Ever since Microsoft launched the Xbox 360 back in 2005 the machine has been blighted by seemingly infinite stories of hardware failure. As stories continue to flood in regarding the feared Red Lights Of Death, what seemed like a regular case of the 'first batch woes' is now something much bigger – this problem just won't go away.
Microsoft claims the hardware failure rate of the Xbox 360 is "significantly lower" than the CE industry average of between 3 and 5 per cent, despite a recent news piece now suggesting Microsoft is claiming a 4 per cent return rate.
Additionally, Microsoft states, "there is no systemic issue with Xbox 360… each incident is unique and these customer inquiries are being handled on a case-by-case basis."
And can this be disputed? Not yet. Not unless we can take all the random forum complaints and put them in one place. This is what the Xbox 360 magazine 360Gamer is aiming to with this form.