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How To Activate Your New Primary PS4 if Old Console Was Attached to Broken/Fixed PS4

Some people have been getting some issues with activating their new primary PS4 while their broken PS4 is getting fixed. If you happen to be one of these folks, you might see this pop up on your screen.

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LakerGamerEnthusiast945d ago

I was fortunate enough to mention this to the CS rep I spoke too when I was reporting my faulty ps4. I mentioned to her that I had activated the console as my primary and if she could deactivate it before I sent it in to them.

She did so and now when I receive the new system I can just activate it as my primary as if I never had the faulty one.

cell989945d ago

Didn't Sony allowed us to deactivate all our systems through the Sony website? Qriocity?

NarooN945d ago

Yep, still works as far as I know. I had to do it last year to deactivate an old PS3 system that was dead forever.

GenericNameHere945d ago

Can I also deactivate my PS3 from the official site? My phat PS3 broke a week before Christmas four years ago. Got a Slim for Christmas, but I couldn't deactivate that Phatty. Since then, I had to go on my dad's account to download stuff from the movies section because my Master account won't let me download them.

Section8943d ago

It clearly states that you cannot deactivate a system from a pc or psp. Which is really retarded since then you're screwed.

ZombieKiller945d ago

I have to send mine out on Monday. They actually said I would get it back within a weeks time. I think theyre swapping them instead of repairing at this point. I'll just deactivate when I ship it out.

I'm thankful for Sony this Thanksgiving lol! Although only a minor problem, my ethernet port works intermittently. I've been using wireless to get by, but everyone knows wired is way better.