It seems these days that a big game just can't launch without some kind of technical issue. The accepted response to this by both consumers and the press seems to be "well, that sucks, but it'll probably get fixed soon". That's not good enough anymore.
I get that making games is hard. That publishers force deadlines on teams, that accounting for millions of players is rough work, that a myriad of technical complexities mean completely eradicating bugs is an impossible task.