Massively: "Back in September, when we first noticed the hiring of Tom Hale (T Linden) as Linden Lab's new Chief Product Officer, we had a little difficulty envisioning quite what Hale's role would even be, given that Linden Lab and Second Life was very platform-oriented and had very little product-focus. Apparently, adding that focus as an extra consideration throughout the business seems to be the thing.
Initially, we were more or less expecting Hale to be more focused on, well, the sort of thing that Rivers Run Red's Immersive Workspaces is providing. Perhaps there's some of that in there too. Right now, Hale's looking at Second Life premium accounts and stipends and how they can be improved; a topic which has been much on the Lab's mind of late.
Non-tier-paying premium accounts are apparently in the majority, which obviously suggests that they represent more value for the user than tier-paying premium accounts. Still and all, premium accounts of either stripe are still on the wane, and it would seem to be to everyone's benefit if premium accounts represented better overall value."
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