You know the drill, we gave Peter Moore 30 seconds to justify the Xbox 360's new and improved Red Ring Warranty.
I like these series of short interviews asking questions from Ken's retirement to MGS4 on 360 rumor to this. And Peter Moore has nice and cool answers for all of them but this one... I'm not sure but who knows?
Well said Peter Moore, quick and to the point.
ya, but I'm buying the halo 3 360 this fall regardless, it'll definately have hdmi, and the 65nm chip to make it run cooler and quieter. Then I'll just use the one I have now for back-up or for the living room. I don't care Microsoft has kickass games and really DOES care about their consumer when it comes to games. 50 mil on exclusive content? not to mention all the exclusives they got from sony's precious list.
even without warranty i still will go for the 360 this holiday season premium system+core systems(backup)=379£ boots.co.uk < 380£ ps3 by new year Blue Dragon(exc), Bioshock(exc), Halo3(exc), GTA4, PGR 4(exc), lost odessy(exc), Mass effect(exc), splinter cell convection(exc), Ace Combat 6(exc), Two Worlds(exc), XboxLive =arcades +movie download service SD&HD , IPTV (exc), Pro evolution 7, Devil May Cry 4 madden, Stranglehold ,, Burnout Paradise(with the true force feedback wh),Mercenaries 2, Call of Duty 4, Assassins Creed, Army of Two, Rock Band AND DO NOT FORGET Beautiful Katamari(exc), in addition to the huge library of games e.g: gears of war(exc),forza 2(exc),dead rising(exc), saint raw(exc),C&C3(exc),obvilio n,GRAW2,R6V,Overlord(exc),Guit ar Hero II, LIVE ARCADES,viva what is nice that while sitting in your home with the family in christmas eve you still can get new quality things ,wide range , Arcade+movies over the reliable xboxlive without leaving the house and missing these amazing moments. i am in love with xbox
sounds like it.
Why do you ask?
More conver ups lies i tell you lies show how much they care about there customers, recall and put the 65nm chips in sorted coz in the end of the day nearly all of them are gona get the rrod wont that speed up the process recalling? insted of waiting for it to happen fanboy dont kid your self saying iv had myn for a year its fine because it will happen just not yet soon...
How about an actual console that works! haha
Mine works fine.
Mine works. Edit: Lol, someone just disagreed with ElementX. How can you disagree with someone on something like that if you have never even been to their house and have never seen their 360?
Big Boobies as an avatar. @BigBouncyNoobies Shes a softcore pornstar and her boobs are in your avatar.
Who is Kate? Is she single?
mine works fine so does my mums and a few friends, but i will say one of my friends 360 died about a month back, when he got it back it wasnt just a case of fix the problem and send it back, it had a brand new dvd drive and everything so im kinda impressed that microsoft update everything in the console before sending it back strange thing is when i was at his house playing it the other night i noticed it actually gets quite hot, mine doesnt....mine gets barely warm and ive had it for thirteen mths, i think i must have got one of the good ones i wouldnt wish these problems on any console, but im glad ms is sorting it out, like i said on another post if mine dies its not like its my mum brother or sister thats died, i will get it fixed no matter what console you own its just plastic and metal at the end of the day there is no point getting so worked up over it
Your 360 doesnt work?.
I had one launch Xbox that died about 3 months later. Got a new one that lasted a year or so. Finally have an Elite that I have built around a shrine praising the healing gods to rejuvinate for the rest of my gamer life.
Did you vote dissagree for asking that? or was it a troll patrolling looking for enemies such as myself.
I don't disagree to questions. I answer them!
with Peter Moore. He is always cool and calm and answers the questions. I also agree a 3 yr warranty is sufficient. It instills customer confidence bc they know that if they do have problems the finincial burden of repairs will not fall on them. It is also the best warranty available in the console industry. Not to mention that the Red Rings are not affecting all customers making a recall impractical.
the number of faulty units is extraordinarily high, not when every single unit is faulty. Not every Firestone tire was faulty, but Firestone had to recall millions of tires anyway. In Microsoft's case however, every single unit IS faulty. Microsoft admitted this just a few days ago. Why a recall and subsequent redesign of the system hasn't been issued is beyond me since the issue is only going to worsen as the install base grows.
I have to disagree, recalls are used for safety concerns, warranty is used for product defects. In your example, Firestone tires were recalled because their failure could result in death or injury. The RROD won't has no potential to cause either death or injury and so it should be covered as a warranty issue. I think that it isn't acceptable that so many people seem to be having issues with their 360 (atleast based on anecdotal evidence) but Microsoft did do the right thing here. If your 360 fails, Microsoft will take care of you in a timely fashion at their expense. How anybody can interpret this negatively is beyond me.
yes this interview just made me have more RESPECT for him QUICK AND TO THE POINT, Nice Job Pete but unlike Jack Tretton who makes himself look like an ass
Microsoft should just issue a life time warranty ONLY for the red ring of death. I know electronics break down over a period of time, but they already stated that it was a design issue that causes the problem. That doesn't mean that every console will break, it just means that every console is at risk. To receive a free 3 year warranty on any console is a god send, but a life time warranty on a fault that you, Microsoft, and every Sony fanboy knows could happen would be a lot more reassuring.
ITS BCUZ THEY WANT EVERY GAME THAT WAS EXCLUSIVE TO PS3 ON 360 SO PEOPLE HAVE NO REASON 2 BUY A CONSOLE THATS 100 TO 200 DOLLARS MORE FOR THE SAME GAME. AND THEY PUT EXCLUSIVE CONTENT ON 360 GRAND THEFT BCUZ PEOPLE MIGHT BUY IT FOR THE PS3 BCUZ THERE USE TO IT ON THAT. BUT WITH EXCLUSIVE CONTENT, THEY WILL CONVERT 2 360. THATS THE REAL REASON THEY BUY EVERYTHING. UNLIKE SONY WHO EARNS IT. IF THEY REALLY CARED ABOUT U, THEY WOULD BE WORKING ON BETTER HARDWARE, BUT ALL OF U R DUM AND KEEP GETTTING A NEW ONE 3 TO 4 WEEKS LATER. DONT BE SO NAIVE
Does writing in all caps get your point across easier?
at this E3,This is the year 2007 ,sony,bribed somebody, and epic signed multiple deals .one of them UT3 will be time exclusive for PS3 http://communities.canada.c... also Haze ,FPS,from FreeRadicle'"We made goldeneye when we worked with Rare'". will be time exclusive http://uk.gamespot.com/news... this was so confusing for most people, it against what sony said few days earlier few days earlier Jack Tretton,the new sony CEO, SAID "We have a very different approach to exclusive than some of our competitors. We don't buy exclusivity. We don't fund development. We don't, for the lack of a better term, bribe somebody to only do a game on our platform." http://uk.search.yahoo.com/... , so we reached Mr Ken Kutaragi for further clarification who said は、ドイツの内科医であり、性科学者、そして同性愛者の権利の 擁護者である。 ヒルシュフェルトは、ユダヤ人一家のなかで、敬愛された医師に して「医学参事官（Medizinalrat）」たるヘルマン・ ヒ ルシュフェルトの息子として、1868年にコルベルク（現代のコ ウ ォブジェグ、Kołobrzeg、EN）で誕生した。1888年 か ら1892年の期間、彼は、シュトラスブルク、 we still waiting for the translation
The three-year warranty was enough to persuade me to finally buy one a couple of days ago. Am I worried that the hardware may be flimsy? Sure. But this flimsy console has a ton of games out right now that I've been itching to play for a long time, and I can't wait anymore. I'm currently having a blast playing Gears, and as soon as I'm done with that I have Crackdown, Oblivion, GRAW and Lost Planet lined up. I would have bought more games but I freakin ran out of cash, and since I have a real life I may not finish playing through all the games I've already bought for another month or so anyway. I'm as happy as a pig in slop, and I'm too busy enjoying myself to think about dumb crap like design defects or faulty manufacturing processes or what have you. Besides, if my unit breaks tomorrow or next month or next year or next next year my ass is good and covered. So what does my personal experience as a recent 360 buyer tell me about the whole RROD kerfuffle? With a 3-year warranty it has become a non-issue. It may be a drag to have to send the thing back, but if you lead a well balanced life you'll find other things to keep you occupied in the interim. All I can say is while it's working it looks smashing on a 50-inch screen and sounds fan-f***in-tastic on a 5.1 set up. I've had a wii since January and in two days I've had more fun on the 360 (girlfriend still prefers wii though). So if you are anything like me (male, has an average job/salary, engages in regular physical exercise, has a girlfriend and friends who hang out once in a while) I have no problem recommending the 360 as a gaming experience. You won't have enough money or time to finish all the good games that are already out for the system for at least a couple of months (that's just the off-line stuff), and there are yet more exciting games in the pipeline. The only caveat I may have is that if you can stand to wait, do hold out for the 65 nonometer chip for greater reliability and a likely discount, both said to be coming around the holidays. I myself could wait no longer but have absolutely no regrets for plunging in. If after all that all you can think or talk about is the RROD, then I have to assume you never wanted a 360, and whatever problem you may have with it has nothing to do with gaming.
' ' Mine works fine. ' ' For now its just a matter of time before they all break, microsoft already said they were all made to brake eventually.
He is right too. No recall needed. I wish we could have some fan boys recalled though.
3 years. how can anyone say no? from casual gamer to hardcore gamer. I heard a price drop is commin.. and also a new chip or some sort to make the system more reliable. Kudos
I think Peter has been handling himself well, a little humility goes along way, but don't talk to much Peter, just keep working on fixing the damm things. It goes without saying that everybody hates buying something only to have it turn out to be faulty or defective in a short time period. What I find amazing is while this is definitely a sore issue for M$ and obviously there has been alot of legitimate scrutiny over this issue, IMO there has also been plenty of public ridicule by every website looking for hits, attention, traffic, etc. reposted on N4G daily but still 360 fans believe in their console, maybe 360 fans are just stubborn bastards, I mean its been beat to hell, but it still sells pretty good, could be alot better though, and yet personally I've never had a problem with mine, but even if I did, I just don't think it would bother me other than the initial fustration and the annoyance that comes with getting it repaired.....still 360 would be my console of choice, which is simple, -same reason those who prefer the PS3 would support it even through difficulties, IT HAS THE GAMES I PREFER, I like both consoles in general, who doesn't?, PS3 definitely has some great games coming that the gamer in me likes, but I prefer the 360, simply because for me it has the majority of the games that are must have exclusives. This is the fundamental thought that fanboys on both sides don't seem to understand gamers/mass consumer will always opt for the console that has the majority of games they want to play *whenever they are ready to buy, of course over the life cycle of these consoles that could go back and forth....but its a preference thats all. Yes the very hardcore/fanboys just care about the brand, but really the mass market gamer favors one or the other simply because, most people won't buy both, they make a simple choice, all fanboy PR/hype aside, it comes down to one of them has game A, B, C that wont be on the other console and vice versa.
I would hate to be him right now. Good thing people still love the 360's
Tells you something doesn't it? After all this crap people still support 360, I don't know, maybe because its great? When it works of course. I sent mine back once and didn't have to go through a bunch of b.s. in the process. I can't speak for everyone, but I was impressed how quick I was able to send it in and get it back, no hassles. Feel a lot better now with the extended warranty just incase.