It's no secret that EVE Online has one of the steepest learning curves in the MMO industry. The open sandbox-style world and unfamiliar sci-fi context leave most new players feeling overwhelmed and unsure what to do. Additionally, while the real-time skill training system is appreciated by player with little free time, it doesn't encourage players to log in and play the game. The result is that a lot of new players don't do a lot and quickly get bored of the game. These are some of the big hurdles that new players face in their free trial and are responsible for turning many players away from a game that they would otherwise like.