Infinity Ward Community Manager Sparks Anger Due To Absence on Forums, Preference for Twitter

A community moderator by the name of Cokra wrote a post on the official Infinity Ward forums to complain about the company's lack of community presence on its own forums in a wordy, but pointed diatribe.

His argument, which was backed up by many members of the game's community, was a complaint about how the company had been ignoring its forums despite pleas from the community moderators, both private and public, for the company to show some presence.

As the thread grew in traffic and word of the complaint got around the various Modern Warfare2-related blogs, Infinity Ward's community manager FourZeroTwo (a.k.a. Robert Bowling) had no choice but to post a response.

[reintype]

Good thing I didn't :D

I just hate the callous way IW and Activision treat their fans and their blatant disregard for their concerns. Its like they stop caring the moment they had their money.

So take this lesson to heart, to those of you that have been burned by this. Don't let the hype blind you to their faults, otherwise you're just giving them permission to walk all over you.

[RememberThe357]

I can't even blame IW and Actavition anymore. People are letting themselves get played. It's on them...

[Guido]

Second prestige and 55 levels in. Great title and can honestly say I have not experienced many of the issues some claim to see plaguing the game. Sure there are issues but there were issues with COD4 as well. Not sure what it is but I do stick to hard core team deathmatch most and play later at night. Maybe it's just the times people play...

[theunknown]

"Some"?

Ever consider the possibility of being lucky?

[IdleLeeSiuLung]

If you actually read the article, you will notice that the mod overstepped their boundaries. Sure, 402 could have handled it better, but none the less. The mod is there to moderate the forums and not fan the flames!

Instead of posting stuff on the public forum, you should try and reach the IW team differently because as a mod technically you are the unpaid face of IW on the forums.

I don't know why, but for some reason users of this site is so hostile and always seem to be looking for some company to hate!

edit: I just realized that most major publisher has been hated on significantly this generation. Capcom, Square Enix, EA and now Activision.

[StillGray]

Infinity Ward and Robert Bowling got called out on their nonsense and now are paying the PR price. IW has been on the downward slide for a while and this is just part of it.

Honestly, I say all the mods just jump ship and watch the forums crumble into spam and slap fights.

[zoks310]

Nearly 10 million people bought MWF 2 in the frist 2 weeks and this is the thanks they get, poor community support, bugged gameplay, and cheaters.

Guys you need to remeber this the next time IW and ACTI start to hype their next game, these guys only listen to our wallets, so let it do the talking for us.

[DoctorXpro]

And Activision says this

http://news.spong.com/artic...

[Aaroncls7]

Zzz

[Ps_alm3k]

"should just keep buying their stuff.
I have no emotion, i just buy game LOL.."

that is the motto of the bots!

Transformer !! row-bots.... ...in.. disguise !!

[n4gn4gn4gn4g]

Twitter works on the Xbox money train and the forums don't. Therein lies your answer.

[pixelsword]

...Shooter of the Year.

For me to p00p on!

[bjornbear]

x3

[pixelsword]

+1960 HP for the pic!

(swish)

[Polluted]

Seriously? We're really scraping the bottom of the barrel when it comes to BS reasons to pretend we hate Infinity Ward.

Yes, yes. You're all very hip for going against the grain and dumping on the popular game. Your tastes are far too discerning for MW2. Battlefield looks great by comparison. You hated IW all along. FourTwoZero is worse than Hitler. Glitchers aren't to blame, devs are, etc, etc, etc ad nauseum.

We get it.

[pixelsword]

I think their game was hyped-up far too much for what it was worth; that was the journalists' fault.

Infinity Ward's fault was despite how their online game is broken, they have yet to address the issue for any supporting medium.

Again, I don't hate them for that, but neither do I pity them for the backlash they are receiving because of it.

[lateralus1082]

What a crybaby

[Wardog1368]

Quite seriously, I think Rob is right in that the moderator had no right to post it on the public forum. He was just trying to force Rob to make some kind of response by using the community. His arguments and points are valid but it is definitely something that needs to be discussed to Rob and not slandered across the internet. I'm sure most of you can tell his issues were mostly on the moderation side, which is something that the community really shouldn't care about anyway.

[HungPHAT]

My only complaint is they did kinds mess up the game from COD4 to this ! I mean Dual shottys , flying around the map at warp speed , nade lunchers , stabbing people 10 ft away "Really" I know IW wanted to get more of the Halo crowd , that's fine and they did , but longevity the game will fade because Bad company 2 is around the corner , therfore I'll move on .

[rbanke]

I dont use twitter, I dont give a damn about what you're doing at the moment (and I'm sure you dont care about what i'm doing). The only times i ever view something on twitter is in situations such as this. I want to find out any information that might be helpful to me about MW2.

Here is the biggest problem with twitter and why Bowling is wrong about it being the best outlet of information:
I can't see what you are responding to unless i click a link. Even then, many times you see 'this person has protected their tweets'. How is that effective at delivering information? The information I see is a reply to a question I cant see, or have to search for. unless i've completly missed some feature that display's the 'in reply to' information right along with the reply.