After years of requests, it appears Valve have finally begun to offer refunds, at least for preorders.
Huh? I remember sending one email about my preorder of fallout new vegas, clarifying I fancied getting myself a special edition with lots of goodies, and within fifteen minutes it'd been refunded without a single issue. I'm sure you can refund preorders and have been able to for a while. Edit: ah I see. They've put a dedicated button in. Isn't really news though is it?
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