Some Xbox One Owners Reporting a ‘Green Screen of Death’

The most serious issue, which most people are screaming about on the official Xbox Support forums, is being dubbed the Green Screen of Death where the Xbox One simply will not boot past the initial green logo screen. Micrsoft has not responded to that thread at all, although the mods have no problem censoring customer’s posts.

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GarrusVakarian1697d ago (Edited 1697d ago )

Launch problems are to be expected, i wish all you early adopters of the X1 the best of luck with your new consoles. Happy next gen!

black0o1697d ago ShowReplies(5)
Sm00thNinja1697d ago

What a great comment! Good luck to all early adopters

riverstars861696d ago

I have gotten both and I'm lucky I've had no problem with either.

However, it takes FOREVER for Xbox One games to install!!

Right now I'd have to give the upper hand to PS4. It's just a lot more accessible, as Xbox One's interface isn't easy to navigate.

Games are great though!!

SonyWarrior1696d ago

I bought xbone and it greenscreen took it back got another one and it got console banned while updating........ went back and they were out.

Mosiac771697d ago

I had this but you have to wait for about ten minutes. This screen means is installing the update

fhizikz1697d ago

Yes I thought mine froze too but give it a min

Darth Gamer1697d ago

I had it as well and was worried for a bit. It did take expecially long to switch out of the green screen but it was just booting up and installing stuff. After the first long reboot, the thing is fast as hell. Good luck to everyone but just be patient with the update process.

sprinterboy1697d ago

Not getting a xbone yet but I read somewhere patience is the key on this green screen, sometimes it's best to wait, been tempted before with MS Windows updates to turn laptop off, remember leaving it on once and went to bed and it sill hadn't done it lol

digim01697d ago

I think we 360 owners are just used to a system that sounds like semi-trucks having sex everytime it boots up. The silence is disarming. But yeah, I had several minor panic attacks waiting for things to load last night.

jjb19811696d ago

Me too, they should mention that on screen because I was almost ready to hard shut it. The little devil told me restart it but the little angel told me to wait. I should start listening to the little angel. Anyway, it's installing the update and it takes about 10 minutes.

ShinMaster1696d ago

Unfortunately that's not always the case

Error E100(total hardware failure) which is sometimes cause by an update, has been bricking Xbox Ones.

LAYLOW1696d ago

Exactly ,mine did the same thing ,you waited this long to have it home people ,quit being so impatient and let it do its thing .

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sinjonezp1697d ago

I assume a flame war over gsod and blod will ensue. We all must accept that there are errors abound with system launches. Ps4 and xb1 are not Immune to such. I applaud gamers taking to the net and forums to voice voice concerns. But for one day mature n4grs, let's not make war. Lol

Kayant1697d ago (Edited 1697d ago )

I love how sites like IGN & CVG who were promoting XB1 pre-launch have yet to report any of these issues but when it was PS4 all of them where jumping on it. SMH.

As everyone has said launch issues some people will have them and be very vocal & many others will be fine and enjoy their XB1.

Bigpappy1697d ago

the Ps4 problem happened to the guys at IGN. Are you not getting enough info right here?

Ezz20131697d ago

i was about to say the same thing
but don't worry they will be forced to report those problems

they will lose their credibility if they don't

S2Killinit1697d ago

IGN is a microsoft mouthpiece and they are very good at it.

CoLD FiRE1696d ago

Yeah they totally have not reported any of these issues and they're all shills licking MS's butt.

They definitely did not post this article

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heliumhead20301697d ago

I don't think this actually a problem. It just hangs the first time u turn it on. I thought mine was bricked or some shit to and turned it off. I cut it right back on and just waited this time. It goes through

riverstars861696d ago

I agree with this, I never turned it off but I was afraid I had a bricked console. The green screen is just up for a long time. People need to be patient, especially when initially setting up their new consoles.

robotgargoyle1697d ago

Thanks. Sincerity is rare on these sites. My xbox one is arriving later today, while I'm at work. Crossing my fingers.

omi25p1697d ago

i got the "green screen of death" took 30 minutes to get past during initial set-up. Now its all fine and im loving the X1.

Also Ryse is brilliant reviews are BS.

Biggest1697d ago

Suuuuuuuuuuure it's brilliant.

DeadMansHand1697d ago

Glad it worked out for you. Also glad you are enjoying your game. Reviews mean nothing what matters is having fun doing what you love.

ikk471696d ago

30 Minutes? Oh common Xbox, were you taking a nap or what?

omi25p1696d ago

its taken 30 minutes once. While it was loading. Probably due to the fact it was the first time i had turned it on.

@Biggest. I doubt you have even played it so STFU. I've beening playing it for 5 hours and im absolutely loving it. Cant understand the negative reviews at all.

Best looking game i've ever played. The combats like Batman Arkham Asylum and the story is all about roman history which is something im personally interested in. So for me its an amazing game.

MRMagoo1231696d ago

you have been playing it for 5 hours ?? are you playing the MP part ? cos the story is like 4 hours if you take your time lol. How are those graphics going a manager i know from EB invited me around to his house to see the ps4 and xbone side by side playing COD and wow does the xbone version look like poo lol.

omi25p1696d ago

@MRmagoo, Fanboy harder.

Benchm4rk1696d ago

Im with you omi. After reading the reviews I almost didnt buy it but I thought id at least give it a go and im glad I did. Visually its amazing and im liking the combat. Chaining together attacks and stuff is great. Very similar to batman.


No one was talking about COD. Go troll elsewhere. Ryse graphics kills COD on any platform anyday of the week

Pope_Kaz_Hirai_II1696d ago

omi25p + 13h ago
i got the "green screen of death" took 30 minutes to get past during initial set-up. Now its all fine and im loving the X1.

Also Ryse is brilliant reviews are BS.

Not sure if serious :o

mixelon1696d ago

Note: you might like Roman history, but Ryse's is totally made up.

Worth reading up on, but in Ryse - nonsense. Nero didn't even have any children who lived past early childhood. The depiction of europe as barbarians is pretty cliched and fun, but not accurate.

Itd be nice to see a big budget game with some historical integrity one day. :(

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GirlOnFire1697d ago

Here light hearted jokes are still bad to Xbox fans.. they popped one of my bubbles. I quit trying to be friends with them.

Animal Mutha 761697d ago


My X1 is waiting for me at home. Saturday is sorted

TBONEJF1696d ago (Edited 1696d ago )

First they say bout the PS4 blue light of death. now the GREEN SCREEN OF DEATH next to the RED LIGHT OF DEATH. Just glad I'm not one of the first people to buy a new console at launch now i hope u guys learn your lesson to always wait a few months or at least a year before buying a new system and wait for all the bugs to get fix first.

Ggame1696d ago

Just curious the MS fanboys are keeping quiet for this complain. :)

JsonHenry1696d ago (Edited 1696d ago )

My buddy just called because his is having the DVD drive not working problem. He called the store and asked if they had any other problems.. he said they've had six people return them so far.

AND! Yes, MS will send you a new console. BUT you have to let them hold on to $600USD first before they send you one. So if you don't have a credit card then you are up the creek without a paddle.

ALSO- THEY ARE NOT SENDING YOU A NEW CONSOLE!! They are sending you a loaner until they fix yours and return it to you. Then you have to ship the one you've been using back to them.

Thank God I have my PS4 and waited on the X1.

mixelon1696d ago

I dont even. I saw someone else mention the holding money thing and i almost didn't believe them.

That's ridiculous and not necessarily legal. They send you a broken machine - at no point should you have to pay for a second even temporarily.

They have a legal obligation to replace a broken unit free of charge, unless your consumer protection laws are borked wherever you live.

Bowzabub1696d ago

Wow..that's just insane.

tordavis1696d ago

People are stupid. That long green logo screen is the system OS installing and setting up. Takes about 5min or less.


you are right , it does take a few minutes, msoft should've put a little bar or something to let you know how far along is the OS install. I almost crapped my pants , I thought it froze on the xbox logo green screen. So far enjoying my Ps4 and X-one !!!!!!!

BLAKHOODe1696d ago

No. People are simply reacting to their $500 investment not doing, in their mind, what it's suppose to do. The green screen fooled me, too. There was no warning whatsoever. Microsoft was the stupid one for not giving any clue to what was going on and I'd imagine these complaints are going to hammer their customer service call lines.

tordavis1696d ago

Green screen got me too! But I was patient, unlike these fudders on N4G.

PSX041696d ago

with Microsoft this news is so normal

H0TSHELLZ1696d ago

Thats real......even though im a PS Fanboy, i dont wish bad things to newly bought expensive items.

falviousuk1696d ago

Exactly the same thing with mine, initial startup took a fair while, sat on the green screen for what SEEMED like a long time, i though it had actually froze, but left it going an d eventually it started up.

So this may just be people not giving it enough time and thinking its not working.

Again lots of posts about suspect xbox's on front page, far far more than we ever saw regarding the faults for the PS4

Shows exactly whoe controls this aggregate news site

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dan-goes-forth1697d ago

Check the GAF thread and Xbox forums on this, a lot of people

GarrusVakarian1697d ago (Edited 1697d ago )

Ill say the same thing as i said with the PS4 launch, the internet makes issues look bigger than they actually are. The majority of people are playing problem-free right now.

sinjonezp1697d ago

Good point. And it's not with just gaming. I think the internet has now change the face of sports too. We take to comment sections and twitter to voice and individuals make situations heightened... negatively.. forcing actions. The issue is the message.everyone has input and people jump to rash conclusions. Granted they are valid, it's just everything is blown out of proportion. Bubble for you.

Minato-Namikaze1697d ago

But with MS's track record, people might be kinda edgy.

1lawrence1697d ago (Edited 1697d ago )

Like rrod was that Internet?

GarrusVakarian1697d ago (Edited 1697d ago )


RROD started being most apparent AFTER launch actually. I should know, we fixed hundreds of them in the shop i used to work in.

dan-goes-forth1697d ago

It would be a little unfair for Xbox fanboys to get away with what they did on this site to the PS4 launch though wouldn't it. I don't care what anyone is buying, both are probably going to be great anyway.

pyramidshead1697d ago

social media and easier ways to spread images and opinions is what's making it so over blown. It's probably a small amount than it's ever made out to be.
Take forums for example, especially the official Xbox forums:

Just for those who 'think' the Xbone is doing any better :P

memots1696d ago

didnt you know that rrod didnt exist. Pr of Ms told us so.

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AgitatedOcelot1697d ago (Edited 1697d ago )

Deleted for duplicate

AgitatedOcelot1697d ago

While yes, I believe the Xbox problems will be overblown just like the PS4, It's still so damn satisfying to watch the turnabout isn't it?

"Hahaha, suck it nerds!" - Francis

Ramuh1697d ago

I do like how they at least keep the color that represents their console. :) Imagine if it was a teal colored screen of death. Mind-Blown.

MrSwankSinatra1697d ago

does literally every console issue have to have "of death" at the end.

strigoi8141697d ago

i know right..i could use a more better one.. the green screen of no return

Heisenburger1697d ago

I came here to say the same thing. I find it quite obnoxious tbh.

I'm gonna go make my coffee... of death.

memots1696d ago

hmmm the BCoD

Black Coffee of DEATH !!

boeso1697d ago

The broken wifi antenna, OF DEATH!!

sourav931696d ago

I think it all started with the BSoD on PCs, and kind of carried on from there.

memots1696d ago

aawww Windows 95 lol..

Good times good times.

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805Junior8051697d ago

This seems like a bigger widespread problem than the PS4 situation. Sucks for whoever bought one and can't enjoy it.

Sm00thNinja1697d ago

WHAT?! It's the first time it's been reported be reasonable

TIER1xWOLFPACKx1697d ago (Edited 1697d ago )

these issues were popping up before launch just no one had reported them

JeffGUNZ1697d ago

What issue? Read the forums you will see people correcting the issue by just leaving on the screen. Apparently from what the forums are stating is the intial install of the update takes longer times for some then others. Once the install is complete, it boots up. It doesn't appear to be a hardware issue. If that's the case, you think they would have shown a progress bar with the update.

memots1696d ago

there is no single issue. there is a bunch of different issue poping all over the place.