Disgraceful Waste: Refurbished Hardware

Screen Play writes: "My Dell widescreen monitor refused to clock in for work the other day. A faulty power button was at fault, which seems to be a common problem given the amount of internet chat on the issue.

As I still had more than a year left on the monitor's warranty, Dell delivered a replacement monitor two days after I called without any fuss.

But the replacement was obviously a "refurbished" unit, with plenty of scratches and dents suggesting it had not been looked after as well as my immaculate model."

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