It appears Amazon now has set up a special process to send replacement consoles within 5-to-7 days to customers who received broken PS4′s.
I really hope they show the number of people who they give a replacemnet too.
If they do, I hope they take the time to actually see whats wrong with it. Having a number without verifying things is the same as making up a number and claiming it's accurate.
I doubt it, it will probably be sent to Sony right away. But why would someone return a working console anyways?
I really hope a full investigation is done and the results are made public. Since the number is so low. I know countless people who got the console from Amazon. From the States to the Philippians. No one had a issue. This is why I'm very much interested to hear what the problems were.
Nov. 15 seemed like it took forever to get here, now 7 more days....ouch.
I just got my PS4 from Amazon, I live in Australia, and all i can say is that it works like a charm.
How bout the fake reviewer's on amazon
There may be a few, but I went through at least 7 pages of 1 star reviews, that is 70 reviews, and all of them had the Amazon Verified Purchase. Unlucky for some, fortunately mine arrived in good condition
Amazon should show the numbers of returned not working ps4
Why? It's not their practise to with other products
a lot of people smashed ps4`s on YouTube so how many people do you think sabotaged a ps4 and sent it back?
I'm not sure if going through Sony may be a faster method. I had ordered my PS4 via Amazon Friday night and actually received it Monday morning. Unfortunately it was DoA with the BLOD (More pulsing Blue Light) and never did get it to even start up or display video. One thing I did notice I would say is that the packaging was not the best. More or less it was just in a bigger box sitting at the bottom and had just the pillow pockets of air lining the top. Just an observation. Anyways, after trying a couple things and even trying out the possible fixes they have listed on the forums. I just ended up jumping into Chat Support via their website. http://community.us.playsta... The Technician had me try a couple things but more or less stated I just it needs to be serviced/replaced. They are sending me a box to ship it back in which is arriving next-day and will include labels to be shipped next day s well. Reading some of the posts on that support forum show that it may be a 4-5 day process. Not sure if Amazon does anything different specifically. Just figured I would share my experience! Just will be excited to play it once it gets here!
ya mine arrived with barely any packing like a lot of the pictures people have posted. luckily mine works fine
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