One piece of information that both Microsoft and retailers carrying the Xbox 360 probably aren't too keen on spreading is that, no matter what, you can get your console repaired free of charge when it red rings even if you purchased it used.
Step 1: Denial Step 2: Cry Step 3: Acceptance Step 4: Call Microsoft Step 5: Send it in RRoD's have dropped a lot since Jasper sets, thankfully. Though I still get paranoid with my 360 at least I have a 3 year warranty. As long as MS holds up their end of the deal I wont mind if my console fries in the 4th year. By then 360s may come in cereal boxes with the way MS lowers its prices. It's too bad MS was careless with the hardware. Anyways this article is like 2 years late, but it's quite funny too.
I've been lucky with mine, even though it is a launch console, still running good. My brother's console failed though and even though it was about 6 months past the 3 year mark, they still fixed it for free.
2 years too late? Ahh, that's right; the first 30 million Xbox 360s disappeared when they released the Jasper console. So the "big secret" is to lie and say some key words to customer service? Oh boy, what a revelation, lol. That's consumer 101.
I only did steps 4 and 5. Guess I did it wrong. Less than a week later I had a 360 again.
seems to me you can replace this whole article with "be pushy"
My Elite say hi to your RROD overhyping in the NET PS3 Loyalists. NO RROD, NO E74 and NO your lying B.S. fanboys.
even after 3 years ....
Just got the E74 fail... quite pi**ed because it's my 4th one
My Elite recently got the RROD for the second time but was still covered under warranty. The call was quick and easy, and they emailed me a pre-paid shipping label roughly 15 minutes after the phone call. I kind of wish they still shipped boxes for the console, but it was probably increasing the cost of the repair process drastically.
They toss you a free Three Year, minus the cost of shipping its free. (Unless you get the 45 dollar three year at bestbuy) Free controler replacement, headset, etc etc etc.
I'm on my 4th 360 and every single time I sent it in the process and experience was maddening. They charged me $170 twice, they wouldn't replace a disk scratching unit that they had sent me only two weeks prior, they wouldn't refund my money when the warranties were extended, I was just over 3 months without a console in total. What a nightmare. Needless to say, as a gamer I'm not going to buy many games for a console that's proved itself unreliable. I haven't bought a 360 game since Fable 2. I'll probably get Alan Wake and Halo Reach but after a play through I'll probably retire my 360. If it dies before that, it's not getting replaced. Everything I want to play is available on the PS3 anyway, and looking at the games lined up for the 360 I don't feel like I'd be missing out if my 360 does finally die without the warranty. Just my two cents.
I'm still waiting for the shipping label to come through, I don't mind too much it's just I hate needing to have it replaced every year. I'm luckey there is no games I particularly want coming out in the next few weeks but one of the time it brole 3 days before Gears2, I don't like G2 as much as 1 but still I had to wait for ages before I could play it. Another one I actually had to pay for, 1year and a month and it broke, the warranty was gone and it was a disk reading error, too bad we don't replace those after a year. That one really P***ed me off. EDIT------I was just gonna leave it after this one but since I can get it back for free I may aswell. I have a Ps3 too anyway so I could do without it, all I want is Reach maybe Gears 3 and Alan wake(maybe)
@EvilBlackCat My elite says...... NOTHING because it red ringed 3 months after buying it. Elite means nothing they still RROD they just have a better chance or surviving longer.
Just put a wet towel on it DAY 1, it should be fine. It works too!
So its an article on something that everyone knows?
It's basically an article about lying and being dishonest. With that said, if it is a faulty console it goes both ways so in some respect they are responsible for it. Yet, I do not condone being dishonest like that.
xbox.com request repair ship console play games
You haven't gotten it back yet! :P
Takes about 18 days total turnaround time but I played my PC/PS3 during the wait. My buddy got a free 360 from Best Buy for buying an HDTV and he sold it to me for 20 dollars so I don't have to wait if it happens again.
OR alternatively you can get a ps3 which has a much lower failure rate.
Not like those pieces of sh1t MS likes to put in the mouths of its clients
http://www.xbox.com/support thats all you need even if your past the 3 year
If you are not the original owner, lie and say you are, no matter what? I'm not perfect, but to lie straight up about that? No sir.
Two wrongs don't make a right. Three wrongs or more? Better get yourself a better map.
oh please just throw it away and purchase another its crap anyways and its damn very cheap like giveaway cheap, you purchase 1 360 and you got 3 games for free what more idi0t bots can say and that'll help 360 also to stay in the console race-- from the same bots who keep on buying garbage after it failed on them its that simple
Or fix it yourself, call me crazy but the thought sending my technology into someone else has always drove me nuts. I value stuff to much to let others touch it, sort of a protective way of being greedy I guess you could say.
Greed is never a bad thing. =D Long as you don't blame others: it's all cool chief.
pic pretty much sum up entire flop60 experience
Step 1: Buy a PS3 Enjoy.
1. Sell your 360 2. Buy a PS3 3. ??? 4. Profit.
for this line: "No matter what, tell them you are the original owner of the console." So just outright lie to them? I don't love M$ or anything, but since when is lying and pretending the way to go? BS article.
that's actually great advice. M$ should have never continued to sell a product that was known to be faulty. They jack the consumer $300 and you get on your moral high horse?
i agree, it's not like they've ever lied to us or anything is it? it is implied that i am being sarcastic.
I've had a disk drive failure on an xbox before. I tried to get them to repair it, but they wanted to charge me 100 bucks, because it was outside the 1 year warranty. I called back, knowing that RROD problems had extended 3 year warranty. I lied, said that whenever i turn it on, it just flashed red lights at me. Almost instantly the guy on the phone go my shipping info. I complained a little more, saying that it was unacceptable, and he put a rush order on my repair (this meant that once fedex received my package, they would ship out a repaired console immediately). If you want your console repaired for free, all you have to do is just say there's a RROD problem, and they'll switch it out. XD
Step 1: Take hammer to Xbox 360 Step 2: Buy a PS3 Step 3: ???? Step 4: PROFIT
Easy, shot gun, then sell it to some poor soul on ebay as NEW Very Nice
both of my consoles broke after a year or so ...my brother nearly has his 4 years now and its running fine ... a bit noisey tho
rrod is such an issue it's burned into the psyche of the average MSFT customer service rep. My "3 year" warranty was up last year; called them guy tried to charge got a lil irrate. put me on hold for a few seconds re-registered the console online, filled out the form charge to me 0.00 sans shipping and handling. Quite honesty if my son didn't have all the characters unlocked for the lego games I'd be cutting my loses on that piece of crap hardware the next 1 marks #5 for me. They roped in many a former sega fan with the xbox and 360, but a dreamcast the xbox brand is not.
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