Dylan Z of iGR writes: "When does 'the customer is always right' begin and end? And is it ever appropriate for a customer service rep. to argue semantics with a customer?"
Yes because a game that deletes your campaign, boots you out of MP games, crashes randomly in matches, is filled with numerous bugs and glitches is totally just stability issues. What is with large companies having their heads so far up their arse they refuse to accept anything negative, hateful and most of all TRUE towards their product. Lucky it wasn't face to face, I'd hate to talk to someone who outright denies the game I purchased is broken especially when you've invested hours into a campaign only for the game to have deleted your save. I'd get so hot headed I'd probably punch the guy and go to jail lol. I mean isn't their fair trade government divisions that prevent companies like EA from doing this to people. Screw EA. See you next Tuesday silly.
Ugh, i just hate companies that can't accept that their product is broken. They are always so deluded and blinded by their own love of their product. After todays patch my campaign progress has been deleted, ive been kicked back to UI once, revive options stay on screen after accepting revive. Apart from that im loving it, but to flat out deny the game is broken is the typical egotistical deluded crap i would expect from EA. @Alethian Yeah PS4, i got around 3/4 though i think then i turned it on earlier today and saw i had no "continue" option :/ It's a good job i love rush mode so much, otherwise this game would have been traded in already.
Are you serious? Are you playing that on PS4? If I lose my progress...
I noticed I lost my save right after playing BF4 multiplayer.
Dear EA, thanks for giving us yet another reason to dislike you even more and perhaps show you our true feelings with our wallets one day.
In other news, the Liberty Bell isn't cracked, that tower in Pisa is straight as an arrow, and the Venus de Milo's arms are looking quite lovely.
Semantics. The game is damaged, not broken. Buggy, not unplayable. Then again, I haven't touched the campaign. I imagine losing your save data over and over would have to be considered "broken".
A revelation... What if the save campaign is not because of Dice? What if it is because of the PlayStation plus cloud save is the reason your saves are deleting. Or the reversed issue. For PS4 saves our plus accounts should be maintaining our save. Thus far mine are still there I think. I will verify shortly but last I look it was. Who is saving to the console and not to the plus cloud storage???
"For PS4 saves our plus accounts should be maintaining our save. " Ive just checked, my save is indeed in the cloud but i still don't have my campaign progress, i even downloaded the cloud data onto my HDD and the campaign data still wasn't there.....EA has managed to delete my campaign cloud data....smh. And before you say "maybe it is PS plus fault"....every other game is fine. Im guessing what happened is my campaign data got deleted then the PS4 uploaded my data automatically to the cloud campaign-less.
Dear Ea, When you are playing a game and it "CRASHES" that means the game is broken [PS4-version dk about the other versions I only played on PS4].
I guess gta TLOU mass effect arkham city infamous and countless probably 100% of oher games are broken aswell since im sure all of em have crashed at some pojnt
@resi5 Sure, games have crashed, since the dawn of game consoles, there have been crashes.what usually doesn't happen is that your save data is corrupted every time you play that one game. Or you crash every time you reach that one point in the game. Or it crash when the same level is loaded, again, and again, and again. This is not NES era crashes, this is Internet connectivity being used to cover up a much more buggy, and rushed game than others have done in many years. It might not be so bad if it wasn't EA doing this on Almost every release they have had for the past decade.
@resi I never played TLOU/Batman and the game kicks me out "RETAIL VERSION" with a crash error. TLOU was probably the most complete game i've played since ps2 era games (no patch generation). Also, while creating a game, when it crashes yes it is deemed broken until you fix the crash so yes... in a sense the pre-alpha, alpha, pre-beta, beta versions of the games were Broken.
Stocks are low .. Dice stopped working on DLCs.. all that just coincidence ?
EA must be new to the game industry, when they consider BF4 as a perfect playable game...
My car is perfectly drivable IFF I drive it at least one time each week. If not the battery drains out and it can not be started. The car in question has been on numerous repairs but the reason can not be found. Is my car broken? Is my car perfectly drivable? Well, it is irritating but I wouldn't argue it is broken. At the same time it is not perfect. Perfect is not the opposite of broken - there are lots of steps in between. If I were to use it to dayly commute I would never have notice and still think it was perfect...
Your analogy is broken. Car analogies are the worst way to try and justify issues with games. Games are media, Cars are objects. Lets try and use another analogy; Movies. Lets say you're watching a movie that you haven't seen yet, and you just got to a really good part. Well, the movie stops playing, and for DRM purposes, it wont allow you to fast forward. You watch the movie again, only this time you let it play while you go use the bathroom and get snacks. You come back at the just the right time, and guess what, the movie stops again. Hmm, lets try and jump chapters now. So you jump a few chapters and its to far ahead of where you left off, but again, the movie stops playing, and wants you to start from the beginning. You bought this movie from the store, you own this movie, but you can't play it as it was intended to be seen/played. Is this acceptable?
GutZ31 but interactive games are not like movies or books either! Linear media Book - reading it from the beginning, chapter missing! Return it! Movies (DVD/Blu-ray) that stops at the same place. Take it out, clean it, put it in - if it stops again. Ask your self is it the media or the player. Try with other media - works! It has to be the media, return it as broken physical media. Seller tries it with another player - works there! (Yes, been there done that - turned out to be my PS3 Bluray laser beginning to break. Did for some reason first hurt Harry Potter) Games - if I select this weapon first blow this building up then climb the ladder on the other side of the street it crashes but only when playing on PS4 not on PS3. With the PS4 and XBoxOne you have the additional complexity of unproven hardware, engine and operating system. On PC add mix of operating system and drivers. The more complex your system is, the more possible combinations you will have, the less likely you will be to be able to test everything in advance. A car is more complex than a DVD player. Most likely games passed cars in complexity some time ago. For _me_ on PS3 BF4 feels of better quality than BF3. But that depends on what games mode, classes, weapons, fire mode, ... and what actions I choose to do. Another combination might crash every time. If so do report it with detail (at least what platform...)
your car is indeed broken. sounds very annoying. at least you can jump start it though not sure what the game equivalent of that is lol.... p.s. - if you don't drive it for a while just disconnect the battery terminals its very easy.
the sad thing is... they are not new to the industry
Huh? How many patches have come out since the game released to fix this game? If you remove all those patches, the game is absolutely useless and wouldn't be a functioning product at all. When I first got it on PC, I wanted to smash my keyboard with all the crashes I was getting, I'm pretty much at the point I don't really want to attempt to play it on PC due to it crashing all the damn time.
I have a friend that is the same way. He has uninstalled BF4 and gone back to BF3.
what an idiot.
EA and DICE, you don't get to go on the defensive when your game already has 15 goddamned patches after not even being out longer than three months already. Worst part is how after that many updates, the game is STILL broken.
You all don't understand crashing and deleting your data is a part of the game. Im just kidding but these problems are the main reason I haven't even bought the game yet. Hopefully they get the game working straight soon. And I hope with all the problems they don't try the annually release .
Wait it isn't?! Wtf I thought I kept messing up and caused it..... :P
I guess EA was right when they said the Wii U couldn't run the Frostbite engine, apparently nothing can.
another pointless article to fan the EA haterism... this is trash.. we know the game is in the process of being worked on. BUT ITS STILL FUN AS HELL.. but its cool now to be "that guy" that stirs up the antbed on N4G with pointless "omg, EA is the worse thing since cancer" articles. Is this article necessary? No.. Does the game need fixing? yes. Is it fun as hell?? OH HELL YES.. and no, the game is not broken or unplayable, it needs fixes (just like BF3 or CoD Ghosts)
Ghosts was very much playable at launch and remains playable. BF4 wasn't. Even the single player was unplayable. You'd be lucky to get a few games completed before the inevitable crash.
See my post about "Venom06" below. Don't say CoD or Activision. He'll go berserk.
Confirmed-EA reps are not subject to drug tests
Another observation...I'm actually starting to believe EA has people trolling game articles DEFENDING Betafield 4. Take a look at Venom6 profile ^^^ EVERY POST AND COMMENT is rabidly defending EA/Dice and BF. Power comes in numbers my friend, and how can so many sites, gamers and even Forbes FFS! Be wrong about this game? In case you want to call me a CoD "Fangirl" again, feel free to go to battle log to look me up.(same name/gamer tag) How many hours do I have logged in the battlefield games since 1943? Bad Co? Vietnam? BF3? BF4 is a pile of shit. NOTHING is worse than playing a game with so much potential only to have it lag, fail to connect, crash, lose sounds, lose saved game data. Adding insult to injury is having reps and EA drones instead of being apologetic, be dillusional, rude angry gnomes. F U E/A!!!
could be true, I also see a ton of people who come on and say "that didn't happen to me, must be you" such as when their system crashes someone will inevitably throw out the "that never happened to me" as if that somehow discounts what the person said. having said that, I am playing BF4 on ps3 and it crashes about once every 8 hours (now after patch), and lags about every 6 matches... so pretty bad but not as bad as what I am hearing here from other players....
I don't think an EA representative making a statement will change that there are still thousands of players who can't even make the game work that they payed 60 dollars for.
Get ready for that award for the third time, EA ;)
shouldn't there be some law like 3 times and you go to jail? :)
Maybe after the 20th patch they can indeed claim the game to be not broken.
it seriously isnt THAT bad. I played about 4 hours last night on PS4. It crashed twice. Thats 2 more times than I would have liked. But lets be reasonable... Its not like EA isnt going to nail down the fixes in the coming weeks.
I've had crashes... but recently BF4 has been playing fine for me. Just that there's no spound for 30 secs at beginning of a game... kinda annoying
people who give preorder games from evil publishers like EA and Activision do not get sympathy from me. You are the ones fueling their shitty policies, so at least its good to know you are the ones who have to put up with their crap. Justice. Now enjoy your brokenfield 4 and copyandpasteduty125.
Are car doesn't need to be totaled in order to be considered "broken," or anything else for that matter. BF4 has enough wrong with it to be considered pretty broken in my opinion... though, I still play the heck out of it just because Watch Dogs was delayed... :(
Like anyone should expect an EA representative to be objective and unbiased towards a product it produced. This game IS broken, beyond belief, but you'll never get an employee of EA to admit that. I genuinely hate this company.
Ive got nearly 200 hours played on PC with no major issues. all major bugs have been fixed and i was never too bother by them to begin with.
Not broken, yet I got kicked from a game of Defuse last night, even after the ump-teenth patch.. Can't Sqaud up, before a match, -We never will be able to.- EA/DICE thinks that's acceptable for a game that relys on TEAM WORK. Can't load out, before a match, apparently that's not an option either,.. way to make a craptastic game. I never thought I would witness taking giant steps back-words, going into next gen.
EA's handling of BF3 fixing it for PC then the Simcity debacle was warning enough to me to stop giving them my money. People complain and EA bans you, yeah smart move EA. So I for one didn't buy BF4 and won't buy future ones until EA turns their crap around and gives us games that work and are worth the money. If buy a broken game from EA, don't expect anything, they got your money again and are laughing all the way to the bank.
Why should anyone be upset at EA when all everyone cared about was whether the game would be 1080p? No one asked about gameplay, design or stability, it was just 1080p, 1080p, 1080p!!! That is all that mattered going into the next gen. A lot of folks got just what they asked for, pretty visuals and that's about it.
Battlefield screwing up is such great news for COD.
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