Slow install times on the Xbox One have launch buyers upset

Welcome to the next-generation. The Xbox One requires that you install games to your HDD, but apparently it’s an arduous process for most launch buyers of the new console. Social media has been lighting up with reports of slow installs for a number of different games, leaving users with nothing to do on their new toy but watch TV.

These disc-based games seem to be the biggest problems for Xbox One users, with many claiming the installation process won’t even move from 0%. Hopefully, if its a problem on Microsoft’s end, they’ll get it fixed soon so those who jumped in first will actually be able to play games on the new console.

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Septic1366d ago

The website doesn't provide any sources for it's claims, it just says social media has been flagging up these concerns.

It wouldn't however, surprise me as traditional Xbox 360 owners arent usually used to mandatory installation. I know I despise them.

phoenix_dusk1366d ago

Except a lot of gamers in Neogaf are having problems too.

NewMonday1366d ago

now that the 2 systems are out word of moth about the user experience will start to spread, by the end of the year strong impressions good or bad will be established and hard to shake off.

Bathyj1366d ago

I've never even heard a moth speak.

NewMonday1366d ago

err.. it's a figure of speech where I come from :p

Thehyph1366d ago

From what I gather by reading gaf:

The reason it doesn't move from 0% for a while is because it downloads game updates before installation. After that it sounds like the games are playable at 3-5%.

You can probably get into your games quicker if you turn off your internet, let the game install, and then reconnect it so the patch downloads after the fact.

I'm not an Xbox owner, so I have no idea what I'm talking about. Hopefully it helps!

ThunderSpark1366d ago (Edited 1366d ago )

His point was that you spelled Mouth wrong (moth).

Anyway, I'd like to hear from N4G Xbox One owners, about their experience with this issue.

slimeybrainboy1366d ago

Lol, take a day off babyj

+1 Funny

Bathyj1366d ago (Edited 1366d ago )

Today is my day off.

And I'm gonna assume that's a typo not an insult. ;)

Ron_Danger1366d ago


Or he's flirting...

Bathyj1366d ago

Eww , that just took a creepy turn. I hadn't even considered that.

vulcanproject1366d ago (Edited 1366d ago )


Its like I walked into 2006 and the PS3 launch again.

I had massive Deja Vu here. The mirroring of these consoles early fortunes is spooky

BX811366d ago

I haven't had a problem yet( knock on wood). I thought the load times were gonna be faster but I was able to play ryse around 20%, same with bf4 single player. I couldn't play the mp till it fully downloaded. I don't have a ps4 yet so I will compare it to ps3 load times. To me it's faster but not greatly. I just play Killer instinct while the disc is downloading so minor wait time solved. I also haven't had a disc ejecting problem. I was worried especially after last gen but I'm just gaming.

BX811366d ago

@bathyj... Really? Ask Godzilla, moths talk man!

UltimateMaster1365d ago

The PS4 has a x6 Blu-Ray player and the Xbox One hasba cheap x1 or x2.
Yeah, that makes a huge difference.
The download of a PS4 game is 3 times faster if not more than the Xbox One is.
Why didn't people read the specs beforehand?
Do people just buy a console because of a brand?
How dumb is that.

Finch1365d ago (Edited 1365d ago )

Mine is working fine no issues. The down load game toke a while, but really not to long since I was able to play as it went. Think it toke maybe 45 minutes for a full DL and 15 minutes before it let me play. My disc game BF4 installed really fast and it pretty much let me play right away.

vigilante_man1365d ago

If disk drives are the same speed it must be the read times of the BluRay. I thought both new consoles were 6x speed. It is news to me that XB1 uses 1x-2x BluRay speed.

But regardless a massive congratulations to all new owners of XBox One. Here's hoping you have many, many great and awesome hours of next gen gaming in the years to come.

I gotta wait until next week for my PS4 in the UK. It's great to see both consoles have launched pretty much unscathed. This may be the first and last time I say this but Well Done Microsoft!

Its a great day for XBox lovers.

MultiConsoleGamer1365d ago

Yeah, because NeoGAF is a reliable and unbiased source of information.

Oh wait, no its not.

snipermk01365d ago (Edited 1365d ago )

here a video with evidence that the xbox one is MUCH slower when it comes to installing games. Compared with a PS4

Docknoss1365d ago

I haven't had any problems

+ Show (16) more repliesLast reply 1365d ago
infectedaztec1366d ago

I've found that an installed game runs better than on the disc. Yes it means you have to wait but in the long run its worth it.

Plus I think you'll be able to predownload games before they're released and unlock them at the midnight of release. This would be fantastic!

Anyway, this isn't a bad news story - just says that people are desperate to play their xbox one


hummmm.... trying to install a game and it's not moving past 0% is bad in my book.

mixelon1366d ago

Its pretty bad if they have to wait hours to play a game they've bought on disc!

Im glad a solution was found in the comments though. (Unplug the internet and start installation again)

LAWSON721366d ago (Edited 1366d ago )

It does not sound better these games are quite large what would I do when I run out of HDD space on a Xbone? Replace the HDD? Nope
Delete games seems like the only solution and I personally think that is worse than load times.
And just thinking about a HDD failure sounds bad that means sending the console to MS just for them to tell you to wait for replacement when you could have fixed the problem yourself.

5eriously1365d ago

I can remember a time when mandatory installs was a NO-NO! when the PS3 was launched and was used to bash the platform. Another 180?

Agent11365d ago

I was able to play RYSE after 3% installation. I didn't have to wait as things claim around here. I think it has to do with how well your connection speed is.

Benchm4rk1365d ago


I too was able to start the game at 3% but once I did I was prompted to download a 1024MB update before I could continue. The installation process was halted until the update finished. After the update it was around 20-25% before I could get into the campaign. Had a similar issue with COD Ghosts. So as stated in comments above the reason their installation wont move beyond 0% is because its downloading the update first

+ Show (3) more repliesLast reply 1365d ago
n4rc1366d ago

It does take a bit.. But nothing worth worrying about IMO

Games were ready to play within minutes.. This thing is slick but takes some getting used to

xtremeimport1365d ago

until its on the level of the RRoD, these claims are just bound to happen with the launch of new tech.

Happened to Sony, will happen to Microsoft.

You hear more of the bad stories than the good because the consoles that are working, the owners are busy playing!

H0RSE1365d ago (Edited 1365d ago )

I've been playing PC games for years. Installing games is not a problem. I actually prefer it.

Amigaengine1365d ago

Consider me a source. I can tell you first hand it sucks lol

T21365d ago

apparently it doesn't suck, according to your stealth disagree... LOL
Either that or you are NOT a source /s

Visiblemarc1365d ago

Been seeing some reports of super long 1hr
+ but could be related to day one patches of the games as well. Some people might be lumping them in with installation time and apparently the dl speeds are super rough for some.