Submitted by Alucardx03 546d ago | news

Latest PS4 Update Locking Users Out of Playstation Store

We're seeing reports of some users being unable to access Playstation Store after updating their Playstation 4 firmware to version 1.60. (PS4, Tag Invalid)

Update Looks like the problem was a server issue that has been resolved. You're free to download Outlast!

Alternative Sources
HyperBear  +   546d ago
I think Sony shut down every store by region and then will re-open it one region/country at a time when they fix it cause as of 7:00PM PST (In Canada), I get the following message:

"This service is not available in your country/region"

Although I am signed in and have access to online multiplayer, etc. so hopefully they find out what happened to the store asap, cause I wanna play me some Outlast :D
trancefreak  +   546d ago
Yeah it said maintenance undergoing and now I am getting this is not available in you region message.

The broadcasting features state the same and the internet browser has an intermittent network issue for me.
thorstein  +   546d ago
I got it too, but then patiently waited and the store was connected. I got Outlast and that had the "license" problem. Waited that out and it is fine now.
Utalkin2me  +   546d ago
Go into setting and select PSn and select activate PS4 then back into setting and select restore licenses. And it works perfectly.
HyperBear  +   546d ago
I also found another thing that was odd. Apparently the 1.6 firmware also added some sort of WiFi hotspot connection by mistake.

If any of you have a tablet, smartphone, computer or anything with wifi, refresh your available connections under wifi/wireless settings, and look for a connection named "PS4-###EEBF#####". Cause I dunno bout you guys, but maybe Sony inadvertently turned all our PS4's into a WiFi hotspot/extender for our networks???

Cause now I've got a PS4 WiFi hotspot connection, that uses WPA2 security and I have no way of connecting to it cause I don't know the password (Cause it's not my router/network SSID password or my PSN password)...

Anyone else find this strange PS4 hotspot within your devices & networks?
DeadMansHand  +   546d ago
For anyone having the "license" problem, simply go to settings>psn>restore licenses>restore all. Takes about 5 seconds then works great after that.
#1.1.4 (Edited 546d ago ) | Agree(2) | Disagree(0) | Report
WhatchaTalkinBout  +   546d ago

yes i notice the samething on my laptop,PS4-###EEBF#####, but mines different numbers and letters, have no idea how to connect to it though
thorstein  +   545d ago
Apparently 2 people disagree that I waited patiently. Hmmm... how did I wait then?

The licenses will catch up or you can do the renew licenses under settings.
MeknSence  +   546d ago
Same thing is happening to me, and I'm in the U.S. To be honest, it's no biggie because if your looking to download "OutLast" or any other games and you have the PSN app on your phone, you can have it downloaded to your system.
WhatchaTalkinBout  +   546d ago

yes i notice the samething on my laptop,PS4-###EEBF#####, but mines different numbers and letters, have no idea how to connect to it though
Azuske  +   545d ago
@WhatchaTalkinBout @HyperBear

This has been there since day one. It's how Remote Play connects to the console. It isn't meant for other devices other than the Vita. If I'm correct the PS3 did the same thing when Remote Play was activated. Every console will have a slightly different name.
xBigxBossx  +   545d ago
Just be a G. DL the playstation app. Then DL outlast to your ps4 via the app. And you bypass this issue.
fhizikz  +   546d ago
i cant get on ps store
DeadIIIRed  +   546d ago
I had to log into PSN through my laptop to start the Outlast download. It's moving really slow, like 2hrs to download 150 MB slow.
DarkHeroZX  +   546d ago
I just downloaded outlast but I still can't play it because I can't activate the license...... Oh well, I guess I'll just play warframe.
user1439414  +   546d ago
I can't wait to play Outlast XoXo. The pc gameplay I saw looked very good.
Eonjay  +   546d ago
I just started to play it. That game is scary as hell!!!
cee773  +   546d ago
Go to the settings and restore licenses and Oulast should work fine.

Worked for me.
#3.2 (Edited 546d ago ) | Agree(11) | Disagree(1) | Report | Reply
Ashlen  +   546d ago
Hey, thanks, worked for me too, didn't know I could do that.
DarkHeroZX  +   546d ago
Yep that worked
thorstein  +   546d ago
Go to settings>PSN>Restore Licences>Restore.
DarkHeroZX  +   546d ago
Damn I'm 30 minutes in and I I already ruined some nice underwear.
DeadMansHand  +   546d ago
Settings>psn>restore licenses.
#3.5 (Edited 546d ago ) | Agree(0) | Disagree(0) | Report | Reply
ovnipc  +   545d ago
Warframe such a money hungry game, the game its cool but to be able to get some cool stuff force you to pay or play waYyyy to many hours.
captainexplosion  +   546d ago
Yeah, I cant get into the PlayStation Store either.
BitbyDeath  +   546d ago
Think this is more outlast related than firmware. Millions trying to access the store to download it. Sony need to up their server count.
Destrania  +   546d ago
This happened to me... Ugh. I hope this gets fixed soon. I want to play Outlast!
toddybad  +   546d ago
yep i've got this message in the uk and also no submenus are visible under the games on the home. i appear to be logged into psn though so a bit odd.
Jae_Blaze06  +   546d ago
It's not the update, it's the server.
Lukejrl  +   546d ago
Like someone said before me, with outlast out and the update, everyone is jumping online to grab it. Not to mention metro last night and bioShock still. It is just a server hiccup nothing to see here guys. I had it happen to me here in British Columbia and 2hrs later everything was up and running.
Ron_Danger  +   546d ago
I'm in Chicago and the PS Store just reopened on my ps4!! Outlast downloading!!
DeadMansHand  +   546d ago
Game is scary as all get out. Trying to play on my pulse elietes in the dark. Not going so well.
ziggurcat  +   546d ago
I don't think the FW update caused this. I encountered it, too.
mr233  +   546d ago
I kept getting the maintenance error logging into the store. Eventually got outlast but now I can't play it. I get an error message that says something to the effect that only the licensed user can access this game. Don't know if anybody else is getting this message.

On a happy note, no problem with PS3 and getting Metro

--sorry just saw the.licence error reported earlier. Ill try that fix-
#12 (Edited 546d ago ) | Agree(0) | Disagree(0) | Report | Reply
-EvoAnubis-  +   546d ago
Hate to disappoint these guys, but PS4 firmware had nothing to do with it. I couldn't sign into the Store using the PlayStation mobile app or the website either until later in the day. This article's entire premise is false.
lonelyplayer  +   546d ago
Oh man outlast is fuc**ing scary
akurtz  +   545d ago
Yeah i couldnt access my psn store on my ps3 but i just signed back in and i got it! But sadly metro wasnt up yet (earlier today at around 12pm pacific).
Ill download once i get home!
The_Sneauxman  +   545d ago
Another article making a mountain out of an ant hill
imt558  +   545d ago
I woke up few hours later after update was download in stand-by. No problem to enter PS Store.
b777conehead  +   545d ago
the ps4 under wifi is for connecting with the vita
TL24SS  +   545d ago
Yeah too fucking late now Sony, thanks for the down time we're paying you guys for. Fucking idiots can't even keep their shit up and running!

Unlike some bums in here some of us have to work and can't be up all late playing games and trying to log into our PSN account over and over again all fucking night!
DesertFox79  +   545d ago
agree with you :)
Shad0wRunner  +   545d ago
PSN, whether it's on PS3 or PS4...will ALWAYS have downtime, scheduled and unscheduled maintenances. There will also be times when PSN encounters certain errors. There may be a conflict with a store update, breech of security, or a server crash. During these rare circumstances, PSN or parts of PSN may go down and you might not even be able to sign in.

This has been standard, common knowledge for the last 7 years. If you are a long time PlayStation console owner, Im sure you know what Im talking about. If you are new to PlayStation consoles and PSN...now would be a good time to pay attention.

Keep in mind, just because you may be paying for PLUS...doesnt entitle you to a maintenance free, error free or downtime free service, and thats regardless of how you feel about it. If you dont like that, maybe PlayStation isnt the brand for you.

This is the way it is, was and has been for Sony. Get used to it and stop crying. Youre not gonna change they way Sony operates or does business with PSN.
Ron_Danger  +   545d ago
Oh no!! You'll have to be an adult about it and have to wait and play it the next day... Poor guy...
DesertFox79  +   545d ago
there is a problem with the headset update and and playing BF4 online also ! It cause lost connection problems and :(
Shad0wRunner  +   545d ago
The issue has been resolved.

That said, this is a prime example of how people jump on firmware updates as soon as they find one little, tiny thing wrong. In this case...it was the server. Had nothing to do with the firmware affecting the PS4 store, at all.

Now...take a giant step back, and realize how stupid some people look to others...for blaming yet another firmware update on an unrelated issue.

Bravo. *Slow Clap...*
Kingoftherodeo  +   545d ago
wether it was the firmware or just servers sony needs to star doing shit right you got big boy money from sales now act like it
sAVAge_bEaST  +   545d ago
I had this happen last night,, I DL'd Outlast, through the "whats new" section.. worked like a charm.
MasterofMagnetism  +   545d ago
Seems like there is always a problem with Sony's servers. Expect more problems when PS4 launches in Japan.
Vanfernal  +   545d ago
I had to jump through hoops for the PS store to work without giving me an error and once I downloaded Outlast I had to reset the licenses because it didn'trrecognizeme as the owner of the account hwho bought the game. My guess is that way too much people went to the store at once and overflowed the server. I hope they get this resolved, because if something like this happened for Outlast, a rather unknown game, I can't imagine what will happen during a big day release like Infamous.
Section8  +   545d ago
Anyone notice that after the update TR keeps pausing? Twice every 3 minutes or so.

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