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Submitted by Codyfye 78d ago | opinion piece

Changes to Xbox One & Xbox Live Services: Customer Satisfaction or Financial Loss?

Cody Fye of Gaming Tech United writes:

"So a couple of days ago Xbox announced a few changes they are making to the Xbox One & Xbox live services. To me, this not only shows they should’ve listened to the consumers sooner, but that because of their inability to listen, they could be taking a hit financially based on poor decision making." (Industry, Kinect, Tech, Xbox, Xbox 360, Xbox LIVE, Xbox One)

Sitdown  +   78d ago
"Certain customers mainly use their consoles for entertainment app usage, which means certain customers not only pay $7.99/mo on Netflix and/or Hulu plus, but also an additional $15/mo just to use it on their console."

Credibility shot... Who is paying an extra $15 a month for live AKA $180 a year? Perhaps I'm reading it wrong.
#1 (Edited 78d ago ) | Agree(4) | Disagree(8) | Report | Reply
Sitdown  +   78d ago
Okay, definitely wasn't reading it wrong as now the article had been updated from $15 to $9. Still wrong, who is paying $108 a year for live just to use Netflix... You can find 12 months for $35.
#1.1 (Edited 78d ago ) | Agree(4) | Disagree(6) | Report | Reply
USA007  +   78d ago
It's $25 for a 3 month gold card, if you pay for xbl month by month it can be expensive, but for some it seems easier to pay little by little instead of all upfront
sashimi  +   77d ago
I just found out a friend pays MSRP for 12 month of xblg....so yeah >.>
n4rc  +   77d ago
I'd like to know who's paying $500 for a brand new Xbox to just watch Netflix or use ie.. Lol

Its a ridiculous argument if you ask me
aragon  +   77d ago
N4rc it is a ridiculous argument that I find from Sony super time force that people would buy a xbox one or ps4 just for netflix. It's really stupid to say u buy xbox one one or a ps4 just to watch netflix?? Really retarded when all fanboys spew is it's all about the games, I can watch netflix on at least 5 devices in my home, my phone, my tv, my iPad , my iPod, my 360 my ps3, to the comment down below talking about older friends spending 120 bucks , u have special friends, I work at a gypsum mine in bc, in my 40s, have a coworker that plays cod in his 50s and neither of us have ever paid 120 bucks for live .. How retarded do u have to be? It sounds like u r full of crap, I don't know nobody that bought gold just to watch netflix, when there's all kinds of streaming boxes! Fanboys stop with the bs please I have had gold since xbox OG lol, sometimes it amazes me especially from the Sony fa base the comments I see
ramiuk1  +   77d ago
the amount of people who use there mums credit card storeed on there console that has no understanding and appreciation for money ,plus the parent who is clueless.
thats the people who are paying that.
Menkyo  +   77d ago
I had several friend who paid for live and used the apps more then multiplayer and they paid monthly with a credit card which cost them 120$ a year it wasnt until I told them it was cheaper to by a whole year up front they started doing so. Also I keep seeing people post this crap about buying gold cards for 35,45 and 50$ I tried many times and never found any card cheaper then 60$ a year.
#2 (Edited 77d ago ) | Agree(1) | Disagree(3) | Report | Reply
B1uBurneR  +   77d ago
I take it you must be the brightest out of all your friends. You should end your friendships if they couldn't figured that out on their own. Their future looks dim.
Menkyo  +   77d ago
They're older gamers (late 40s early 50s)
Menkyo - A 20 second search on ebay yielded a 12-month Live membership for $43.50, and the code gets emailed to you within an hour. How hard did you search, really?
Menkyo  +   77d ago
I dont use ebay. It really doesnt make a diffrence really as I will not be going back to live any time soon if at all.
#2.2.1 (Edited 77d ago ) | Agree(2) | Disagree(4) | Report
vallencer  +   77d ago
Pay attention to it when the holidays roll around. Every year I pay 40 for 12 months because it always goes on sale somewhere :).
AnEwGuY  +   77d ago
LOL, Menkyo...that just makes them sound even dumber. Maybe they only have 4th grade educations?
B1uBurneR  +   77d ago
I bought a smart tv as work around and now I save close to $15 on electric now that I don't have the extra appliance running and I won't need another TV till next gen
miyamoto  +   77d ago
Oh, how things have changed since the reveal of the xbone!
Now M$ is stripping and barking the Xbone without mercy in pursuit of profitability!
They really don't understand what they are doing... what a waste.
I wonder what would be left of the Xbone by the time it reaches One year old...
Bare Bones or Cross Bones?
#4 (Edited 77d ago ) | Agree(3) | Disagree(5) | Report | Reply
thebudgetgamer  +   77d ago
Sometimes one is important to get the other.

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