From Angie Santiago at SpawnFirst: "Players have been in an upset due to the Grand Theft Auto Online issues. Players haven’t been able to get on to the online component of Grand Theft Auto V. Some have problems initially logging in to the service and others haven’t been able to get past the character customization screen. The worst issue of all is that some players’ save data has become corrupt after attempting to log in to GTA Online."
Update: Note that the latest single-player fix ( http://www.rockstargames.co... DOES NOT address the current online issue/save file corruption. Be advised to wait for a second update, or back up your single-player save before hitting up GTA Online.