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Submitted by GamingSoup 815d ago | news

PS4 Defection Rate

There has been some reports around the internet about PS4 units having hardware problems but the fact of the matter is, many websites are starting a commotion to report about every defected unit they can find.

What these websites don’t tell you is that there are already a lot of PS4 units out there, and they are in working, stable conditions and there are a lot of these units, more than you would expect. (PS4)

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Kingthrash360  +   815d ago | Well said
you lost me at "reports around the INTERNET"
lol naw i read on but over a million ps4 are out there and compared to the say 300 consoles reported on amazon so far thats very little. but this is the internet age so information like this will spread and sound larger than it really is....non the less its scarier and any horror movie to see such reports hell just 5 would have me worried.
#1 (Edited 815d ago ) | Agree(70) | Disagree(26) | Report | Reply
GamingSoup  +   815d ago
How should I make it easier to read?
PeaSFor  +   815d ago
easier to read?lolwut?
a loud minority will always make it look worst than reality since the silent majority are simply playing without problems, stories are always ridiculously emplified and blown out of proportion because of it... and you are pretty much repeating the same regurgitated overblown crap another time..
#1.1.1 (Edited 815d ago ) | Agree(61) | Disagree(8) | Report
EZMickey  +   815d ago
I think he was just yanking your chain.

Truth is, most people know that the negative news is getting more press than the positive.
Kingthrash360  +   815d ago
chain unsuccessfully yanked i guess lol
GamingSoup  +   815d ago
He (kingthrash) edited his comment, he originally made it sound like he didn't understand. Also, I understand it was only a few, I was just talking about the defects in this post ;)
Eonjay  +   815d ago
Wow, your calculated defect rate is less than Sony's. I see you updated at the end but even .4 sounds ridiculously good. If they can keep it under 1 percent, that would be outstanding.
Boody-Bandit  +   815d ago | Well said
So let me get this straight. Some one created a site called gamingsoup (good name since you're stirring the pot right out of the gate) just to further this horrendous, massive, simply out of control problems with the PS4 even though we have absolutely no idea how minuscule or widespread these problems really are?

I know a couple dozen gamers that all picked up a PS4 and not one of them had a single issue other then PSN having maintenance the 1st day.

My wife and I just dropped my sons PS4 off to his fraternity house today to save him the train ride home and he told me the same thing I'm saying here. He knows a ton of college kids, including a few from his frat house, that picked up PS4s at the midnight launch and he hasn't heard of anyone having a single issue. That college of his is on lock down. That's all they've been doing since the PS4 was released. I just hope he keeps his grades up.

But yeah let's create a site to further blow this up into something that might not be a high percentage issue.

I said it earlier today and I will say it again. Another console is being launched very soon and it has all eyes on it after it's last launch. What goes around comes around. Think about it because you never know what could happen.

Anyone that rubs salt in the wounds of a gamer that had his console go bad is just filled with petty ignorance. I've been there and it's beyond frustrating but yet some actually get pleasure out of this. SMH - clicked
story quality? - WTF?
like this site? - No
#1.1.6 (Edited 815d ago ) | Agree(41) | Disagree(10) | Report
ChrisW  +   815d ago
We will never know the true percentage... just like the numbers for PS2's DRE.
insomnium2  +   815d ago

"Another console is being launched very soon and it has all eyes on it after it's last launch."

I wonder how many news we will get telling us we have a RROD 2 fiasco in our hand. SMH just play the damn games people. I'm in europe and don't have a PS4 but I'm still too occupied with PS3 and Vita games to bother with all this unnecessary BS.
FamilyGuy  +   815d ago
A man will tell 10 people about a bad experience while only praising a good experience to one person. Something like that. Basically you're always gonna hear people be more vocal about problems than they are about something meeting or exceeding their expectations.

I feel bad for the group experiencing problems though, it's like winning a raffle in Bizzarro world, the "prize" is something negative.
Sono421  +   815d ago
I'm not understanding these "issues"... like seriously? Can someone post an actual video to these issues? Because so far this just seems to be blowing smoke... and as for PSN being under maintenance.. unless you actually got a PS4 this would sound bad.. but it wasn't at all.

When you would connect your PS4 right on the Home screen it would say "Playstation Network under maintenance" but then you go to the store and it works just fine.. downloads and all.. then you go to play online and that works just fine as well.. so did the live streams.. and the linking with facebook.. everything. Well except call of duty ghosts was for some reason taking forever to install (not just me having this problem) but other than that the experience has been flawless and even though it was "Under Maintenance" everything worked just fine.. it all worked fine the night I got it at launch and it's worked fine since.. I feel like Sony just made it say that just in case people had problems? but that's just my theory :p

but seriously I would like atleast 2 videos showing these so called "issues"
Soc5  +   814d ago
By not using the term "defection rate"
Lol don't think that's the appropriate term.
Sounds like you're talking about the rate of people switching their loyalty to a cause than a malfunctioning console.
Kingthrash360  +   815d ago
i was joking then too..i erased nothing it was the first sentance only at first..and if i took it seroiusly i wouldnt have read on...c'mon man its a coo article mabad if i pulled the chain too hard.
ZBlacktt  +   815d ago
Love playing my PS4!!! It rocks! God help MS next Friday, lol.
#1.3 (Edited 815d ago ) | Agree(26) | Disagree(22) | Report | Reply
AngelicIceDiamond  +   815d ago
@Black I'm sure they'll do fine.
ZBlacktt  +   815d ago
and who are you? Nobody awh... ok. Thanks they were fine last launch too right?
AngelicIceDiamond  +   815d ago
Wow you instantly got defensive not sure why. You bought your PS4 at launch not sure what else could be your problem at this point.

I just made simple assumption and you blew it out proportion for no reason.

I just said I'm sure MS will be fine next week that's it.
#1.3.3 (Edited 815d ago ) | Agree(13) | Disagree(5) | Report
ZBlacktt  +   815d ago
No, try more like got factual. My whole point was the same drama will unfold for MS as well come Friday and into the weekend. It's just what the Internet brings. That was my assumption based off history.

Now that the word is out that the PS4 sold 1 million consoles in 24hrs ( world record ). Now everyone understands what some of us have been saying all along. That there really wasn't no issue when you look at the total sales.
#1.3.4 (Edited 815d ago ) | Agree(7) | Disagree(2) | Report
joe90   815d ago | Immature | show | Replies(5)
TAURUS-555  +   815d ago
its a lie.

theres no way you can buy a broken ps4
ATiElite  +   815d ago
I know SOME Sony fans are in Spin Mode or Damage Control mode but when FORBES starts writing stories of WIDESPREAD PS4 issues then you can not deny the problem.

well i guess you can deny the problem but it's time to be realistic and realize Sony has an issue.

Screw AMAZON as I feel that that is people at AMAZON doing intentional damage.

I'm talking about the HDMI poor manufacturing port and the Software issues.

Forbes know the Business Magazine who is ALL about Business and how things effect a Companies bottom line. The Magazine trusted by investors.

Not some silly Gamers site written by kids who can't use spell check. Forbes and a few other LEGIT sites is why I started taking this Sony thing serious.

all in all I hope Gamers get working PS4's. They spent money waiting on something and it should work when it arrives.

No one should receive faulty hardware.
#2 (Edited 815d ago ) | Agree(27) | Disagree(49) | Report | Reply
GamingSoup  +   815d ago
I agree!
#2.1 (Edited 815d ago ) | Agree(10) | Disagree(25) | Report | Reply
Nitrowolf2  +   815d ago
Eh, Forbse has had it's fair shares of idiotic posts. They called SOny out of the game after the PS3 $299 price cut and look where the PS3 is now.

Forbse is basically in the same boat as any other site here. Just going based off the Internet. Not saying the PS4 issues are fake or anything, cause i have a friend who has a faulty console. It is a real issue indeed, I just wouldn't make it comign from Forbe a big deal
#2.2 (Edited 815d ago ) | Agree(31) | Disagree(7) | Report | Reply
Sony_Fan  +   815d ago
A prediction and discussing failure rates are a different thing.
Nitrowolf2  +   815d ago
@ Sony_Fan

Isn't this failure Rate basically a prediction? They are gathering info and using math, sure, but no where does this amount for the mass shipped. It's an educated Guess at best
Visiblemarc  +   815d ago | Well said
I worked in computers. Hardware bricking is a FACT of the consumer electronics industry. 0.4% is incredibly low. You expect perfection? The processes required, if it was at all possible, would DRAMATICALLLY effect console pricing. Do you realize how much more consoles would cost of they had to extensively stess test millions of units?

The vast majority of gamers would rather buy a console for $399 and have a 1 in 300 chance of needing to have it replaced for free rather than paying $599 for a machine that is almost guaranteed 100% to work. Don't think it would effect cost? Just consider the space, infrastructure, staff and volume-limiting factors.

I don't care about your fanboy wars, but hell...can we stop warping people's expectations of what normal is?
colinf438  +   815d ago
Well said sir.
jessupj  +   815d ago
Even me, someone that rationally and logically questions issues instead of blindly believing everything I'm told was getting a little scared when there's really nothing to be worried about.

So I could imagine many casual gamers would of believed the FUD. Fortunately casual gamers don't visit gaming news sites.
scott182  +   815d ago
What Sony fan is trying to spin anything? Everyone acknowledges systems will fail, nobody is denying that or saying they wont or haven't. I think the people that are doing the real spinning are the xbots coming out of the wood works drooling over any negative press about Sony... So far there is no failure rate out of the ordinary, especially for launch hardware, is that not correct! holy hell.
LordDhampire  +   815d ago
Lol forbes knows nothing about gaming, forbes has no clue what they are talking about, out of the 100,000 or more units they shipped....200 bad reviews?

Really? That's amazing...just wait til people have had this console long enough to actually write reviews on it
givemeshelter  +   815d ago
You are going to see massive damage control on this site LOL
scott182  +   815d ago
In 1080p, because it's for playstation...
NateCole  +   815d ago
Can we just wait until the dust settles and know for sure the actual failure rate?.

This is silly. Its been out for less than 2 days and we are seeing constant articles about this.

Even if there is total of 4 thousand bricked PS4 its probably only 1 percent of PS4 out now.

We are arguing over something we really don't know for sure.

I advise the same for next week when the x1 launches. Wait until 2 week or even a month to get a clear idea.

In the meantime it is pointless to argue over something we don't know yet.
#3 (Edited 815d ago ) | Agree(11) | Disagree(2) | Report | Reply
smashcrashbash  +   815d ago
Forget it.You are trying to pitch logic on N4G and on a Sony article no less.Anything defense just makes you a damage controlling Sony fanboy and nothing less.
whoyouwit04  +   815d ago
I don't think the faulty consoles are a mall incident, because if they were there wolud be any reason for sony to ask amazone not to allow sale until they can figure out whats goin on.
Nitrowolf2  +   815d ago
They already shipped though, it's kind of hard to ask that back if it was a mailing issue
josephayal  +   815d ago
Think all consoles launched were all fine? cmon
kydrice  +   815d ago
It's like how they report gun owners. Millions of gun owners nationwide who don't kill anyone but once someone shoots someone, it's a huge news story. It's just the nature of media. No one is going to read "Millions of PS4s in working order!" But people will pay attention to "Thousands of PS4s DOA!" then blow it up into a bigger situation than it really is.
SpinalRemains138  +   815d ago
The clear difference is that 1 dead person is too many. Especially when they were at the movies or first grade.

Come on, man.
Corpser  +   815d ago
Studies show only 0.4% of users will complain on the internet when a product is defective
grassyknoll  +   815d ago
Actually studies show if you are upset with a company, you'll tell 15 people, I'd you experience really good service, you might tell one.
Kenshin_BATT0USAI  +   815d ago
The rate of betrayal....brutal.
MASTER_RAIDEN  +   815d ago
"There has been some reports around the internet"

IN THAT CASE, I'm actually a 80 foot tall transformer that shoots nacho cheese from my hands. i use it to fuel my car. not that i need a car to begin with. cause i can fly.

believe me dude I'm telling the truth.
#9 (Edited 815d ago ) | Agree(10) | Disagree(1) | Report | Reply
Jeedai Infidel  +   815d ago
(Holds up bowl of tortilla chips) Help me out big guy!
tweet75  +   815d ago
one thing ive learned is some fan boys of other cosoles will always print negative things and these tend to catch on
kewlkat007  +   815d ago
Damage Control makes things worsts..

I hope this is not serious for Sony. All the hype about hardware sometimes you realize early adopters are the best Quality Control subjects...
smashcrashbash  +   815d ago
What fun.A few console failures and people are in an uproar as if they expected it to be zero.No one is ignoring the problem just saying that so far it doesn't seem to be as many consoles as people are trying to make it seem.Like I said before people better ease up on the PS4 because if the Xbox One's failure rates are higher or just as many people will have no mercy against it.Just accept the fact that there will be always failure rates and the consoles are still under warranty and can be replaced by new ones.Keep the ignorance up and the Xbox One will receive the same ignorance right back at it.I am warning you.You will start another war.It's not damage control it is being sensible.Stop pretending as if the people who it happened to can't just replace it or give it back.The Xbox 360's failure rates were unacceptable but people did damage control and made excuses until Microsoft fixed it 3 years later.It has only been a few days and 0.04% of the amount sold.Stop exaggerating for once please. I come back to N4G after all this time and you guys are STILL behaving like this?
#12 (Edited 815d ago ) | Agree(6) | Disagree(2) | Report | Reply
bomboclaat_gamer  +   815d ago
the rate of yoshidas lies?

why do these sheep believe everything this guy says. they are like little kids in some fantasy game world

yoshida: "not true. it changes colors"

ps fanboy: "omg i wanna change mine to pink. yoshida is sooo cool"

ps fanboy 2: "omg yeah ps fanboy one, i wanna change mine to white."

#13 (Edited 815d ago ) | Agree(7) | Disagree(20) | Report | Reply
joe90  +   815d ago
Bomb lol:

My PS4 has a bulb that changes colour.....MS copied Sony because they have a bulb on the console.

Can not believe Xbox ripped off Sony using a TV to play games.

If it wasn't for Sony no gaming devices would have a controller

Masterchief_KOK  +   815d ago
Sony fanboy workship that dude like a god smh
jessupj  +   815d ago
MS apologists are always so funny. They almost always never use any kind of common sense or rational thought in their comments.

Shall I direct you all the lies Pennello has spewed over the last few months? How about Majoy Nelson's BS? Should I even mention Don Mattrick?

And yet you talk about Yoshida... utterly laughable.
DigitalRaptor  +   815d ago
What in the wild f*ck are you guys talking about?

Man, the illogical bitterness of Xbox fanboys is showing, completely. I think any logical, clear-minded gamer would take the word of Yoshida - who has factually clarified most questions people have had things over Twitter - over a thousand Pennellos, Spencers, Mattricks and Major Nelsons - who have collectively lied to your face more times than i think anyone can keep a count of.
#13.4 (Edited 815d ago ) | Agree(3) | Disagree(2) | Report | Reply
DarkBlood  +   815d ago
Well i can say im not having any groundbreaking issues with my ps4.
JaredH  +   815d ago
I'm curious if anyone on this site has had problems. Mines been working perfectly fine with only some network issues the morning of launch which was expected. That's why I installed the software update through usb stick.
#15 (Edited 815d ago ) | Agree(5) | Disagree(0) | Report | Reply
bomboclaat_gamer  +   815d ago
yeah man i downloaded 1.50 over the internet and it messed up mine. i figured all i had to do was temporarily change the resolution to 480p in safe mode, then the update went through like butter

at least i got a free 20 dollar credit from amazon lol. they even sent me shipping label lol
DevilishSix  +   815d ago
Expected launch PS4 units in US around 1,000,000. A few failures will occur any reasonable person knows this.

What the industry should be concerned with is what will the X1 failures be, the 360 launch was a disaster.
RogueStatus28  +   815d ago
The damage control on Sony websites such as N4G, IGN, and GAF is incredible…
#17 (Edited 815d ago ) | Agree(14) | Disagree(14) | Report | Reply
smashcrashbash  +   815d ago
Wow.Since when is IGN a Sony website? I don't remember IGN giving Sony any leeway for anything.In fact wasn't IGN's review of Knack less then perfect? And before we jump to who lied I assume people have already forgotten Microsoft lying about how many systems were being effected by RROD and people lapped it up calling anyone who disagreed a Sony fanboy trying to mess up the Xbox 360.How soon people forget.
#17.1 (Edited 815d ago ) | Agree(8) | Disagree(8) | Report | Reply
RogueStatus28  +   813d ago
IGN is Sony controlled. Both from the editors and the user base.
Funantic1  +   815d ago
The denial hurts. They'll never admit that the PS4 launch is a disaster...weak launch games with bad reviews, loud jet plane fans, HDMI problems, software issues, awful customer feedback from verified purchasers, eject button problems, updating problems, DOAs, red light of death, blue pulsating lights....lights, lights, lights. The list is still going on and it's only been 2 full days since the release. This has got to be higher than %.4 failure rate. This hurts the gaming industry. This has got to have MS nervous about their launch.
KwietStorm  +   815d ago
A disaster haha my god I can't stand this community.
GotEnder  +   815d ago
why does it concern you so much?after checking your comment history i would think that you have nothing but hate for all things sony. so why does someone who has no intention of ever getting a ps4 care about failure rates? i could care less about xbox one failure rates. why? because i dont plan to buy one, so its not something that concerns me. its disgusting to see someone take so much pleasure from other peoples misfortune. electronics break plain and simple. lets wait a few weeks until we get definitive numbers before we all go into panic mode.
OsirisBlack  +   815d ago
This is the silliest thing that I have read on here since I have been a member. Seriously 1 million units moved and how many defective? Even if its around 2k which purportedly it isn't. That would be very low and no where near the RROD fiasco.

The problem with this is Microsofts machine releases next Thursday night. One could only pray that they have similar success. I have my PS4 and have had 0 issues and am very excited to pick up my XB1 next week but lets not spread deluded fiction as if it is fact over the internet.

The only problem I had with my PS4 was setting up my PSN account as their servers were slammed. I also think the packaging could have been done much better as the console has little to no protection so anyone getting it delivered is at the mercy of the delivery service that drops their package off.

To address your points ......
1) what disaster?

2) Battlefield 4,AC4,KZSF,NBA2K14,Resogun,Tri ne 2,DCUO and Black light are all outstanding games if you have not played them you have no idea what you are missing. Yes BF4 and AC4 are multiplat but the PS4 is the plat to own them on. Several review sites get paid by Microsoft and sony they are not reliable Period.

3)Fan run smooth and quiet, Hdmi Port works wonderfully unless you just force it in there at a bad angle.... this also applies to several other adult activities. You have to caress her before you penetrate.

No such software issues here, I think the main problem people had was disconnecting during the firmware update which causes some stability issues.

Eject button problems? never heard of any such problems.

Updating problems ...... hundreds of thousands of people slamming the server at once is going to cause problems just as anyone who plays a MMO.

DoA could be the result of anything including piss poor handling or a problem during production.

The red light is not death it is a sign of overheating. I played BF4 for 8 hours straight and had no heating issues as the system was still cool to the touch. I run it on the second shelf of my entertainment unit which is all glass and wide open.

Cant comment on the blue light as mine is only blue when it first turns on then it goes to a solid white line while in use... in standby mode its orange.

Also as to your math we know they sold 1,000,000 units so lets assume for the sake of not being biased that 2k sold were defective. That % is still minimal. You could bump it up to 10k and its still well under the general 15% defect rate of new electronic devices.

As I stated above I just hope my XBOX1 works as well as my PS4. I went through 6 RROD X360 and really hope they learned from their mistakes. To everyone blowing the PS4 thing out of proportion .... shame on you.
strigoi814  +   815d ago
haha internet yah believe everything on it...
level 360  +   815d ago
Defection is usually used to describe a physical act of giving up his/her allegiance to a Country/State in exchange for another.

Defective rate is the better word.
ELCUCO  +   815d ago
My PS4 running strong!
solidboss07  +   815d ago
I hope both consoles are reliable. The number of problems probably include human error. You know, people forcing HDMI's in upside down, letting their consoles fall over, ect.
#21 (Edited 815d ago ) | Agree(3) | Disagree(1) | Report | Reply
bligmerk  +   815d ago
Neogaf has over 200 pages about launch PS4's and if there was some major defect, they would be screeching bloody murder by now. Almost every post is about enjoying their PS4, with quite a few new tips being passed at the same time, like the light is on by default and can be set to off, voice commands are working with a mic to the DS4 including taking a screenshot and generic headsets working.

The MS lapdog xbot FUD effort has fizzled in one day.
srd4484  +   815d ago
They have a thread dedicated to broken PS4s. Also, it's not like the average joe knows about Neogaf or can even get an account witin 2 days approved so they can post. Go to the Sony support forum page. Yikes.
tigertom53  +   815d ago
I heard that amazon has a 45% failure rate friend at work got a note that his order for ps4 that he wont get it until first of next year.
Bladesfist  +   815d ago
Amazon's friend has a 45% failure rate? I hope he will be okay.
Jeedai Infidel  +   815d ago
I would have broken so many bones as a young skateboarder if I had a 45% failure rate.
GarrusVakarian  +   815d ago

No, 40-50% of people who bothered to give FEEDBACK on their amazon ps4 purchase have reported issues....not 45% of entire amazon ps4 buyers. Man, some people need to learn to read articles properly and stop listening to rumours. You know how many people ive heard now saying that "OMG amazon has 50% failure rate on PS4's"? Alot.

Comments like yours prove why its dangerous to give articles misleading titles.
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Sarobi  +   815d ago
Defects haunt launch systems, it's the main risk of being a launch owner. Mine is running fine and I'm glad it is.
Subby  +   815d ago
Defection? At least have the title make sense.
DJ  +   815d ago
"The defect ratio for the PS4 is estimated to be 0.175%, which is minimal."

Pretty great news. PS3 defect rate was 3%, and Xbox 360 defect rate was 30%.
firefly69  +   815d ago
Wrong!Defect ratio estimated by Sony on the PS4 is 4%;just search on the web.You are taken nºout of ...
#26.1 (Edited 815d ago ) | Agree(2) | Disagree(6) | Report | Reply
MasterCornholio  +   815d ago

Sony didnt say that.

""the number of affected systems represents less than .4% of shipped units to date, which is within our expectations for a new product introduction." According to the rep, "there have been several problems reported, which leads us to believe there isn't a singular problem that could impact a broader percentage of systems.""

You lose.

#26.1.1 (Edited 815d ago ) | Agree(4) | Disagree(2) | Report
GarrusVakarian  +   815d ago
Man, people like you are dangerous. You spread so much misinformation.
#26.1.2 (Edited 815d ago ) | Agree(3) | Disagree(0) | Report
Animal Mutha 76  +   815d ago
It's far too early to tell yet. I've seen a lot of different faults already but there is no indication of how widespread these are.

Thanks to social media the vocal few can be well publicised. I feel for these people I really do. I know how annoyed I would be if my console died after only a few hours.

I hope my x1 next week is not a bad apple but some unfortunately will be and N4G will make those seem like the end of the world.
MasterCornholio  +   815d ago
This is whats going to happen.

1. Random Xbox One user plugs in XBOX One and discovers it to be DOA

2. Said Xbox One user posts on the internet

3. Fanboys see post and say "OMG return of RROD"

4. More defective units appear

5. Fanboys " OMG the majority of units are defective"

And so on and so forth.

Dont say i didnt warn you. Like i always said buying a console at launch is like playing the lottery. Theres risk involved but dang it i want my PS4 day one.
#27.1 (Edited 815d ago ) | Agree(6) | Disagree(0) | Report | Reply
GiantEnemyCrab  +   815d ago
Well it happened to me today. PS4 will play for about 3 minutes and then just shuts off. I've been to the support forums and there are many with the issue and no real fixes. I've tried all the ones I could see on the internet.

Taking it back to Best Buy and waiting for the XB1 on Friday. I am really disappointed because I was loving what I was seeing and playing. I am having RROD and YLOD flashbacks over here!
llMurcielagoll  +   815d ago
Well, I read the numbers and it seems is still very small compared to the number of units shipped. I haven't received mine yet but hopefully I am not one of the 0.4% systems.
idontcare  +   815d ago
well, if this is true ...

Foxconn Intern Claims to Have Sabotaged PS4 Manufacture


what a sad world we live in!
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