"A common complaint about Xbox Live is that Microsoft is charging for something that you get for free on any other platform (PC, PS3, Wii). For many people free is their favorite four-letter word, and it is just a price you cannot beat. The inability to charge for online services of any sort (read: not just gaming) is a major problem though. This isn't just about games, here's why.
1. Money Isn't The Root Of All Evil, It Pays My Mortgage
2. You Don't Get What You Don't Pay For
The article isn't just about Xbox Live or online gaming though. It applies more broadly to Internet services in general and why people don't want to pay.