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Submitted by ManaByte 739d ago | news

Some Xbox One Owners Reporting a ‘Green Screen of Death’

The most serious issue, which most people are screaming about on the official Xbox Support forums, is being dubbed the Green Screen of Death where the Xbox One simply will not boot past the initial green logo screen. Micrsoft has not responded to that thread at all, although the mods have no problem censoring customer’s posts. (Xbox One)

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« 1 2 »
GarrusVakarian  +   739d ago | Well said
Launch problems are to be expected, i wish all you early adopters of the X1 the best of luck with your new consoles. Happy next gen!
#1 (Edited 739d ago ) | Agree(114) | Disagree(31) | Report | Reply
black0o   739d ago | Off topic | show | Replies(5)
Sm00thNinja  +   739d ago
What a great comment! Good luck to all early adopters
UltimateMaster   739d ago | Trolling | show
riverstars86  +   739d ago
I have gotten both and I'm lucky I've had no problem with either.

However, it takes FOREVER for Xbox One games to install!!

Right now I'd have to give the upper hand to PS4. It's just a lot more accessible, as Xbox One's interface isn't easy to navigate.

Games are great though!!
SonyWarrior  +   739d ago
I bought xbone and it greenscreen took it back got another one and it got console banned while updating........ went back and they were out.
Mosiac77  +   739d ago
I had this but you have to wait for about ten minutes. This screen means is installing the update
fhizikz  +   739d ago
Yes I thought mine froze too but give it a min
Darth Gamer  +   739d ago
I had it as well and was worried for a bit. It did take expecially long to switch out of the green screen but it was just booting up and installing stuff. After the first long reboot, the thing is fast as hell. Good luck to everyone but just be patient with the update process.
sprinterboy  +   739d ago
Not getting a xbone yet but I read somewhere patience is the key on this green screen, sometimes it's best to wait, been tempted before with MS Windows updates to turn laptop off, remember leaving it on once and went to bed and it sill hadn't done it lol
digim0  +   739d ago
I think we 360 owners are just used to a system that sounds like semi-trucks having sex everytime it boots up. The silence is disarming. But yeah, I had several minor panic attacks waiting for things to load last night.
jjb1981  +   739d ago
Me too, they should mention that on screen because I was almost ready to hard shut it. The little devil told me restart it but the little angel told me to wait. I should start listening to the little angel. Anyway, it's installing the update and it takes about 10 minutes.
ShinMaster  +   739d ago
Unfortunately that's not always the case

Error E100(total hardware failure) which is sometimes cause by an update, has been bricking Xbox Ones.
LAYLOW  +   739d ago
Exactly ,mine did the same thing ,you waited this long to have it home people ,quit being so impatient and let it do its thing .
sinjonezp  +   739d ago
I assume a flame war over gsod and blod will ensue. We all must accept that there are errors abound with system launches. Ps4 and xb1 are not Immune to such. I applaud gamers taking to the net and forums to voice voice concerns. But for one day mature n4grs, let's not make war. Lol
Kayant  +   739d ago
I love how sites like IGN & CVG who were promoting XB1 pre-launch have yet to report any of these issues but when it was PS4 all of them where jumping on it. SMH.

As everyone has said launch issues some people will have them and be very vocal & many others will be fine and enjoy their XB1.
#1.5 (Edited 739d ago ) | Agree(29) | Disagree(6) | Report | Reply
Bigpappy  +   739d ago
the Ps4 problem happened to the guys at IGN. Are you not getting enough info right here?
Ezz2013  +   739d ago
i was about to say the same thing
but don't worry they will be forced to report those problems

they will lose their credibility if they don't
S2Killinit  +   739d ago
IGN is a microsoft mouthpiece and they are very good at it.
CoLD FiRE  +   739d ago
Yeah they totally have not reported any of these issues and they're all shills licking MS's butt.

They definitely did not post this article
heliumhead2030  +   739d ago
I don't think this actually a problem. It just hangs the first time u turn it on. I thought mine was bricked or some shit to and turned it off. I cut it right back on and just waited this time. It goes through
riverstars86  +   738d ago
I agree with this, I never turned it off but I was afraid I had a bricked console. The green screen is just up for a long time. People need to be patient, especially when initially setting up their new consoles.
robotgargoyle  +   739d ago
Thanks. Sincerity is rare on these sites. My xbox one is arriving later today, while I'm at work. Crossing my fingers.
omi25p  +   739d ago
i got the "green screen of death" took 30 minutes to get past during initial set-up. Now its all fine and im loving the X1.

Also Ryse is brilliant reviews are BS.
Biggest  +   739d ago
Suuuuuuuuuuure it's brilliant.
DeadMansHand  +   739d ago
Glad it worked out for you. Also glad you are enjoying your game. Reviews mean nothing what matters is having fun doing what you love.
ikk47  +   739d ago
30 Minutes? Oh common Xbox, were you taking a nap or what?
omi25p  +   739d ago
its taken 30 minutes once. While it was loading. Probably due to the fact it was the first time i had turned it on.

@Biggest. I doubt you have even played it so STFU. I've beening playing it for 5 hours and im absolutely loving it. Cant understand the negative reviews at all.

Best looking game i've ever played. The combats like Batman Arkham Asylum and the story is all about roman history which is something im personally interested in. So for me its an amazing game.
MRMagoo123  +   739d ago
you have been playing it for 5 hours ?? are you playing the MP part ? cos the story is like 4 hours if you take your time lol. How are those graphics going a manager i know from EB invited me around to his house to see the ps4 and xbone side by side playing COD and wow does the xbone version look like poo lol.
omi25p  +   739d ago
@MRmagoo, Fanboy harder.
ShinMaster  +   739d ago
Delusion to the max.
Benchm4rk  +   739d ago
Im with you omi. After reading the reviews I almost didnt buy it but I thought id at least give it a go and im glad I did. Visually its amazing and im liking the combat. Chaining together attacks and stuff is great. Very similar to batman.


No one was talking about COD. Go troll elsewhere. Ryse graphics kills COD on any platform anyday of the week
Pope_Kaz_Hirai_II  +   739d ago
omi25p + 13h ago
i got the "green screen of death" took 30 minutes to get past during initial set-up. Now its all fine and im loving the X1.

Also Ryse is brilliant reviews are BS.

Not sure if serious :o
mixelon  +   739d ago
Note: you might like Roman history, but Ryse's is totally made up.

Worth reading up on, but in Ryse - nonsense. Nero didn't even have any children who lived past early childhood. The depiction of europe as barbarians is pretty cliched and fun, but not accurate.

Itd be nice to see a big budget game with some historical integrity one day. :(
GirlOnFire  +   739d ago
Here light hearted jokes are still bad to Xbox fans.. they popped one of my bubbles. I quit trying to be friends with them.
Animal Mutha 76  +   739d ago

My X1 is waiting for me at home. Saturday is sorted
TBONEJF  +   739d ago
First they say bout the PS4 blue light of death. now the GREEN SCREEN OF DEATH next to the RED LIGHT OF DEATH. Just glad I'm not one of the first people to buy a new console at launch now i hope u guys learn your lesson to always wait a few months or at least a year before buying a new system and wait for all the bugs to get fix first.
#1.11 (Edited 739d ago ) | Agree(1) | Disagree(0) | Report | Reply
Ggame  +   739d ago
Just curious the MS fanboys are keeping quiet for this complain. :)
JsonHenry  +   739d ago
My buddy just called because his is having the DVD drive not working problem. He called the store and asked if they had any other problems.. he said they've had six people return them so far.

AND! Yes, MS will send you a new console. BUT you have to let them hold on to $600USD first before they send you one. So if you don't have a credit card then you are up the creek without a paddle.

ALSO- THEY ARE NOT SENDING YOU A NEW CONSOLE!! They are sending you a loaner until they fix yours and return it to you. Then you have to ship the one you've been using back to them.

Thank God I have my PS4 and waited on the X1.
#1.13 (Edited 739d ago ) | Agree(4) | Disagree(1) | Report | Reply
mixelon  +   739d ago
I dont even. I saw someone else mention the holding money thing and i almost didn't believe them.

That's ridiculous and not necessarily legal. They send you a broken machine - at no point should you have to pay for a second even temporarily.

They have a legal obligation to replace a broken unit free of charge, unless your consumer protection laws are borked wherever you live.
Bowzabub  +   739d ago
Wow..that's just insane.
tordavis  +   739d ago
People are stupid. That long green logo screen is the system OS installing and setting up. Takes about 5min or less.
KEEPNITREAL  +   739d ago
you are right , it does take a few minutes, msoft should've put a little bar or something to let you know how far along is the OS install. I almost crapped my pants , I thought it froze on the xbox logo green screen. So far enjoying my Ps4 and X-one !!!!!!!
BLAKHOODe  +   739d ago
No. People are simply reacting to their $500 investment not doing, in their mind, what it's suppose to do. The green screen fooled me, too. There was no warning whatsoever. Microsoft was the stupid one for not giving any clue to what was going on and I'd imagine these complaints are going to hammer their customer service call lines.
tordavis  +   738d ago
Green screen got me too! But I was patient, unlike these fudders on N4G.
PSX04  +   739d ago
with Microsoft this news is so normal
H0TSHELLZ  +   739d ago
Thats real......even though im a PS Fanboy, i dont wish bad things to newly bought expensive items.
falviousuk  +   738d ago
Exactly the same thing with mine, initial startup took a fair while, sat on the green screen for what SEEMED like a long time, i though it had actually froze, but left it going an d eventually it started up.

So this may just be people not giving it enough time and thinking its not working.

Again lots of posts about suspect xbox's on front page, far far more than we ever saw regarding the faults for the PS4

Shows exactly whoe controls this aggregate news site
dan-goes-forth  +   739d ago
Check the GAF thread and Xbox forums on this, a lot of people
GarrusVakarian  +   739d ago
Ill say the same thing as i said with the PS4 launch, the internet makes issues look bigger than they actually are. The majority of people are playing problem-free right now.
#2.1 (Edited 739d ago ) | Agree(29) | Disagree(7) | Report | Reply
sinjonezp  +   739d ago
Good point. And it's not with just gaming. I think the internet has now change the face of sports too. We take to comment sections and twitter to voice and individuals make situations heightened... negatively.. forcing actions. The issue is the message.everyone has input and people jump to rash conclusions. Granted they are valid, it's just everything is blown out of proportion. Bubble for you.
Minato-Namikaze  +   739d ago
But with MS's track record, people might be kinda edgy.
1lawrence  +   739d ago
Like rrod was that Internet?
#2.1.3 (Edited 739d ago ) | Agree(10) | Disagree(4) | Report
GarrusVakarian  +   739d ago

RROD started being most apparent AFTER launch actually. I should know, we fixed hundreds of them in the shop i used to work in.
#2.1.4 (Edited 739d ago ) | Agree(9) | Disagree(0) | Report
dan-goes-forth  +   739d ago
It would be a little unfair for Xbox fanboys to get away with what they did on this site to the PS4 launch though wouldn't it. I don't care what anyone is buying, both are probably going to be great anyway.
pyramidshead  +   739d ago
social media and easier ways to spread images and opinions is what's making it so over blown. It's probably a small amount than it's ever made out to be.
Take forums for example, especially the official Xbox forums:

Just for those who 'think' the Xbone is doing any better :P
memots  +   739d ago
didnt you know that rrod didnt exist. Pr of Ms told us so.
AgitatedOcelot  +   739d ago
Deleted for duplicate
#2.2 (Edited 739d ago ) | Agree(1) | Disagree(1) | Report | Reply
AgitatedOcelot  +   739d ago
While yes, I believe the Xbox problems will be overblown just like the PS4, It's still so damn satisfying to watch the turnabout isn't it?

"Hahaha, suck it nerds!" - Francis
Ramuh  +   739d ago
I do like how they at least keep the color that represents their console. :) Imagine if it was a teal colored screen of death. Mind-Blown.
MrSwankSinatra  +   739d ago | Funny
does literally every console issue have to have "of death" at the end.
strigoi814  +   739d ago
i know right..i could use a more better one.. the green screen of no return
Heisenburger  +   739d ago
I came here to say the same thing. I find it quite obnoxious tbh.

I'm gonna go make my coffee... of death.
memots  +   739d ago
hmmm the BCoD

Black Coffee of DEATH !!
boeso  +   739d ago
The broken wifi antenna, OF DEATH!!
sourav93  +   739d ago
I think it all started with the BSoD on PCs, and kind of carried on from there.
memots  +   739d ago
aawww Windows 95 lol..

Good times good times.
805Junior805  +   739d ago
This seems like a bigger widespread problem than the PS4 situation. Sucks for whoever bought one and can't enjoy it.
Sm00thNinja  +   739d ago
WHAT?! It's the first time it's been reported be reasonable
TIER1xWOLFPACKx  +   739d ago
these issues were popping up before launch just no one had reported them
#5.1.1 (Edited 739d ago ) | Agree(6) | Disagree(2) | Report
JeffGUNZ  +   739d ago
What issue? Read the forums you will see people correcting the issue by just leaving on the screen. Apparently from what the forums are stating is the intial install of the update takes longer times for some then others. Once the install is complete, it boots up. It doesn't appear to be a hardware issue. If that's the case, you think they would have shown a progress bar with the update.
memots  +   739d ago
there is no single issue. there is a bunch of different issue poping all over the place.
mrpsychoticstalker   739d ago | Trolling | show | Replies(1)
BattleTorn  +   739d ago
I have now encountered a PS4 problem, albiet a minor one (for now).

My two USB ports do not work anymore.
I can't charge the controller, or sync them, via PS4 USB ports.

I can charge the one controller I can already sync'd, by charing via PC USB port. But I can not sync my new second controller, nor enter Safe Mode.

I bought the PSN $60 warranty, and I plan to go into a Sony store to see what they can to.

As of right now, it's just an inconvenience not being able to use my second controller. But it will become more annoying over time.

I did use the USB ports to set up my first controller, as well as install the 1.50 patch (now have 1.51 from downloading)
#5.3 (Edited 739d ago ) | Agree(0) | Disagree(2) | Report | Reply
BattleTorn  +   739d ago

has stepped up to the plate!

The manager, who knows me as a regular, said I called on the perfect day, they just fulfilled their second preorders with a few spare unit.

So I can go in, today, and have my defective unit swapped over the counter!
Ripsta7th  +   739d ago
Wow , mods censorings posts. This is not the way to go MS team
MasterCornholio  +   739d ago

That's not nice.

Nexus 7 2013
mrpsychoticstalker   739d ago | Trolling | show | Replies(6)
HarryB   739d ago | Trolling | show
Grave  +   739d ago
Those forums are exploding wow!
strigoi814  +   739d ago
wow some are returning console and bricking it once at the same time over and over..

Microsoft should have at least put a loading bar lolz to find out it is still alive.. or a heart monitor
#8.3 (Edited 739d ago ) | Agree(9) | Disagree(1) | Report | Reply
stuna1  +   739d ago
Beep. Beep.. Beep.... Beep....... Beeeeeeeeeeeep.......... Paddles! Clear! Beep. Beep. We have a pulse.

Lol on a serious note, any product that has been released, or will be released will experience some problems. This all will be sorted out in due time.
sAVAge_bEaST   739d ago | Trolling | show
S2Killinit  +   739d ago
i feel bad for him...
Livecustoms  +   739d ago
Thats a new one lol ?
PS3gamer4life  +   739d ago
If u paying 500 bucks ms better have it perfect ...feel sorry for u guys
joeorc  +   739d ago

"If u paying 500 bucks ms better have it perfect ...feel sorry for u guys"

while in an Ideal world, you would want that to be the case, but every production for consumer products will have a bad batch no matter what product it is.

So the very fact that will always be the case, the only thing you can do, to avoid excessive #'s of defective is try to make it as best you can, and keep up on the process to produce the product with as much quality control as you can. No way for it to be 100% all the time to be perfect, human error, always plays a role in such production, on any day of the week, month or year.

So far, there seems to be no indication its going to be such a wide production problem as it was for the xbox360. both the PS4 and the xboxone seem to be well within normal fault % numbers.

that could change, but sofar there really is no key indications of such failure rates as there was for the xbox360.
Bolts-N-Rays1109  +   739d ago
Yeah, that'll never happen. There will always be defected units.
MasterCornholio  +   739d ago
That's the risk of buying a console at launch.

Fanboys making claims that the consoles wouldn't have any defective units are idiots.

Nexus 7 2013
Guelly0209  +   739d ago
Let it being... Smh... People over react to things that are easy fix or unknown to them
#12 (Edited 739d ago ) | Agree(0) | Disagree(4) | Report | Reply
DestinyHeroDoomlord  +   739d ago
Fanboys are over attached to the word "death"
mshh4  +   739d ago
Oops screen of death oh shit
Belking  +   739d ago
Kayant  +   739d ago
Negative news - "Quick hide it, It doesn't exist, All lies,". Am waiting for misterx's spin on this looool.
MasterCornholio  +   739d ago
Referring to my previous comment, this is a fanboy who believes that the Xbox One has 0% failure rate.

And yes I don't believe that he's very smart.

Nexus 7 2013
True_Samurai  +   739d ago
Mines is almost here pray for me
MasterofMagnetism  +   739d ago
Hope you have a working one. Good luck.
MasterCornholio  +   739d ago
Hope yours doesn't die on you.


Nexus 7 2013
moparful99  +   739d ago
Good luck!

I was a lucky soul with a flawless PS4. Hope youu have equal fortune as I had. :0)
MegaRay  +   739d ago
I would like to bash the xbone but I kainda liked what the issue call.
Green screen of death!
Wow somebody should make a game or anime of it
SliceOfTruth888  +   739d ago
I had this happen to me. It took 20 minutes but it finally got past. Its worked fine since. I attest this to it installing the update
rajman  +   739d ago
I've had the same crap happen to me, uploaded a video to show
MasterofMagnetism  +   739d ago
Damn that sucks man. Hope you can get it fixed soon.
GirlOnFire  +   739d ago
Now I wish I had the funds to get an Xbox One...I guess ill wait till next year. Christmas time is going to take my money. I'm curious about it still. I have PS4 to keep me company still for sure. ^~^
XboxPS  +   739d ago
It's freezing because it's finishing up.
After 1-5 minutes It will boot up.
Kingoftherodeo  +   739d ago
Nahh not a problem it just updates the first set up takes a while all of my friends thought the same thing but its started after a little while
thebudgetgamer  +   739d ago
This stuff is bound to happen when consoles have so many moving parts, I feel for those that spent their hard earned cash for a brick. That must really suck.
GothamReturns  +   739d ago
Well the intital bootup after the update was pretty long
static360  +   739d ago
This is why am thankful that i don't have money to buy early
rkidscd002  +   739d ago
turn the pad on after the reboot - some people are retards
nachokingp  +   739d ago
OK, the "____ of Death" thing is just getting stupid now. It's not even being used properly any more. Enough.
HumanAfterAll  +   739d ago
I appear to be pretty lucky.

No disc drive errors
No freezes.
Update worked.
Games installed and work fine.

I hope everyone else gets theirs fixed. I've been extremely lucky I believe.
Benchm4rk  +   739d ago
Na mate not extremely lucky. Generally most people are enjoying their xbox one without any problems. Just like the ps4. The internet is making the issues with both consoles bigger than what they actually are. My brother about 4 friends and myself all have xboxes that are working fine (touch wood)
HumanAfterAll  +   739d ago
True that. I didn't have any problems with either my X1 all day nor my PS4 all week.

Glad to hear all is well with all your systems as well =D
parentsbasement  +   739d ago
I think people need to take a break at this screen and let it work....they may be causing there own problems, that being said, MS could have put a progress bar or a percent thingy to let you know it aint froze....
superbomberman  +   739d ago
Didn't have any issues with my X1. I was surprised that the box isn't as large as reported and the high build quality. Controller is very nice and love how quick the UI is. Much better than the old 360. The only issue I have is I can't party chat. Not sure if it's a user problem or there is a glitch that needs to be ironed out.
Benchm4rk  +   739d ago
When you tried party chat what was it doing to you. My friend and I went into it and couldn't hear each other until I seen the options below and one said turn chat on or something then my friend had to do the same before we could hear each other
superbomberman  +   738d ago
i figured it out. Actually a friend told me I had to turn on NAT on the router. I had previously done it for the 360 but forgot about it. Also something about PnP if you have that in your router? Anyways it's all working now... except there is no chat between your friends on 360 and no voice messages. Hopefully they will make that possible. The good news is the included skype allows you to make calls to landline across north america for free.
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