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Sony Unbans Users That Were Banned Erroneously After Massive Chargeback By Paypal

If you were banned recently by Sony from PSN, you might just get your account back again.

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SpaceRanger298d ago

*Oh PayPal...

Fixed it for you so that it doesn't sound like you're trolling again.

gangsta_red298d ago

Sure about that? Because with the info in the actual article and Sony not making any official statement it sure does seem that blame can be placed on Sony.

***[UPDATE 2] Going on from the case of the customer who phoned PayPal regarding the issue. His payment that was returned was sat in Pending until today, He has since confirmed that the funds were released by his bank to Paypal. This could back up the idea that the error is Sony's.

[UPDATE 1] A customer's phonecall to PayPal suggests the blame lies with Sony. The call stated 'This error is on Sonys end and is to do with them closing or somehow limited their GDP account, meaning that the funds didn't credit the accounts.' Another customer in contact with Sony says the company finds PayPal to be at fault.***

Unless there is an article that I missed it does seem strange that PayPal would have this problem with Sony and not any other gaming service.

darthv72298d ago (Edited 298d ago )

I believe the nature of a 'charge-back' stems from one transferring agency cannot access an account to which the funds are supposed to be transferred to. PP receives the funds from the individuals and transfers it to Sony but in this case something was wrong with that account so the funds went back to PP (not so much the individuals just yet). Sony doesn't receive the $$ for transactions tendered and therefore bans the accounts in question.

At least that is what it sounded like happened. Once Sony gets their account in order, PP can release the funds and all will be happy again.

JackBNimble298d ago

Hey gangsta
It's called life, deal with it. Every day in the real world shit happens that seems unfair, at least Sony is trying to fix the situation.

gangsta_red297d ago

@Jack

Gee, thanks for the life changing advice. Not sure what it has to do with anything but I'll be sure to get that tatted on my back.

bustabass297d ago (Edited 297d ago )

Gangsta_red I tried to buy something on eBay the other day but couldn't because there was a problem with my PayPal account (I had to delete my card details and start again) The money I paid through PayPal for my ps plus is still pending a whole two weeks I'd payed for it, I'm guessing it's a PayPal problem to be honest with you, that's my honest opinion :)

+ Show (2) more repliesLast reply 297d ago
2pacalypsenow298d ago

It was Paypal... But nice try

darthv72298d ago

It was Sony... But thank you for playing.

2pacalypsenow298d ago

Dont be mad you got nothing to play...

jlove4life297d ago

@darth 72 it was fixed but nice troll

Silly gameAr298d ago

You guys are really hunting for that negative Sony news to jump on, aren't you, even if they're not the ones at fault.

Haurus298d ago (Edited 298d ago )

Even though according to the evidence, it was Sonys fault. There was something wrong with their account.

https://www.psu.com/news/33...

"A customer's phonecall to PayPal suggests the blame lies with Sony. The call stated 'This error is on Sonys end and is to do with them closing or somehow limited their GDP account, meaning that the funds didn't credit the account"

"Going on from the case of the customer who phoned PayPal regarding the issue. His payment that was returned was sat in Pending until today, He has since confirmed that the funds were released by his bank to Paypal. This could back up the idea that the error is Sony's"

Pending on Paypal means that the money was pre-authorized by Paypals servers and they were waiting on confirmation from the recieving bank account. It was then essentially denied by the recieving account, causing it to be refunded. It is like when you send someone a package and they refuse delivery, it gets sent back to the sender.

Kiwi66298d ago

So when the evidence hints at Sony you want to ignore that because you believe they never make any mistakes and so its just some big witch hunt, geez talk about being brand loyal

Silly gameAr298d ago (Edited 298d ago )

@Kiwi66

Not brand loyal, just aware. Trust me, when Sony F's up, I don't ignore that ish.

@Haurus
So, if we were to call Sony customer service what would they say? That the fault lies with Paypal? Why did this only affect some PSN users that use paypal, and not all? I use paypal to buy games from PSN from time to time, and I didn't have any problems. What's that about? If this was Sony's fault, wouldn't all accouts that use paypal be affected?

jaycptza297d ago (Edited 297d ago )

No it was caused by chargebacks from Pay Pal, that SONYs system blocked accounts due to non payment. I work in payment operations for a fintec company.

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298d ago
subtenko298d ago

SO what are you saying they should unban them? :/ Just say what you really wanna say.... no matter how dumb it is.....

RommyReigns297d ago (Edited 297d ago )

Keeping an eye on PayPal to see if they offer a great 'we're sorry' deal over the next week, they usually have 'spend X amount, get £5/£10 PSN credit free' kind of deals available in the UK but there could be a great one incoming.

+ Show (3) more repliesLast reply 297d ago
Rimeskeem298d ago

PayPal is such a scummy company. I wish there was an alternative to their type of service.

fenome298d ago

I've never used them for anything, I just get PSN Cards or use prepaid cards for PSN.

gangsta_red298d ago

Really? I have used PayPal before and never had a problem. What exactly have they done to be considered scummy... especially in this car where everything seems to have turned out all right?

Kun_ADR298d ago (Edited 298d ago )

Well anyone or anything that make Sony look bad on this site are scummy. According to most N4G-er.

Rimeskeem298d ago

I've had problems with them and returns and so on including extra accounts made that I am positive I didn't make.

Kribwalker298d ago

@kun
That's true. If you go to the metro review of crash bandicoot you'll see the first comment was "less then an 8? Now on my review blacklist site"

DigitalRaptor296d ago

@ Kribwalker

One person = "most N4G-er" ?

LOL, you're reaching.

+ Show (1) more replyLast reply 296d ago
KwietStorm298d ago

What's wrong with PayPal?

Eidolon297d ago (Edited 297d ago )

PayPal has been amazing for me.. Pretty sure any company is scummy for someone.

+ Show (2) more repliesLast reply 296d ago