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Submitted by MajorAly 741d ago | image

Here's How The PlayStation 4 Replacement Box From Sony Looks Like

Sony support, after determining that the PlayStation 4 is needed to be sent back to Sony, promised customers that they will sending customers a ship box or a 'return box' so that the customers can ship their console free of charge to Sony for the replacement. (PS4, Sony)

Eonjay  +   741d ago
Cool. Hopefully you get it back soon!
MajorAly  +   741d ago
Unfortunately the replacement will take around 10-14 business days :(

Still salutations to Sony for acting supremely fast in shipping those boxes given how there was a weekend gap.

Hope that all the faulty ones be replaced with the working ones so everyone can happily enjoy true-next gen :D
#1.1 (Edited 741d ago ) | Agree(19) | Disagree(4) | Report | Reply
ziggurcat  +   741d ago
that's not bad considering people have been told 3 - 5 weeks...
ZBlacktt  +   741d ago
That's the normal time as always. Sorry to hear about your issues.
azshorty2003  +   741d ago
During the beginning of the 360's issues it was taking about 2, but closer to 3 weeks to get back. I had to send back 2 within the first 3 months.

So under 2 weeks isn't Awful, other then the fact that your brand new PS4 broke. That part is awful and I feel for you.
ziggurcat  +   741d ago
wait... 10 - 14 business days actually is about 3 weeks... i m dum.
abzdine  +   740d ago
cool, this is a good strong safe package.
we'll celebrate the PS4 together with the EU launch
Drewbie915  +   740d ago
Sony Support told me, when I called, that Saturday was the last day for expedited shipping which is overnight shipping all around. She said that as soon as they get it and confirm the damage/issue they will immediately overnight ship me a new console. She told me that I could get one as early as Thursday.
Ps4Console  +   740d ago
Well so they should work fast it's people's hard earned money & that goes for any company that doesn't refund you with a new product ASP agree .
#1.1.7 (Edited 740d ago ) | Agree(0) | Disagree(0) | Report
Derekvinyard13  +   741d ago
Hope I will never have to see one of these at my house
AlexanderNevermind  +   741d ago
Was just thinking the same thing...
GuyThatPlaysGames  +   740d ago
Sucks for you guys.
MasterCornholio  +   741d ago
Make sure you spray the console before shipping it.

Nexus 7 2013
BattleTorn  +   741d ago
Dlacy13g  +   741d ago
Yes, didn't you realize all early adopters need to mark their territory? Even if its not your console you should spray it. Over at a friends? No problem! Just wait for that moment your buddy goes to the restroom and then drop your fly and spray away!

I honestly cannot for the life of me figure out what he actually meant either.
MasterCornholio  +   741d ago
Lol look at the pictures at the section where they tell you what not to send.

Insect Infested consoles


Nexus 7 2013
#2.1.2 (Edited 741d ago ) | Agree(5) | Disagree(0) | Report
BISHOP-BRASIL  +   741d ago
I know it may sound crazy worry over "bugs" (I'm not talking just insects, any non-aquatic arthropod, as well as many other small animals as snails and worms should be checked out of the box), but remember those consoles will travel. In fact, they may even leave the country (don't worry too much, I'm sure that if they are decided to send your unit to R&D they'll offe/give you another one before).

Alien species are a serious environmental problem and bugs are the number one group to look for when you are sending anything, because they are easy to miss, yet can cause much harm carying/causing desease, competing with local species and even destroying crops/native flora. And most of the time it's not just introducing a species out of the country or continent, many populations are geographically isolated to small regions like a lake surrounds or a particular forest, and may have no natural predators two or three cities away.

Even worse, many bugs have ways to procriate or replicate without a mate (parthenogesis, pseudogamy, polyembriony, autofecunding hermaphrodits and the list goes on).
Neonridr  +   741d ago
I should hope that your PS4 which is less than a week old is not infested with bugs already. If it is, you may want to consider moving from the woods into an actual house.
BattleTorn  +   741d ago
Ahh, spray for bugs. LOL
ratchet426  +   741d ago
What about cocaine infested consoles? Is that ok?
timlot  +   741d ago
Dat Sony Quality engineering even goes into the replacement box. Oh the irony. Funny that the it has styrofoam while the retail box PS4 is held in cardboard.
GiantEnemyCrab  +   741d ago
I was wondering about the packaging myself. It seems very flimsy and protected by a plastic bag and 2 pieces of cardboard.

I'm taking my back to BB I don't want to deal with the box.
Scatpants  +   741d ago
My PS3 was packed the same way. It was the phat MGS4 edition
hollabox  +   741d ago
Mines had the plastic air bubbles around all 4 sides from Amazon with fragile written on top.
Moncole  +   741d ago
You should look up the Sony timer. Sony is not know to have the best quality products in Japan.
#3.2 (Edited 741d ago ) | Agree(1) | Disagree(4) | Report | Reply
huntsman1230  +   741d ago
If this was the Xbox One this site would've exploded.
falviousuk  +   741d ago
Spot on, but as it's Sony everyone is making excuses, saying it's ok, its just a launch hiccup etc etc.

The same mob that shouted from the heavens about the faulty xbox at the start and still shout about it today, but yet here is the same crowd saying they are ok with it.

Double standards took on a whole new level on here
Puppy_Farts  +   741d ago
Both groups make excuses and both groups troll. Both groups have those with double standards. Don't generalize and say "everyone" is making excuses. By saying "everyone" you're promoting that weird trashy trolling philosophy that people partake in.
falviousuk  +   741d ago
I didnt say everyone, no where in my post did i mention everyone, i appreciate that there are actual real PS4 gamers that just love to play games and good for them, as thats what the hobby is about.

What i did say was that the lot that shouted about the xbox RROD debacle and continue to bring it up almost daily are the ones singles out. those special sorts that frequent here and troll constantly
Fiestabrian  +   741d ago
"Spot on, but as it's Sony everyone is making excuses, saying it's ok, its just a launch hiccup etc etc. "

Your words bro
Belking  +   741d ago
Yep, at least the 360 actually worked on day one and xbox live wasn't broken. It's sad that sony and their followers talked up how great nov15 was gonna be, but they counted their chickens too soon.
Eddie20101  +   741d ago
But instead we get Xbot Whiners in every Playstation thread. Waa, f@@#ing WAAA!
Puppy_Farts  +   741d ago
Your 7th word is "everyone". I'm not trying to call you out, but you did say "everyone". Regardless, I get what you're saying. You're right, some gamers did go crazy with RROD, but that's like me saying floods of 360 boys went ape over PS3's shitty launch. Both sides have their factions of trolls, though, not everyone sucks. :)
Puppy_Farts  +   741d ago
I don't disagree with you, but I'm pretty sure the site has already exploded. I see a LOT of negative Sony articles, troll articles/comments.
JasonKCK  +   741d ago
True but not nearly as bad.
Eddie20101  +   741d ago
The issues with the PS4 are not nearly as bad as the Xbox 360's and The Xbox 360 didn't sell anywhere near a million units in 24 hours or even in it's first week.

There were tons of Xbox 360's that did not work on launch day. Mine worked for for about six month's before failing but I could roast hot dogs and marsh mellows off the back of the console, although I did save money on my heating bill. The local GameStops and Best Buys where I live were getting returned Xbox 360's left and wright the very first week.

I bought my Xbox 360 on launch day and Xbox Live had its fair share of problems with only third of the people trying to sign in.

The amount of bitching and complaining on the Xbox forums was insane.

There were so many returns for the Xbox 360 to GameStops that they stopped selling warranties for the console.
#4.2.2 (Edited 741d ago ) | Agree(0) | Disagree(1) | Report
Neonridr  +   741d ago
@Eddie - a lot more gamers now than back in 2005 too.
SITH  +   741d ago
With secondary explosions.
I shall soon be the next one to use this :( Sony said it should be getting to me either today or tomorrow. I'm hoping today so the faster the better that way I can receive the new one by next Monday or so.

Best of luck to you and me bud. I'm anxious to get Next-Gen started!
BattleTorn  +   741d ago
If it makes you feel any better, know that there are software issues being ironned out as you wait.

I can't play BF4, or KZ atm.
Is that so? even then, I could totally see myself playing single player during this time period lol but it does ease some sorrow off my back a little :)

It just russels my jimmies so much to see these ps4 games sit right next to me and my ps4 right behind and know I could easily be playing if the damn video would show on my tv lol :(
BattleTorn  +   741d ago
Oh, I can't play the single-players either. The games crash too often.

I am going to be trying a full system intialization tonight, where I reset the console, and update OS from USB again.
#5.2 (Edited 741d ago ) | Agree(0) | Disagree(0) | Report | Reply
Oh well that sucks. Hope that works out for ya. I've been skyping with a friend and he's been able to play KZ sp on his ps4. along with other games he got.
mixelon  +   741d ago
Did the box arrive in a bigger box? I want to watch some box unboxing videos!
iistuii  +   741d ago
I will buy in a store so if anything goes wrong it'll go straight back for a refund. I'm not sending anything anywhere, that's the stores job, they sold it me, they give the refund & send it to Sony.
BattleTorn  +   741d ago
I also heard that regardless of what retailer you buy from, the best bet is to go in-person to a Sony store.

It offers the best chance at getting a over-the-counter replacement, or having them possibly ship it back for you
#7.1 (Edited 741d ago ) | Agree(0) | Disagree(0) | Report | Reply
shuuwai  +   741d ago
Picking up, X1 this weekend, hopefully I will get a good X1, like the PS4 w/o any problems. -_-;; I'm Still thinking about that 3DS with the new Zelda game. -_-;;

You have three options, sent it yourself, you might see the console back with within 1 wk, if its not the customer fault, they'll sent you a new one that works. -_-;;

The store options, they will send it, but you're looking at 2-3 weeks, Store usually send batch, not single units.

Last one is get back your money and wait till End of Jan for a PS4 that's not bundle-up.
CyberSentinel  +   741d ago
insect infested
MasterCornholio  +   741d ago

Someone sees it.


Nexus 7 2013
BabyTownFrolics  +   741d ago
The guy from sony told me the box was coming in overnight, the shipping label back to sony was overnight, and that once they receive the console I would get a new one shipped back overnight. Is this info wrong?

If this turns out to be the case then at least sony is taking this seriously and doing their best to make this right for those affected.
#10 (Edited 741d ago ) | Agree(0) | Disagree(3) | Report | Reply
NarcolepZZZZZZ  +   741d ago
Wow. That sure is a beautiful box. Smh. Why is this on n4g?
Nocando  +   741d ago
Here's WHAT The PlayStation 4 Replacement Box From Sony Looks Like.

Christ on a crutch, I can take a typo but come on.
strigoi814  +   741d ago
almost similar looking box and packaging when i send in my 80gb ps3 to Sony because of my stupid brother spraying air duster directly at full blast
Jovanian  +   740d ago
aw, how cute. Now the ps4 gets to be just like the 360 and its RROD. But of course this isn't a bad thing anymore, because sony can do no wrong!
kingPoS  +   740d ago
Why don't they have that kind of foam in retail boxes? If the retail packaging has to be slightly larger to accommodate foam, then so be it!

Gateway MT6706 2008

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