Recently the PSN suffered a rather relevant outage that lasted for several hours. In order to make it up for the problem, Sony Computer Entertainment is sending codes granting one day of PlayStation Plus subscribers.
one day? why even bother. I've had around a half dozen of these outages and each one lasted around 36 hours. I'd say a free week would be more appropriate. (although, in the grand scheme of things, this isn't a big deal no matter what happens) one day.......SMH...LOL
Hey, it's better than nothing I guess lol Seriously though, Sony and Microsoft both need to start investing more money into their networks because it's obvious that whatever they're doing now is not good enough. We are paying for these services and both networks perform like free services. It's ridiculous and inexcusable at this point.
Didn't they give a 5 day extension for the DDOS attack after christmas? That was only a day down and 5 day extension... also, wheres my gold extension at? Its gone down a couple of times and nothing. At least Sony is attempting to make up for it.
try again..psn was down for 5 days during that mess...
If you're getting that many outages, your internet sucks. Try resetting your modem, you can do this by unplugging it and plugging it back in.
I totally agree. I've only had maybe 2 actual outages, and combined they lasted less than 10 hours. 1 day isn't much but it more than covers my downtime.
no, it isn't that at all - don't you think I've checked that when it happens???. and being able to log in has nothing to do with internet "sucking".
PSN went down 8 times in June 2015 alone.
@JasonKCK No it didn't... You Xbox fanboys are so full of it. Xbox Live had more outages in 2015 than PSN did.
Neoridr I noticed is always pushing a hidden narrative or agenda (stealth trolling) regardless of what console he owns so don't bother, I've seen him doing this passive aggressive comments in psvr articles and others. Wow the hyperbole lol 10times!!!! Last year psn was out service wide for consumers maybe onceeee. Sporadically affecting select consumers and not service wide a few times. The hyperbole to push an old narrative that is false since ps4 Bern out is insane. Psn of anything has been more rock solid than the rest in 2015.
to be clear to those disagreeing - I'm just pointing out that in the last 2 months, there have been some issues and I can't log in. when this occurs, it's guaranteed to be down for one and a half days. if it was just down for a few hours, no big deal - but when it pushes 2 days that's a different story. if this trend continues, then I'm losing around 54 days a year and that is unacceptable. i'm going to contact sony if it happens again. before the last 2 months, I've hardly ever had down time so I think something isn't right with the network. now it's announced that they're giving 1 day free - If the problem isn't fixed that hardly helps at all.
to be clear to those disagreeing - I'm just pointing out that in the last 2 months, there have been some issues and I can't log in. when this occurs, it's guaranteed to be down for one and a half days. Guarenteed... lol xbox much? sony had 2 days last year that it went down. so if it keeps happening to you. ill say what sony says. check with your isp. yyou may have a defective modem that isnt able to handle consistent internet connection any more... or just trolling
I had that problem when I was with Time Warner Cable. Not since moving to UVerse. PSN itself has been pretty solid for me, although I can think of maybe 2-3 days total in the last 3 months where it was down. Most of the time it's down it's for their maintenance. I've learned to live with that when I was a WOW player who happened to have Tuesday's off.
A half dozen when? Last year psn wasnt down once for me as opposed to live that went down few days before Christmas for hours. The recent outage that happened on psn only had me locked out of psn store and messaging but I got on blk ops3 online without an issue. Outages happen on all services and is a part of life and won't be going nowhere. Oh and psn was not down a whole day that's bs lol
@kiwi I game every single day and the way you are going in you act like its been full outages and for full days, those days you mentioned I guarantee weren't full outages where everyone was affected, all services were affected or were for the days or hours your insinuating. I game literally every day for at least gmfour hours and was affected last week too but only partially. Just looked up those dates you mentioned. As I assumed that wasn't a service wide outage affecting everyone psn was working and only some UK and North American ppl were affected for a short period.
I never said they were full outages i'm just saying that some people were effected as confirmed by sony , its the same when only some people are effected when xbl has issues so please don't take what i said the wrong way as i just provided dates to your question
@kiwi lol PSN was down for an hr on these days. What a grasp at straws my friend
"I've had around a half dozen of these outages and each one lasted around 36 hours." Sure you have.
I've had issues once in the past year.
Time to replace the squirrels in charge of your internet
Sony does nothing: OMG, we should be compensated for the downtime. Sony gives you 1 day for <8 hours of downtime: Why even bother? Double-edged sword at play. Please be careful how you cut yourself.
Wish Blizzard would compensate my sub for the total of 2-3 collective days WOW is down for it's Tuesday maintenance.
dont complaint guys, enjoy your DAY
What a shame. Sony obviously is getting to comfortable with those sales thinking they can do whatever even to their own loyal customers....even though many of them defend them for it.
What exactly are they getting away with? The service was down for a day, we're refunded for a day. What did people expect? I buy something, it doesn't work, I return it for a refund or the same item. I've never been in a situation where I bought something for $50, went to return it because it didn't work and the store offered me $60 for the return. It just doesn't make any sense that they would give you MORE than what was lost. I just hope they work on their servers. It'd be great if they reverted to the old ps+ model. Online play is free and if you want bonus games, you pay the subscription (of course, the games would have to be consistently valuable, or else people wouldn't subscribe)
You've obviously never bought a Big Mac have you. If McDonalds Fs up a sandwich they'll remake that bad boy AND give you a full refund....lol All joking aside I don't really think people are upset about the one day extension, but are more upset with PSN being down so often. If Sony makes millions a month from PS Plus subs(and they do) then we should be feeling the benefits from paying that money by now.
Of how many time has it been down last year? And they gonna give one day? Are you kidding me? 24 hrs extension LOL right kids got school college student people go to work 10-12 hours already used up. Give me a break. Stop defending them.
@OtakuDJK1NG-Rory Give me a break, this extension isnt for 2015. it was for one day this month (its 2016 now)that the service went down for like 16 hours. entitled much
What are you going on about? It was down for less than a day and they give they give that day back. There are probably millions of PS Plus subscribers like myself who didn't even attempt to go online that day due to other things in life so were not effected, yet we still get an extra day. If you go on holiday for a week and can't use PS Plus I suppose you want Sony to compensate you for that aswell. This is all nonsense, when my internet goes down, or my Sky has issues or any other subscription I have has a problem do these companies offer me compensation? No and 99% of the time I am paying more a month for the privilege.
@Tkc Well said, plus there was 27 ddos attacks on american banks in 2015, dont hear any whining cry babies there, gamers are starting to sound like a bunch of girls.
@sprinterboy Banks went down,,,, i demand free money because i pay.... monthly for things... of ... mine... give me free money!
It was down for around 8 and they are giving us a full day. What do you expect? XBL was down the other day for 6 hours and they aren't giving anyone anything.
What are they doing that's bad for Gamers. (Also remember its a business that has to make money)
Not allowing PS4 gamers to have EA Access is a pretty good example of doing something that is bad for gamers.
Why even bother.
Well, because of people on sites like this moaning when it goes down "you owe us Sony".
I actually believe that if I'm paying for a service, that service should work, and if it doesn't I should receive compensation for what I paid for. So in this case, I'm glad they did it, and I hope they continue to do it, because I feel it's what's right. They haven't done it in the past, and that's not right. That being said, given that I've become used to not receiving compensation despite companies not providing me with the service that I pay for(happens with any internet related service....internet included), I never bother to ask or complain about it anymore. I can't see how people can fault Sony for compensating people. It's what they should be doing, and it should be praised so maybe, just maybe, it will become the norm as if one company receives good will for their actions, other companies take note, or people start to demand it because other companies do it. Competition is great, but you have to recognize the good things that companies do to get it to reach out among competitors. I understand the technical issues involved with keeping services such as these running 100% of the time...probably more than many on this site...so I'm not so quick to be too harsh when these outages happen...but it's still my money being spent, so I'm happy to get it back when I can.
Complain complain complain. Yes it doesn't seem like much but it's better than nothing. You aren't entitled to get what you want so be thankful they are extending an olive branch.
LMFAO! A day!
It was only down hours this is good enough
Yay instead of my Ps Plus running out April 23rd it ends April 24th awesome
Iam still laughing at this email
One day, is this a joke, Sony? MS offered their subscribers 1 full month for an outage, so at least make it a week for PS PLUS members. Sony is being really stingy and cheap here. http://www.geekwire.com/201... Xbox Live apologizes for outage, offers free month of service
Sony also gave users 2 free games when PSN went down a few years ago. Weird how you forgot to mention that... Are your old fanboy habits starting to show through?
What, Sony gave out 2 free PSN games when PSN was free? Now after charging $50 per subscription, they can't even offer more than a single day? How is this not being stingy and cheap? You just made my point. Thank you
Ps+ (when bought for $49.99) is just $4.17 a month... That's 13 cents a day for December. Why do you feel they need to make up for more than that? They gave you your 13 cents back, if there's anything else you feel entitled to, that's on you.
Sony gave those free games because confidential information was hacked and the service was down for close to a month. They also gave a year of credit monitoring as well. All at the advice of their lawyers, as you had to agree to new terms that stated you couldn't sue Sony.... A bit different
http://www.geek.com/games/s... http://www.cnet.com/news/so... Far from the goodness of their hearts
Yeah because they were hacked and more to the point up to 77 million users (at the time) personal data at the time was compromised so yeah free games were probably least they could Do, it went down for barely half a day and you want free games?, here you go it went offline for less than 24 hours have a dual shock 4 or some AAA games.
lol @ comparing a Christmas outage for a whole weekend to about 8 hrs. You got about 3x more free time then the time you lost.
I'm in UK and just got my email. :-)
When did we all become so entitled? I expect something if it's Network wide outage, that effects everyone. PSN goes out for a couple of hours, and you give a day free, Cool. I've seen people asking for a full $60 game, kidding me? My cable goes out for 1/2 a day, my cable company doesn't give nothing. My internet goes out for a few hours, I can't do research for school, my cable company doesn't give me anything. My phone loses signal when I'm in a certain area or just goes out from time to time, AT&T doesn't give me anything. The outage was for a few hours, they gave you a day free... i think you guys are asking for way to much. The reason they can't give out a free week or month when ever the network goes down or is out is because it'll never be enough. You guys get a month now, you'll be asking for a whole year free in the future. Okay, it was done for 2 hours you gave us a Week. Next time it does down for 4 hours you'll want a month. Then it goes down for a day, you'll want 6 months.
I think Sony should be praised for it just so they'll keep doing it. I mean, maybe not a whole day when it goes down for a couple hours...and probably only if it's a known issue by Sony and they're at fault. Praise them for being considerate of the customer, and they'll likely continue so they can keep up the good will. It's a pretty minimal thing to offer a free day for them, but it does instill good will. Keep asking for the world due to a short outage, and they'll just ignore it like most companies do, because they aren't going to give away the bank because of IT issues which are so common it's surprising these networks work at all.
Well I was playing the Witcher III, I don't even notice that outage lol.
N4G the place unappreciative people go to complain about free stuff.
It's not just N4G, it's generally just the Internet. I admit, it seems weird getting a one day code, but it's better than nothing.
Nothing is more common than not much. Have no reason to complain. Never expected anything, but happy to get compensated for what I pay for...even though it didn't actually affect me.
That's how you treat your costumers.
Well it was down for 6-12 hours so a whole day isn't too bad but let's face it 10% off discount code for the store would have been Much better we all lose a day here and there either due to life work and what not, or your ISP going down... Virgin media Grrr. Haha.
I'm not sure how much folks were expecting to get for an outtage that was what...not even 12 hours? PSN+ is like $4 a month, so do the math. Many of us were at work, so it didn't even have an effect. Did Microsoft hand out any compensations the other day when Live went down? Remember, when Snoop Dog was irritated?
I'll take it even though I wasn't affected by the outage.
LOL. You have to enter a code just to get one day??? They couldn't just give a day without entering a code? And is XBL down for anyone else? It won't connect for me.
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