Out of the 2181 survey submissions: 891 (40.85%) say they have NOT had a console fail 825 (37.83%) say they've had one console fail 465 (21.32%) say they've had more than one console fail
This will probably never get approved or see the light of day.
Oh wait I shouldnt approve this stuff Im a fan boy lol
Here is the truth, M* just produce unreliable hardware, as they do not have expertise, experience, R&D and quality control as SONY has. PS3 is much more reliable system than any M$ production, hahaaa poor XBOX fans...
doesnt surprise me, mine broke, and my friends broke too. And thats all the people i know that have it. Have fun killing each other over this fanboys. And to the nut below me "Bladestar", of course you dont believe internet polls, when they say something bad about the 360, but of course you do believe them when its something bad about the PS3. All you people are just blind fanboys, and cant see anything straight, or without your fanboy goggles. Stop drinking that Kool-aid people, its not doing you no good We've been hearing about this since day 1, 360's have been breaking down left and right. And fanboys refuse to accept it. How many 360 fanboys on this site alone have admitting to it happening to them? MANY! And because of the fanboyism, the breaking of the console is accepted and not outraged against.
Call this a coincidense or not... But I wouldnt trust an online survey for this kind of things. If this would be done against the PS3 I am sure it would have the same results. Fanboys would be more than happy to spend their valuable time responding negatively even if they never owned the console. If the failure of the console would be 59%, I guarantee you consumer affair would force a major recall.
Anyone who believes this to be even CLOSE to accurate, is a moron. :o
I do agree but that an online survey is not entirely accurate. Aside from people flat out lying (which hopefully is a small number) more people who'se xboxes have broken than people who'se hadn't would participate. As in not many would do a survey just to say everythings fine, but if it did break you would want to complete it. Still it's an awfully high number and I dont buy M$'s 3-4% failure rate at all. I've had 3 myself, the first one on launch day and there are just to many stories about it for everyone to be lying. M$ need to front up to the fact that this isn't acceptable. Its getting ridiculous.
but hey, I also one of the victim here, even I didn't get a chance to join the survey. anyway ... 4 of 8 people I know who have 360 also get the same problem, most of the get the red light within 6 month. all of us can't get an exchange hardware though. there is no warranty in my country. it's pretty a lot of trouble... or maybe M$ sold all the refurbished product to my country... I know most of the shop here like to import refurbished things, especially PSP. not sure about the DS, my DS is fine... my PSP's down button is a bit problem. but my PS2, XBOX (1) and PS3 are fine.
But yeah of all people to agree with... BS would be my last, but even though My PS3 has been flawless since launch my buddies has not, nor was my 360 (and after 5 failures I'm done with MS til' they show me MS hardware can be something OTHER than pure garbage) while my friends was pristine. Frankly neither of us are really "fanboys" but we both have our favorite and we know all the "ONLY RUMORS" about their competitors is actually pretty justifiable for all the consoles. Even Wii has a severe level of dumb craptasticness attached to it (it does really wear out quickly like a fad... sorry y'all) All we really want to know is, WTF happened to quality of product, not quality of service as honestly, they're all good in their own, highly cool ways. But even pending EVERY system having something great to offer, we seem to have sacrificed hardware integrity. IMHO, it kinda sux bad. And as for all the hardcores saying that it won't ever break... Well ive met more than my share of people who prefer one console even though it HAS broken on every side. Deal, ok!?! This is the "Disposable Gen of Tech", Apple started it with Ipod and EVERYONE has suffered since.
I agree with Blade Star...Like if an online poll came out that stated that 47% for PS3 owners stated that their PS3 can take them to the moon...would we all believe that trash??..like any fool could go online and state that their 360 broke or that their PS3 takes them to the moon on the weekends!
1. 2,500 is more than enough for an accurate sample. 2. They use gamertags to make sure the person actually owns a 360 (so faking it would be extremely tedious unless you had access to hundreds of gamertags). 3. This is easy to believe considering we see these "failure" stories all over the web (even in these comments). 4. You rarely "failure" stories for PS3 floating around. 5. I own a 360 and I've had no problems outside of disc read errors.
Need access to lots of gamertags? Here is a source. http://www.xbox.com all you have to do is check the forums. I am not saying that people did that, but the use of gamertags proves nothing unless their poll was linked to microsoft database and required gamertag authentication the way major nelson website does.
I can't disagree I got mine in March and I'm on my third.
Are you talking this current month of march, because if you are then you are FOS, there's no way you have received 2 xbox360 from microsoft with 1 month. If you are talking March 06, they you may want to state the year. BTW, online surveys are about as controlled as American Idol voting..lol
sorry for the confusion, lol no way I could be on my third if it was this year buddy a little common sense it takes 2 weeks to get one back.
I would call it a lie when MS say its 5% I would say around 15-25%.....because i know at least three people outta 7 who have had xbox problems
15%. That's still a huge percentage though considering how many have been sold.
i believe that's 59% of launch 360's and it's just a survey remember of 2000 people. Don't read too much into it.
Definitely not accurate...now...the return rate for N-Gages...would be around this...haha. The 360 had launch problems though...but I've only seen two crap out. Edit: yeah, it's true. They're replaced for free...so, it's ohkay. I know Sony will give you a new PS2 with an extra controller if yours is broken within 30 days...is that the same with the PS3?
I've only seen a friend go through two (he did drop the first one, but afterwards it craped out), the second one crapped out becuase of his intercooler, his thrid one is working perfectly. I wouldn't pay attention to this.
I had two crap out and MS fixed them both free of charge. Now I will get an elite and hope it does not take a sh$t.
i'm part of the 41%
I love my 360, love Xbox Live, and I think MS has done a great job with both first and third party development. However, I work at a retail store that sells 360s, and I've seen more than a few returns/exchanges. Most of those were fortunate enough to get replacement plans and were covered by Best Buy. I SERIOUSLY doubt that the failure rate is 59%. (Some of those replying could be PS3 fans with an axe to grind). But it's higher than the 7% that MS is claiming. They have a quality control issue on their hands that needs to be addressed. I don't think it's the system's design, but rather, the use of lower-priced (i.e., maybe lower-quality) parts in an effort to cut costs. Personally: Three 360s since October. (Original XBox: 4+ years and OK) Take this as you will. I'm not bashing.
My Xbox 1 actually crapped out on me a week before the 360 launch back in 2005, it just quit reading discs entirely.
Proofing once again that the MEDIA only loves to trash things and not give good news.. the 360 problem has been discovered AND solved .. The deal is that near the end of the design of 360, some envoerimental law enforced them to use a % of "lead-free" welding .. This lead-free welding deforms when under "some" heat .. making the memory chips deslocate and fail .. that is what killed 90% of Xbox360's You can prevent and even BRING BACK TO LIFE a 360 .. by following a procedure of putting supports over this chips in the correct measures with erasers cut in the right thickness. It worked with 90% of the experimented 360's (over 100 in the foruns I go) .. This was discovered in brazil, as we don't get free-at-charge replacements for imported 360's .. it's legit .. But I don't see websites making huge show-off's of this .. because good news is not news.
They surveyed 2181 out of 11 million 360 owners... Yeah this is hardly accurate
It is actually about 100times more accurate than many political polls that are taken by various Political Groups.
include me in the 38% mine fuc*ed up
and meaningless, that's why legitimate news sources warn you about them before giving the results. For a survey to be meaningful, a random sampling of the customer base is required. That said, counting myself, I know 9 people with 360s, including 3 purchased on launch day (mine included), with the newest about 8 months old; no failures.
My XBOX 360 broke down 3 weeks ago! I STILL LOVE 360! Microsoft replaced it free of charge. The only cost I paid was shipping my old console in for repair/replacement. They chose to replace it. I got to keep my old HD and all my saves. I thank MS for the quick replacement and excellent customer service! Last year they even extended the MS extended warranties an additional year! My warranty is good until Nov 2008! Way to go Microsoft! :)
It's a survey about failed 360s, when it should about 360 owner feedback. It's going to only appeal to those who have had problems. If someone owns a 360 and never has a problem with it, and then they see this survey there more than likely going to ignore it because they never had a problem and think it's stupid. Of the 360 owners who have had problems would see this survey and be like, "Yeah, my 360 broke down, I'm gonna let them know." So, basically, the majority of folks with good 360s didn't give the survey a second thought, while the folks with busted 360s decided to take the survey because it directly applied to them. My comment may sound a little overkill, but this survey is BS.
no your totally right only pissed customers feel to speak out but I wont speak out but it does not mean I am angry that mine after what 1 year 3 months broke down
Is a guy whose Xbox 360 is working perfectly going to search out this survey just so he can answer it HASN'T broken down? More than likely not, unless he is a fanboy. Somebody already said it: This is an unscientific survery. There is ZERO random sampling which is a requirement for a legitimate survery. All of that being said, I had my launch 360 crap out three weeks ago. I might have jarred it a little bit when I was moving it around, but not enough to warrant the drive crapping out. THAT being said, the second Xbox 360 I bought my wife(prior to mine crapping out) was having some issues, but they seemed to rectify themselves. We will take it back before the extended warranty is up. AND THAT being said, I bought a new Xbox 360 for me(since I am out on deployment right now), and it has been working perfectly for a week. Sweet. My Wii has already broke. My PS3 is having some funky issues where the touch buttons don't work and half of my save games have been corrupted. But it wasn't really that big of a deal since I only have two games. Rock on.
......... my release console kicked out on the 22 of this month. 3 red lights. I had NO extra warranty and was also 4 months OUT OF WARRANTY and gave 1-800-4MY-XBOX a call and pleaded my case. I told them I had 17 games, plus a wack load of the extra stuff. It took me a total of 10 minutes to get them to fix my 360 "FREE OF CHARGE" ... only string attached was I had to ship it. Cost me $15 to get it to them .. and they cover to have it shipped back. -Mailed out on 22nd -Got to Canadian Service Center on 23rd. -Today is the 29th and I just finished playing a good 5 hours on my fixed 360 that arrived early today PLUS, the machine I got back has an automatic 90 day warranty ... while I am in that warranty, I am now entitled to the extra two year warranty for under $60 Canadian .... called soon as I got my console from them bought the two year warranty. So, long story short ... 3 red lights, called MS for REF number, machine was sent out and back to me in 7 days, for less than $60 as of right now today I am covered for 2 years and 3 months. Say what you will, but MS (whom I was never a big fan of) has impressed me a good deal.
you dont find that ridiculous that everytime you have them fix your console you have to buy a new warranty. why don't you just get the problem free ps3 and sales those games and be done with it.
first thing is - it's not suppose to break. period. with duds like you around, MS will keep producing half-baked consoles. i am sure now days everyday you play on your 360, you look at the ring of light rather than the tv screen! q:
NO NO ... you don't have to buy a warranty everytime something goes wrong and you send it in. Thing about what you're saying ... they is not how a warranty works. When I bring my Car in for Warranty work, I don't have to buy an new warranty everytime. And no I don't sit watching for the red lights ... "I PLAY" and "ENJOY" my games. To sit and watch with worry in your eyes is called "obsessive" ... and this board is more than full of its "obsessive" idiots. If it goes down again, that is what the warranty is for ... send it in and get it fixed in a week. DOES NOT BEING ABLE TO PLAY FOR A WEEK SUCK ?? ....... "YES" ..... is it the end of the world ......... "NO". I can find plenty of other things to do in my life other than playing video games for a week. And don't get me wrong .. I am not letting MS off by saying "It's OK" ... I think it is bullsh!t that the 360's go down the way they do, luck for me only once after a year and 4 months .. "BUT EVEN THEN" ... a console should not be failing after that short of a time (although I can say the same for my both PS2's that never made it past a year). These consoles should be rock solid .. like the old consoles (NES, SNES, SEGA, etc) and MS should really get their head from their arse to get it sorted out. "H O W E V E R" Fact is .. the 360 (for me anyway) has fantastic games with a huge selection, LIVE is awsome and anyone who uses live knows it is worth the money. I am not a fanboy, and the reason I say that is I could really care less what name is on the console. If this was the "Kia 360" I could really care less, all I want is a console with GOOD GAMES AVAILABLE TO ME TO PLAY !! I will buy a PS3 ... but not right now. BR does not attract me till the industy figures out what the hell they are going to do in regards to next gen HD movies, the lack of games for me right now is the big killer. Soon as the PS3 library grows more (and it will) then I will scoop up a PS3. The point of my original post was just to say that it is not like you can't protect yourself and your 360 somewhat with the extra warranty and FOR ME it was a painless process rather than being stuck chucking out another $500 CDN for a new one. Cheers and stop being so fkn defensive and try being a bit more open minded rather than having a single focus.
i remember this survey, it was structured in a way that made it difficult to vote having it not happen so i never voted... if this happened to a lot of people than that's why its so skewed
Regardless if the survey is fair or not it is Semi-ridiculous the ammount of 360s that have seen the bottom of a dumpster. I do not currently own a 360 but I will be getting one sometime this year most likely. I just do not feel that Microsoft has made quality hardware...
59% fail?, MS would be in more trouble than Sony was for the PS2 and would not be in gaming. lol Thers been reports of PS3 failing its new plus it being kept quite do you want me to post PS3 problems with links?.
It seems that most people are on their third one. Or should I say, their "turd" one? ;)
Apparently it`s a good console I mean you did buy 3.
Oh man, those 360 fanboys are hilarious. DAMAGE CONTROL!!!!111 There haven't been reports of massive failure on part of PS3. You can post whatever you want, yeah you Power of Green, bladestar, et al. It's funny you threaten to do that because it won't prove anything. The systems and users can speak for themselves, thanks anyway. There are almost 3 million PS3s sold, you would have heard a lot more already. You know, just like you did with Xbox 360 since it launched. And by the way, Xbox 360 didn't have a one year warranty at launch, PS3 does (but apparently, it doesn't even need one). Why buy a 360 when you have a 59% chance of having to pay 130 OR MORE just for repairs? PS3 is starting to look less expensive by the day. Power of Green: I don't have a 360? Why don't you even bother at looking at my profile where MY GAMERTAG IS? Seriously, shut the hell up with your false fanboyish claims. You REQUIRE to have a gamertag for registering. While you answered I already registered MY faults with Xbox 360. This poll is heavily controlled, it won't let you do it unless you have a valid gamertag. Damn you, fanboy, just admit it it's poorly made. Yeah, Sony fanboys... with gamertags, sure. What else, Microsoft's numbers are true? Give it up.
A UK magazine (((((invited readers to answer a survey))). The results are nowhere near Microsoft's claimed failure rate of the 360. They should have asked the readers if you have or had a problem; vote in our poll. Frustrated consumers will flock to vent and express the anger and frustration when given any chance while people that do not will more than likely ignor it, so your 59% out of 2000 is no excuse is a null point. Just like Pro-testers they will flock to vent the disslike about any given issuse as folk that dont have a problem ignor the Poll/issue/pro-test. Take your 360 out of the cubby and vacume it out. 59% lol. Invited readers to answer a survey", its like asking 2000 poeple if they were racially or sexually discriminated againt more people that have; would be quik to express that, than folk that have not and them come up with a wack ass poll based on the skewed logic. Its not even close to 59%, its launch defect rate; thas was higher than normal with a few unlucky people (that either got many broken 360s or MS wasn't fixing the first one or they did not take care of the 360 according to MSs guidlines not NINs, PS1 or 2 nor dreamcasts) plus a bunch of people that treated this thing like it was a SNES and a army of ZZZZSony fanboys .
...at controlling the MASSIVE DAMAGE inflicted by the ring of death. You know, it's not that I don't take care of it, because my PS3 is doing just fine, just like my gamecube, PS2, PS1, N64, Sega Genesis, SNES and NES. It's just that it's a piece of crap. Admit it, it's poorly made, Microsoft should simply recall all units sold so far. Seriously, 59% of Xbox 360 users not taking care of their Xbox 370? LOL, you sound like one of those retards from Microsoft Call Center. "Xbox 360 is more delicate than most machines, that's why it happens". I never thought shee-hite was delicate, but now that I think about it, it IS delicate, what with the softness and all. Delicate is the new word for crap, apparently. Somebody should place a "59% defect rate" outside of every retail store with a picture of the most defective console to date.
Doesn't matter really, my bro got is in Nov. 2006, It died last week. My bro hadn't played all week, then my dad comes home on the weekend and wants to play saints row.. He pops in the disk and it freezes in game.. so he takes it out, reloads the game.. it freezes before the Xbox360 logo comes across, so once again he shuts it off, trys one more time.. and then I hear him yell, WTF is this!! ..why are there 3 red lights on the front!? I've never seen that before. I was like.. what? Walked in, and sure enough.. 3 red lights. :( My bro woke up to a sad story that morning. Anyway lol.. I don't really think it matters if you don't play it, but make sure you get some type of fan on it or something.. it'll help with the heat..
I would like to start by saying.... I LOVE MY XBOX 360!!!!! But let the truth be known this system is highly defective. I am currently on my 4th system. I own 2 of them, one in the living room and the other in my office. I kid you not two weeks ago my living room 360 went out on me! thank god for my protection plan, just two days ago (actully the night xbox live was off line) my office 360 went out!!!!! this one was not under the protection plan, so i called MS and gave them a piece of my mind. I have to mail it out to them and there going to give me a new system along with there $hitty title Kameo. I work part time at a well Known gaming store (cant say there name) and i tell the truth when I say......everyone i work with is on there 2nd or 3rd system! Every friend i have that owns a 360 system has gone defective. Word of advise to all Gamers of the 360 "DON'T BUY W/ OUT THE PROTECTION PLAN. as much as i love the 360 im glad this is finally comming out. Im a pretty honest person with no biase...the system is great but highly defective. Think about it, why did MS all of a sudden offer 2 year warrenty on there system just out of the blue?????? They Know somthing we don't.
since i got this red light problem, I don't consider that 360 is a good product anymore, man ... I never see this many people posting that actually they really had exchange their 360. admit it guys ... this is that PS3 have no problem with. at least is not fatal like 360 until making you to go back to service within a year. I already got PS3 now... I have to admit... it is a good product (in reliability & quality) what I mean by quality is the design inside of each console, PS3 design is really something that show the price you get, while 360 is basically the same layout as PC (mini size)
if you want to know more see here (PS3) http://youtube.com/watch?v=... (360) http://youtube.com/watch?v=... see how they open 360? it's just so simple... it just ready for a fast repair and service.
had three red lights of death with in days of being opened. Both were replaced by MS and the replacements haven't given me any problems since. I do believe that the 360 had far more problems than MS admitted to. My PS3 has been problem free, except that it's only playing movies (the PS3 is an great deal for a Blue Ray player) and my 360s get swamped with games.
All the fanboys trying to defend this when they know damn well it's true.
Fanboy who doesn`t admit the truth and is in denial!! I`m on my 6th 360! But I still love it!
I have 4 360`s that has been replaced by m$ free of charge and has had no problems! The other 2 i took back to ebgames because nba 2k6 kept freezing but it was the disc. Sorry, not disc but needed a patch update!
I was one who did this survey a few weeks back only to have my launch 360 go tits up on me. So i could have been another one to add to the failure column. Face it if you own a 360, it is going to eventually fail, most last 9-12 months then fail.
I think if you look at this site it is a good example of how polls can be good and bad. I think its fair to say that most of the people on this site are either hardcore fans or early adopters (videogame junkies) which means that most of us brought a launch 360, which is precisely where 90% of the failed 360's came from. If you really care just do a little of your own quick research by talking to various videogame retail employee's whenever you there next time and most of them will tell you that almost all of the "bad" 360's can be traced back to launch consoles. M$ had manufacturing issues with launch 360's and therefore they even admitted it was higher than normal, I don't know what that figure is but I bet you its higher than whatever M$ is saying. I have been fortunate and I have never had a problem and for the most part those manufacturing issues have been fixed according to M$ and if you talk to sales people it seems likely because its rare to see returned units that are not launch systems. Now that doesn't make it alright, they should have had better QC in the very begining, I think they have taken steps to correct it and extended the warranty. This poll however is a joke, I think its fair to say that the failure rate is alot higher than M$ will admit(for obvious reasons) I think its probably around 10% of launch consoles....so thats already extremely high and of course that 10% is the most vocal and rightfully so because no one should have to deal with a defective product they paid money for but if you believe its anywhere near 59% you are simply a "pure fanboy", whether you own a 360 or not.....I mean seriously there are some extreme fanboys out there on both sides that will do or say anything when it comes to "bashing" Sony or M$...hell I was just reading a comment on this site yesterday from a Sonyfanboy who says he goes to Best Buy and tells other customers not to buy a 360 because of "this or that".....damm, what a stupid thing to admit and be proud of, giving advice when asked is one thing but going out of your way to "bash" the other because of "fanboy BS" seems like you have your priorities mixed up....is that a GAMER or is that someone to wrapped up in the "console war"?....and I'm sure theres some 360 nut that does the same thing. -Sad. [Edit]vvvvvv, bootsielon uhmmm, if you read carefully you would have noticed that I never said it "just happens to the hardcore", but it is most prevelant with the launch units....which usually the "hardcore" fans are most likely to own, I'm not excusing M$ of any blame just trying to add info about the failure rate and I did say that either way NO consumer should have to deal with it, but I guess for you it doesn't matter anyway since your entire post history is filled with nothing but anti-M$ comments....just looking at a couple of your recent posts shows exactly where you stand, -every comment from you basicly boils down to "M$ sucks, 360 is crap, and Sony is God" comments....hmmmm, is it possible you're heavily biased? I wonder why you even bothered to buy a 360 9 months after launch? -Why risk it, I mean Im sure you had already heard how unrealiable it was after all that time and hell the "almighty" PS3 was just around the corner, right? -damm, and you wasted $400 on something you hate and already knew it was a "piece of unreliable crap." -Even sadder.
I'm on my third 360, and I bought it 9 months after launch. So... no, it doesn't happen "just to the hardcore".
but all my friends keep complaining of weird problems that suddenly fix themselves. Like games or controller ports not working, then working the next day. Although, they have really hot rooms and lots of dust. I think dust is the cause of all 360 deaths so far. I believe this now because recently, one of my computers power supplies started making a buring smell and scorched the metal in the PSU's casing. Upon opening the PSU, I discovered craploads of dust. Also, the original xbox I noticed after time would gather loads of dust and start having disk reading problems and worse. Opening the console and cleaning it fixed the problem instantly. So there you have it, DUST IS THE ENEMY!!!! THE ELECTRONICS KILLER!!!!!
after time...all electronics will fail. "dust" and "smoke" are all electronics nightmare. my nes connecters broke, my genesis broke, my 32x broke, my snes turned yellow ( thanx for givin my snes cancer dad ) but it still works. my ps1 lasted until my ps2 came out and i went through 5 of those s.o.b's ( only paid for 2 ). my slim ps2 and my N64 both still work ( N64 analog is about to fail ) plus the game cube lasted like a champ. My ps3 is under warranty and i will not be suprised if this S.O.B dies befoe that ends....
since last October the system has been okay, but the first few months were rough. i'm glad i bought an extended warranty, so far i haven't had to come out my pocket for repairs.
it's about time someone did a research on it... it's been happening so often that we need to know the number! 59% could be too much but we need more polls like this then only MS will open their mouth to defend the numbers and probably give us the correct percentage!!!! i hope MS is listening... and i pray that they won't again say the same crap. to someone below: BREAKING NEWS! BREAKING NEWS!!! the superfanboy of 360 has just done his own survey.. and according to him 360 is doing super fine!!! well there you go girls and gamers.. it's safe to buy that 360s you've been dying to buy. goodnight!
Well I did my own survey on many of my friends that had a 360 and I would say about 1 out of the 30 had a hardware related problem. By far not that rate. It's obvious how you get that high number. People that had a breakdown are more used to complain then people that are happy about their product. It's just simple as that. If you feel negative about something you speak out more, then another person that feels positive about it if they both see the poll. Plus, many freaking fony fanboys are happy to vote in, I bet even the ones that show them here as if they know it all. Like bubbles are taken by them without any reason, just to shut people up.
For everyone claming that PS fans are affecting the results, if you go to the actual website of the poll, they state that you have to submit a gamertag for verification purposes. That would eliminate any fraudulant activity, wouldn't it?
What ya'll tryna back Microsoft for...If a company has non-reliable components and hardware, we should shame them and not try to defend them...Im on my second xbox, still faulty cause it wont start first or second time, I have 2 turn it off n on 3 times. I have 4 m8s that are on their second 2 and they're still not perfect. I won't bother sending them back cause im gonna get a PS3 anywayz and sell the 360 after i get bored of Halo 3. Those figures might not be entirely true, but verrrrry close... Think im lying, go to forums regarding this, its like every other person has had a problem with the 360.
Its funny how alot of people are saying "Don't read much into the survey, it just 2000 360's, but by the way, mine broke down and was replaced or im on my third"..Its just proving the title of this argument even more you dipshits..im on my second too.
Some people are saying this survey is not accurate. Why is that? Whether or not 2,000 is a small number compared to ten million units, don't you think 59% of 2,000 is still a little too much? I have had two consoles fail myself.