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Linden Lab, Then and Now: Tools, Policy and More

During 2005, sociocultural anthropologist Thomas Malaby performed an ethnographic study at Linden Lab. Not of Second Life and its users, per se, but of Linden Lab itself, as a key component in the collective structure in and around Second Life.

Malaby found an organization whose actions, functions, and effects were frequently at odds with those which its employees and managers believed it to have. In the years since his research, now documented in his book, Making Virtual Worlds: Linden Lab and Second Life, the Lab has performed a 180 in some areas, but have their perceptions of themselves as an organization, and as an agency actually changed?

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