While the rest of the word tweeting about Xbox Live in relation to the recent connection issues, claimed to be a DDoS attack by Lizard Squad, Xbox Support was fielding questions about the “many benefits” of Xbox Live Gold.
That's pathetic. Their support seems to consist of some dude with tweetdeck.
No the Xbox support is the best support ever with 24/7 help for ANY issue. I cannot see why people try and make out like the support is BAD when its been proven to be amazing and has received many awards.
It's bad. 24/7 more like playtime. My cousin had a problem and didn't even get to him and it's been a month already.
Friends are down for me, and @XboxSupport has good support, this issue might of caught them off guard though if it is a DDOS
received many awards ha ha ha ha ! you are funny since when the supports gets awards for what they are doing
You get awards now for having good support. Never heard of such.
It was down for 1 and a half hour for me I gave customer service a little grief and the guy said its down and they are working on it, but before we were done I turned on my PS3 so he could hear it start up and told him I'm going to the competition lol in hopes of a gift card or suppen lol
Awards? What awards? Specifically, what awards? Being the best of the worst? http://www.customerservices... http://www.customerservices... I'm not trying to pick on you, but dude, come on. If you're going to troll, be more imaginative. Give some evidence for overly positive reception before writing such ridiculous things. Did a sweep for customer reviews and that's what came back. They do appear to be very active on Twitter with regard to customer questions. That's always good. But the overall service where you need to disclose account information? Nah. I would know. I've gotten red-ringed.
@Darxyde Your link isn't a survey saying the best of the worst. The survey says they are the best when compared to other companies that had contributedenough customer reviews to be included in the evaluation. Seriously man read your own sources
@k3rn3ll I did read the sources. Look at the first link again: "The best customer service for Video Games in 2010 was: Xbox The customer service provided by Xbox in 2010 rated as Disappointing. There were 95 companies out of 336 in 2010 with a higher rating. The fact that Xbox was able to get the highest score while still being labeled as "Disappointing" demonstrates how bad most people consider the customer service within Video Games." Customer service was rated well among other companies in the industry by consumers BUT! is still considered disappointing. I know it isn't an official award--I couldn't even find an award verifying they were the best OR the worst. I stand by what I said, "best of the worst".
Because this is News For Sony Gamers. Polluted with Trolls!
I think the support is top notch never had an issue with whatever problem i have had even when i bought about 50 pound worth of fifa points by mistake. They refunded me no questions asked. And more to the topic i was on xbox live all last night up until around 11pm and it is now 8am in the UK so if it did go down it wasnt down for long. http://support.xbox.com/en-...
Is anyone else beginning to wonder if XboxOneX is actually Aaron Greenberg?
@xboxsupport is in the guiness book of world records for being the "most responsive brand on twitter". http://www.guinnessworldrec... I'm guessing that is what "awards" he is talking about.
What is more ridiculous is that someone would write an article about this' Both Xbox Status and PSN status never get updated immediately. Takes time to investigate a DDOS attack, especially at night.
This. But it's also not a server status account. Just individual reps answering questions. I've never seen the support accounts post internet tweets on upupdated server status. Awful article by someone trying tO make it to the top on aggregate sites without doing their research first
in my experience if xbox live is down you go to the service status page and it will let you know almost straight away if there is an issue and what with. xbox support is very quick at letting you know there is an issue
they have no proof it was a hack. lizardpatrol never outright and said it was hacking/hacked xbox live. slippery slopes and shoddy journalism... if you can even call blogs journalism .. whats happening on n4g we let everything through?
actually, this is the only story on n4g that doesn't say Lizard Patrol hacked it. The main story is "Lizard Patrol Takes Down Xbox Live."
Well you say "alleged hacking" although its a a ddos attack. DDOSing is something completely different from hacking.
I'm on right now...Xbox one watching game of thrones on HBO go Also doesn't everyone have the ability to post on Twitter even ppl who don't use Xbox live ALS check out the update to the article...wow just wow
I just read FBI has the squad leader of the Lizard boys. http://www.hardcoregamer.co...
Been removed. Bogus twitter account.
lol trolls at their finest. during downtime make fake xbox support accounts. the internet =D
its weird how this is posted before that... and its from the same website. n4g contributor logic. Edit: was a fake twitter.
Hummm I see that was edited now....So the boys are still on the loose? They can't trace their twitter account?
I've been playing TF for some time now no issue.
So i guess no console is without its own network struggles.
im online and playing but friends list is messed up.....
Same my friends list is messed up....but doesn't stop me from using Xbox live
Yeah, I think these lizard turds have either lied about or exaggerated their 'success' and people for some reason believed them... Either way my friends list is down, but everything else works fine.
Congrats to those posting they're not affected, I'm glad your individual fortune implies the thousands who are affected are lying.
Where did you get that thousands are affected
I was in the middle of watching netflix and it logged me out. I was able to log back in but 10 mins later it went down for good and it's been that way for 2 hours now. I'm getting error 80151909. Not sure why so many crazy ppl are acting like it's not happening...
Simple - luck or being a fanboy damage controlling.
Mighty Azure is showing its weakness week by week and the chunks in its armor. At this point only the biggest fanboy will say live hasn't been down as much as Psn lol You reap what you sew, however i hope it goes back up soon for the non trolls whoj ust love gaming. These ddos attacks are annoying. By the way my girl called me told me she couldn't get on live, this is indeed a fact. We are in NYC.
Xbox servers were not hacked. They are working on the bugs between xbox 360 and xbox one.
If anyone is curious i have the phone number of one of the alleged attackers. Hes one of the 7 people lizardsquad is following
"Alleged". I don't believe the fanboys or flame bait articles created by fanboys. My Xbox Live has no issues whatsoever.
But but but but but the powazzz ofzz the cloudzzzzz. .
This is one of the dumbest articles I've seen. The xbox support twitters are individual customer service account that are there to answer questions and help with issues. It's not a server status acvount. None of those quotes said anything about the service having issues because no one asked. The twitter account are used as a different option to calling the hotljne, email, and chat. Who ever wrote this needs help with their writing. For that matter they need help in comprehension.
Its up for me just cant see the monthly leader board poor hack indeed.
Everyone are that's saying live is down probably don't even own a Xbox one. I was on xbox live since about 5 p.m and had know idea this was going on until I came here. so it's obviously isn't everywhere.
Just goes to show neither PSN nor Xbox Live is secure enough to deal with these type of incidents! Funny how when it occurs on PSN every fanboy and their dog claims PSN is crap...yet plays down anything Xbox Live related. I guess a ton of excuses will arise from that group now huh? Interesting ;/
DDOS=/=Hacking Get it through your thick skulls! Lol
LOL at the tweet of #offline. It never went offline. These doughheads are not hackers..Hackers compromise systems and break in..DDOS is not a break in..geez Im online right now on my xbox one typing this...sensationalism at its best here. And their source they used is almost 20hr old...All services are ONLINE...stop with the trolling articles. this article was written yesterday: By James Kozanitis on December 1, 2014 this should be labeled as duplicate story and removed.
So the questions asked had nothing to do with the status of Live. I am not even sure what this article was trying to prove. Every Xbox owner knows if you want to see the status of Xbox Live you go straight to the status update page where it will tell you what's going on with Live, what apps are down or even what games are not working if Live is up but the game isn't. I think the media IS biased against MS (/S)
I haven't had any issue's at all been playing almost all day.I'm guessing the sony fanboys will make of this than it is.Since psn goes down a few times a week
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