"Less Than One Percent" of No Man's Sky Players Reported Issues; PC Patch Live, PS4 Pending Approval

According to Murray's statement, not everyone experienced optimization problems or reported them.

[Player124]

Guess I am one of those "1%" then. Everywhere I go I see negative reviews for the PC version, how many copies did the game sell in the first place to make ALL these complaining people ONLY 1%?

[Mostafeto]

I just updated the post, and according to Murray, that 1% isn't small at all, so I don't think it's a small portion of players when this percentage translates to actual numbers.

This is his quote: "It's pretty crazy for us how many people are playing. And how large a number even 1% of that user base is."

[Nitrowolf2]

I doubt it's 1 percent. Least they are trying to fix it.

https://mobile.twitter.com/...

I have a lot more pages, the last two days or error with nearly the same exact times are literally just me standing in one area

[freshslicepizza]

sean murray is really trying hard to marginalize the issues. well known reviewers have also brought up the problems on the pc version.

[Mostafeto]

The two comments below me act as some proof to what Murray just said, which is that even that 1% is a huge number compared to the game's sale numbers, which I am sure is a LOT.

[Unspoken]

He has already been caught lying about features which were supposed to be in the game why would he tell the truth about how many people are experiencing problems now...

[LordMaim]

@IAmMegatron / Unspoken: Oh jesus christ, give it a rest. Some people are so intent on trying to get traction on this point that it's becoming embarrassing. That reddit thread that gathered tenuous threads from three years ago had to recant half of its points on the first day as people shot down their claims with proof.

I'm enjoying the game, but the game's not for everyone. Simple as that. There isn't a vast conspiracy of deception out there to dupe people with pernicious skyboxes, etc.

[Vegamyster]

According to Steamspy it sold on 722,501 on Steam, dunno how the GoG version did. 20k put negative reviews on Steam but not all of them are related to performance issues so it's hard to say if 1% is accurate.

[uth11]

Did you report the issues? If not, then you're not in the 1%. Complaining on the internet won't get you counted

[Player124]

What made you think I didn't? I am complaining on the internet but in the end of the day, I report the issues I face so the game could get better instead of just complaining and whining in the Steam reviews or some forum.

[Mostafeto]

This needs to be acknowledged by a lot of people. Complaining on the internet won't make the game better for you nor will it help the developer know what's wrong with the game. They're people with jobs after all, it's not like they are sitting on the forums and Steam reading what a 12-year old said.

However, @Player124 HAS reported issues, as far as his comment say at least, so he has done the right thing there.

[Petebloodyonion]

@ Uth11
I guess that you don't know how pc support work on Steam

1) If you have a issue visit the the technical support sub forum for the game.
http://steamcommunity.com/a...

2) SEE if your issues is there and look for a fix or answer, if not, POST your problems.

The same apply to COG
Meaning that there's a good chance that ppl didn't report their problems because the issues were already reported.
And by looking at the quickness of the dev to issues a experimental build, I can assure you that theses issues touch a little bit more then only 1 % (and remember Batman also had problems for a small fraction of the userbase until Steam decided to adopt a refund policy).

@Mostafeto
Actually Yes Dev watch the Steam forum and are mostly in control of the forum itself
here:
http://steamcommunity.com/a...

[assdan]

Exactly, if the game doesn't work for you, complain, ask for a refund. Steam will give it to you. But you can't complain about your game not working unless you tried to fix it.

[joeorc]

@Player124

"Everywhere I go I see negative reviews for the PC version"

No Man's Sky
PC
Hello Games
Release Date: August 12, 2016
Also On: PlayStation 4
Metascore
tbd
User Score
3.2
Based on
884 Ratings

http://www.metacritic.com/g...

Must be a lot of sites than that do not or are not part of Metacritic review process, because no PC reviews have hit Metacritic yet..only user reviews.

[Hoffmann]

lol Metacritic.

You see real user reviews by people who bought and played the game actually. ..at steam.

[kevnb]

The ps4 version has terrible user scores as well, but on pc there are similar games for much less money.

[LordMaim]

Those terrible user scores are also plagued with console zealots who are more interested in making sure that "the other guy's system" looks bad.

User scores - verified purchase = troll bait

[joeorc]

Here is the PS4 review stats on Metacritic!

No Man's Sky
PlayStation 4
SCEA , Hello Games
Release Date: August 9, 2016
Also On: PC
Metascore
72
Based on
66 Critics
User Score
4.9
Based on
4099 Ratings

http://www.metacritic.com/g...

@kevnb2h ago
[The ps4 version has terrible user scores as well, but on pc there are similar games for much less money]

Yes it does , but over 4000 user reviews vs 884?

66 professional reviews for the PS4 vs None for the PC, but yet at the professional review stat is 72!

Now let's see Steams stats:

Customer reviews Customer Review system updated! Learn more
FILTER: Summary Most Helpful Recent Positive (24,536) Negative (19,730)

Steam was across Windows OS
7/8.1/10

http://store.steampowered.c...

[mogwaii]

Metacritic is bullshit. Get real.

[Grap]

Like Everybody bought it have some issues, 1% is a lie my 970 should run this game easy but i get stutter like crazy even with fixes.

[Mostafeto]

I have a 980 and tbh I experienced a couple of frame drops and stutters. So I am currently waiting for a couple more patches before playing it again.

[_-EDMIX-_]

You were not everybody, the reality is some people have more crashes some people have less it's something that differs from system to system I'm actually pretty surprised that you even being a PC owner don't know this.

O_o

[Grap]

Dude i am not referring to my self go chech steam reviews everybody got some error like a lot, not 1%

[kevnb]

Game worked perfectly on my 970, but I didn't keep it because it's just boring.

[PSN_ZeroOnyx]

I bought it for PS4 day 1. It has crashed one time on me. Other than that one crash it has ran perfect for me. I am playing other games as well but is in my current rotation of games.

[leoms]

"Less" than 1%.

[_-EDMIX-_]

I'm not sure why people always seem to believe that they've read millions of reviews consider that something like Fallout 4 that many fans consider the lesser of the Fallout games and also stated had issues sold 12 million units in a week, did you guys seriously think you read even 1 million reviews?

Sooooo maybe as it stands the few that are actually writing up a steam review are doing so simply because they did run into an issue more likely. The existence of their steam review could merely be the state they ran into an issue it may not actually be the majority simply the majority that are choosing to review in the first place consider when you go on Google reviews for any restaurant most times you might read something negative.

I understand that it's getting a negative review for a good reason based on the consumer's experience but we have to question are they writing the review because they had a bad experience or if they had a good review when they even put it up? People often times write up things up on a bad experience more so than on a normal or good experience.

They're being transparent about the issues and it's clear they're trying to get them resolved.

[Mostafeto]

"People often times write up things up on a bad experience more so than on a normal or good experience. " This is kind of correct but there is still a TON of positive games out there on Steam and there is even some positive reviews on No Man's Sky as well.

[Petebloodyonion]

That's what I like about Steam, you must own the game if you want to post a review.
The review also show how much time you have spent in the game and review are also ranked.
Also review are also based on recent timeline so even if the game could start bad, the recent reviews could be overwhelmingly positive showing the care of the devs for support.

Now I doubt that ppl buy game with hoping to dislike the game so they could go and publish a negative review.
And if you're a regular Steam user you will see that PPL are more then happy to also share their positives experiences on Steam.

[_-EDMIX-_]

@Most- agreed!

@pete- could not agree more this is, its why I really love Steam Reviews and even Amazon verified purchase reviews simply because any person could claim they've used or played something without having any real credibility, but verified real users clearly we'll have more real criticisms.

The funny thing is I question reviews of people that have only played it for a few minutes, but I question negative reviews by people who played it for over 1,000 hours or something lol

But I give more notice to steam reviews and Amazon verified reviews than I do most other sites.

Most times I only read reviews to determine a purchase if I'm extremely unaware about the product and it's simply an Impulse Buy.

[thorstein]

1% reported issues...of millions of people.

1% of 1 million is 10,000 people.

And for every "bad review" there are millions of people enjoying and playing this right now.

[Nivekki]

What about the people who didn't report the issues, what percentage do they make up? Oh sorry, you're just a shill, you won't care about that.

[nix]

Nivekki,

the article is about "reported issues"... and even then the sheer number of buyers outweighs the reporters. you are talking as if the percentage is going to be 50%.

[kevnb]

Most of the negative reviews were for the same reasons the ps4 version got negative reviews.

[C-H-E-F]

I think alot of these people complaining don't own the game. Everyone I know that has the game enjoys it alot. The game crashed on me about 3 times, but I was playing 2k16 over the weekend and guess what... it crashed on me as well... Things happen. people with no sense of how development works and or how things work lash out and just want to create a stir for something that's nothing. I've logged maybe 35 hours into the game, and for what the game is it's really good. I can see some updates making it even better.

[pcz]

no mans sky is shovelware.

the sort of people who buy shovelware arent the type to complain.

[IGiveHugs2NakedWomen]

When I do play, I play four to five hours at a time I experience anything that could be considered an issue is when a discovery is made or an event occurs. It causes the game to stutter a bit while it loads the details of whatever is happening. I don't know what other issues people maybe experiencing, but the issues don't seem to be widespread.

[lelo2play]

I highly doubt that only 1% are complaining or reporting issues. I call it BS from Hello Games.

Just on Steam the game has 45% negative reviews and a lot of them reporting issues.

[MrBobSugar]

You'd be surprised. How many copies have been sold? 1 out over every hundred would still mean hundreds or several thousand(?) players. Being pissed off is a hellava motivator to vent in posts. It could be noisy. Ultimately though, if this is the case, 1% is still a high amount.

[mogwaii]

Its the biggest sony backed bomb since f**kn knows when.

[CorndogBurglar]

People can jump online and complain about it all day long. How many of them actually reported the issues though? Thats what this is talking about.

[StillGray]

They are so full of crap. The game still runs badly for me on PC.

[Mostafeto]

Tbh, I am just happy they are even trying to fix it quickly, instead of waiting for weeks and months for the game's performance to get smoother and playable.

[Thatguy-310]

That master race! Just give them time. They seem to be on top of everything when it comes to this game. The next patch should fix things

[Mostafeto]

Exactly man. I am not mad at Hello Games or Sean Murray AT ALL. The game's hype kind of made things a lot harder on them than it already is. Just give them some time people.

[mogwaii]

Couple of weeks we wont be hearing shit about this bull crap game, redundant.

[USMC_POLICE]

I've had no crashes on ps4 since launch, everyone else apparently is.

[Mostafeto]

I think optimizing things on PS4 or even Xbox One is a bit easier than doing it on PC, so that's why relatively fewer people experienced issues on the PS4 version.

[_-EDMIX-_]

Lucky!

I've had about 4 or 5 but over the span of playing for about 50 hours.

[USMC_POLICE]

I shut down the ps4 when I'm done playing and don't go to xmb when playing it. That may be part of the issue.

[joeorc]

EDMIX-_3h ago
Lucky!

[I've had about 4 or 5 but over the span of playing for about 50 hours.]

Average about 1 crash every 10 Hours than, not a bad or terrible crash data matrix, could be better of course, with updates that should be limited even further the number of crashes.

Did those happen over lengths of time soon all in a recent row or here or there a few hours between each crash?

[mogwaii]

50 hrs of DOING THE SAME DAMN THING!

[NotoriousWhiz]

@mogwaii, You know what else I can spend 50 hours on? Playing tennis, basketball, Frisbee, street fighter, socom (pre hackers), and starcraft. And all of those consist of doing the same thing.

[Exoil]

I'd say you're lucky Edmix. I had 10 crashes just yesterday, and I didn't play that much.

The game crashes when warping, but it gets better if I access the star map, goes back to game, and the access the star map again and warps.
The game also crashes when sending in my discoveries, but it gets better if I go to the journal before going back into the game.
Getting into the ship also crashes the game, but not as frequently as the other two.

All in all, it's the most crashing game I've ever played on the PS4.

[thorstein]

There was a menu bug at launch that caused a crash. That, and I played for like 5 hours straight.

The game is awesome. So awesome that when it did crash on me, I left a note as to what happened, sent the report and restarted without feeling any consternation.

The menu bug (PS4) was me hitting options, then quickly going to inventory because I mistakenly pressed the wrong button. It happened often enough that I know that was what caused the crash. So, I started being more patient with the menus.

[_-EDMIX-_]

Thats the one that has happened to me the most!

[LordMaim]

Oh I've had a ton of crashes on PS4. Mind you, none of the other weirdness that people who attack No Man's Sky are fond of showcasing. I've been having fun, but it literally is four or five crashes a night. Luckily error reporting is built right into the console now, making it easier to track down issues.

Nothing that another round of patching can't fix.

[pyroxxx]

You guys are incredibly lucky I think,.. I started saving way more,.. Especially since I am clearing trophies and progress actually matters,..Crashed on a 1 warp 3 times consecutively (and it wasnt far,.. only 1 space rebooted PS4),.. There was also a upgrade node for a gun which made it crash every time,.. then there is a pause menu thing that likes to screw it(might have to do with checking with servers).

But what I think of it,.. I think it is absolutely fucking brilliant,.. Hope they add more mechanics but what is there is amazing,.. Especially once you build up the jet packs and basically mele-boost like a boss,.. hell even traversal is fun as all hell.

[mogwaii]

You are EXTREMELY lucky

[GrimmyReaper]

I must be very lucky on my pc
For me personally, I have had no crash, no freezes and I could put the framerate on 90

But do hope it gets fixed soon for those that have problems

[rezzah]

I've had about 3.

But it was never a big issue to complain online about, I simply reported it through the system.

[esmittystud101]

I have had a few errors when loading the game. I just start it again and it fires up every time. Only happened twice.

[MCTJim]

This makes it kinda painless for those with a gaming PC:

Steam Refunds

You can request a refund for nearly any purchase on Steam—for any reason. Maybe your PC doesn't meet the hardware requirements; maybe you bought a game by mistake; maybe you played the title for an hour and just didn't like it.

It doesn't matter. Valve will, upon request via help.steampowered.com, issue a refund for any reason, if the request is made within fourteen days of purchase, and the title has been played for less than two hours. There are more details below, but even if you fall outside of the refund rules we’ve described, you can ask for a refund anyway and we’ll take a look.

You will be issued a full refund of your purchase within a week of approval. You will receive the refund in Steam Wallet funds or through the same payment method you used to make the purchase. If, for any reason, Steam is unable to issue a refund via your initial payment method, your Steam Wallet will be credited the full amount. (Some payment methods available through Steam in your country may not support refunding a purchase back to the original payment method. Click here for a full list.)

[joeorc]

Which is quite true...

Customer reviews
FILTER: Summary Recent
Positive (24,536) Negative (19,730)
http://store.steampowered.c...

But since there were :
According to Steam Stats, No Man’s Sky peaked at 212,620 concurrent players on its first day.
And since there was current upto now
Less than 49,000 total reviews, listed = a ton of people playing this game!

[Majister-Ludi]

Yup and soooooooooooooooooo many people already returned it. Love that return policy.

[GoGoGadge7]

Then count me in as the 1% of PS4 users. Crashes every time during warp... I mean loading.

[Avalanche]

my game has crashed about 7 times.....i did not do the "Report Issue" because that doesnt do anything.

[Artemidorus]

Does not mean only one % had issues.

[TheDivine]

Game is buggier than Skyrim ps3 on console. Constant crashes, losing progress, glitching through the ground, getting stuck and having to restart, its bad. I've sent over a dozen reports with videos to Sony in 15 hours. Told them fix it or I want a refund. I've never asked for a refund until now. Its broken.

[RosweeSon]

It's been pretty good overall but yesterday on way back to my ship in jumped up to the sky and even after saving and reloading was still up there just used a beacon to call it back down crashed 3 times but on the whole pretty good I just seem to be stuck doing the same things at the moment, I've started moving along "the path" now not towards the centre of universe haven't seen any of these atlas stones or anything yet I'm not that far in but got my hyperdrive and been playing for around 10 hours hey ho I'm still enjoying it.

[assdan]

The negative are always going to be more vocal. I feel like you're 10 times more likely to right a review for the game if it doesn't open than if you start it up and it works perfectly.

[yomfweeee]

Man you guys on here are all-knowing calling him a liar. Please show us your facts to prove him a liar? What? You can't? You can point to a thousand people complaining online? 1000 out of maybe I'm guessing well over a million in sales considering it was the biggest Steam launch this year and the biggest PS4 launch.

Most people who have issues, probably aren't reporting them through official means. I personally had an issue where the game wasn't saving. I didn't report it.

[NotEvenMyFinalForm]

Here's your prove.

http://steamcommunity.com/a...

And then some more:

https://www.reddit.com/r/No...

[yomfweeee]

Sorry, but how is that proof that more than 1% of NMS players reported issues?

[nix]

from Steam site: Positive (24,572) Negative (19,792)

from Steam record: 212,620 players played this game on launch.

that is 9.31% using 212,620 number. but i'm sure lot more people bought the game later. and let's not forget PS4 players. remember NMS was the second best selling game after UC4 in many places. That's could be easily be more than 1.5 million. so adding up PS4 n PC numbers, it comes to around 1.7 million. i'm sure there are less people complaining on PS4.

so finally the number of people complaining roughly comes to 1.16%. they could be right, you know.

[yomfweeee]

@nix A negative opinion of the game is not equivalent to a user reporting a bug. So, please try again.

[NotEvenMyFinalForm]

Man this dude is delusional. Just go take a look at its Steam community page. There are hundreds of people complaining about issues with the game, myself included.

[yomfweeee]

If the game sold a million copies, 1% of that is 10,000. So, "hundreds of people complaining" is less than 1% right?

[Duke19]

Im not saying there are widespread problems (at least as bad as many make it sound), but definitely calling BS on 1%.

[alfcrippinjr]

end of the day it going to happen on any pc game which has happen batman is one of them
they are going to use a test rig and if everything would had worked fine.
that is why they recommend the specs to play the game

there people out there trying to play the game on low spec systems

[Majister-Ludi]

No I'm sorry this doesn't happen on any pc game. The games it does happen the pc is not to blame it's still on the developers for shitty optimisation.

[Tross]

Seems about accurate. Note that not everyone feels inclined to report issues when they happen. In fact, most just rant about it online or just stop playing said game. I have yet to play it myself TBH, but I'm looking forward to checking it out at a later time, probably post-price drop. Reviewers I trust like Becky Cunningham and LGR both gave it a reasonable score...well, in LGR's case he didn't really give it a score but said it's worth playing for 40+ hours to get to the good parts. Scores on their own mean nothing to me as I find the Likert Scale in general to be an arbitrary attempt to quantify a qualitative variable.

However, it does seem that people whose opinion I can trust found the game to be at least passable. As I'm Canadian, I have an $80 price tag to contend with though, which I can't afford right now. I'll definitely be getting the PS4 version when I get around to it as the PC version sounds buggy.

[Majister-Ludi]

My friend do your self a favor and wait for a severe price drop. Game should have been 30 max.

[Tross]

Well, as I rarely ever buy games at full price anymore unless they're titles I expect to be uncommon later that I also really want a physical copy for, or if I really want the collector's edition for a franchise I'm really fond of, I wasn't planning on getting NMS right away. My main reason has less to do with judging games as being unworthy of my money and more to do with having a large enough backlog that the game will be cheaper by the time I get to it. Plus it's not uncommon for people to complain that something isn't worth full price, or for games to be patched or have added content after launch. Are you talking $30CAD or USD?:P $30 seems to be the new $20 around here.

[Big_Game_Hunters]

1. Hes a confirmed habitual liar so this doesn't mean much.
2. Not everyone who has issues report them,i almost never do.

[VJGenova]

If I bought this game, and I didn't, but if i did and I saw hundreds of others posting about poor performance, I wouldn't waste my time submitting another one. Do they actually expect/want every person with issues to report them even if theyre redudant? I can't imagine that is the case.

[DarthJay]

I have probably played about an hour and a half of the game on PS4 and had it crash two times. Reported both times. I don't buy this for a second unless EVERYONE that has issues just doesn't hit the report button, which again, takes two seconds, so why wouldn't you?

[DanteVFenris666]

Man can people just not accept truth on this site. Is everything a conspiracy?

Now less than 1% reported issues means less then 1% actually really care about the issues they are facing. It also means there could be a higher that don't report.

Most software falls in line with 1% failure or more. The difference is 1% can be 10 000 players or more.

Just because everyone is whining about these issues doesn't mean everyone is experiencing these issues. All it means is that one individual has issues. Even if you see a string of 10 comments say the same thing. 10 is ridiculously miniscul to the people that bought it.

Also the issue is some people who are reporting issues in the comments don't own the game or don't own a ps4

[MrBobSugar]

*

[bean59]

People should be happy its getting fixed. Would you rather they take the batman approach and fix it a year later?

[jznrpg]

PS4 version has been good for me. They are a small team and they were going to have issues with one version unless they delayed it a lot longer. Sony helped them a lot so I guess they put priority on the console release.

[Soulrakk]

I see Murray hasn't stopped lying. He's consistent at least.

[hazelamy]

maybe he counts "issues" as actual bugs and not just a poorly optimised game running badly.
then i could see it being less than 1%.

[zerocarnage]

More like 1% didn't complain, from every forum you going into it certainly looks like 99% of the players are complaining lol joke..

Game looks good but in this day an age, games just don't release without problems.

[feraldrgn]

PS4 version here.
Played it the other day for 10 hours, 1 crash, no glitches.
Played it yesterday for 8 hours, no crash, no glitches.
This has better performance than any Bethesda open world game I've played.

I & another player think it's something to do with your ship or something in your inventory.
Maybe some of you have wonky ships where the proceedural generation has merged 2 objects, or something to do with your current planet.

They updated yesterday anyway, so we'll just have to watch from here & see if the majority of obvious bugs are gone.
Don't expect a crash free game though, Sean Murray said that this wasn't a complete fix.

What you're seeing is the vocal minority.

[Alexious]

That seems extremely unlikely