It appears that the PlayStation 4's Masamune update has lead to some consoles appeared to be bricked after using the new Rest Mode. Here's some tips on how to avoid and fix the issue
That headline needs to change. From the article: "Worry not though, because it didn’t."
Not really because that's exactly what it looks like when it happens. It's quite clearly explained in the title. It may look & act like it has died a death but it hasn't. It's pretty clear really & I would imagine very helpful to people. Don't worry it's not going to hurt your poor Sony's image!
Maybe it does now, but it didn't when I posted that. "Don't worry it's not going to hurt your poor Sony's image!" How old are you?
Is anyone else on here having the blinking orange light problem when putting the ps4 in rest mode? My ps4 won't wake up from rest mode since the update. I now have to hold the power button in to reset it while in the rest mode. http://community.eu.playsta... http://www.reddit.com/r/PS4...
@gatormatt80 Nope. Maybe you should shut it down completely and then see if this happens again.
I tried to warn people yesterday about this exact issue but nook I was only met with disagrees... Last time I try to help the morons on my this site smfh
All that happened to me was I couldn't sign into the network for an hr. Thank god this didn't happen to me.
"remove all sharp objects and valuables from the nearby area to minimize damage caused," Is this satire? Do people really need this kind of prep for hitting the power button?
For hitting the power button? No. But how many people would know to press and hold it for 10 seconds and then choose rebuild database? Come on. Don't be that guy.
pretty much everyone should know by now how to reset something by holding a power button.
Wait until you sever all the fingers on your right hand .... Just wait, try typing on an iphone with only your nubs, it ain't easy, if only I had been more careful.
I was actually concerned after this happened. It wouldn't power back on for a good minute, no matter what I hit. Then, it restarted itself twice. Then, it finally stayed on. Very confusing. I freaking love the update though! The themes from the Japanese store are excellent.
I wish it had fixed the FOUR MINUTES DELAY for a message to appear, but I guess it's too much to ask for a properly working machine.
took my ps4 an hour to delete one message... yay for greatness still waiting.
It should be faster than that on your imaginary ps4.
Upgrade your internet? I have internet speeds that range and I have yet to see any lag while loading up friends or messages.
Its defenitly not internet problems. I got great connection. This doesn't happen to everyone though. Makes me wonder if its something with the hardware side that causes it to take a long time to load. I can download from ps4 really fast but take 50 secs to load a message.
it has nothing to do with internet. ps3s messages and friends is faster than the ps4s. ps4 needs to fix this sh
Dude it's not just about internet connections here. I have the ultimate package for Internet with unlimited bandwith and I'm running Lan connection. To say you have no problems and to tell everyone else to upgrade makes no sense. I still have the same problems. It takes awhile sometimes. Here's a tip I figured out for those that are struggling to remove the messages. 1-Restart PS4 fresh 2-Goto messages 3-Click on message to delete 4-Wait two seconds (If it deletes your good) if not step five. 5-Leave the message and go back into the same message. 6- Press delete again. It should say you cannot delete. It should then disappear. Continue these steps. Times may vary on deleting but I managed to get 15 messages deleted in 5 minutes. *Remember to restart PS4 and go directly to messages. Don't do anything else but that*
"Continue these steps. Times may vary on deleting but I managed to get 15 messages deleted in 5 minutes." Saying this as an accomplishment shows the extreme level of absurdity and low quality on the PS4 build hardware and software wise. Simply disgusting. Lots of other problems enforce this notion. LOTS.
@ger2396 i own a ps4 dumbass. don't like the truth?
ya when did this start happening? I never had an issue before, but now it says i got a message like 3 minutes before it shows.
Months ago. Googling about it, there are several posts about it from long ago, it just became worse and widespread now. Laziness is the key word.
When I went to install the update this morning, the screen went black, and the light on the PS4 was white and looking like it was doing something. It was going on forever though, and the controller couldn't turn the system on, holding the power button wasn't working - though I may have not held it for the full 10 seconds. So, I did the stupid dangerous thing and unplugged it. Luckily, it rebuilt the database and the install finished and everything seems fine. I usually stay in standby mode when not using it, but I turned it off after that. I guess I should try standby mode later and make sure it works properly.
Same for new this morning
I'm not sure that you unplugging it caused it to rebuild your database, I didn't unplug mine, and mine did it too! I didn't go near it. It only took 3 second before rebuilding database said 69% complete. Then it slowed down in took another 20-30 seconds to finish.
Isn psn down again? Wtf!!?? I need to play Ultimate team!!!
I can't sign in also.
its down. yay for the update
good thing we are not required to be online to play ANY GAME!
Yeah, because with how many times PSN goes down you would never get to play anything. Better luck next time trolling though (drm jab for those wondering).
Thanks for proving my point reaper29r! ROFL
think i'll wait a few hours before updating.
Dont have the brick problem but i cant log in ,PsN is Down...again. i was loged in like half an hour ago but then i started having problem entering a group so i reseted the console to stand by mode ,when i came back couldn´t log in anymore... =(
A man hasn't been able to get in to Playstation store to download youtuBe or themes today. A man thinks it's just traffic because His friend list comes up and shows who's online and his connection test says it can sign in to the account
I forgot to reply to you directly but check my message below to get the YouTube app
No problems with my PS4 connection! still online. ;-)
And again I got called a liar & a troll earlier after this happend to me & trying to warn people not to use the rest function just in case it corrupted their HDD. Tried to offer some help so that people didn't unintentionally corrupt their HDD & be forced to buy another & got a load of N4G abuse sent to me by the Sony Elitests that thought this would some how show Sony in a slightly negative light. well done guys, I imagine as usual you will hide away until this story clears before coming back out of the wood work.. Confirming above though, PSN is also down for me as well.
you wouldn't have to buy another HDD if it got corrupted, but you might have to repair and format it on your PC.
Actually that's funny cause I was just thinking thank god for the Internet, and people who warn of these things. Because of people like u, that are helpful enough to share their experiences online, I have saved myself a lot of heartache over the years. Thank u very much
To download the YouTube app use a UK account and go to psn store and download it that way and it will be available for every user on that ps4.
Kinda would like to download Freedom Wars before I have to go to work. I wish they would get off their asses and update the store. It still seems ridiculous that they don't update at midnight. Why wait until a random point in the middle of the day? Just set it up on Monday and have it go live at midnight. Is that so hard?
They dont go via american times I am pretty sure they do it via japan times, for me in Australia its usually when people arent online, I know that sucks for the US areas but now you know how we all feel when things reset, take wow for example the down time in Australia is usually the time when everyone wants to get on but in the US its like 3am or something.
Where do you get the custom themes? Not the colour ones.
Japan and Hong Kong accounts...create one and then in theme defenition there´s an option for you to choose custom themes.i´ve got a nice white and very Zen one.
I got mine by using the phone app and downloading them from there to my PS4, I am in Australia thought so it might not be the same for everyone.
@1nsomniac, mate I'm not trying to nasty or anything but maybe ppl are calling you out as a troll is down to the fact that a lot of your posts lately come across as someone who is asking for it. Sorry but that is the truth. I have read many posts by yourself on nearly every PS article moaning about your console and how unhappy you apparently are with, before going off about selling off your system and buying an xb1 console instead. Truth is, your asking for that kind of feed on this site. If u are unhappy with what you currently have then follow through on what your saying and stop posting comments which you know will lead to negative replys from others. I'm just saying what needs to be said, not after a flame war here, honest.
I hard booted it Lol , never mind.
So do we know what rest mode does exactly i'm a bit confused could someone elaborate on this new feature please
It's just the new name for Standby mode.
thank you for letting me know
what changed....it really looks the same?
I wish it would allow me to delete old messages or give an option to delete all messages like the PS3 has.
I just deleted my old notifications and messages a few minutes ago and had no problems with it so I assume its on your end, there is an option to delete them right ? you just press the options button on the message you want to delete and click delete easy peesy
Yes, I was eventually able to do it, but It's a widespread problem with a long delay before it actually deletes. No biggie I guess!
And as usual, mines works perfectly. Lucky me, then.
I've heard about "Rest Mode" bricking consoles. I've already successfully installed the update (still getting the "an error has occurred during communication with the servers" error when I try to sign in to the YouTube app though). Am I in the clear to use that function now? Or should I just stay away from it completely until some patch or something is issued?
It doesnt brick them its a bug you just have to restart the ps4 if it does happen.
Like Magoo said it doesn't brick your console. I'm having the same problem with mine. I now just completely shut off the console to avoid it until it's patched.
the weirdest thing is , i must have sent my ps4 into rest mode a couple of times yesterday (maybe 4 times) with no problem waking it up. But all of sudden this morning the problem arise , had to unplug the darn thing. /shrug
I installed the update and it rebooted normally. I used the system for a while and then put it in rest mode. Saw this article and tried waking mine up and sure enough. Didn't work. Holding the power button did nothing. Single beep only and never reset. Ended up pulling the plug for a bit. After plugging it back in, it did a quick scan of the HDD and then booted normally except I got a splash screen explaining the new voice command features. Skipped that and everything else seemed normal. Tried rest mode again and I was able to restart it properly with no more issues. Tried rest mode again after running another app first without closing the app. (Youtube and then dropped back to the XMB and then went to rest mode). Again, no issues rebooting from rest mode. It seems to be just that first time, like it was stuck finishing up the last details of the 2.00 install or something. <shrug> I dunno... Seems to be all good now.
The thing telling you about the voice commands and stuff happens after the update so I guess it all went through as normal, prob was just a kink , mine was fine I dont know anyone else that had a problem but it seems just hard resetting fixes it every time.
All three of you got "Helpful" bubbles: Vipre77 MRMAgoo123 Tigertron
I freaked out when it happened to me, but I just held the power button down until it turned off. I won't be using rest mode until Sony fixes this problem. Surely they must have picked up on it during testing if it's happening to so many of us?
This brings back memories of when that update to fix the wrong time on the clock for the PS3 bricked my console. Mine was out of warranty so I had to get a new one. Glad my ps4 is still covered. But I really hope this isn't the case.
A couple of hours after the update i turned off the PS4 and jumped on my PC for an hour or so, after which i heard the PS4 eject the game disc by itself, and for a whole after that it sounded like it was trying to eject a disc that wasnt there anymore over and over. It wouldnt accept a disc either even though it was empty. Turning off the console and back on again did not fix it. Looked it up online and the suggestion was to turn off, remove power cable for 1 min and then power back on, it seems to be working ok now.
Haven't had this problem
mine yesterday after the update i had my trittons hooked up,and tried to give a voice command,then in one sec the ps4 froze and went completely off. then i had to hold the power button for a sec,then turned on,and a message appear telling me i didnt close the ps4 properly
i have to say this is a step in the right direction i updated ny ps 4 last night after getting in from school at 10 30 pm :( no life but it runs really well i need to be able to make my own custom theme though