When it comes to technology Troy Benedict generally finds himself rooting for the underdog. Not all of his choices have been bad, or resulted in bad experiences--but some have. He doesn't regret his choices. He likes technology and understands that just because one device is preferred by the majority, doesn't mean it's necessarily the best choice. However, it becomes quite obvious at some point when the choice has become the wrong choice.
He's reaching that point with the Zune HD.