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Will games always have buggy releases?

And will there be justice for those who buy them?

If you shell out cash on something that doesn't work, you'll get your money back, right? But most PC developers and publishers backtrack by way of patches, covering their asses with EULAs. Valve, for example, has a strict no-refund policy when it comes to buying from Steam - although it did back down when the crap-bucket port of GTA IV annoyed everyone from Sheffield to Shanghai.

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