Today Sony Computer Entertainment UK announced that they’re taking the problematic situation with Blockbuster UK PS4 preorder situation in hand directly.
now talk about going the extra mile #4thegamers indeed
See, its reasons like this which make me prefer Sony as a company over MS.....they care about making profit but they also genuinely seem to care about their customers too.
MS is doing exactly the same thing. FYI http://www.gamespot.com/art...
4 MORE DAYS!!!!!!!!! I CANT TAKE IT!!!! AJFHFHSKDHFUKB AAARRRGHHHH
I thought Blockbuster died a long time ago. Edit: Can someone clarify: Did Blockbusters collect preorder payments and then cancel orders without refunds? I think I heard about this; I would have raided that bitch.
yep, thats what they did. have a friend who lost half deposit on a xbone.
My friend lost a £20 pre-order for an X1 with BB in Thamesmead, London
Any company taking deposits must keep those separate from its own funds, so they can be repaid in the event of insolvency. This is a breach of duty by the management. I would advise anyone who has lost out to write to the Administrators for clarification as to whether this had been reported to the DTI Directors' Disqualification Unit, although you might need to push the point, as the standard response will be that the report to the DDU is confidential.
I hadn't realised they had gone bust again in October. Write to Administrators to ask if the deposits have been kept separate and safe.
Dunno about the UK, but here in the US, pre-order, or layaway money, has to go into an escrow account until the item is picked up. While they have the money in escrow, they can collect interest on it, which is quite a bit for companies that do a lot of pre-orders. Anyhow, in escrow, the money isn't technically the companies. It is a 3rd party company that holds it until all parties have achieved their end of the sale. This way if the company goes under, or bankrupt, the customer can get the money back.
Good to hear, thanks Sony
Damn how can anyone dislike SONY??
I know right. Kaz needs to be giving his execs some HUGE christmas bonuses for being so topnotch this year
I think they actually gave up most of their bonuses lol for the company maybe next year though they will reap the benefits.
Kudos Sony. I wish the sony now was around 4 years ago when Hollywood Video went under... Bought a PSPgo there and bought their warranty then they went belly up and my PSPgo broke, was left high and dry. Great to see Sony being so consumer friendly. Each and everyday I am reminded why I chose to be a Sony fanboy in the first place.
Nice :) Nexus 7 2013
I wonder how dualshockers missed that Microsoft is doing the same thing about it... Sony is not doing anything MS isnt
Sony treats you as fans, while Microsoft is dealing with customers! that is a big difference!
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