consumerist.com writes:
"The Xbox 360 breaks five times as often as often as its closest failure-prone competitor, the PlayStation 3, a print edition-only Game Informer survey found.
The poorly manufactured, red ring of death-prone console has a 54.2 percent failure rate, compared to 10.6 percent for the PS3 and the Wii's 6.8 percent.
The magazine surveyed nearly 5,000 readers to get the data. And while the 360's rate is alarmingly higher than the others, it's still bafflingly low because it blows the mind to imagine that 45.8 percent of the consoles have not broken. Also, Microsoft's numbers are inflated because 360s are used the most of the three consoles. Results said 40.3 percent of 360 owners use the console three to five hours a day, compared to 37 percent of PS3 owners. Meanwhile, the plurality of Wii owners (41.4 percent) play their consoles less than an hour a day.
Microsoft also seized the gold medal for unhelpful customer service, taking nearly a month to repair or replace a console, while Nintendo and Sony stuck closer to a week. Only 37.7 percent of Microsoft customers found the company's customer service was "very helpful," compared to 51.1 percent fo Sony and 56.1 percent for Nintendo.
The most shocking number from the survey - and frightening from a consumer perspective - is only 3.8 percent of Xbox 360 owners said they'd never buy another Xbox because of hardware failure."
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Edit:
@ Nitro below. Yeah I'm having a hard time with those numbers too. Who ran the survey for GI? Nintendo.
@ Ultimolu. It's one of the reasons I have gone with PC and PS3 gaming this gen.
*prepares for doctor's appointment and runs off*
This is WHY I don't own a 360!
my buddy rrod 3 times as well. I laugh at him and tell him why do you continue to send it in. He doesn't give me a very good answer after that.
The reason people keep replacing their 360 rather than giving up in disgust and just buying a PS3 is simple. The thing is, by the time you own a 360 long it enough for it to break down, you probably have at least a few games. You get it repaired, you get a few more games, and maybe it breaks down a second time.
At this point, you're pissed. You're ready to switch consoles. Except...you already own a decent library of 360 titles. Do you really want to make all of those games worthless by replacing a 360 with a PS3? You might get a PS3 in ADDITION to a 360, sure, but switching companies is a much less tempting option when you've already built up collection of games for a particular platform.
Not to mention you've already built up a collection of online friends to play with, who may or may not have PS3s.
Both systems have their faults.
Isint the acceptable failure rate in electronics (close to) 3%?
With PS3 and 10.6% and Wii at 6.8%, arent both the systems over the limit?
Interesting how Sony and Nintendo dont get blamed for bad quality hardware !
PS: How can anyone purchase the 360 knowing there is a 50%+ change of it failing?
http://finance.yahoo.com/q/...
http://finance.yahoo.com/q/...
Plus money for LIVE, You guys should at least put a petition that says that once your console break more than once, LIVE is automatically Free for a year.
Unacceptable.
lol but to be honest, this article is not accurate at all seeing as they surveyed their readers and not actual hard line prove like consumer data companies do.
Watch dog groups across EU & NA now have the 360 failure rate at btw 18-30% depending on what is termed as a hardware failure for certain regions.
Generally, the accepted failure rate for electronic WW is roughly 5% which Nintendo and Sony are both well below.
Its 54% of their readers who have had a RROD before, right?
How does that make the current failure rate 54%? I like to see reports with data that shows the LTD failure rate vs failure rate after the falcon and jasper models, to see what percentage decrease there was. Lets be honest there are alot of fanboys on both sides subscribe to mags, I don't know too many avg gamers who buy mags these days. Also wouldn't it be obvious that most subscribers of a gaming mag like GameInformer are avid gamers who brought a launch 360, which of course were the most failure prone?
This survey puts ps3 failure rate at a little over 10% which is higher than I've ever seen reported, but again its from 5000 readers of GameInformer mag so who knows how accurate it is, both sound inflated.
On a positive note, I don't think its too "shocking" that only very few people would never buy a 360 again because of hardware failure, they brought ps2's after its problems, and despite what n4g tells you a 3 yr warranty goes a long way, "proof is in the pudding"= when you don't have to pay and there's great games to be played and great services to be had from a "consumer perspective" its still well worth the money= continues to sell and even those who've had a failure still would buy another one.
JOY
I did have one 360 break after I sold it to my friend, but my newer one seems better. 50% seems high, as does the 10% and 7%. If it was a survey on a gaming site(think of N4G survey), I doubt people would be honest.
I know 360 breaks alot more than the other systems, but all these numbers seem high.
Heres something funny I saw on tv about videogames yesterday
http://www.youtube.com/watc...
to justify NOT owning one.
microsoft F'ed up big time. the RROD will haunt them forever. they lucked out in being so rabid in obtaining enough content for their console that fans "semi-forgive" them.
it's sad in another way because, i honestly think the RROD issue is what's keeping the 360 from its full potential.
imagine if the RROD issue wasn't as rampant as it was. if it wasn't such a staple of sony fanboys ammo against 360 ("lol hurr durr that's why i dont buy one, even though its free to replace unlike PS3s"). maybe wii would have actually had a contender :/
please, no one use these numbers for silly little arguments. i think all 3 are inflated numbers and a 'survey' by a website does not tell me much. Are they reputable? Who did they ask? Did they get an accurate spread of gamers and non gamers who own the consoles to get more accurate results etc etc. Judging from how high these numbers are I would say no.
"The magazine surveyed nearly 5,000 readers to get the data."
are you just illiterate?
EDIT: Sure, GameInformer has a website..no sh!t sherlock, however THIS particular survey was done through the magazine, which would require people to send in their surveys they filled out.
And anybody who understands customer service or product satisfaction surveys already knows that the people more likely to fill out a survey and mail it back in are people who have HAD problems.
People who are content with their service/products are much less likely to fill out and mail back the form.
This is a KNOWN fact, and an EASY explanation of why the numbers seem inflated, as you say. People who fill out the survey are motivated by their frustration.
http://www.retailcustomerex...
http://www.envirosell.com/i...
If I remember correctly, the guy who wrote the book about the 360's failing in the first place placed the failure rate close to 70%
http://74.125.95.132/search...
and when EA ran a beta test for their servers had a failure rate of 30-50% after Microsoft claimed a 5-6% failure rate
http://forums.ubi.com/eve/f...
so it *could* be true.
But it also could be true that people are buffering up the numbers... except that the people taking the poll could also be inflating numbers on the PS3 side too... and you have to take into account that the PS3's recorded failure rate have historically been lower than this poll's number, but you never know.
Gameinformer isn't a website? Oh you learn something new everyday!
Good thing I only play my 360 like an hour a day these days.
I bought a new Falcon 360 like in January I believe and sold my older one, but still I'm also trying to keep it healthy, not playing it too much and using it for a coaster instead.
How about the fact that everyone I know personally who bought a 360 has had it replaced. I am sure there are more than a few with their first 360 still running but I don't like the odds.
Then we got those saying that it's free to replace so why not get one. I bought a gaming system to play video games on. Why would I spend my hard earned money on something I am just going to have to send back?
All I can say to you "gamers" is, thanks alot. Maybe the rest of the industry will take note to the fact that you are ingnorant consumers who will accept being bent over the couch without so much as a thank you afterwards. Maybe now we can all expect similar shotty hardware in the future. Hell MS did it and they are "beating" the PS3.
The fact that the failure rate is so high and they still sell is not a testament to how great the 360 is. Ever here this one?
A fool and his money are soon parted.
However, I think I'll take these results with a grain of salt for ALL three consoles.
Unless there is a survey done by a reputable firm who is in the business of polling / surverys, then I'll tend to be a bit skeptical about the numbers.
Does anyone really doubt that people would lie about their experiences because of all of this "console war" stuff? And that goes for ALL sides...
Too many RROD's for me. I recently put together a PC that will handle the games "exclusive" to the 360. I was just getting tired of the shoddy quality of the 360's.
for all systems, but i'm sure some ppl will get a kick out of these results.
Altho my 360 broke down 4 times (once its rrod out of the box MSFT sent back to me) but as for bad CS i dunno, i think its also partly on the consumer when dealing with these situations on the phone. the 4th time mine rrod (which was when it did out of the box). i called up CS and asked to speak to a manager (not in a pissed off kinda way) he was a good guy, i think his name was shawn or something, anyways i told him my situation and he gave me his direct office number so if it ever happened again to call that number and he'd be more then happy to help me out and toss in a freebie (dunno what tho?) since then i haven't had any probs with my 360 and play the hell out of it but still have that number in my wallet just incase.
But yea just keep in mind that calling in pissed off or anything won't really get you anywhere. How many of us worked in CS and had to deal with angry ppl that try to hold us personally responsible for a defect or w/e that as CSRs had nothing to do with.
Now, if you had bad service, poor treatment or poor quality products do you think you'd be more likely to fill out a form?
customer service surveys always lean on the more negative side.
5,000 people is hardly going to be that accurate... it's like saying 1 in 3 people get cancer.... so out of myself and 2 people in the room with me, One will get cancer. Yet, none of them get it throughout their life. you see where I'm going ??
You can't get a Small percentage of an overall large number and expect to get results that truly reflect the situation.
Also, can I just ask Live payers who have had their's brake down.. If it is true like some have said that you have waited up to a month for it to be repaired... do they give you the price of a months membership off the years subscription ??
The 360's failure rate is probably a little below 20% by now, and from what I've read on the internet, both the PS3 and Wii failure rate shouldn't be more than a few percent.
- Best Games (Uncharted, Ratchet, Killzone, Resistance, MGS4, God Of War, MAG, Socom, Warhawk, the list goes on...)
- Best controller (For everything other than shooters. DS3 is better for fighting games, racing, platformers etc.)
- Best online (Free, high up time, LAG-FREE, dedicated servers, constant supply of PSN exclusives etc.)
- Best user base (Are you kidding me? Best user base? 360 has the most racist 12 year old kids online at one time, oh wait you are 12 years old.)
Most games - irrelevant, crap games = crap. Wii has most games does it make it better?.
On top of these PS3 owners can also add, FREE services e.g. Home, Life With Playstation, Vidzone and I'm sure there's more coming.
Anyway can't be bothered arguing with a 12 year old any more...
On topic - I doubt the rate is this high, but I have had 2 failures on my 360.
....Yes becuase 5,000 readers represents all the 20+ million 360s sold -_-
I went to one retailer to and to check with him whether they would send the out of warranty 360 to ms or my bro should at that very moment a guy came with a ps3 for repairs. So did he get free repairs? NO.. I would rather buy a console with a 50% failure rate which has free coverage for it for 3 years than buying an expensive Bluray player which plays games and no warranty after 3 months.
Man, so many "Best" cards are being thrown around in this argument! Let's get rid of dualisms and bring some substance into this.
People will keep buying 360's over PS3's despite the failure rate because those gamers are devoted to a much more developed social experience in their games. They're the new generation of gamers, many of them born with the internet as a given and with social networking almost being a substitute to direct communication. Plus, since the install base had a year to grow before everyone else came around, you were more likely to find your friends on Live.
The PS3 has some amazing exclusives, much more reliable hardware, and usually ends up being a cheaper package overall than the 360. That would have been enough last generation, but Sony has been reluctant to keep up with Microsoft on its online capabilities. Hence we have many uninspired games of Fat Princess played by teams of 8 unconnected individuals. The Sony bluetooth headset is amazing, but hardly anyone has it, and those who do hardly use it.
PS3/PC owners, such as myself, can play just about every game they would like, but they won't get the (costly) social experience that they'll get with Live. That's why those consumers keep coming back. I'm totally satisfied with the games I'm getting on PS3, but I want Sony to succeed solely because if the PS3 US install base grows, there will be more people that I know on an in-person basis that will be on PSN.
If the total sales figures WERE inflated, just makes you really wonder who actually is the one in 3rd place.
you totaly hit the nail on the head there! This is without a doubt why the 360 still survives and sells. One thing is for sure though and that is that a large number of 360 owners will resent this with future generations of MS\xbox hardware.
The 360 failure rate is scandalous! It's embarrassing for 360 owners that have to replace their hardware multiple times. (They should be well compensated by MS for this and their loyalty to the 360) I've got friends that wont even mention that their 360 has broke down again out of embarrassment because if it was any other product they would have given up on it long ago not quitely gone off and purchased another.
Once you've built up your friends list and regularly play online with them it's hard to move over to another console. This will start to change for those that have dual consoles (360 and PS3). Eventually they'll migrate to the hardware that lasts the longest.
both you and Parapraxis.
This sample is likely not representative of consumers as whole, but likely only those who have Gameinformer subscriptions - hardcore gamers, maybe predominantly XBox owner.
Still the magnitude of these percentages relative to one another is still very telling.
The sad fact is, we don't have any reliable source for the actual percentage of 360s, PS3s and Wiis that fail. We really don't. People make guesses, but that's all they are. Unfortunately, the console wars have muddled everything up. You can't take the word of a stranger on the internet. Are they being sincere or are they a fanboy trying to make the other console look bad? You can never know.
The first I had bough on Ebay with no invoice. It died after six months.
The second died right after I got it.
The last one a month ago a week after the warrenty expired.
No more for me.
@Blaze929
Most polls you read about on anything has 1000 people or less in them.
5000 is a big number for any poll. A poll with the right demographic with 100 people will usually hit within 5% of the correct number.
It should be 100%.. everyone I know that own a 360 got RROD. Even one guy his wife won't let him plays games that much either. He still got RROD.
but i guess im one of the lucky guys i guess...
i own an XBOX 360 3 years now... and it NEVER had o mulfunction... :D
alot of people buy one knowing about the failures. Mine hasnt broken yet as I sold my old one.
Do you people honestly think a company will want to release faulty hardware after seeing what happened with the 360. \
Im pretty sure Microsoft would rather not spend 1-2 billion fixing consoles. maybe they knew it was a problem but I doubt they knew how bad it would really be.
Im sure they would rather have reliable hardware as they have to pay for alot more than just 1-10 360 like you or I would have too.
Im not saying what they did is a good thing, Im just saying you would have to be retarded of you think microsoft doesnt care if their next console is a faulty as the 360.
So, if this survey is correct, more than 10% of all PS3s fail.
I personally think all of these numbers are off, but I will say that I would take a console with a 50% failure rate that has a solid 3 year warranty over a console with a 10% failure rate that has a crappy warranty.
and people still buy 360s, and they will continue to do so.
I am somewhat skeptical of these numbers. Both Nintendo and Sony say failure rates are less than 1%, and retailer data backs this up (the majority of defective hardware is returned to the store first)
I know going back a bitthere was an EA employee that said half their 360's had failed but this was quickly hushed up and denied by both EA and Microsoft, but I find it hard to believe that even with the new motherboards, one in two is failing - even though I'm on my 4th console myself. I thought that problem was that Microsoft doesn't fix the problem but just sends you refurbed consoles as replacements and that's why it's been so high for me.
this is the failure rate amongst the hardcore users. The actual average should still be similar to numbers reported earlier.
How long is it now, three to four years already and this is still an ongoing issue?!
You created on purpose a wrong rate of failure. It's like asking a Lutheran to rate the Catholic religion, It's like asking a republican to rate a democrate, it's like asking Satan to rate Jesus. Of course your going to get negative and irrational hysteric results!
so the numbers can't be considered accurate. Still, it does suggest two things:
1) the 360 is quite possibly the most poorly designed and manufactured piece of consumer electronics devices ever sold anywhere
2) nearly 97% of 360 owners have shockingly low expectations for quality, performance and value
i know someone who's on his 8th 360!! you heard that guys?? 8th!!!!
http://i26.tinypic.com/27x2...
According to these statistics, there was only a 2.5351% chance of this happening to me!
Honestly though my 360 has been working fine since I got it almost 2 years ago. It does however make a ton of noise and heats the room up a solid 360 degrees. I've had to get a 2nd headset and a 2nd controller though since accessories to Microsoft must be another means to keep cashing in by making cheap ones. My current controller takes forever to charge when hooked in, and when it finally reaches green to go it only lasts for maybe an hour at best before it's flashing to be recharged.
I already learned my lesson this generation about Microsoft and how they run their gaming business. When the next Xbox does hit I'm going to wait 2-3 years before picking it up I'm afraid. Once they iron out enough kinks from it is when I'll be on board to invest. For those who think they will learn from this generation you are naive, since they haven't learned anything this generation as new SKU's come out other than how to keep grabbing your cash.
Sony since PS1 makes stuff that I have had no problems with ever. They go for quality and give you every pennies worth. Nintendo I'd say does too, but I did have a N64 controller stick just break somehow one day. Plus we all remember NES days of blowing into cartridges to make them work lol.
Next gens order of consoles for me will be Sony,Nintendo, Xbox. This gen was Nintendo, Xbox, Sony...bad choice, but I have all 3 now so it's all good. :)
If they want to check the fail rate they should of went out to the store and buy 5000 of each system and tested them.
need to minus the dead 360's and then get a real # for total world wide. they may have sold over 30 mill but how many are dead units.
by the #'s half are dead so only around 15 mill working, I would say the ps3 is got more working units world wide.
I can't argue, the 360 has/had a problem with hardware failure. On the same note, their survey is based off of just 5,000 people, compared to millions of 360 owners.
Not trying to defend it in any way, but in one of my college classes I was told to not rely on the results of surveys too much. You could read an article tomorrow that says that eating peanuts kills 63% of the people who eat them. Then in the fine print, it will say that the survey was based on a study of 259 people. More importantly, a majority of those people didn't know they were allergic to peanuts and had a reaction to them.
Like I said, I am not trying to cover for them in any way because I have had a few go out on me as well, but statistics only tell part of the story!
360 35%
PS3 3%
...they actually managed to get people to want and desire crap. Repeatedly. Now that's good marketing.
12
as much as i would love to say my 360 has been bulletproof in the 2 years i have owned it, i simply cant. i have encountered freezing on my games for about a couple of days then poof fixed again. this has happened 3 times in a 2 year span. it doesnt make me feel any better when i hear terrible stories about MS losing consoles or replacing consoles numerous times.
all those number seem to allot higher since before
54.2? that is a bit to big, i mean that half a chance a 360 will rrod on me. wtf that should not happen
@below, didn't see that 5000 reader part, but is that truly accurate?
360 54.2 percent failure rate, compared to 10.6 percent for the PS3 and the Wii's 6.8 percent.
those number are from GI survey
And yes, it's baffling...but to be honest a 1 in 3 chance is not much better than a 1 in 2. (apparently people disagree and think 1 in 3 chance of failure is acceptable?)
EDIT: It's as accurate as any survey can be. Take it with a grain of salt, but like I said above, similar numbers have been cited before.
Similar numbers:
http://gamer.blorge.com/200...
i call those number BS
There's probably no way to know for sure unless MS itself released numbers.
How could there be such different numbers... here's one possibility.
Survey A asks "have you had your 360 break? YES ___ NO ___
Survey B asks "have you had your 360 break? YES ___ NO ___
Survey B asks "how many times have you had your 360 break? ____
I think a recall, a class action law suite and a boycott should be in order for this failure of hardware.
This is why I do not own one. Please spin this and tell me I am wrong. I need a good laugh today.
I'll spin it:
The 360 completely dominated the PS3 and wii with respect to defective rates!
I was an early adopter of the pstriple, 20gb and within 4 months blu-ray no longer read discs, cool under warranty no problem. 6 months after my warranty expired on my refurb they sent back, i get ylod (yellow light of death) currently on my third ps3, forgot to mention still on my first sexbox360. point being, why should we have to suffer mercilessly at the hands of the console tyrants pushing sub-par performing machines out, there should be a class action lawsuit or a mandatory 4 year warranty across the board. WAAARR!!!! gamers
Sometimes the lens gets dirty... that is not faulty.
rrod is a problem indeed but it's not at 54.2% world wide.Its somewhere around 30%
Truth is very few if any people might actually know the real numbers . it could be lower but could even be higher .
The only sure thing is that it's too fragile .
@below
fine fair enough, how about a survey of a number allot bigger then that. Most surveys would usually go above 500 people. 5000 people would be a more reasonable number to compare. i mean i remember a colgate commercial that was taken down becuase they said this" 1 out of 10 dentist recommened colgate, guess how many they surveyed? only 10 people, that why it was taken down. Plus it would be more accurate if they did this survey again and then compare those numbers.
I could interview all of my friends tha own a xbox and guess what?
none of them came across the rrod.
so would that mean that the failure rate is inexistent? no it would not.
let's say I interview 5000 people who all got their xbox from 2005 launch they'd have bigger chance of coming across the rrod. would that mean the failure rate is 57% worldwide? no.
So those 5000 people out of 31 Millions who Own a Xbox360 are enough to say that 57% of xbox suffers Rrod?
what kind of logic is that?
In the present case. Yes its 57% but let's not say that it's the case World wide.
I could Interview another 5000 bach and find that their Failure rate was 25% . etc etc.
you get what I mean?
edit: @ baka.
I know the rrod is a problem its not good. but im just saying. anyways good talking with ya on this one but I onyl got 1 bubble left.
The rest is just stats wich have never been worth anything . It's obvious not every 360 owner will be interrogated (hell i never had any issue with 360 so far , thought it's far from my most used console) , and it's even more obvious that you can't trust any numbers from Microsoft (it's not a fanboy thing , it's the same with Sony and nintendo , or any company ) .
Everyone lies about their own numbers or twists real figures and numbers into something positive or useful to them
Polls , stats , and the worst kind of all , analysis predictions , are as accurates as going to a medium . They tell you what you want to hear .
Well... in Pachter's case I can understand. =D
LOOOOOOOOOOOL!!!!!!!!!!
RROD FTW!!!!!!!!!!
.
so out of the 31 million units 360 sold, half of them where bad... wow
Again, this is an incomplete number. We need to know a time period to go with this number. Is it 12 months?, 18 months?, 2 years?
Personally, I think that 54.2% 360 failure rate has to be at about 9-12 months. I say this because I don't a person who kept an Xbox for 18 months without it completely breaking. Here I define completely breaking as "the 360 will no longer play a game at all." This does not count the 360's that scratch all the games that you put in it.
16,260,000 of the so called 30 million user base of the Failbox 3s*hittsty got theyr console FIXED , LMAO!
i say it once and will say it again
XBOX'S HARDWARE (NOT SOFTWARE U FANBOYS), HAS MADE OF ITSELF THE WORST GAMING CONSOLE OF THIS GENERATION.
Personally, I think all of the failure rates are higher than they truly are. I don't believe the PS3 failure rate is above 10% like the article suggests, and I don't think that the Wii failure rate is 6%.
Do you guys honestly think that 1/10 PS3s fail? I don't. Likewise, I think the 360 numbers are high as well. Even the early 360 didn't die that much. The number we've heard time and again over the years is 30-33%. And the newer 360s are way more reliable.
hahaha mad funny.
when will the f@ggs that buy this piece of feces ever learn?
u know whats really funny, that when take 10 did a poll it backfired on them. this poll hasnt. LOLLLLLLLLLLLLZZZZ
What's more, the 360 actually has a good warranty, the PS3 doesn't.
Personally, I would take a console with a 50% failure rate with a great 3 year warranty over a console with a 10% failure rate with a crappy warranty.
...66%??? ;-D
I will NEVER get it, because i will NEVER buy a xBox 360 ;)
(And NO i won't be missing out on anything, PS3 is all i need. If i want any xBox 360 games i'll get them for my P.C) ;-D
So priceless. :D
I still wouldn't trade my 360 for anything in the world. Thanks Microsoft, although the RRoD still somewhat plagues us, well with the old systems still in circulation, I know next gen or a revised 360 will bring us the reliability we've been waiting for.
So i dont really care if the xbox360 fails a higher rate than the ps3. what i think is alarming is why if it's such a peace of cr@p that not more people switch to the ps3 and buy another xbox360 when the one they have fails? and please dont hide behind fanboys comments like "because all the xbots are stupid" or "it's too expensive wait 'till the price drops" if after the price drop nothing changes will that mean that the ps3 will always remain in 3rd place. because so far no big AAA games as managed to give the ps3 any momentum.
It's like asking why ppl voted for Bush twice in a row despise the fact that he is a failure. The masses are stupid period.
I had 10,000 of my fans tell me that there ps3 failed and number came out to 69% of ps3 fail. do to the lame a-- article with bias numbers or made up numbers by a ps3 fanboy.
this site is full of g-y a-- ps3 fanboys choking on each others cQcks, anytime a story full of bullsh-t hits the air.
real creditable source, why are all of you so f-cking stupid? answer that.,,,,........
THE TRUTH PS3 WILL LOSE AND M$ HAS SECOND LOCKED IN A CHOKE HOLD WITH DEVELOPERS AND BY MARKETING STRATEGY.
SONY POSTING HUGH LOSES. HAHHAHAHAHAHAHAHAHAHAHAHAHAH
this place well be full in seconds
Not news at all.
BLAH BLAH BLAH,, RROD, NOT A PROBLEM, JASPER HAS FIXED THE PROBLEM. HAVE TWO, ONE WITH JASPER, ONE WITH FALCON CHIP......
NOT A PROBLEM AT ALL.....
.
but, but, teh sales will save us all!!! xD bots keep buying a failing console with no exclusives
.
FLIPMODE = FAIL FOR BEING A COMPLETE DOUCHE, AGREEING WITH A DOUCHE ARTICLE MAKES YOU THE COMPLETE DOUCHE AS ALL OF YOU ON THIS POST......
Put it this way, out of 7 of my friends and relatives only 1 has not red ringed. Based on this, I believe the number is much higher.
That PS3 failure rate must be well over 10%.
Thats not surprising considering its played the most, you wouldnt want to give up your most enjoyable hobby so easily
lmfao
That's still a massive issue.
Now 360 owners try telling me that your supposedly 7million lead isn't poor because.
A: 1 year head start
B: Numerous sales because of rrod, people buying extra 360 expecting the worst.
ouch.
Come on, Spin it guys.
As for people actually buying replacement 360's? There's no solid evidence either way, just fanboy speculation. Still, if people are actually buying replacements, rather than taking advantage of the free replacement warranty, that's their own stupid decision.
1 out of 10 PS3s break and Sony charges $150 to fix each one.
Spin that.
dude, i work at a used game shop, and we also do console repair, and 99.9 percent of the ps3 repairs we get are laser replacement, which parts and labor costs about 40 bucks and takes ten minutes. that is a far cry from rrod or e74 which is "total hardware malfunction" its like the difference between stubbing your toe and breaking your foot.
Spin that. "
hmm now how could that be spun..maybe because that statement is completely false.
http://www.us.playstation.c...
All PS3's are covered for 1 year, just like most other electronics. Paying 150$ only happens after that warranty expires.
consider yourself owned.
isn't "1 out of 10" PS3's.
LMFAO
360 may have a really bad failure rate and it's inconvenient but no one, including myself, has had to pay a cent getting it fixed.
@asyouburn
RROD is crazy easy to repair and if you weren't lying about being in console repair you would know this. or maybe you're just bad at your job. Go youtube RROD Fix.
If the problem was so simple, why didn't MS fix it after 4 years?
i have only been working here for about 3 years, so i dont know everything, but i wouldnt call what you're doing a rrod "fix" you can get in there and scrub off thermal paste, and change all the screws you want, but its not gonna fix the cause of the problem. it will continue to overheat and kill itself no matter how many times you try to fix it. we actually quit working on the 360 b/c almost all of the ones we fixed ended up coming back at some point. not even half of our fixes were red ring. most are disc read errors, video card issues, both of which arent covered for three years. i really dont care what system you play, im just commenting on the experiences i had with the machine.
And the Fanboy wars rage on... My goodness, over 54%?! Mercy me!!
now in here i really LOLed
i mean i got an xbox
got the RROD tow times
but i have it up tell now
because
a) i got alot of xbox games
b) still under warranty
but if i didn't got games or warranty
hell im not buying something thats gona break again and again
my PS3 and wii still working as new
The only real argument for not going to Ps3 would be online friends.. unless most of them had both Ps3 and 360.. you would be starting over with online friends.. Kind of a double edged sword.. Start over with new friends or keep playing with the old ones on a system that breaks frequently..
EDIT>> I know.. I meant to say thats probably the same problem alot of people have.. breaking 360 but alot of games and online friends.. My fault for not saying that
But not better than Nintendo !!
It only took me 2 weeks to repair my 360...
Sony took 3 months...
WTF ?
LOL
A lot of my friends have had RROD and sometimes it takes less than a month, but most times it takes approx a month to get a replacement... One of my friend waited a month for replacement and the refurbished one RRODed out of the box... Boy I have never heard someone swear at an employee so much in my life..
Thats how a dumbass bot spins it
<<<<<<
@ 5 - no name
your are the biggest piece of BS ever, i live in the UK. Microsoft wouldn't replace my brother's 360 but luckily for him GAME did. on the other hand SONY replaced my first broken PS3 in 4 days, so STFU. my second PS3 broke last week and is currently being repaired by TotalConsoleRepair.com under my GAMECARE deal.
no name = BULLSH!T.
sorry, it's TotalConsoleRepair.co.uk
my mistake.
I am definitely NOT buying a 360 cause of this article. I did not realize the failure rate was so high and the customer service was THIS bad. I will put my money towards ps3 exclusives instead. Sorry M$ but maybe next time.
However i dont expect consoles to last forever and my first ps2 lasted 4 years but in those 4 years probably had about the same ammount of use as my first 360. The 3 year warranty is in place to cover the rrod and anna chip problem so at least they do fix for free with those issues.
But would i stay away from the next xbox console? no.....i expect the next xbox will be the most bullit proof over tested piece of hardware they can make for fear of a repeat. And if it isnt then they deserve to fail.
how many of you own a ps3 and had a ps2 fail on you? lots i bet.
However if by now your on your 10th 360 then i think its time to give up lol. When the enjoyment from using it is bourdened by the constant fear of it dying then its perhaps as good as time as any to switch.
My original PS2 got the dreaded disk thing. I fixed it, and later gave it away to buy a PS2 slim model.
microsoft spend any money at all on testing a new machine when time and time again consumers have shown them that reliability is a non issue?
The reason MS has sold close to 30 million 360s is because of RROD replacements.
Teh sales!!!
Jasper models are FINE!
Warranty :)
I've heard the EU body is actually looking into it again,And I would be sweating with things like this coming into the open if I was Microsoft.
When MS did that 3yr warranty you think it was from the goodness of their hearts or something? lol They were denying ANY major problems for almost well over a year.
Warranties are up and the problem still isn't fixed,the three years was a hold off agreement.
You Buy a 3Shitsty and there is a 50% chance of the Contraption Blowing up
I Like them Odds
Thy Silly Little set of RRoD Loving BoTs
prepare xfanboys, this girl just got mad and will hunt down ur a$$es
http://www.n4g.com/News-359...
in here.... The Fan wars rage on. But tell me, 54%? that's just insane... I'll stick to the black behemoth
So the PS3 breaks around 11% in this survey. Strange, the SDF fantards always told me its less then 1%...
54%>11%
Feel better now?
he's probably like patchstation. he laughs at sony products
You are as desperate as they come XD
So the XBOX 360 breaks around 54.2% in this survey of 5000 people!!! Strange, the Xbot buddies always told me its less then 33.3%...
Even at fanboyism the Xbox managed to FAIL at distorting the results!
Oh, and thanks to 360 we can all have our chats about "Hey dude how many 360s have you been through?" like if it was talking about girlfriends. Most people are "Oh I am on my 5th, 3rd, 4th, 2nd" etc etc, also there is always this SoaB that says "I am on my first, I take good care of it unlike you guys" then next week, he passes that "first one" tittle to someone new in the convo lol.
I do however beleive the ps3 to be more reliable than the 360 but its early days for all as yet. i remember all the dre problems with the ps2 didnt happen untill about 3 or 4 years.
My Bravia HDTV broke after 3 1/2 years and for the price Sony quoted to fix it I bought a new non-Sony HD TV instead. I went through 3 pairs of Sony headphones in one year. I guarantee that the 10% failure rate will go up pretty steadily as people own their PS3s for more than 2-3 years.
You're an idiot!, that’s not the first word I used.. that word rhymes with hunt, and guess what? I was actually allowed to post it, I then came to my senses and edited it to this post. By the way I still think you're the word that rhymes with hunt.
Yeah...3-4 YEARS!!! Not 3-4 MONTHS off the assembly line before people started getting RRODs!!!
the PS3d is at 300 euro in europe.. same like the elite...
And not everybody is buying the arcade tard.
Anyways.. youldnt the ps3 destroy the 360 at DAY1 in sales? i mean sony told you that!
NPD results August 2009, compared to 2008 and 2007 show, that the PS3rd sold BEST at a 599 USD price tag, and NOW with SOO MANY GAMES and MANY exclusives it sells WORST.
Just get it, nothing will help sony.. cause stand alone blu ray player are much cheaper now as 299 euro, lol!
Oh and again the 360 sold more this npd than last year because there was no gimp deck budget version at this time last year.
BTW its July NPD.
The saddest part is you even are from Europe.
The 54% failure rate is not accurate, the number is a lot higher than this. And unless you place your 360 in a fridge or live in Siberia it will RROD, but that is just one possible death it can have, not to mention all the other flaws that don't break the console, but are annoying non the less.
either way though its still really bad. Theres always pc gaming i suppose. Mind you my pc has taken me a while to get it reliable lol.
360 has 3 full years of warranty for RROD. THREE YEARS.
PS3 Sony says after 1 year in Europe you have to fork out 200 Euro and get back someone elses refurbished PS3 and get only 3 months extended warranty with it.
THATS 200 FREAKING EUROS AFTER JUST ONE YEAR, half a new PS3 to get back other 2nd hand overheated YLOD model repaired. I'd rather pay double and get a new one then...
If the 360 after 3 years give up, an Arcade is 179 Euro now (less then Sony's 200 Euro for a refurbish after just one year) and 3 years from now it'll cost something close to 100 Euro. So the replacement costs after 3 years are lower then the repair cost of a PS3 after just one year.
So what?
MS gave you 3 years because they knew you would be contacting them because of the RROD multiple times.
I bet there would be public outrage if you only got 1 year of warranty for a 360 with such a high percentage of failure rate.
Sony still gives 1 year even though the failure rate is nowhere near as high.
Edit @ Mart.
Really? 2.5 million huh?
According to your way of math, that makes 15 million 360(50%) users who have had a rrod by now.
Also I find it hard to believe that people would rather go for a 360 with 3 years of warranty and 50% failure rate, then a 1 year warranty with a "10%" rate.
also you cant make assumptions, how would you know if that 10% was out of warranty or not?
Well, SO WHAT?
Uhm, 11% of all PS3 owners, THATS ABOUT 1 OUT OF 10 OF YOU PS3 USERS, thats about 2.5 mln. users out there of the current installed base, is facked to be forced to pay 200 FREAKING EUROS for a REFURBISHED YLOD PS3 OF SOMEONE ELSE after just ONE YEAR.
ATM 2.5 MILLION PEOPLE THAT ARE FORCED TO PAY THAT. Thats insane. If you can't understand that, you have a damaged brain.
i dont even think these retards own ps3s. they pretend that it broke after 3 weeks lol.....
Why are you xbot guys trying to say that a 55% failure rate is better than a 10% failure rate. Even with the 2 years longer on the warranty.
You guys have just convinced me that you are the most unintelligent people on the internet.
There is no way to spin a 55% failure rate, it is what it is. Please stop the stupidity.
Atleast we here in Finland (and Sweden too I think) get 2 years warranty for faulty harware (PS3). Didn't help me though since mine broke down after 2 years and 2months. I got a refubished one for 260€ and it has half the warranty the original one had (1 year).
Quit talking about Europe thinking you know the place.