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PS4 'Blue Light Of Death' Has No Clear Fix Yet

A number of PlayStation 4 owners appear to have non-functional units that all suffer the same problem, a so-called blue light — or blue pulse — of death. We can’t tell how many and assume it’s a small but noteworthy minority.

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kotaku.com.au
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neocores952d ago

Ummm they already found a fix for it but nice way to troll need to do some research before u submit again

HelpfulGamer952d ago

Kotaku Australia(kotaku.com.au) should have waited for the Australian PS4 Launch. By then, they'll be no problem.

Elzer952d ago

PS4 can't handle knack or something lmao

0ut1awed951d ago (Edited 951d ago )

Come on guys, use some critical logic. It's probably no more a problem than any other electronic that's been made.

They already said they expect .04% to fail. They also said they sold over 1 million in the first 24 hours. That leaves 4,000 people will failed systems. Even if it was up to 1% (which is still an acceptable number of failures for electronics) that's 10,000 people. That's only first 24 hours and we are at almost at 72 hours.

Now also think about this. Social media really wasn't around when the 360/PS3 launched. Now everyone has the ability to voice their opinion instantly. it would seem like a crap ton of systems are failing even if half of those 4,000 people go post their troubles. That's 2,000 individual documented reports of failed systems within the first 48 hours.

Not to mention it took PS3 months to hit one million sales and the 360 only had 360,000 units sold two weeks after launch. People that can't understand the ratio of these numbers see 2,000 reports and say "OMG PS4 SUKZ!"

Now don't get me wrong, it sucks ass for those people. I would be pissed too and defiantly be posting all around the net.

You just need to keep these reports in perspective. There is always the possibility that it's a much bigger issue. If you sit back and review all the facts, nothing really points to that yet.

Don't believe me? Wait for the X1 launch. They're set to ship similar numbers as the PS4 so they should have thousands of failed units too that the internet also blows out of proportion.

The Killer951d ago

even if the issue is big, sony will simply fix it with the one year warranty.

the big issue if the issue remains and occurs after the one year warranty.

knowing sony products, they are quality products. so am sure they will fix it this small issue.

OpieWinston951d ago

@The Killer

I'd agree with you about the warranty...But the funny part is the Sony sales rep were trying to get people to extend their warranty($79.99) when they called them with their PS4 problems.

That's just sad that you've got someone's money for a DOA console and they want to take more from you.

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-Mika-952d ago

Im surprised you have 6 disagrees. I thought it would be the opposite knowing this site.

EZMickey952d ago

They've found fixes for the "Red Line of Death", yes, but users experiencing the Blue Light of Death are only successful in exchanging their faulty console directly with Sony or their retailer.

neocores952d ago

The pulsing blue light was due to a little metal part sticking up in the HDMI slot all u had to do was push it dwn go to IGN they will tell u its been fixed once u do that the system will work

joe90952d ago (Edited 952d ago )

neocores....Yeh right just poke down a piece of metal on your PS4 to make it work. WOW. I am having a great laugh on this issue as "TEH GREATNESS" is actually just a broken piece of plastic HAHAHA

All these months of Piss Stinking Sony Fanboys saying that Microsoft are a bunch of 180 scum bags have been landed with a melting piece of Sony SHIT. Failure rates are well into 30% now after releasing the full console to the public. I have maybe 3 or 4 friends out of the 10 PS4 buyers having to return it....OUCH
HAHAHAHAHAHAHAHAHAHAHAHAHAHAH AHAHAHAHAHAHAHAHAHAHAHAHAHAHAH A HAHAHAHAHAHAHAHAHAHAHAHAHAHAHA H AHAHAHAHAHAHAHAHAHAHAHAHAHAHAH A HAHAHAHAHAHAHAHAHAHAHAHAHAHAHA H AHAHAHAHAHAHAHAHAHAHAHAHAHAHAH A HAHAHAHAHAHAHAHAHAHAHAHAHAHAHA H AHAHAHAHAHAHAHAHAHAHAHAHAHAHAH A HAHAHAHAHAHAHAHAHAHAHAHAHAHAHA H AHAHAHAHAHAHAHAHAHAHAHAHAHAHAH A HAHAHAHAHAHAHAHAHAHAHAHAHAHAHA H AHAHAHAHAHAHAHAHAHAHAHAHAHAHAH A HAHAHAHAHAHAHAHAHAHAHAHAHAHAHA H AHAHAHAHAHAHAHAHAHAHAHAHAHAHAH A HAHAHAHAHAHAHAHAHAHAHAHAHAHAHA H AHAHAHAHAHAHAHAHAHAHAHAHAHAHAH A HAHAHAHAHAHAHAHAHAHAHAHAHAHAHA H AHAHAHAHAHAHAHAHAHAHAHAHAHAHAH A HAHAHAHAHAHAHAHAHAHAHAHAHAHAHA H AHAHAHAHAHAHAHAHAHAHAHAHAHAHAH A HAHAHAHAHAHAHAHAHAHAHAHAHAHAHA H AHAHAHAHAHAHAHAHAHAHAHAHAHAHAH A HAHAHAHAHAHAHAHAHAHAHAHAHAHAHA H AHAHAHAHAHAHAHAHAHAHAHAHAHAHAH A HAHAHAHAHAHAHAHAHAHAHAHAHAHAHA H AHAHAHAHAHAHAHAHAHAHAHAHAHAHAH A HAHAHAHAHAHAHAHAHAHAHAHAHAHAHA H AHAHAHAHAHAHAHAHAHAHAHAHAHAHAH A HAHAHAHAHAHAHAHAHAHAHAHAHAHAHA H AHAHAHAHAHAHAHAHAHAHAHAHAHAHAH A HAHAHAHAHAHAHAHAHAHAHAHAHAHAHA H AHAHAHAHAHAHAHAHAHAHAHAHAHAHAH A HAHAHAHAHAHAHAHAHAHAHAHAHAHAHA H AHAHAHAHAHAHAHAHAHAHAHAHAHAHAH A HAHAHAHAHAHAHAHAHAHAHAHAHAHAHA H AHAHAHAHAHAHAHAHAHAHAHAHAHAHAH A HAHAHAHAHAHAHAHAHAHAHAHAHAHAHA H AHAHAHAHAHAHAHAHAHAHAHAHAHAHAH A

I am a PC gamer so do NOT accuse me of been and "Xbot" it's just you shouldn't have trolled the RROD and Xbox One so hard for so long as it was always going to turn around and bite you on your Piss Stinking Sony Fanboy Arse.

Do NOT reply as you will only look stupid and i will bring up your old posts about how good the PS4 is + this will get removed and a bubble loss.

I am happy to lose a bubble or be banned just laughing at your poor pathetic kind who thought the PS4 was "TEH GREATNEZZZZZ"

LOL OMG i am still in stitches over how you hardcore trolled every Xbox One article, to be losing shares and customers over broken consoles.

LOL please please PLEASE don't reply you will just look like a Sony Defence Force fucking pecker.

Pintheshadows952d ago

More amusing is that Kotaku US posted a video yesterday addressing this. If you ram the HDMI cable in like a oaf it isn't going to work. The pulsing blue light is the PS4 trying and failing to get an output signal as the HDMI cable isn't connected properly.

ZeroX9876952d ago (Edited 952d ago )

@joe90
yeah PC parts never breaks, never ever. never happened and never will.

no more bubbles?, ahhhh

Ares84HU952d ago

Joe90

Where did you get that 30% failure rate?? 3 out of your 10 friends had to return it??

I feel like you are pulling this out of your ass and you don't even have 10 friends, let alone 10 with PS4 systems.
Everyone that I know who has gotten a PS4 has no problems what so ever.

Show me an official source that confirms 30% failure rate. If you can't, you'll just look like an asshole and an xbox fanboy. Which you are because we all know that xbox fanboys #1 scapegoat is to call themselves PC gamers and on PC we all know everything works and runs smoothly and nothing EVER brakes. Maybe you want to look at nvidia's lates flop, the almost $1000 video card that is faulty by design. You dumbass.

scott182952d ago

@joe90

wow man, it's ok.

4Sh0w952d ago (Edited 952d ago )

joe90 you make xbox fans and ALL gamers look like immature spoiled punk kids, you're the epitome of what's bad about the internet.

itBourne952d ago (Edited 952d ago )

I cannot understand how an hdmi port would cause a flashing blue light. I unplugged my hdmi and guess what, it still started up fine. An hdmi problem should result in the system still starting you just cannot see it right? Unless the ps4 can recognize its there just messed up. I think that hdmi thing was a more isolated thing. Who knows tho with the internet, some things get blown up others do not.

EZMickey952d ago

Guys, this is different from the HDMI thing.

@Pintheshadows Kotaku actually investigated this quite thoroughly and found no solution beyond direct exchange with Sony or the retailer.

kotaku.com/ps4-blue-light-of- death-has-no-clear-fix-yet-1465 979487

All it takes is a little reading sweg. -_-

ChrisW952d ago

I've got to agree with one thing Joe90 said, "you shouldn't have trolled the RROD and Xbox One so hard for so long as it was always going to turn around and bite you..."

Yup, what comes around, goes around.

Eddie20101951d ago (Edited 951d ago )

@Joe90

The Xbots got as good as they give, there's no saints on either side of the fanboy war. Just loud mouthed belligerent fanboys that think they are saints.

I build PC"s and I have gotten my fair share of bad PC parts and I have fixed my fare share of store bought PC's. Failure rate on PC's is pretty darn high.

Panthers951d ago

Is this a joke? The PS4 issues are minimal. I do feel bad for anyone with a broken console as there is no bigger mood killer during a new launch.

I have a lot of friends with one, not one broke. None of us, however, got it off Amazon.

Mine is working great. Now I just need EA to fix BF4. The game is a blast when I can play, but Conquest doesnt work :(

+ Show (9) more repliesLast reply 951d ago
joe90952d ago (Edited 952d ago )

RROD....Sorry i meant BLOD seems to be a major issue right now with the PS4. Glad i canceled my pre-order and bought the Bone.

Kingthrash360 .....0.4% was the stats 4 days ago before actual customer reports. Bring new news please.

memots952d ago

reading your comments history, it sure did sound like you ever were going to buy a ps4 ...

twdll952d ago

I have heard that workers at Foxcon (who were mad at Foxcon) sabotaged some of the PS4's that were going out from there. They were supposedly shipped from Amazon. But I also heard that Foxcon puts together the XBox one as well so watch out. As for my PS4 it is running without incident. Purchased from Best Buy at Launch.

HammadTheBeast952d ago

Wow you bought the bone... nice to know you trust MS after a 50%+ failure rate, seems legit.

Kingthrash360952d ago

you may be speaking too soon though...also a out of over 1,000,000 sold and out...0.4% was reported as faulty. if this was a major problem we would know by now. it is a problem though but the x1 hasnt come out yet...its predecessor had over a 50.0% fail rate ps3 just 3.0#.
not to say ps4 will not have over 3.0% OR that x1 will have over 50.0% just saying nothing is safe from faulty launch mass produced consoles.

MASTER_RAIDEN952d ago

HAHA. sure you did man…sure you did.

GezForce952d ago

Hope that works out well for you

punisher99952d ago

@joe90:

This has got to be the most retarded thing I've ever read in my life. You canceled your PS4 preorder because of an unproven failure rate, and you go back to the company that just recently had the highest failure rate for a console in history?? What ever it is you are smoking. I want some of it!

ZeroX9876952d ago (Edited 952d ago )

the 360 had problems, the PS2 had dvd lens problem, the Xbox (original) the dvd drive wouldn't open, PS3 YLOD, windows BSOD.....

I think we all saw what early releases are like. GTA5 online anyone?

already got my PS4, not a problem yet. I wish everyone had a great launch day and I sure hope X1 users won't have problems either.

we're all gamers and enjoy playing those masterpieces, whatever system your playing on.

itBourne952d ago (Edited 952d ago )

Well have fun with your X1 and I will have fun playing Infamous SS, The Order, and all the ND, SSM, MM, and the plethora of other developer's games, exclusive to ps4 = P

knoxin952d ago

joe90 your a troll, looking at your past history proves that

Seraphim952d ago (Edited 952d ago )

you killed it. All this trolling and bashing and yet it appears you are spot on yet you lack the intelligence to notice it so I'll make it clear for you. You said, "Seems to be a major issue." Yes it Only seems to be a major issue because all you're reading are the 1/1000 cry about having a problem, a bricked console out the box or one that worked for minutes-day then suddenly crapped out. The other 999 of us with working systems aren't online raving about how we got a system that works. No we're waiting to write an informative review that will actually help others make a decision if they're on the fence. So you are correct Sir, it only seems to be a major issue but in reality it's nothing more than common failure like any other electronic device.

CannonB8952d ago

@Seraphim. Well said. But if I can just correct you on one small point. The other 999 aren't waiting on writing a review. They're sitting playing their PS4 with absolutely no problems at all. Having worked in retail electronics, I can tell you that every new piece of technology that comes out has teething problems. No exceptions. The PS4's problems just now are minor setbacks caused by a manufacturing industry run by money-grabbers and by a workforce who are over-worked and underpaid. Sony deserve a great deal of credit for the minimal amount of returns there have been.
The only reason the issue become so wide-spread and well-known over a short period of time was because of a few high-profile cases. The Taco Bell winner and IGN being two of the biggest.

Eddie20101951d ago

Another liar. Never were going to buy a PS4.

Ares84HU951d ago

And there we are ladies and gentleman. The alleged PC gamer who swore he isn't an xbot just proved himself to be an xbot. You are a bad troll joe90! Try harder next time. You might need to register a new account though because this one will be destroyed thanks to your limitless stupidity.

You NEVER had a PS4 on preorder buddy. Not in your dreams. You always had an Xbone preordered and I don't even think you ever gamed on PC. Maybe on your Surface tabled. That hardcore Candy Crush man. The awesome PC gaming moments you must've had.

RAGE91951d ago

@Twdll. 10% of xbox ones were made by foxconn the other 90% built in brasil

+ Show (13) more repliesLast reply 951d ago
Cyfyxtfg952d ago

Lol yay xbox!! I knew i made the right choice

scott182952d ago

Seeing as how it's not out yet and we have no idea what the failure rate for it will be...

MorePowerOfGreen952d ago (Edited 952d ago )

^^^

MSFT has been upfront with showing many consoles running and allowing people to play them at many gaming events. No XB1 problems have been reported yet Sony hardly publically allowed their console to be played at pre launch gaming events.
When PS4 was at gaming events PS4 has had issues every time(every show)

MSFT has done QC like no other after RROD($1 Billion) so fail rate will be low.

XB1 was designed better on the software and hardware side. Sony months ago were leaked MSFT secrets and Sony changed PS4 specs to match XB1 and they also copied leaked features.

XB1 is powerful bro.

Sony may have many people fooled in thinking PS4 is powerful due to it's GPU memory but as a next gen gaming multimedia home theater PC, XB1 is a beast.

XB1 has a powerful CPU with many co-processors for offloading and >over 16 gigs of various memory< running all this stuff(RAM/FLASH/ESRAM)plus hyper-visor / move- engines

PS4 will not be able to follow XB1 into the cloud compute future, XB1 was built from the ground up for nextgen applications and you can see PS4 is having trouble out of the gate.

CannonB8952d ago

Yeah, fair enough. But you have to question if Microsoft would be doing the same things regarding QC had they not been burnt (badly) by the failure rate of the 360.
At least it looks like they have learnt from mistakes in the past.

Ares84HU951d ago

@PowerOfGreen

What the hell are you talking about buddy?? It was the other way around. I found PS kiosks all over GameStops and Best Buys yet I couldn't find a single Xbox One on display untill 3 days ago and that wasn't even turned on. You have your facts upside down.

The Xbone isn't as powerful as the PS4, are you out of your mind? Xbox one is a 720p system and PS4 is 1080p. What GPU are you talking about?? The PS4 is is more powerful in every area. Cloud you say?? Hahahahahah funny. If that will ever work it can be just as easily be applied to the PS4 but you forget about people with monthly data limitations. If the Xbone will be using cloud and some games can only run because they need the extra horse power of the cloud than those people with montly data limitations can play their games for half a month than have to stop because they exceed their limits?? That's just fucking stupid. Also, you keep on forgeting about people who don't even have internet connection at home. What about them? They will be able to buy some games for a year or two than the Xbone won't have the power to play games after that because it needs to cloud to do so?? You can't be that stupid to believe this cloud bullshit. It won't make the Xbone more powerful. I know you like to believe it but it just won't. The Xbone will always be behind the PS4 in terms of power and this was even stated by almost all of the developers you dumbass.

GoodnessGreatness951d ago

Nah still wrong choice. What people tend to forget that there's a more huge number of consoles that are running fine.

SharnOfTheDEAD951d ago (Edited 951d ago )

@powerofgreen

Only thing I seen Microsoft be upfront about is banning anyone who gets the console early and having embargo dates on the day before release...yeah really upfront right there!

static5245951d ago

@morepowerofgreen

What are you talking about man?? Half the time the games weren't even running on X1 but a PC. And X1 has it's problems too. Like not being able to get passed the boot-up screen. Stop talking about things that you obviously have no knowledge about or facts to back it up

+ Show (4) more repliesLast reply 951d ago
Sony_Fan952d ago

Thank god i cancelled my pre order after the launch games ended up being mediocre/bad. don't have to go through the massive chance of a failed system.

scott182952d ago

Dude, seriously? just seriously....

Kryptix952d ago

The guy thinks the launch games are the only games a next gen console offers. lol I can spot an attention seeking fool easily with idiotic comments like that.

Ares84HU951d ago (Edited 951d ago )

Sony_Fan

You think if you register with that name we won't see who you really are Xbot?

You never had a PS4 preordered.

You Xbots make it too easy. You don't even try anymore.

All that shit talk from last gen is coming back right in your faces and you just can't take it. Don't worry, you Xbots got what you deserve.

BX81952d ago

@neocores having to fix your band new console before you can use it is the wrong answer, so stop acting like it's no big deal. I was gonna get one next week but I'm passing till Sony comes out and says we have this under control, I don't want to play the is my console made correctly?, game. I played that game last gen.

BG11579952d ago (Edited 952d ago )

@Neocores I got both of your comments bubble up has helpful.
Nice of you sharing the info.

JUDALATION951d ago

IM SO PISSED AT SONY! BOTH MY SONY HEADSETS DON'T WORK ON THE PS4 AND THEY WERE MADE FOR CONSOLES! THEY HAVE NO WAY TO APPROVE MULTIPLE FRIEND REQUEST, AND I HAVE SO MANY FRIEND REQUEST! AND I CANT EVEN USE MY PVR! SONY THIS SHOULD HAVE BEEN PATCHED ON DAY ONE! SINCE THE XBOX WONT HAVE NONE OF THESE PROBLEMS ONCE XBOX COMES OUT IM SELLING MY PS4 UNLESS THESE ISSUES ARE FIXED!

+ Show (6) more repliesLast reply 951d ago
The_Villager952d ago

Sony really need to get their act together and find a fix this before the holidays. This is unacceptable especially for a company as big as sony.

4lc4pon3952d ago

So u expected a major launch to be perfect. They already told amazon to stop selling units and have already stopped production. I'm sure there working on it. U act like it has to be 100% news flash its impossible to get 100%

hellzsupernova952d ago

wait what. they stopped production?!

MRMagoo123952d ago

they havent stopped production.

supes_24952d ago

I am living my PS4! It's not all bad news out there. There's more working than non working consoles, you just hear about the bad ones more, that's all that's happening here. You better believe the Xbox will have failures too when it launces, question is will it worse? Only time will tell.

rainslacker952d ago

wow. I hope you have some links to back up that statement, because I'm pretty sure that would be number one front page news here on N4G.

wonderfulmonkeyman952d ago

That's the thing, though; they had issues with the PS3 launch as well.
Issues they should have caught just like now.
They should have learned better, but they haven't.

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awesomeperson952d ago

Judging by your comment history - you really don't care for Sony's position.

And your argument is flawed, any electronic launch will have problems. We live in an age where social media is all too readily accessible - and hence, those with problems are able to make a large noise.

It is simply unfortunate that there was obviously some problems in the manufacturing, and there are still some software issues to be ironed out - but it should be expected.

Mosiac77952d ago

I guess everybody voting down on The Villager don't want sony to fix this.

HammadTheBeast952d ago

No, they just find it hypocritical that he is quick to criticize Sony, yet not MS over their 50%+ RROD rate.

JasonKCK952d ago

To be fair this is a new generation. Talking about fail rates for a console that was fixed years ago compared to one that just released is different. I don't think anyone in their right mind would dismiss the 360 fail rate but that was then, this is now.

Chevalier952d ago

Really we've sold over 200 ps4 and only 2 came back so honestly this whole thing is being blown way out of proportion. I work in a store where is everyone else getting these numbers? Our 9 stores have sold over 1000 combined and not even a dozen have come back.

Mikeyy952d ago

Its just fanboys with 1 or 2 bubbles making a big deal out of it, they dont even bother to check the facts.

They want the PS4 to look as bad as possible.

GrandpaSnake952d ago

I have a good friend who is a manager at gamespot and he knows all the managers in the area, he also told me they have sold over a thousand and less than 4 were sent back for repair.

+ Show (1) more replyLast reply 952d ago
kennyg3739952d ago

Shuhei Yoshida needs come out comment about these issue, he's has been cheerledering for the last 6 months. It's not time to hide now.