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GameStop Addresses Missing Killzone: Shadow Fall Pre-order DLC on Receipts, Here’s How to Get it

Now that Killzone: Shadow Fall is available for purchase in Canada and the United States, people who pre-ordered the game have gone to pick up their copy ahead of launch at GameStop, only to find that the pre-order Shadow Pack DLC code is missing on their receipt. - PSLS

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Steven211064d ago

I thought something was missing!!

dori1064d ago SpamShow
Klonoa-dreamtraveler1064d ago

iv been asking this on another article and on killzone forum and gamestop since yesterday finally some answers.

rainslacker1063d ago

Yeah. I mean a whole less than one day to clear things up. What took them so long? /s

Klonoa-dreamtraveler1063d ago

well not getting it in the first place not knowing if it was a mess up or it was just me or just the gamestop i go to yea i was worried i wasnt gonna get the voucher code and miss out. not that it took long to answer but to finally get a answer and know it wasnt just me i dont have to stress about it now.

rainslacker1063d ago

Yeah. I didn't get the code either. Thought it might have been a mix-up because they started selling it well before it's official release date. I sent them an email, but will go to the store to pick up my code.

I figured given that there's still two weeks left they would let me return it, re-pre-order it, and pick it up later. Although I wasn't really too fussed for the code in the first place.

This is actually one of the faster responses we've seen this whole gen in response to customer service issues from any company.

ABeastNamedTariq1064d ago

Slightly off-topic:

Should I pick it up now or wait until launch day? I'm torn. Like...really torn.

OT:

I'm glad people are getting their DLC. Lucky them!

KwietStorm1064d ago

Since it's available, I would just get it now. Never know what could happen between now and then, if your copy is even still there. Luckily my code is on the receipt.