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Microsoft's Yusuf Mehdi defends changing policies on Xbox One

It may go down in marketing history as one of the most unambiguous backlashes against a newly revealed consumer electronics product.

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NextLevel1245d ago

"In a way it's tough, but in another way it's not tough at all," he told Fairfax Media at the recent E3 video games expo in Los Angeles. "I mean, being accused of listening to your customers and adjusting to their feedback? In my mind, that's a good problem to have."

Funny, here is him defending the policies.

Microsoft defends the Xbox One’s licensing, used game policies
http://arstechnica.com/gami...

ErcsYou1245d ago (Edited 1245d ago )

What else did you expect from a puppet? lol. Blame the puppeteer.. I'm surprised they haven't convinced him he's a real boy yet. lol

Edit: Disagree all you want. I guarantee Mr.Mehdi isn't allowed to share his own opinions with the public. He does what he is told for a pay check. If you believe other wise you probably don't have a job

NextLevel1245d ago

I know. Getting outmatched so heavily you have to change everything and remove what you been claiming is the "future of gaming" is apparently "a good problem to have".

randomass1711245d ago

You guys know it's his job to sell this system, right? Microsoft made a decision, retracted it, and now they have to make the best of it. You can't blame them for not wanting to trash their own product. I understand you guys don't agree with it, and that's okay in my book, but show a little empathy.

bouzebbal1244d ago

Mehdi is a disgrace to gaming and to xbox brand. because of guys like him that i stay away from his brand cause those guys aren't trustworthy.

thehitman1244d ago

@Random

Its hard to show empathy for a company that hasnt done the right thing since they entered the industry. Xbox Original didnt do so well, cost MS billions.. 360 they rushed out the gate to beat their competitors to the market to gain market share they still ended up losing billions of dollars with RROD. Then they lose track of the core audience they had by pushing Kinect down their throats and MS is probably loosing even more money by not only having to drop the price point of their system but the costs for R&D and marketing of a device nobody wants is going to waste.

MS still has no in-house studios to develop games for them. They lost or I should say Sony took back the market share from the previous generation in a matter of a year. MS needs to work on getting the system to sell itself before putting their PR out there to shine turd. Its just embarrassing at this point.

Why o why1244d ago (Edited 1244d ago )

His hands were tied. Its naive of us to believe he wouldn't be towing the line. All vps and spokespeople do. It's part of their job. Even the 'ex' trash talking greenberg. My problem with him was the smug gloating that hyped the 360 fans to follow suit..... npd this, exclusives that, NA this etc. When the script flipped dude was as quiet as a church mouse.

The change of policies should ultimately be praised not continually chastised. We've already had that fun. Some orgs couldn't handle such change and yes there has been damage done but what would we really want..... ms to stay wrong n strong like the stupid fanboys, who defended every dumb ass policy, believed they should of or fix up and make their product more acceptable by cutting the anti consumer madness. Ms learned the hard way but at least they learned. Their motivation for changing is irrelevant as we know all companies exsit to make money. Sony and ms used different methods and sony won that battle from where I'm sitting.

UltraNova1243d ago

Guys show some mercy to our fellow gamers on MS's side...its brutal here...Mercy people!

+ Show (3) more repliesLast reply 1243d ago
StealthPandemic1244d ago

I think you may have mental disability.

Do you honestly think a EMPLOYEE is go trash their own product?

Darkstares1244d ago

One of the XB1 biggest critics is usually the quickest to respond to XB1 articles. Now that's a match made in heaven.

Does anyone else find it disturbing that those who seem to dislike the system the most are often the same people who talk about it the most? He (or she) also joined just 6 days ago and has already reached the status of 6 conversation bubbles. So obviously there is some reward to behaving this way. My props go out to you.

Anyways what else do you expect from a employee to say? It is their job to put a positive spin on everything. MS can say they are listening but the fact is they should have listened earlier and then they wouldn't be in the predicament they are. The good thing is they are able to correct these mistakes, meanwhile Nintendo seems to carry on like everything is good with the Wii U.

GodGinrai1244d ago

"Does anyone else find it disturbing that those who seem to dislike the system the most are often the same people who talk about it the most? He (or she) also joined just 6 days ago and has already reached the status of 6 conversation bubbles. So obviously there is some reward to behaving this way. My props go out to you."

Oh... I have noticed....

creatchee1244d ago

@Darkstares

"Does anyone else find it disturbing that those who seem to dislike the system the most are often the same people who talk about it the most?"

I've never understood this. Most normal people buy a product and then simply enjoy that product. However, there are some who simply have this ridiculous need to berate anything that is in competition with their purchase and the people who support that other product. It's sad.

It reminds me of the old expression - if you're going to hate something with all of your heart, you might as well love it, because it's always going to be on your mind.

pyramidshead1244d ago (Edited 1244d ago )

He's probably squirming around much more at the office after the original Xbone conception. More than likely trying to say the right thing to keep his job. For the fanboys though this is one mouth piece you should hope gets muzzled soon, the rest have left.

NextLevel1244d ago

So it's wrong to bring up what some said before? I wasn't aware of this.

So Medhi can say whatever he want to save his job, but I can't say what he said before on a gaming forum? Strange.

pyramidshead1244d ago

What part of my comment suggested anything about you not being able to make a comment on a website? o.O

NextLevel1244d ago

My mistake, it was meant for the comment above @Darkstares. Sorry about that.

Imalwaysright1244d ago

@ thehitman I agree with pretty much everything you said but we can't just look at the negative things MS has done. The competition between MS and Sony is essential to move the industry forward and MS has done some things right.

- They were the 1st to have an unified online service on consoles.
- First to put a HDD on consoles
- Achievements led to trophies
- Their controller prompted Sony to improve the dualshock which was essentially the same for 20 years.
-Uncharted was a response to 360 shooters.

yeahright21244d ago

Here's the thing though, would they have "listened and adjusted" if people were still buying the X1 and complaining at the same time?
This is my one remaining gripe with Microsoft on this issue. It's not that they changed course because of bad pre order numbers, I understand it's a business. No, it's that they claim they changed course because of listening to the consumers when it was so obvious that they listened to the dollars and cents.
If the reason was really customer feedback, the policies would have been changed after the reveal, not after E3.

harrisk9541244d ago

"The Xbox One is in second place behind Sony's PlayStation 4, with five million units sold worldwide compared to the PS4's seven million."

CORRECTION: The Xbox One is in second place behind Sony's PlayStation 4, with five million units SHIPPED TO RETAILERS worldwide compared to the PS4's seven million SOLD THROUGH TO CONSUMERS.

Darkstares1244d ago

NextLevel,
"So it's wrong to bring up what some said before? I wasn't aware of this.

So Medhi can say whatever he want to save his job, but I can't say what he said before on a gaming forum? Strange."

The question wasn't if, it was why. Medhi gets paid by Microsoft. It isn't out of the ordinary to speak double talk and to be as positive as possible about the product you are trying to sell. Are you telling us Sony is paying you to keep monitoring the activities of the XB1 or do you just enjoy spending most of your time here talking about a product you seem to have no interest of ever supporting?

I'm not sure what your payoff is other than to try and agitate the XBox fanbase. The product is out there and they have made many changes since it was first announced. So you either support what they are doing or you don't. If you don't then the question pops back up, why? Why bother creating a new account for the sole purpose of mainly talking about a system that apparently has little interest to you? Sorry, I just don't see the payoff your getting. Your simply wasting your own free time that is probably best spent elsewhere.

+ Show (5) more repliesLast reply 1243d ago
Eonjay1245d ago

Why bother defending it. It was wildly unpopular. Just let people forget about it and move on. Or, only bring it up when you are ready to reintroduce family sharing.

XiSasukeUchiha1244d ago

Yusuf please stop talking, and let Phil do the talk pretty please.

XiNarutoUzumaki1244d ago

Yusuf is a douchebag.

Don Matrick 2.0

MasterCornholio1244d ago

Let Phil talk he's a great guy while Yusuf is a miniature version of Don Mattrick.

sungin1244d ago

pathetic hardware from rich company like Microsoft.

mydyingparadiselost1244d ago

Yusuf Mehdi would defend drunk drivers if he thought it would lead to more sales.

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