Sony Corp.'s Playstation 3 failed out of the box when a brand new retail unit was delivered to Punch Jump.
The PS3 was released to U.S. retail on Nov. 17.
The 20GB PS3, purchased at an online retailer, did not accept discs due to a malfunction in the self-loading disc drive.
A PS3 game disc and a DVD disc were unable to physically move into the drive, though the machine attempts to pull the disc in for several seconds.
The eject button and several reboot attempts failed to solve the disc drive malfunction.