Switched writes: "Let's face it: a touchscreen BlackBerry didn't even sound like a good idea. While the 'touch' bandwagon is obviously an easy one to jump on after Apple and Nintendo's respective successes, it has always been the BlackBerry's mini keyboard and speedy interface that kept users' loyalty. While the Storm's Web browser was improved over previous BlackBerrys, its SurePress touchscreen -- which physically clicks in when you press it -- failed to wow the critics and users.
The software was full of glitches and prone to lockups and odd behavior, the accelerometer didn't respond pronptly enough, and the lack of Wi-Fi was just confusing. Berry, berry unappealing, and, as a result, users have been returning the thing in droves."