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Microsoft: those who really care will find the Jasper 360s

Arstechnica: Aaron Greenberg is tired. The group product manager for the 360 has been doing interviews about the product line for hours, in a room with a 360, some Guitar Hero equipment, and of course the new Xbox 360 UI. "I probably don't need to show you this, do I?" he asks, nodding to the screen. We laugh, but I do have some serious questions. Such as, why is it so hard to find out which models of the system sport the Jasper hardware?

I ask point blank: has there even been a discussion about simply putting the model type on the box, making it clear for consumers? "Yes," Greenberg tells me, and then pauses.

He rubs his face and looks up. "I have to be careful about how I answer this," Greenberg says. "We have focused really hard on improving the quality of our products, including the internal components, new types of things internally. Unfortunately we don't get and share the exact specifics of that... I know your site and your readers are much more sophisticated than the average public, but for the most part, we believe the type of consumer that's buying an Xbox today, they should be able to buy with confidence. They shouldn't, you know, get hung up on the internal components of the device.

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Darkseider3448d ago

Would be a lot easier if people knew what they were buying. Why would someone spend at a minimum $200 up to $400 on a non-jasper system if they knew that a RRoD would be more likely on it? I would think that Microsoft would at a minimum recall as much non-jasper stock, assuming the Jasper is the end all of RRoD issues, and immediately ship out Jasper units to replace them. That would instill confidence, otherwise it is no different than playing Russian Roulette with your hard earned cash.

Aaron Greenterd3448d ago (Edited 3448d ago )

Firstly, let me address the gamers. This is the real Aaron Greenterd, the 2 bubbles is from the mods back during the whole "ps3 is dying" media blitz, where i was owning fanboys and sending them sobbing away from their Windows© based PC's.

I am tired. I'm tired of my company's unwillingness to sell you gamers the equipment you deserve.

Starting today, we will be selling the Xbox 360 in even more pieces. This way, you can identify the right parts. Don't need a jasper chipset? Not afraid of the RROD? Then why pay more. Simply add the parts that you need, down to the very component, and you are good to go; however I hope I don't have to tell you, you do not get a warranty this way.

If we marked the box showing a better chipset, then we would have to acknowledge that the old chipset was bad, and that RROD exists, and that would cost my company more that we've already sunk into this white elephant called the Xbox 360.

So we will stealth release this chipset to the consumer and move on as if nothing ever happened.

The End.

OGharryjoysticks3448d ago (Edited 3448d ago )

Since when did jasper fix the problems? I didn't know there was proof that any of the systems were totally reliable. Just because Microsoft is claiming to have solved the problems with a special name (jasper) doesn't mean it is true. If you just want to believe anything you can believe Microsoft's original statement that there is only an industry acceptable failure rate on the 360 and move along.

Jasper is cheaper to make

princejb1343448d ago

yea rite
they saying to go get a jasper system to get their sales up
F U microsoft ill stick with my current model

Bnet3433448d ago

I just want to say a few things. First, Microsoft was foolish to release a faulty machine in order to be "first". Second,

"Why would someone spend at a minimum $200 up to $400 on a non-jasper system if they knew that a RRoD would be more likely on it? "

Because when it RROD's, you get a free replacement and that would be a Jasper machine.

And finally, I'm glad that at least Microsoft lived up to thier mistake and provided a free replacement + a three year warranty at no charge. That being said, attacking Microsoft hardcore is something a lot of people like doig here, but you can't deny the fact that they are trying their hardest to make everyone happy.

Darkseider3448d ago

I never said it did...

"I would think that Microsoft would at a minimum recall as much non-jasper stock, assuming the Jasper is the end all of RRoD issues, and immediately ship out Jasper units to replace them."

Reading is your friend, m'kay?

gaffyh3448d ago

So basically they don;t write Jasper on the box, because if they did all the other 360's on the shelves will not sell.

ultimolu3448d ago

Exactly. That's why I didn't buy one for Christmas. I refuse to play roulette with my money.

If these Jasper models are indeed the ones to fix the RROD, then they should replace the old ones completely.

morganfell3448d ago (Edited 3448d ago )

There is no guarantee your refurb will be a Jasper.

And I can't believe this comment from Ars Technica:

"Greenberg is right, the type of gamer who follows the code names of hardware will find the telltale signs easily, so why bring it up to a larger market?"

By deduction they are saying it's okay for the larger market to get shafted.

FantasyStar3448d ago (Edited 3448d ago )

When 360s go for like $110 on Ebay; I think the larger market just stopped caring. As long as they can get a console for a cheap price above the Wii: then it's all good. I personally don't have a Falcon. Don't need one. A downsize from 90nm to 65mn is about 5-7'C for most 360s difference. My room temperature is too erratic to really consider Jasper a proper solution.

morganfell3448d ago

So are you saying that it's okay to get screwed if the price is cheap enough? Or are you saying consumers should just blow $110 on Ebay every time their 360 dies? I am on my 5th. Doesn't sound like a solution to me. I would have preferred one price for a decent console and one time only.

By making such action acceptable you are just encouraging MS and other companies to produce crap. And go to Ebay every time you need a new 360? Sorry, but that makes absolutely no sense.

callahan093448d ago

How are we supposed to "figure it out" whether we're buying a Jasper unit or not when you won't tell us what to look for? He says people who really want to will figure out what to look for? What he SHOULD be doing is telling us what to look for and saying "those who want one will look for one" NOT leaving it up to the consumer to figure out how to even recognize the Jasper units. This guy, I swear...

FantasyStar3448d ago (Edited 3448d ago )

I agree with you and that doesn't make sense or excuse Microsoft from pushing out low-grade products. However the masses have spoken and times have changed. If a 360 breaks, go buy a new one. If a PS3 breaks, complain until Sony gives you a new one.

It's a problem with society that loves wasting everything. When things are cheap, you're less likely to care. If they're expensive, you're more likely to care. What people never account for is the amount of electronic trash that ends as a result.

It's truly a paradox, and there's nothing one person can do about it because Microsoft has successfully migrated 360s as a form of cocaine. Sure the stuff is good and it's hard to break the addiction, however when the crack is cheap and there's plenty to go around. Why would you stop now? Ebay has spoken. Cheap consoles sell more than expensive consoles: regardless of quality. Resources are taken up to build crappy products and I can imagine what I would do with all those broken 360s. For one thing, I can buy those metals cheaper and build solar panels for renewable energy to reduce the consumption of fossil fuel and keep our environment cleaner due to reduced waste being dumped into the rivers and streams. We can keep our waste-dumps cleaner and reduce the cost of materials.

Isn't that just messed up though? People just ignorantly throwing their money away and there's nothing you can do about it. And the ones responsible like Microsoft are the ones advocating waste, all in the name of the almighty dollar?

I'm no tree-hugger, but I don't like it when people wastes things. Cause someone else in the world could've used those resources for a better good than just shoddy consoles.

/soapbox

jadenkorri3448d ago

you do realise that that warrenty is only on the laucnh 360, not on every 360 you buy, If you buy a falcon 360, you only have a 1 year warrenty, just like the ps3, and it will be the same as the Jasper...

BattleAxe3448d ago

"They shouldn't, you know, get hung up on the internal components of the device."

Yeah, I mean why would I need to know what chipset it has? I guess the worst that can happen is that I get RRoD.

BLuKhaos3448d ago

no its for every 360 not just launch consoles.

Oner3448d ago

Aaron Greenberg's comment is actually quite embarrassing...in that "facepalm" kinda way when you look at how he had to notion to the PR person.

Mozilla893448d ago (Edited 3448d ago )

Would make one think that Microsoft doesn't care...

IdleLeeSiuLung3448d ago (Edited 3448d ago )

Isn't this getting old for you guys, I mean I haven't seen a Falcon console bit the dust and received an RROD. I have been enjoying my 360 for over a year now with heavey use, no problems what so ever. I just bought a second Falcon.

Somebody will come along and say "your experience doesn't account for the masses" which I will respond "show me the proof that Falcon is still affected". The bottom line is there hasn't been any significant statistics or even comments about the fact the newer Falcon still suffers from RROD en masse like the Xenon and Zephyr.

There is absolutely no excuse for releasing a poor product (let alone know that there are issues in advance and still release it like in MS case), but when the problem is fixed let it die.... After all it cost MS $1 billion dollars and I'm sure they wouldn't risk it again. The dollar speaks the loudest!!!

edit: I should say comment from significant sources, such as the warranty statistics from SquareTrade Warranty (I think). Not some anti MS, Sony fanboy in a forum.

blackpanther253448d ago (Edited 3448d ago )

I'm not getting at you or anything, but i bought a 360 for my cousin around Feb last year. He just got RROD 3 months ago. I actually just called him to see if it was a falcon model or not. It just so happens that he has a falcon model. I hope people here are wrong about the falcon model not being under warranty for 3 years.

The funny thing I had a launch console that was working until October of last year. lol i was bragging to everybody that my 360 is fine. Karma is a b*tch

morganfell3448d ago

Well ideelee, tell my recently dead HALO edition the problem is fixed. It isn't.

jadenkorri3448d ago

my 360 red ringed on me within a week, it was purchased a week before fable 2 release, i even paid full for the preorder of Fable 2.. The 360 was a falcon manufactured in august of 08 and was put in a well ventilated area, placed horizontally, my 2nd one is in the exact same spot with no problems thankfully...and its was played more than my first one, especially since my ps3 fan broke and is in repair... Saying the falcon is not having a rrod problem, means your just another fanboy denying the fact of the rrod problem while you secretly call MS to get your system replaced..

@ BLuKhaos
you really should do some research before you post, 360 rrod is "NOT" for every 360 console, only for launch ones, and probably a few models afterwards that i would assume was manufactured before the falcon....any falcon does not fall under the 3 year warranty of the rrod, i called MS on my issue as i stated above, and they told me, along with Gamestop, that there is only a 1 year warranty on the console... if you don't believe me, thats fine, but its just as easy to call MS, and ask a question...

Bob Dole3447d ago (Edited 3447d ago )

Cue: "This is what to look for when identifying a Jasper" article. 6327863278362786398728 degrees.

[email protected]: +bubbles That drug analogy was BRILLIANT!

IdleLeeSiuLung3447d ago

I'm sorry you guys had problem (if you guys did as claimed). However, that is 3 out of millions sold every year. In the early days, we got widespread claims of RROD as well as reports from retailers, warranty providers and repair shop complaining about it. There was no doubt there was an issue.

We don't hear about this anymore and nobody has come out saying anything about this problem. Mind you consumers will storm the message boards spewing their problems if they have one about a product they paid minimum $200 for. I would too if I get one.

I'm sure there are plenty of PS3 owners with YLOD, does that mean a widespread problem?

@morganfell:
There were very few Halo 3 Special Edition Xbox 360's with Falcon in them. There is a good chance you ended up with an older motherboard.

+ Show (20) more repliesLast reply 3447d ago
Nineball21123448d ago

CYA in his response there. ;-)

ThaGeNeCySt3448d ago

yeah I found my jasper 360 a couple of weeks ago (wasn't hard 2 spot)

and it definitely runs better than my old 360 that I sold off... if this one RRoD's i'll be PISSED

caliblue153448d ago

Jasper Xbox 360's are easy to find.

First check the voltage. You want a 12.1V and make sure it also has 12.1A there.

Second look for XGX-00019.
Third Look for Value Bundle 2008 E. (The last two are based off of arcades.)
Fourth look for a Lot # of 0842X or newer, this helps, but the 12.1A on the left side of the sticker guarantees you have a Jasper.

Mc1873448d ago

Write down what you said on a peice of paper, then look at every 360 in stock to find all that, seems a bit arduous.

hippo243448d ago

Ive checked the "date Manufactured" on most electrical systems I have bought. Doesn't seem like to much of a stress to check for a label.

but maybe Im just a freak.

ThaGeNeCySt3448d ago

all i did was push the console back and look @ the voltage... i couldnt' see the whole thing but i did see the "2" which let me know that it was 12,1a so i bought it.

caliblue153448d ago (Edited 3448d ago )

Yes. It takes 5 seconds to look at the little hole and match everything. Boom, you have a Jasper 360. Took me 5 consoles to find one for a lady yesterday who was returning a RROD console for the 3rd time.

+ Show (2) more repliesLast reply 3448d ago
Trollimite3448d ago

didnt they say pro systems would be RROD proff. why should we beleive them now

ultimolu3448d ago (Edited 3448d ago )

I'm sorry MS but I will not play roulette with my money.
The damn system needs a redesign.

yz2503448d ago

then why don't you quit posting in 360 threads with your negative responses. then you turn around and complain about "360 fanboys" when you clearly do the same. i'm sick and tired of the hypocrisy on this site. you don't like microsoft, or the 360, then stay in ps3 news. you just typed negative crap yesterday in a 360 article, and i see that "story" failed approval. microsoft is doing and has done what they can regarding rrod. i play my falcon 360 more than you play your ps3, and i can say with full confidence, its 100 times better than the launch 360's- you'd know this juuken if you ever ACTUALLY owned one. microsoft has came a long way against rrod, just like sony has came a long way with finally providing quality software for it's system. juuken, take ya negative fud somewhere else please.

ultimolu3448d ago (Edited 3448d ago )

First of all, get the hell off my back.

Second of all, I was going to buy a 360 this Christmas but I'm still wary about the hardware itself. For your damn information, I'd like to play Star Ocean, Ninja Blade (if it's good), and play Ninja Gaiden II since I loved Sigma. I'm a consumer who likes to spend money wisely. I don't buy things that break within seconds.

360 fans have no interest in the PS3 and yet they find themselves in the threads.

And I love how you insist on calling me juuken.

Grow up.

And learn something called "paragraphs" because it's clear that you can't even make a coherent response to ANY of my comments.

ApolloT4L3448d ago

Although I am not trying to condone the RRoD, I think saying "I don't buy things that break within seconds" is a little harsh.

I am sure there are PS3 consoles that develop faults and I am sure that the main issues with 360 hardware relate mostly to launch consoles (Xenon) which I own.

I did get an RRoD about a year ago and it was replaced with another Xenon when it happened. Despite any chance of failure the Xbox 360 is one of my favourite consoles of all time and when I did get a failure it had easily seen around 4000-5000 hours of gaming and MS replaced quickly. How many average consumers will ever push the hardware that far?

yz2503448d ago (Edited 3448d ago )

you complain all the time and yet you do what you "hate". you think you're better than everyone for some reason, and using the line "grow up" just shows your immaturity.i'm just calling you by your first(?) n4g name, no need to get offensive. also look at it this way, you play "roulette" and actually buy a 360, if it rrod's then you get it fixed for free.(by the way rrod isn't as much a problem now) but if it were to happen you have your ps3 to play in that time. no need for ya hot headed comments, and put downs. sad really. someone calls you out for how you REALLY ACT and you get all ruffled. kinda funny. EDIT- hut oh she done brought out ALL of her n4g names to disagree with the truth!!!

ultimolu3448d ago (Edited 3448d ago )

Excuse YOU?

I act as if I'm better than anyone else?

I have every right to speak my mind and I don't care who disagrees or who agrees. You're just bitter because I have the guts to criticize Microsoft. The same way I can criticize Microsoft, I have also criticized Sony where they need criticism.

I won't stoop to your level.

Again, grow up.

Go on, slam the disagree. It shows your inability to even argue against me.

Apollo: I have heard of 360's dying on people the same day they bought it. That's what I'm referring to. What's the sense of buying something like that if it's not going to last?

LilMissGoddess3448d ago (Edited 3448d ago )

i believe you need to grow up and move the hell on with yourself, you are ALWAYS saying sh1t on here to yz250, dirtrider, and any other xbox fan...if you think you are SO grown then stop being so childish with your comments. this is suppose to be where we can find out news on consoles that we prefer but ya know its just a bunch of garbage that you ps3 fanboys sit here and bash on because they do better at making games...wow, i believe its YOU that needs to grow the hell up, quit trying to act all grown when really you ARENT!!!

yz2503448d ago

there is no arguement- you are a troll period. stoop to my level, lmao i'm not the one sitting here getting all hot under the collar like you, and typing put downs.i see what you type 24-7 on here, and it is all fanboy BS. you wouldn't have all those bubbles if you didn't have the ps3 faithful hanging on every one of your arrogant words.i may not like the ps3 fanboys on here-don't take me wrong,(just being honest) but you are the worse one. you are the BIGGEST hypocrite on n4g period- sony fan or not. atleast the other sony fans on here do base their fanboyism on fact, unlike you, you just keep up with the jones's as they say. excuse me why i roll my eyes at this little 21 yr old girl!

hippo243448d ago (Edited 3448d ago )

Id like to call THIS to everyone's attention.

You know the thing you quickly skim over before posting your hate speeches
----------------------------- -----------------------------

Gamer Zone Posting Guidelines
The Gamer Zone is for members who want a more friendly and civilized discussion. This section is heavily moderated by the N4G staff, so leave your fanboyism at the door please. Members who are unable to behave in a mature and respectful manner will be temporarily or permanently restricted from posting in the Gamer Zone. Using words such as Xbots and Sony droids, or other words from the console war vocabulary, is strictly prohibited in this Zone.

poopface13448d ago

But I agree that 360 might break, but I also think my 360(which I sold) got a lot of use in the year and a half I had it. If you ever get a 360 you should play Ng 2 because it is great. It was rated bad by reviewers that couldn't admit that the must play it on the lowest difficulty, and maybe they fixed some of the technical problems by now.

This guy may be lying about everything else, but its true that they considered writhing what version it was on the outside. I still have my box which says zephyr, which is still crappy and probably broke too much to keep on the box.

darthv723448d ago

dude...you still aint got a 360 yet? I been waiting to play you in halo 3 or gears cause you say you are gonna get one for the exclusives. Just bite the bullet and get one already. No roulett here as you are in a win / win situation.

Good exclusives and people on n4g wanting to play with you. Dont let that RROD scare you. If you are scared by that then I just don't know anymore.

ultimolu3448d ago (Edited 3448d ago )

yz250: You know what defines the word you just mentioned? People like LilMissGoddess. You are in no position to call me anything when you don't even know me.

LilMissGoddess: You're a joke and a really big one. You keep on with those comments! See if it gets you anywhere in life!

darth: I'm not fond of Halo? I've said that on numerous occassions. I will get one ONCE I'm certain Jasper models are better.

LilMissGoddess3448d ago (Edited 3448d ago )

as for you don't nobody else on here as well JUUKEN...that's cute that you get a kick out of sending people private pm say "fu" and then you block them so that they cant respond back, that's so cute but childish...im not the only one you have done that to...n by the way i'm not the one who sits here putting down a system when you never owned one let alone probably never played it...because you see i have both systems n have no problem with either one, you can't say that for yourself... :-)

47 minutes ago | By: ultimolu | Block
FVCK YOU. <--------guess this makes everything ok because she worships sony?

yz2503448d ago (Edited 3448d ago )

ultimolu - 3 days 17 hours ago
PM
Track
Ignore
1.6 -
That's your opinion. I think the 360 is a great system in terms of software but I'm wary of the hardware because I don't want my house blown up.

You're sick of 360 bashers? Then what about the PS3 bashers who make it their holy mission to bash all things Sony? Or plan their personal jihad against the positive articles that are posted here on a daily basis?

Oh, no one says something about those guys but oh noes! 360 bashers are out on full force! Lock ya doors yo! <----------read her post carefully ok. she just done in this post what she claims she doesnt' like from others........i love the part about 360's blowing up people's houses. EDIT: TO ONER make sure you report her replies too. all i have done is said the truth, and no personal attacks to her are in my posts, unlike hers. this comment here is what SHE wrote NOONE ELSE. im backing up my claim that yes she is a fanboy, and a hypocritical one at that. she is clearly trolling this news as usual.

Oner3448d ago (Edited 3448d ago )

Reported about 5 or 6 different replies as off topic/spam since it was a specific attack on someone when all they did was post a simple comment.

Certain people have a documented habit of making things "personal" when it's not for all that. It is clear evident that Ultimolu was on the receiving end right here.

hippo243448d ago (Edited 3448d ago )

@oner
Well I normally would have agreed with you, but I have recently tracked Ultimolu and viewed quite a few of his/her comments only to find that Ultimolu deserves the comments against him/her. Ultimolu is a fanboy/girl in the most literal sense of the word, and it really surprises me how this persons account is still active.

On almost every comment they have posted the themes of bashing Microsoft and raising up the Ps3 have been the only thoughts on Ultimolu's agenda.

Im quite partial to the Ps3 myself, but what Ultimolu is doing is kinda out of hand.

Furthermore the responses from Ultimolu have been, deconstructive at the least, and could be described as spiteful in most situations. HE/She has donated very little help or insight and has done only negative and vengeful acts.

Although openly chastising a Ps3 fanboy on this site is akin to HIGHLIGHTING the "Report" button, I felt the need to draw light upon this persons actions.

Don't defend Ultimolu, save your sympathy for someone who deserves it.

7h3ultim8p003448d ago

Wow lol. You guys take this sh1t way too seriously

ultimolu3448d ago (Edited 3448d ago )

LilMissGoddess: You know why I said that? You deserved it. Your sole purpose of creating that account was to directly attack me. I'm sorry that I hurt your feelings back when I was under the other name. It's pretty clear that I hurt some 360 fanboy feelings when I threw their company's mistakes at their feet and forced them to look at them. Because you know, they think Microsoft is so goddamn perfect. And no, don't even mention Sony because if I don't think they're perfect.

yz250: Blah, blah, blah. That's all I heard from you. Like I said, learn how to speak correctly before you argue with me.

hippo24: Excuse me? You obviously didn't look at LilMissGoddess or yz250's comments towards me. yz250 was the one who started this. I don't back down from nobody.

He could have easily ignored my comment but he felt the need to start an argument.

And while there are times I have bashed Microsoft, there are also times I have said good things about them.

LilMissGoddess3448d ago (Edited 3448d ago )

lmao, i would LOVE to know what you have ever said that's been good about the 360, because in the 2 yrs i have been on here...i have never seen you say anything GOOD about the 360...i have NEVER made this account to attack you, i did it because i wanted this account...this account that i have has nothing to do with you...you must LOVE to be center of attention, i think that's what it is with you...you always want attention...typical kid thing these days i guess...

and further more, i think there is a few people on here that know your full of yourself with that one...all in all, xbox has always done good no matter what the failure rate has been, and they have done things to fix it...at least they have done something to try and fix it without doing a recall...

hippo243448d ago

@ultimolu

I normally would jump at the chance to back you in stopping those who ridicule you, but even your most recent comment is damning to your odd behavior.

Your a fanboy, not in the sense where your PREFER on console over the other, you are a fanboy to the extent where you look upon everyone with a gilded view.

Sorry but as far as Im concerned the other contenders are armatures compared to you.

ultimolu3448d ago (Edited 3448d ago )

LilMissGoddess: Oh, you wouldn't want me to provide links. There are times where I have said all three consoles will do fine. There is a time where I said that Microsoft did a better job with the 360 than the original XBox. I'm sorry that you didn't see those links. Perhaps you were too busy attacking PS3 fans with your nonsense. Perhaps you were too busy attacking me when you know NOTHING about me.

hippo: Get over yourself okay? You know NOTHING about me. My preference is the PS3 but I would like to play on other consoles. I have played on other consoles in my lifetime. Don't sit there and judge people when you don't even know them outside of the internet.

You completely missed the point where those two attacked me first when I didn't even start with them. This what we do at N4G? Attack other members? Oh noes! I hate the 360! Let's judge this person!

And I am done with this because I'm speaking to brick walls.

Godday gentlemen and keep up the fine work of tracking/disagreeing with me because it makes you look big and bad.

Oner3448d ago (Edited 3448d ago )

hippo24 it's not about what YOU "believe she [or anyone] deserves". Her comment didn't warrant all the heat she got (remember SHE got called out). Plus if you REALLY want people to stop posting stuff that is unwarranted (that you believe is) then use the report function and label it as spam or off topic & hit their bubbles as that is what they are there for....ultimately she was attacked for a passing comment of which more people jumped on her for.

Not cool.

And not what the gamer zone is for or about. The open zone is where that should be (hell even then in extreme cases I think it should/could be taken to PM's).

Bob Dole3447d ago

Bob Dole personally attacks everyone at the same time with his manliness: -999999999hp!!
.
.
.
YOU ARE DEAD.

3447d ago
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