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Steam Refunds

Jim Sterling:

Steam has finally delivered some basic customer service in the form of a refund policy. This is a good thing. A damn good thing. A long overdue, much needed, very good thing.

Naturally, this means there’s a debate about it with some people saying it’s a bad thing. A number of developers and even games press pundits have criticized the move.

They’re basically wrong, but let’s look at the benefits and concerns anyway, because when Steam’s involved, it always pays to at least think of how it could go tits up.

I swear that other Unity episode is still happening!

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