At the time of writing, 2,315 (61 per cent) responses to the survey have complained that they've got through at least one console, with many having got through even more than that.
It could also be that sony/nintendo/pc fanboys are voting aswell and we know which choice the put down
The only people who respond are the people who are upset. Obviously these number are exagerated from actual failure rates. That doesn't mean that M$'s quality control hasn't been a disaster this time around though.
An easy way to get votes from 360 owners is to have them provide their gamertags and compare those to Microsoft's database. I believe the failure rate is more within the 40-50% range.
That's a good idea. Only problem is that means you would have to trust Microsoft to be truthful about the cross reference.
40% - 50%??? No way. Do you realize how high that is? It would be almost impossible for me to have 9 friends with a working/non-replaced 360, which I do.
Try more like 10%, which is still really high rate for a consumer product. Most products range in the 4% - 6% range.
Mine started freezing up like crazy right before the 90-day warranty ran out (i got mine at launch, and this was before they extended the warranty), so i got mine replaced by MS. My friends' crapped out on him right after a update (and no he doesnt do anything illegal/modding with it), MS replaced that one and i had another friends' crap out on him too. So that's 3 for 3, and at $400 you dont want your system to crap out on you (heck, you wouldnt want your system crapping out on you no matter what the price!) And that's not even counting all the guys on my friends list that have sent me/out messages saying how they will not be on for a while because their system crapped out on them and are waiting for it to be replaced.
So let's not sit here and act like theirs not a extremely high failure rate here. See this is one of the problems with "fanboyism", it's that, it'll make you even tolerate/try and mask this problem. When this should really be an unacceptable problem. MS really needs to address this problem already. And slapping some epoxy (which is really just a glue with thermal conductive properties) on it, is not a very good solution
its obviously sony fans trying to play down the 360, cos i personally know 6 people with 360's and not one has had a single problem
i wish the truth would just come out about this matter because im sick of people makeing up fake numbers, remember not everything on the net is true guys
also this spam is OLD! and my ps3 sh!t itself in the first week, the laser blew and left a nice scorch mark on my VF disc
internet surveys are unreliable... anyone can answer, as many times as they want... especially with internet trolls out there...
haha, thats called a crapbox!
edit: i mean its really true ! come on what would you say about a tv with such a failure rate ? catastrophal design. period.
edit: xi you cant be serious, to mention the ps3 in one sentence with the xbox360 in this respect, are you ?
i have 2 friends that had their 360 break, and one with a ps3 crapout on them. All electronics will have some that fail, the ps3 is no different. My friend with the ps3 is far more upset because he paid 600 for it and it broke already, 6 months in, the 360 were launch boxes and both have been replaced.
Man I would have hated to be that embarrassed to have to do a recall.
This is so lovely survey. If 360 would be so damn crappy why on earth all the people will buy it again and again and again and again? Especially when most of the whiners always say it broke down right after warranty expires. That at least tells its better than the rest. Even if the breaks down it is worthy to get another one again and again and again. HAH, think about that.
Yeah! Lets trust the internet surveys...ffs.
its the sheep factor... baaa baaa little sheep
same reason people went through multiple PS2s. you bought it in the first place because you wanted it. if it fails, you get it replaced. anything electronic has the same potential to go bad. and the 61% is out of the people in the survey, not every 360 owner period.
Buy it again and again? They get it replaced for free because of the warranty. Most people, once the warranty is over, just don't bother with that console anymore.
Not that I believe that the true rate is anywhere near 61% you do wonder why people would continue to buy crap. Take a look at Apple and there manufacturing / durability problems... Who is still the number one car maker? GM - their cars have been crap for the last 40 years...Number one restaurant chain in the USA...McDonald's, more crap...
People are stupid. Period. (this is an inclusive statement, no flaming necessary)
Kspraydad GM is no longer the #1 Car maker. Toyota finally took over. But yeah, people love buying crap for some reason...
not a nice analogy but have you ever heard of a battered wife. Why dont they all just leave their abusers. Surely their lives are more important than a console so i believe its a human nature type thing. I say do a w bobbit type thing. 3 of my friends have 360's and 1 has bricked it but was replaced for free within a week. (London)
You have to much bubbles
But I'm on #2. There definitely was a problem with the early machines. For my part I'd rather buy a warranty for my 360 and have tons of games to play than have a PS3 that will run forever and 3 or 4 games to play.
Still on 1st......well ventilated area, no problemo.
Oohh, a disagreement!! (mr/miss disagreer, you don`t know Patrick Swayze do you?). Right o lads, to be honest i dont have a 360 afterall ive been blagging all the time, don`t own a PS3 either. My covers blown!!!!
Show ya face gobshite, let me tek a piece of it!! Gutless freaks hiding behind your little keyboards in yer jim jams! jesus h christ........Bring back some f*****g sanity to this site!!!
I f*****g hate fanboys/girls!
yeah same here still have the one I bought in December of 2005
I bought mine the day it came out and it hasnt skipped a beat....this is wrong i sell tons of xbox's and 61 percent of them dont come back nor do i here any complaints...i this were true to life per say the BBB would be in their [email protected]
I bought a Premium on launch and an Elite on launch day. Both work like a charm.
im still trying to guess what mr/mrs was d'ing about. maybe you spelt somethin wong
4th i actually owned two both crapped out so i sold one kept the other and got a ps3
If there was a 61% failure rate, we would of had a Major Recall by now don't you think?
if it was that big of an issue, the better business bureau would be all over.
anonymous internet surveys are not a news source...
Why have a recall when everyone agrees to the EULA? Hardly anyone reads it, and well, the EULA protects Microsoft against huge problems such as this. IF they were to recall, they'd have a worse problem then what they have with failing 360s.
i dread the ps3s
I always trust surveys that come from the place I get my porn.
to believe it is actually 61% failure rate
the xbox360 for sure had a bad failure rate but it was not 61%
I'm sure it's a pretty high number... even Kotaku, a pretty much anti ps3 site, news poster's 360 died.
they've reported no more, no less then any one else the negative stuff about ps3.
Yeah i know Kotaku is awesome
Well, not all but most news posters often write negative comments on PS3 news. But I still love the site. ;)
The earily 360's had a problem but the 360 isn't doomed to fail; i do think all 360's are sensitive, Smoke, Dust, Heat. are killers. Try not to smoke, It's no excuse and stupid ass Sony fanboys might say you shouldn't have to do this but it is what it is; keep a small fan next to the 360(or keep you house cool, the more heat you can get away from the 360 the better, useing the fan will have the inside of your 360 no more warm than your face disc also) and the mother board wont ever warp and cause the red lights; the ones that mean hardware failure. Dust often and vacume out the 360 through the vents.
10.1 I agree this thing would be out of hand if the defect rate was anything near 61% the PS2 had trouble with much less of an percentage than this.
The sensetivity of the 360 makes it easy to break if you don't take care of it, should it be so sensitive no, should you treat it like a PS2 hot boxing your room Smoking marry jane with the unit under a pile of cloths on the carpet no.
#26 think of it this way, if there was a poll on who has been racialy descrimanated against most people that have will partake in it the ones that have not will ignor the poll, the people that have will be looking to share there experiances. Pro-testers with something to say will always let it be known vs the people that dont relate or dont care ignoring the issue/poll.
I ignored the poll, my 360 works great, so does my PS3, and Wii. If one of them were to break, and I was angry, then I would have voted.
A poll is inaccurate if it is not mandatory. A volunteer poll, like this is not accurate and is not really a poll.
The title should be: "2,315 people out of 11 million reported 360 failures"
God... new lows everyday. Why cant you Sony fans just accept 3rd place without having to lie and BS people? Sony and Sony fans just love playing dirty, jealous Ass fools.
"No we cant accept 3rd place so were going to cry, whine and sign petitions untill we get what we want. Its not fair that the 360 and Wii is kicking our ass, so were going to lie and cheat till we have 1st again. Boo Hoo sniff sniff Wah wah kicking a throwing fits on the floor"
You wanna know why 61% is bullSh!t, because people keep buying the 360. If 61% were realy true don't you think out of the 12 million or so 360 owners would notice that large of a number. Also if it were that bad you would see it on 60 minutes or other news programs. No the fact is Sony and Sony fans are just fishen for sh!t and just can't accept reality.
Wii 2nd gaining
You guys are just going to whine and cry untill this reaches 100+ post. PS3 fans are just a bunch of spoiled rotten brats that need to be wooped, Oh yeah you are getting wooped by the 360 and the Wii.
The SOURCE of the survey is an Xbox site.
Apart from the fact that your post was 100% fanboy talk, let's get to some facts.
1. People buy the XBOX360 because of it's price-level.
2. People who's 360's crash don't buy new ones, they get them replaced under warranty or pay the 100$ repair fee.
3. Stop assuming that the majority of votes are from Sony/Nintendo loyalists on polls concerning the XBOX360, there are many disappointed 360 loyalists out there.
4. You're calling Sony loyalists spoiled, your supposed "negative-response" towards them is contradictory since "spoiled" could assume that the Playstation 3 is indeed a good purchase but expensive.
5. You're one of those people who declares failure even at the very beginning, that is as ignorant as you can get.
Well I'm still on my first. It's not the best in terms of reliability but it still plays my games. Just freezes once in awhile but I can say that with any game system I had that is a disc reading machine.
I really doubt it's 61%, but I don't doubt that it's much higher than what Microsoft leads everyone to believe. It can't be too far from 30-40%.
but probably not that high. The rate will go up though as long as people keep buying it. I hate that it's so damn loud. It sounds like an airplane taking off. my PS3 is very quiet I haven't had games freeze up or anything like that yet. M$ just needs to focus on testing an QC checks. Allot of folks payed $400.00 for a system to last not to break down.
So if you take into account 10 million consoles it is alot smaller than 61%.
Internet surveys are not accurate at all.
Someone does not understand the concept of surveys...
But yeah, I don't trust Internet polls.
random samples of a 1000+ people gives an accurate representation of the whole. The error is in the sampling though. This is not random people. Most of the people who take the time to do this survey are the people who are pissed. You can add sony fans to that list too.
Like I said earlier ... these numbers are clearly inflated. Still ... one has to come to some conclusion that M$ has done a horrible job on it's quality control this time around.
if they called 1000 xbox 360 owners they would likely get an accurate answer, but an internet poll could be of a million people and be nowhere near as accurate.
and even then, you're still not getting a truely random sample. I'm willing to bet that half of the one thousand 360 owners who aren't pissed just hang up as if it were a telemarketing scheme.
"Hi! This is your local M$ represntative calling in regards to your 360's performance. Would you like to take a 5 min ...."
I'm more prone to believe that the failure rate is between 40-50% and that is not exaggerating it. Personally I know more than 10 people who have had their 360's defect or replaced altogether, and that's only within my circle of friends. I, myself have had problems with the 360 freezing, it is due to the hard drive, however, I don't want to deal with Microsoft technical support so I'll live with it, it isn't all that frequent anyway (once or twice a week). My Playstation 3 and Wii have experienced no problems thus far.
That's about 4%. However, this is not a scientific survey either is it.
These reports are bogus, inflated and exaggerated.
Ask your game store guys, they're on the front lines. They'll give you a more accurate perspective.
The failure rate is most likely around 10% due to the fact that the numbers more realsitic.
whoever approved this needs to be seriously looked at.
this is a complete waste of time.
shame on N4G...
I agree that this article is just misleading. This is no way to find a concrete number.
I do, however, believe that the 360 is terribly unreliable. Sorry. :(
so now you xbox fanboys don't take it as fact even though its
from an xbox fan site! You guys are pathetic! I agree the number
isn't 61%, but trying to blame this on Sony fanboys & N4G
is even more pathetic! Remember MS built those faulty consoles ,
over the last year and a half we have heard you little xbots blame
everyone but MS! Damn! You guys even blame other xbots for how
they treated their machines. When you guys grow up, maybe
you'll understand how bad you're getting ripped off on faulty
consoles,repair costs & delivery charges! As long as you guys
keep making excuses for MS, they won't fix crap, and they'll keep
taking coin from your pocket! Demand better! & stand up for your
The title ALONE should've had this one dumped in the "flamebait" bin. It's 61% of a f*cking INTERNET POLL...not exactly official #s. As others have noted, the internet is FULL of people who can drastically skew such an informal poll; not to mention the fact that it's such an unscientific way of getting this type of data to begin with. If you googled "360 failure", because yours has conked out, you're naturally going to click on a link to such a poll. HOWEVER, where are the polls for those who HAVEN'T had problems? You could EASILY have such a poll, with a percentage MUCH higher than 61%. Would that mean it was accurate? NO....because it's a stupid way to gather this type of data.
If the title was 61% failure rate for the PS3, would your opinion change at all?? Would you say the same thing??
no one in their right mind will line up to buy the XBox 720.
Was this an ACTUAL scientific survey where they sat down created a well thoughtout survey then sent it out to people?
Or was it a survey where anyone and anyone could post?
because there we're 3780 submissions, and 2,315 people in the ""survey"" reported their's had broken...
Sony fans that are neutral and just choose PS3 for your genuine preference for a Sony games consoles this is not for you.
This is for the Sorry pack of slanderous fanatics out here who go out of there way to slam the 360 by posting fake amazon.com reviews and fake game fly.com reviews or any other place. This still not going to stop the sales of the 360 or the Halo 3 effect.
It only proves how pathetic your attempts are to promote a video games console. I suggest getting a better hobby besides hate.
This pole is false, people have problems.
to be honest , 90% of the people i know got thier 360s broken , one of them is on of my nearist freinds he gone through 2 360s , i feel sorry for him -__-
Ha, not really. No way in hell that there is a 61% failure rate. If this were true, that means more than half of 360 owners would have had it crap out on them. Out of my two brothers, a handful of friends, and some people I've met on here, I know of only one person who had their 360 crap out.
Anyone who believes an online, open poll, where anyone can post, as being scientifically accurate needs their head checked.
Heck, I'll go on and pretend my 360 broke a lot right now. WHEEE!!!
(Got it Christmas Eve, still no problem.)
UPDATE: I don't want to give away my gamertag, but it's a pretty hilarious comment.
Got number 1 (a premium) on launch day without pre-ordering. And I had a friend get me a 20% discount in GAME. (he used staff discount plus some bonous scheme they have)
Both 1 and 2 developed graphical glitches.
I've never had the ring of death.
But MS never asked for number 2 back before sending me number 3
so i gave the broken number 2 to a friend who sent it back to MS, they fixed it and returned it to him.
So 2 xboxes for 80% of price of 1 ain't bad.
This is irresponsible to approve this. People just coming and browsing the site might just see the headline and think it's true. This is not news and shouldn't have been approved. Congrats on slowly ruining this site.
Ltn-Soldier99 (1) - 38 minutes ago
BluePrint (1) - 39 minutes ago
Wurwag (1) - 1 hour ago
Robotz_Rule (1) - 1 hour ago
drtysouf21 (1) - 1 hour ago
lol don't shoot the messengers.
For all we know it could be true, it is still news worthy.
I would've thought it was lower though
360's die so you blame Sony fanboys? An internet survey shows 61% of 360's have had problems so Sony fanboys get blamed for stuffing the ballot? At some point logic and reality has to appear. The 360 has had some manufacturing problems that need to be addressed. Blaming it on fanboys only diverts the attention. Get mad at Microsoft they are the one's that can actually do something.
I want to get a 360 but I'm not buying one until they move to the 65 nm processors and fix soldering issues. I'm not turning around and calling for a casket in six months. Hopefully it will all be sorted out soon.
When have internet surveys ever been reliable.