Citing problems in "less than one percent" of consoles, company is updating update; patch ready in 24 hours.
This week's Fall System Update for Xbox 360s went very smoothly...for 99 percent of console owners. For the remaining one percent, the past day has been nothing but a next-gen nightmare.
The update, which was released yesterday, added several new features to the Xbox 360's dashboard and the console itself, including 1080p resolution support. But for some Xbox 360 owners, it simply turned their consoles into a $400 paperweight.
Many among the Xbox modding scene believed the update crashed supped-up Xbox 360s, and was a message from Microsoft to modders to stop tinkering with the hardware. Microsoft weren't exactly forthcoming about the problem, but today the company broke its silence.
"A small percentage of consoles were affected negatively by the fall update (less than one percent have reported issues). We're working with those affected to get them back up and running, whether that be by providing another console, or fixing their existing console. We're committed to resolving this issue."
Microsoft expects to have the problem solved within the next 12-24 hours, according to the Microsoft's marketing team's Gamerscore Blog. Microsoft urges anyone in North America encountering problems with the update to call technical support at 1-800-4-MY-XBOX.