Tom Phillips writes: "It was 9am on a Saturday morning and I was hunting around my flat for a paperclip. I needed a paperclip because that is Microsoft's chosen tool for manually releasing discs from an Xbox One drive. And I needed to do this because, hours after being unwrapped, my Xbox One needed to go back in its box.
I'd got my Day One Edition the night before, unwrapped it, updated it, installed a couple of things and loaded up my first game, ready to play. And at this point the console died."