"This hardly seems to be an isolated incident as several users have reported similar issues in the past. While the game's data files are deleted, it seems the save files are relatively safe. "
feel bad for whoever has that problem i mean you can just download them again
Yeah I can, but still frustrating when my connection isn't bad but isn't exactly the fastest, luckily the largest games I have are disc based but since this has happened I won't be downloading large games via psn anytime soon.
All my games are PSN downloads and I fortunately haven't experienced this yet.
I've heard my friends have this before. But they found out what it was, if you go to close application by highlighting it on the main menu it's very easy to accidental click 'delete application', it's right next to 'close application'. It doesn't ask you to confirm the deletion like most software. It just disappears as if you closed the app. Best bet is to get into the habit of closing apps by holding the ps button rather than through the main menu.
Well most of my games on ps4 are digital and nothing more and I dont have problems with my save games or my original games.
Anyone in tech support well tell us that many problems are user error. Whether it's not paying attention or not understanding how the software works, many are user error.
It happen to me two times both cod and killzone got deleted. And the campaign for both. It didnt allowed me to recover it from the cloud. I had to start again. Fix it soon plz.
@ovnipc No big loss with Ghosts ;). Tbh id trade that sob towards something else.
Why does this comment get disagrees?
Because it is putting the ps4 into a negative light on psn4g.com
@Shnooze N4G is a Sony Pony stable. Everything Sony does is automatically right and Microsoft and Nintendo is wrong by default.
@Dgander, Well everything Nintendo does is actually wrong so at least that part is factual. lol
@Kribwalker & Dgander: If you don't like N4G then there's IGN, gamespot, kotaku, destructoid, and many more. Go over there and stop crying on every article about how much you don't like the site. Your secret agendas do not work here. Good night.
@Kribwalker I still remember when this site was mostly Xbox fans back in 07 when the PS3 was really struggling. They all disappeared when the PS3 started to turn things around. Oh how times have changed.
That's bs cause even if a game gets deleted the saves are unaffected. If your telling the truth then your really bad lucky. What are the chances of a game, a local save and cloud save being lost. Maybe someone unplugged your ps4 while it was in standby.
Dgander, if n4g is, "a Sony Pony stable." Then why did you get more agrees than disagrees? Naturally, the stable would have flooded "disagree." Fanboys on both sides are the worst, the majority are relatively neutral and just love their games. One week it's xbox fanboys complaining about Sony fanboys, then the next week it's Sony complaining about xbox.
@ps3freak All those idiots that were crapping all over the ps3 are now the ones crapping all over the Xbox one. You guys have just converted them onto the ps4 bandwagon and to that I say good riddance. I didn't like it when those idiots were on the xbox side either. I don't really care either way tho, I typically buy all systems every generation so I can play all the exclusives, it's just really annoying to see threads blow up with people saying stupid crap all the time when both companies are money hungry corporations that main concern is their bottom line and people get so defensive and idiotic posting the same things over and over.
Its probably corrupt data, not the ps4 just deleting it. Maybe it wasnt turned off correctly or there is a hdd issue.
That sucks! Not having any issues with my XB1
not very stealthy trolling OT: That sucks! Not having any issues with my PS4 Edit: I did upgrade my HDD to a 1TB hybrid though.
Could you even be more offtopic?
Could you troll a lil bit harder next time? I'm not even the slightest bit moved by what you said. Glad your having no issues though. Anyway, back on topic, I haven't experienced it yet but is it a growing issue? I wouldn't want it happening to me. Too many downloaded games. Lol
I find it very weird that all these people are having so many software issues and hardware issues but I haven't happened to have one problem.
Because if it doesn't happen to you it can't be true? Wow, does the world revolve around you now too?
LOL I love how people add on to what I'm saying just to get some agrees -_- Sorry, I mean't my group of friends but just for the sake of being an ass I'll say yes it revolves around me and the various other people that have never experienced this "issue". @neonridr My point behind this is that it seems to be isolated because my 3 friends and I have yet to have one problem besides one of us receiving a DOA PS4 on launch day but that was easily fixed with a replacement.
So I'm not the only one who experienced this then; I had it occur with Resogun and Zen Pinball. Saves were there however the games vanished, and I know I didn't delete them. Good news is at least someone else is reporting this so it can at least be investigated.
Agreed. It unfortunate to those who experience this. A patch will should come out soon to remedy this issue.
Yea this isn't good, something is definitely wrong on the software side of the ps4. It sucks Sony is making fans wait until the Japan launch for an update. Too many reported bugs for the ps4 since launch.
I've had a bunch of "bugs" too. My ps4 seems to play all my multi-plats in higher resolution and more fps than my xbone. I hope it's not a hardware issue.
I had a similar problem, when I first got my PS4 whenever I would change users it would delete my save data for games which was a total buzzkill... I haven't experienced that problem for a while now and hope someone can relate. BF4 deletes my campaign save EVERY time I connect online, anyone ever have that happen??
As long as the save file remains, this is just a small bump. If the save file is gone, it's enough to kill off the love or want to continue playing a certain game and may lead to you never continuing on with that series again. It happens. Hopefully it's fixed.
lol, like BF4's campaign progress getting reset? Happened to me twice. Fortunately the second time I played it I did it on Hard, got all the collectibles, and got all the trophies in one run. So while my campaign progress is gone, at least I have all the SP trophies achieved.
Never heard of a data cap I see.
K, First off, The title of this article.. for one, Cancer is serious, Your games being deleted of your ps4 is a first world problem and should be chalked up with dropping your iPhone when your drunk or the water isn't hot enough cause your roommate takes amazingly long showers. Seriously gamers now a days bitch about ever little small detail to the point where they just bitch and don't actually play games. I can understand if it's a recent EA game, I mean they couldn't fix bugs to save there own lives but seriously, Any other issues is usually resolved in like a week or 2.. Do we really need an update ever time a bug is found !!! .. Yes !!! we do, cause that's what is fun, Bitching !!! P>S - Total Rant.
So 4-5 people on Reddit reported this? Wow! Stop the presses! That's some great reporting there. They should really confirm on Twitter that there's a problem. Thanks, GamingBolt!
Looks like they should of delayed the PS4 too. None of these consoles were ready to come out in 2013.
Yes but people cannot stand the minute wait.
Saves are safe tho? Then no biggie.
If you have PS+ they will be for sure..
why would you not have PS+ on a ps4?
Trying to have a dig me thinks. Come up with something better!
Publishing a known and serious bug is having a dig? Do come up with something better mate.
Not trying to have a dig at all, its been happening for the last 2 months and I was keen to solve it through Sony, however eventually it seemed like they were unsure so rather than wait for it to happen again another few weeks down the line I preferred to replace my console.
Sounds about right. I would have done the same thing. Makes it sound like a potential HDD issue with affected units. I think if it was "serious" you would have heard a lot more complaints over the last 2 months. Still good to know. I like being aware lol.
"Next-Gen" It so bad it doesn't even want you to play it.
this will triple feb 15th :P
So how did SimCity and Diablo III treated ya, PC fella ;)
Don't know, I don't play bad games.
Could be pissed off partners deleting the games because some people spend too much time on PS4 lmao
have the same thought too. over months i have 0 stuffs that is being "automatically" or "magically" disappearing on my console. And I am the only user on it in my house since it was in my own room.
You might be joking, but that's exactly what I was thinking. These isolated incidents could be pranks, angry roommates, girlfriends/boyfriends and siblings. Not saying there isn't a potential issue, but honestly hard to say.
You forgot children. My kids probably play more then me and they're pretty sharp for their ages but I know some peoples kids who have inadvertently deleted stuff from consoles, pcs ect.
Yet another reason I'm glad I decided to wait. These next gen consoles got way too many bugs. I
Well your missing out on awesome games waiting bud... These issues are minimal and thats even if they happen at all! Don't believe everything you read on here. All my buddies have a ps4 since launch and none of us have witnessed hardware issues.. Just an error hear n there but that's server side
It happends when it is a new generation console. Happends on the PC too sometimes. Same as console.
your not missing anything waiting i have a ps4 and i like the ps brand alot. but until infamous comes out you are not missing much. after that seems like there will be alot of games coming out that look good back to back. every game i have liked so far you can play somewhere else. besides resogun. but if you have ps plus you can just dl all the ps4 games now while you are waiting and get them all when you get a ps4 so your not loosing out on them. so far assassins creed and dont starve have been my favorite with resogun right behind them. my ps4 is rock solid though havent had one problem with it. unless you count that mess bf4 but that was bf4 not ps4. lost countless saves and crashed a ton. got rid of it after a week.
*gasp* dont talk bad about sony. They're perfect!
Just curious, is this doing it for just installed games from bluray? Or full Psn downloads? If the latter, that can be a pain in the ass. I would not want to re-download large games. Even w/ my 50Mbps connection, 20-50gb is not a short time.
It's doing it for both psn downloaded games and installed from disc games.
Oh wow, hopefully this gets sorted out. And I assume this happens even when you have majority of the hard disk empty.
I had a problem similar to this recently on my PS3. Walking Dead Season 2. I still need to replay it. My game save was completely deleted. -_-
The only problem I ever had with my PS4, seems to be the friends list. It doesnt wanna display accurate readings when people go online or offline. I wonder how long it's gonna take for Sony to realize that the PSN friends list isnt playing well across all PlayStation devices? They need to fix this. Other than that...my PS4 is bug free. No serious complaints here.
Sucks for people who have small data caps and slow Internet.
Exactly...which is why it's stupid that some people are acting like this is "no biggie", and saying "just download again". Thanks to our spineless, clueless court system in the U.S. , Comcast just recently activated their long-dormant data cap. Granted, mine is 300 GB / month...but I still got an e-mail and an automated phone message last month warning me I was 18 GB shy of my limit, with 6 days left in the month. If I'd had a game deleted, I couldn't have dl'd it for an entire week (unless I wanted to pay Comcast a $25 overage charge).
No bugs so far , and I hope everyone that's having those problems get them solved
I lost my DC Universe Online game Dx. Yay for redownloading 25±gig
everyones so calm ! Imagine how crazy people would be acting if this was XB1 problem….. Sony users are so chilled.
The less screw ups you have, the more likely people are to forgive you for the ones you DO have.