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Trion expands service side team

Trion has hired three new employees to bolster its consumer support teams, with Thor Biafore as customer support manager, Jack Wood as in-game support manager, and Erik DeBill as senior platform billing lead.

Biafore joins the company after spending five years as global director of customer service for Blizzard, while Wood takes up his role after having worked on more than a dozen MMOs with Origin, NCsoft, and Ping 0.

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