Try our new beta!Click here
Submitted by Alucardx03 732d ago | news

Latest PS4 Update Locking Users Out of Playstation Store

We're seeing reports of some users being unable to access Playstation Store after updating their Playstation 4 firmware to version 1.60. (PS4, Tag Invalid)

Update Looks like the problem was a server issue that has been resolved. You're free to download Outlast!

Alternative Sources
HyperBear  +   732d ago
I think Sony shut down every store by region and then will re-open it one region/country at a time when they fix it cause as of 7:00PM PST (In Canada), I get the following message:

"This service is not available in your country/region"

Although I am signed in and have access to online multiplayer, etc. so hopefully they find out what happened to the store asap, cause I wanna play me some Outlast :D
trancefreak  +   732d ago
Yeah it said maintenance undergoing and now I am getting this is not available in you region message.

The broadcasting features state the same and the internet browser has an intermittent network issue for me.
thorstein  +   732d ago
I got it too, but then patiently waited and the store was connected. I got Outlast and that had the "license" problem. Waited that out and it is fine now.
Utalkin2me  +   732d ago
Go into setting and select PSn and select activate PS4 then back into setting and select restore licenses. And it works perfectly.
HyperBear  +   732d ago
I also found another thing that was odd. Apparently the 1.6 firmware also added some sort of WiFi hotspot connection by mistake.

If any of you have a tablet, smartphone, computer or anything with wifi, refresh your available connections under wifi/wireless settings, and look for a connection named "PS4-###EEBF#####". Cause I dunno bout you guys, but maybe Sony inadvertently turned all our PS4's into a WiFi hotspot/extender for our networks???

Cause now I've got a PS4 WiFi hotspot connection, that uses WPA2 security and I have no way of connecting to it cause I don't know the password (Cause it's not my router/network SSID password or my PSN password)...

Anyone else find this strange PS4 hotspot within your devices & networks?
DeadMansHand  +   732d ago
For anyone having the "license" problem, simply go to settings>psn>restore licenses>restore all. Takes about 5 seconds then works great after that.
#1.1.4 (Edited 732d ago ) | Agree(2) | Disagree(0) | Report
WhatchaTalkinBout  +   732d ago

yes i notice the samething on my laptop,PS4-###EEBF#####, but mines different numbers and letters, have no idea how to connect to it though
thorstein  +   731d ago
Apparently 2 people disagree that I waited patiently. Hmmm... how did I wait then?

The licenses will catch up or you can do the renew licenses under settings.
MeknSence  +   732d ago
Same thing is happening to me, and I'm in the U.S. To be honest, it's no biggie because if your looking to download "OutLast" or any other games and you have the PSN app on your phone, you can have it downloaded to your system.
WhatchaTalkinBout  +   732d ago

yes i notice the samething on my laptop,PS4-###EEBF#####, but mines different numbers and letters, have no idea how to connect to it though
Azuske  +   731d ago
@WhatchaTalkinBout @HyperBear

This has been there since day one. It's how Remote Play connects to the console. It isn't meant for other devices other than the Vita. If I'm correct the PS3 did the same thing when Remote Play was activated. Every console will have a slightly different name.
xBigxBossx  +   732d ago
Just be a G. DL the playstation app. Then DL outlast to your ps4 via the app. And you bypass this issue.
fhizikz  +   732d ago
i cant get on ps store
DeadIIIRed  +   732d ago
I had to log into PSN through my laptop to start the Outlast download. It's moving really slow, like 2hrs to download 150 MB slow.
DarkHeroZX  +   732d ago
I just downloaded outlast but I still can't play it because I can't activate the license...... Oh well, I guess I'll just play warframe.
user1439414  +   732d ago
I can't wait to play Outlast XoXo. The pc gameplay I saw looked very good.
Eonjay  +   732d ago
I just started to play it. That game is scary as hell!!!
cee773  +   732d ago
Go to the settings and restore licenses and Oulast should work fine.

Worked for me.
#3.2 (Edited 732d ago ) | Agree(11) | Disagree(1) | Report | Reply
Ashlen  +   732d ago
Hey, thanks, worked for me too, didn't know I could do that.
DarkHeroZX  +   732d ago
Yep that worked
thorstein  +   732d ago
Go to settings>PSN>Restore Licences>Restore.
DarkHeroZX  +   732d ago
Damn I'm 30 minutes in and I I already ruined some nice underwear.
DeadMansHand  +   732d ago
Settings>psn>restore licenses.
#3.5 (Edited 732d ago ) | Agree(0) | Disagree(0) | Report | Reply
ovnipc  +   732d ago
Warframe such a money hungry game, the game its cool but to be able to get some cool stuff force you to pay or play waYyyy to many hours.
captainexplosion  +   732d ago
Yeah, I cant get into the PlayStation Store either.
BitbyDeath  +   732d ago
Think this is more outlast related than firmware. Millions trying to access the store to download it. Sony need to up their server count.
Destrania  +   732d ago
This happened to me... Ugh. I hope this gets fixed soon. I want to play Outlast!
toddybad  +   732d ago
yep i've got this message in the uk and also no submenus are visible under the games on the home. i appear to be logged into psn though so a bit odd.
BlackOni  +   732d ago
It's not the update, it's the server.
Lukejrl  +   732d ago
Like someone said before me, with outlast out and the update, everyone is jumping online to grab it. Not to mention metro last night and bioShock still. It is just a server hiccup nothing to see here guys. I had it happen to me here in British Columbia and 2hrs later everything was up and running.
Ron_Danger  +   732d ago
I'm in Chicago and the PS Store just reopened on my ps4!! Outlast downloading!!
DeadMansHand  +   732d ago
Game is scary as all get out. Trying to play on my pulse elietes in the dark. Not going so well.
ziggurcat  +   732d ago
I don't think the FW update caused this. I encountered it, too.
mr233  +   732d ago
I kept getting the maintenance error logging into the store. Eventually got outlast but now I can't play it. I get an error message that says something to the effect that only the licensed user can access this game. Don't know if anybody else is getting this message.

On a happy note, no problem with PS3 and getting Metro

--sorry just saw the.licence error reported earlier. Ill try that fix-
#12 (Edited 732d ago ) | Agree(0) | Disagree(0) | Report | Reply
-EvoAnubis-  +   732d ago
Hate to disappoint these guys, but PS4 firmware had nothing to do with it. I couldn't sign into the Store using the PlayStation mobile app or the website either until later in the day. This article's entire premise is false.
lonelyplayer  +   732d ago
Oh man outlast is fuc**ing scary
akurtz  +   732d ago
Yeah i couldnt access my psn store on my ps3 but i just signed back in and i got it! But sadly metro wasnt up yet (earlier today at around 12pm pacific).
Ill download once i get home!
The_Sneauxman  +   732d ago
Another article making a mountain out of an ant hill
imt558  +   732d ago
I woke up few hours later after update was download in stand-by. No problem to enter PS Store.
b777conehead  +   732d ago
the ps4 under wifi is for connecting with the vita
TL24SS  +   732d ago
Yeah too fucking late now Sony, thanks for the down time we're paying you guys for. Fucking idiots can't even keep their shit up and running!

Unlike some bums in here some of us have to work and can't be up all late playing games and trying to log into our PSN account over and over again all fucking night!
DesertFox79  +   732d ago
agree with you :)
Shad0wRunner  +   732d ago
PSN, whether it's on PS3 or PS4...will ALWAYS have downtime, scheduled and unscheduled maintenances. There will also be times when PSN encounters certain errors. There may be a conflict with a store update, breech of security, or a server crash. During these rare circumstances, PSN or parts of PSN may go down and you might not even be able to sign in.

This has been standard, common knowledge for the last 7 years. If you are a long time PlayStation console owner, Im sure you know what Im talking about. If you are new to PlayStation consoles and would be a good time to pay attention.

Keep in mind, just because you may be paying for PLUS...doesnt entitle you to a maintenance free, error free or downtime free service, and thats regardless of how you feel about it. If you dont like that, maybe PlayStation isnt the brand for you.

This is the way it is, was and has been for Sony. Get used to it and stop crying. Youre not gonna change they way Sony operates or does business with PSN.
Ron_Danger  +   731d ago
Oh no!! You'll have to be an adult about it and have to wait and play it the next day... Poor guy...
DesertFox79  +   732d ago
there is a problem with the headset update and and playing BF4 online also ! It cause lost connection problems and :(
Shad0wRunner  +   732d ago
The issue has been resolved.

That said, this is a prime example of how people jump on firmware updates as soon as they find one little, tiny thing wrong. In this was the server. Had nothing to do with the firmware affecting the PS4 store, at all.

Now...take a giant step back, and realize how stupid some people look to others...for blaming yet another firmware update on an unrelated issue.

Bravo. *Slow Clap...*
Kingoftherodeo  +   731d ago
wether it was the firmware or just servers sony needs to star doing shit right you got big boy money from sales now act like it
sAVAge_bEaST  +   731d ago
I had this happen last night,, I DL'd Outlast, through the "whats new" section.. worked like a charm.
MasterofMagnetism  +   731d ago
Seems like there is always a problem with Sony's servers. Expect more problems when PS4 launches in Japan.
Vanfernal  +   731d ago
I had to jump through hoops for the PS store to work without giving me an error and once I downloaded Outlast I had to reset the licenses because it didn'trrecognizeme as the owner of the account hwho bought the game. My guess is that way too much people went to the store at once and overflowed the server. I hope they get this resolved, because if something like this happened for Outlast, a rather unknown game, I can't imagine what will happen during a big day release like Infamous.
Section8  +   731d ago
Anyone notice that after the update TR keeps pausing? Twice every 3 minutes or so.

Add comment

You need to be registered to add comments. Register here or login
New stories

New Street Fighter V Trailer Introduces Necalli, Shows More Gameplay

12m ago - Today Capcom released a brand new trailer of Street Fighter V, introducing Necalli, who is one of... | PC

YIIK: A Postmodern RPG Soundtrack Sampling With DJ Heath

1h ago - GR: When YIIK: A Postmodern RPG releases on Vita, PS4, Wii-U, Xbox One, and PC (via Steam) this... | PS4

List of PS4 Games that are coming out this month

Now - Looking for a new game for your PS4? Head over to our release calendar and see what is coming out this month. | Promoted post

Dragon Nest – Europe server loses over 2 years worth of player data

1h ago - On the last day of January, the servers for Dragon Nest Europe, published by Shanda Games, went d... | PC

Mario Tennis: Ultra Smash team on HD development, new characters, amiibo, and online play

3h ago - Mario Tennis: Ultra Smash finally launched in Japan last week. To celebrate, Famitsu spoke with a... | Wii U

Reality check: what SteamVR gaming actually offers

3h ago - Last week, Digital Foundry attended Valve's SteamVR showcase in Seattle - the chance to get to gr... | PC