Fragcast looks at the categorization of the UK PlayStation Store compared to the USA version and asks: Are there any lights on at SCEE?
What do you think? Did SCEE get the categorization wrong?
I commented on this over at the story regarding the Playstation Store Re-Launch Why should it be different to US store, i dont know. Its harder to navigate, say you want to find New Demos, there is no Demo section! Stupid! Also, No alphabetic Listings, Why do sony have to complicate things, it should be a Universal 'Language'.
I completely agree... the categorisation was rubbish on the OLD uk store... and it's not imporved one bit... the american one is brilliant by comparison.
It's called bad design. One basic rule for designers is to be consequent.
I was looking for the A-Z. I didn't know it was only in the US.
Are you guys serious? What the hell is with SCEE? They just fail, royal. Why is there even a difference in store layout? Why does the european version not have a freaking A-Z listing? Geez. Store design should be universal, even if content isn't. Seriously, i bet anything that the european store will be just as crap as before, always getting everything months after america. Have you seen how many psone games the japanese store has? About 40+. How about releasing some decent titles like WipeOut 2097 or Colony Wars. Lacking things like A-Z listings are just so typical of SCEE's crap factor (i couldn't think of a different word aside crap factor). I just pray we get decent content comparable to USA and Japan
i'm betting its because of the regulations the EU has.
meaning, the options on the left have an empty box on the bottom. Maybe they can add things there on the fly if demand requires. But I do agree, the EU variation does pale in comparison. Even the Hong Kong version is better in layout.
I can understand the SCEE store not having an A-Z listing because of the localization issue, i.e. A-Z listings would be hard to maintain across all of the languages that SCEE covers. Not sure about the other design decisions though. Not to make excuses for them but the EU guys have a much more difficult problem to deal with because of all of the languages, currencies and legal jurisdictions within the SCEE territories. If anything they might want to consider grouping UK/AUS with NA for language affinity, keep all the EU countries together because of currency and laws and create a separate entity to manage everyone else (mideast, india, eastern europe, south america) because they all have their specific localization issues.
Sony Europe/Australia Suks balls to be honest. Sony America........rocks. but why??? Europe (not Australia except for TVs) are the best customers for Sony. Why do we always get treated second rate compared to America????? And why such a SIMPLE thing like CATEGORIES do we get the sh1ttest one?? some should put a petition up.......get them to respond. This is insane.
It's based off what did well and such. Look at Japan PSN store. they got like 5 tabs.
Yes... but maybe the japanese prefer it that way, or it makes more sense for them.
the two english language ones are like chalk and cheese and it's not like there's anything better at all about the way the UK one is arranged.
yeah like the guy above me said. WHY LEAVE OUT THE PREVIEW FUNCTION? SERIOUSLY! what the hell Sony Europe/Australia. I'm so frustrated. And get those damn cards out and make them region free.....you'll get a hell of a lot more money if you did. bloody oath.
We have to pre-order MGS deluxe to get in over here
It is obvious that Sony Europe, Sony America and Sony Japan all work separately. This is bad, because it creates competition between this "parts" of Sony Computer Entertainment. I remember few months ago when that guy(dont remember the name) that is head of Sony Europe was praising and talking about success of PS3 in Europe and how it goes better for them than for Sony America. I found it ludicrous to be honest. But it was obvious that there IS competition between them, again which is bad for us. And just look at Killzone 2 which is financed and published by Sony Europe. Its taking them 3 years, while Insomniac is on their 3rd game...and by coincindence their games are published by Sony America (you can clearly read this even in latest teaser it says Sony AMERICA). I really dont like this separation. Just create Sony as one, no Japan, Eu, USA, just Sony.
dude its so true not even just that The USA store and the Hong Kong store are nearly the same. damn sony are pissing me of.
IAMBACK...I totally agree...great post...
While the SCE sub-divisions made a lot of sense at inception (it was something that hadn't been done in the software sense to that degree)...things have definitely made a turn towards bad...
it used to be SCE Japan had complete control over all first party content...Kutaragi more or less oversaw everthing...and made very 'Japanese' business decisions for games that focused on very different territories...Just recently there was a video released on the net and shipped with Twisted Metal: Head On ETE for the PS2...which had Jaffe and all the other original creators of the game commenting on the first game...
they made a running demo of the original Twisted Metal...then had to showcase it to Kutaragi and his people to gain publishing budgets...they said "we like the game, but why don't you have the cars be vegatables...and have different types of condiments and fruit be the projectiles/weapons"...
yeah...seriously...very soon after though SCE started working in different directions for its different territories...which helped tremendously...SCEA could focus on North American gaming trends, as could each respective division of the company...and for a while it worked...the time it took for a Japanese game to go through localization was drastically reduced in America, etc...but SCEE never really got it down...while its tre that localization and rating procedures over there are a nightmare...it still leaves all kinds of other latent problems that were not initially forcasted...
and funny this came up...guess who runs the PSN overall, and is pioneering Home?...firmware updates are handled by a SCEE contracted firm...SCE overall has the same amount of unity as the PSN in general...there should be things taking place...that aren't...and there is no reason for it...no one really knows why the PSN wasn't fully unified at launch...its not exactly hard to force from the beginning (its what MS did with XBL from the get go)...and its not like even 3rd party developers are not used to forced online protocols (again...its what MS did with XBL from the beginning)...
and that worries me...a lot of Europeans blame Sony overall for 'screwing' them...but SCEE, that respective territories department...has consistantly failed at pretty much everything for over a decade...with SCEE pretty much in charge of when we get Killzone 2 and when we get Home/in game messaging...thats definitely the worst possible scenario...
There is SC worlwide though...which Harrison oversaw...and had jurisdiction over all the subdivisions...but harrison never really knocked heads around over at SCEE...SCEA and SCEJ are streamlined to the point of insanity...together they have more development studios under control and more personel than MS and nintendo combined...and it shows...games get pumped out at an epic margin...but its like SCEE is on an entirely different wavelength...just look at their advertising...it makes absolutely zero sense...to everyone...
writing essay eh?
deluxe? i just pre-ordered the reg copy
Im not complaining, its still a sure fire improvement over it was before.
And anyway, why does no-one ever mention how much Mircosoft and Nintendo Screw us over, they are just as bad.
the Wii users are mostly in grammar school and don't get online to write about games like XBOX and PS users. And Microsoft fans have spent so much on the 360 and are so die hard about XBOX that they could care less what MS does because they have a ton invested
What's happenin' hot stuff?
they do but right now this is about Sony, specifically SCEE. I feel bad for my Euro comrades. Sumtimes i think they're best ppl to play games online wit. Ineed some more Euro friends. I want PSNID's and i want em now
the only reason you're feeling this is cause there are a lot more Europeans playing online on the psn. especially Spaniards, they invaded resistance1 and warhawk(not that there is anything wrong with Spaniards, hola madrdid & barcelona).
It's because they don't have proper customer feedback like SCEA does, the Playstation Blog.
Why do Europeans continue to support Sony (they might be the biggest reason for the PS3's success) when they continue to get treated like second class consumers?
Well I bought the PS3 for the console, not for a few free demos and videos, frankly anything we get is great as your not even paying for it. People are just to damn fussy. Well thats my opinion.
I'm not going to dump my PS3 just because it took a while longer for me to get Pain for example.
I own them all, and I support them all.
That`s you. I have more than enough $$$ to buy them all, the 360s hardware is garbage, mine broke(2) and I won`t buy another for over $100 (on principal). It affects alot of peoples decisions. I would still own a 360, if I wasn`t AFRAID of it. Plus all the other things it has against it, Like NOT really proceeding as far as technology goes (DVD). As for Nintendo I don`t like the direction the WII is taking things. So, IMO the PS3 is the only system that ACTUALLY made the jump to the Next-Gen.
BTW, I try to make a point out of NOT supporting companys that put FAULTY electronics on the market. Because if you do, your kinda condoning it.
They obviously don`t too bad or Europe wouldn`t continue to love them so much.
When people diss SCEE it`s called.....REACHING.
I just love the picture of the cat :P lol But seriously, i havent even had a chance to use the new PSN store yet since i dont have a connection for my PS3 where i live. It sounds like typical SCEE though, who some how manage to make a mess of things for the European consumer. I agree with the comments about SCEJ, SCEA and SCEE being joined to simply be Sony Computer Entertainment! Keep it Universally the same!
If the stores were combined it would just result in everyone waiting for content rather than just Europe. Personally as I'm UK I prefer the current scheme, I can quite easily jump on my US account, download what I want and jump off.
As soon as the pre-pay cards are released you'll also be able to buy content from other stores. Perfect IMO.
contributes a TON of great ideas to the Playstation, and to blast them over something as trivial as this is crap
If check out my other comments that i've left i've been saying the same thing sony don't care about Europe They f*cked up the PS Store and has given use a dumb down version we don't even get a Preview button Sony is on fing crack mate they fing mess us around all the time GT5P is £24.99 in the PS STore put if u buy it in a shop its £20 sony are on fing crack . This is a letter i wrote to sony and i'm gonna update it and add the new store into later . Tell me what you guys think of it. To whom it may concern Dear Sony, My name is Jonathan Britton, I am 22 years old and I live in Southeast London in Lee. I am very disappointed with the way you view us consumer in UK and Europe. I use to stick up for you and defined the PS3, when ever anyone would put the console down. But after seeing the Japanese, Hong Kong and USA PlayStation Store; it’s now come down to me saying the one thing that every one else is. You do not care about your consumers in the UK or Europe…! After reading this article, it really does show people that you do not care about how we feel and what we think: Sony executive VP Jamie MacDonald had this to say when asked by Games Industry .biz regarding later releases (or delays) in Europe: "European consumers have shown that historically they don't mind [the delays], because they end up buying as many PlayStations, if not more, than the US and Japan. In Europe, it doesn't seem that the release of our platforms after the US and Japan-in the long run-affects how consumers feel ... If we were sitting here in five years' time, I don't think we'd really think about or notice that PlayStation 3 was four or five months later in Europe." First thing is, that is not true. I use to work in Game in Hamleys in London, and a lot of people were complaining about the delay of the PS3 in Europe, also a lot of gamers in the UK feel like they have been treated unfairly regarding the 20GB PS3 not being relished and now the 80GB PS3 may not be relished in Europe this year: “Sony Computer Entertainment Europe president David Reeves isn't planning on selling that 80GB PS3 in your hood anytime soon. Writing for MCV, Reeves states that “the larger hard drive only makes sense in a market like South Korea, which has "very high broadband penetration and the people there are used to downloading content, so they require a certain size hard drive.” “Ouch, way to underestimate your consumers -- better start downloading more movies, Europe.” We do not want to spend time downloading movie trailers of films on the PlayStation Store that are coming out on Blu-Ray DVD, when we can already see that on the internet. I do fully understand that you do need to advertise them in one way or another. But we do want the 80GB PS3. Why…? You might ask, so we can use that space to go towards Linux on the PS3, and be able to copy the TV shows and films we have on our hard drive of our PC, and move them on to our PS3, and have more space to put our music collection, full games and game demos that we have downloaded from the PlayStation Store. I also understand that we can upgrade the PS3 hard drive with a Sata laptop 250GB Hard drive, but also a lot of people again felt like they were treated unfairly after hearing the news that we wouldn't be seeing a price cut. This is the reason why people are buying PS3 from over seas. They are a lot cheaper. Now the Europe PlayStation Store, have you ever taken the time to compare the store contents with the Contents in Japan, Hong Kong, and the USA PlayStation store? What happens to us…? Do we have to wait until more people in UK buy a PS3, Is that when you will make sure that the content in the stores are equal. We do not even have the option to be able to download wall paper from the PlayStation store for the Background of the XMB. The Japanese PlayStation store has so many PS1 games they have, First Person shooters, a lot of Plat formers and RPGs. The Hong Kong Store has a lot of PS1 classic and add on packs. USA PlayStation store has more content than Europe. I understand that those stores have been out longer however that is not an excuse. What do we have to show for the Europe PlayStation store? Game Trailers, a few games to buy, some old game demos, two new demos, a lot of TV adverts, Blu-Ray DVD film trailers that no one cares about, 5 PS1 games, 4 add-on packs for 4 games. You have over a thousand back catalogues of PS1 games you could put on the PlayStation store. For example: • Lara Croft Tomb Raider 1-5 • Final Fantasy 6-9 Now this is the thing that really did annoy me, what gives you the right to put PS1 games on the PlayStation Store that do not work? I bought Spyro2 from the PlayStation Store and it will not load a level, I am now stuck looking at a black screen when ever I play it. I bought Crash Bandicoot 2 and I can not download it. I would like to have my money back or have this fixed. Sony, you state that you want the gamers all over the world to have a good experiences on the PS3, the only country I see were the gamers are not complaining as much is USA and Japan because they get games that don’t get released in Europe; games that I for one would like to play and read it in English not Japanese. Do not make the same mistake with the marketing in UK that Microsoft is doing with there marketing in Japan. We gamers do not want Blu-Ray DVD film trailers and TV adverts that we can see on the net or on TV. The Japanese site hardly has those; in fact they have the game movie trailers which I think is fantastic. Now why did you only bring out Boku no Natsu Yasumi 3 in Japan? I was looking forward to that game. I was even going to buy a copy online, when I found out that you couldn’t change the language to English and that it does not have English subtitles in it. I was very disappointed. Why should Europe get short changed…? We paid a lot of money for the PS3 waiting outside over night to be the first to get the PS3 and what do you do to pay us back. A PlayStation Store that got PS1 games that do not even work, delays on demos, games and add on packs, more TV adverts/Trailers, games that only come out in USA and Japan. Whoever is the head of your PR or Marketing direction within the European market is not doing a great job of it. I could do a better job than what they are doing. Do you ever take the time to go through the forums on the net to check and see what the public have got to say about what is going on with the PS3? From the looks of it you do not…! I have so many ideas on how to sale the PS3 and make it look more friendly and welcoming to the public consumer. The PlayStation store is just one way to show how good the PS3 really is. What happened to Super Puzzle Fighter II Turbo HD that was supposed to be a world wide release…? Why is Europe always last in line…? We still don’t even have Tekken 5 DR Online. Lair is out now in USA , why do Europe have to wait tell October to play it? Sorry to say Sony but if I didn't write this letter some else would have, and it may not have been as nice as the letter I have addressed to you now. There are a very large amount of gamers that feel the same way as myself and worse, who are now starting to turn there backs on Sony’s productions. If I remember one of your team members said that the People in Europe don’t mind delays. Well this consumer and other consumer care extensively. It only takes one person to make a difference and to open ones eyes. I hope this letter opens your eyes and makes you change your game plan because you are hurting us in more ways than one. One last thing Sony you should make the PlayStation stores update universally, a global update would be a step in a positive direction. So all your worldly consumers feel equal and receive the same benefits of your products at the same time. I do enjoy using Sony’s products whether it is with computing or anything else. However as a loyal consumer I only think it is fair I voice my concerns and they be heard. Your record sale obviously shows you’re still popular globally. However to continue with the marketing strategy you have now, you will wreak failures. I really do hope that upon receiving this letter/email, you will accept the European opinions as positive constructive criticism. This is coming from a fan of Sony that wants to see you do well. Looking forward to hearing from you soon. Yours sincerely Jonathan Britton.
I think it's really messed up that Sony is doing this to you guys. If they don't want to lose their European branch, they better start getting their asses together.
The thing is, they wont loose it. Its been like this forever, and it is not going to change.
Just so you guysd know this is a old letter wrote it last year and i sent it to them but they took no notice i'm gonna change it abit and send it to the Playstation Mags in the UK and USA and Hong Kong i will make a difference lol
if anything that back and forth email illustrates how easily gamers forgive...This is not news in terms of SCEE...since day 1 its been like this...and that Sony rep is right...the PS3 has been outselling its main rival without question almost since launch...UK took a little longer than Europe, but its been going on 6 months now...
and he is also right that 5 years from now that 5 month delay will be meaningless...I feel bad for the people stuck with that, but until people over there simply stop putting up with it (by not opening their wallet)...it won't change...
but what is being missed is that SCEE now has control over some aspects of the PS3 that are essential to the system...everywhere...its not just people in Europe and the UK that are yelling for Home...and in game messaging...its EVERYWHERE...yet SCEE is heading up all of that...also KZ2 has gone back into a cave after an amazing showing at last years E3...which could end up being one of the very biggest games of this generation...
its very similar to MS just sort of not saying anything about losing the entire first quarter of 2008...Sony just isn't announcing the Home beta anymore...stories between reps conflict...nothing has been shown of KZ2 for nearly a year, yet it has a budget that rivals MGS4...Every firmware update the endless list of questions about in-game xmb starts...and its always met with a firm "not for this update"...they said its coming in 2008...but they also said Home would go live, like now...which it definitely isn't...seriously...their focus groups are totally flawed...and its really crappy about this store...they upgrade the thing that allows us to pay them money...yet leave features that should have been there since launch absent...I seriously will not purchase one thing from the store until in-game xmb hits (except the CoD 4 maps haha, but thats not Sony...and I can buy those through the game)...who knows...if someone starts a boycott to that degree that gets a shat ton of people invovled...maybe we will get the features we want sooner than the stuff we couldn't care less about...
Keeping people in the dark like this won't matter in the end though...while Sony is fully aware that overall the owners will forgive them and be thrilled when it finally hits...its simply that it drives us crazy...
you rock man, that was an excellent letter. You should definitely apply for the job of head ex of SCEE (no jokes). Ill support you, don't forget to get me Symphony of the night on the PSN.
aover all i like it. the only thing that bothers me is that i cant find the demos. why isnt there a demo section. that cant be that hard to make. 0o
Wow all this site do is criticize.
Much easier to be negative than positive, sadly.
Because Sony fail at life
And you still haven't changed that icon to 360fail.
He CAN'T find a photo of a PS3 broken! :D
So he had to draw one! Sad retard
btw you can a lot of faulty 360 along when come out of your house, one in the garbage, one under your bed, one under your desk and 4 used as a table legs btw one is on the way to the repair shop well that a lot of 360 there
- European launch for PS3 was the last.
- European PS3 was and still is heavily overpriced, compared to other territories.
- We got a lesser version of the PS3, without BC.
- The games are extremely overpriced. Uncharted is 60 US dollars in the USA, yet 70-76 EURO (over 100 US dollars) here in Europe.
- Online content is less.
- Sony is now using Europe as a dumping ground for their excess crappy 6-axis controllers. And no doubt the dual-shock 3 will once again be heavily overpriced.
- And now this crap with the PS Store...
It's a real shame, that European gamers are treated this way by such a huge and otherwise very good company.
I have nothing against the PS3 or the games for the PS3, but the way Sony is continuing to treat us European gamers is just WRONG.
Maybe voices will be heard, can always hope anyways.
Considering most of us here in Europe actually use the US store more than the EU store, isn't it a little dramatic to start gathering the pitch sticks and torches in demonstration?
i could buy from the us store. but nah i cant so im stuck
Some people in here get on your nerves with all the complaining. But its a fair point with the categories. Right now there isn't so much content to go through, but it could become a problem later.
I like my PS3 games but I have to agree with this. Why on earth is the layout of the European store different than the American one???? If the content HAS to be different because of localization fair enough, but the bloody layout??!!! The crazy thing is, and I can't belive I'm going to say this, but it was actually EASIER to look for a demo or PS1 classic title on the old European store! Slower, but easier. Yes, I have multiple PSN accounts, however that doesn't help me when there's content I want to buy. Still waiting for that bowling game so I can play with the fam and Puzzle fighter which I may never see.... To the posters above having a go at the people complaining about the European layout, here's a question to you guys: If no-one complained/whined about the old store before being slow and clunky, how would have Sony known to give it a makeover? Mull over that one.....
nice one leshin plus bubbles. some ppl are so blind to the truth. i dont see no reason for not having the browse by title in the uk store. this is why some ppl are saying things like sony treats us like crap and we still support them. i do hope sony rectifies this problem. the blu ray winning can only keep some customers who bought the ps3 content for so long
Yeah I'm on my 4th 360 now. Doesn't bother me, its been repaired free of charge each time. While it can be annoying having to constantly worry about your hardware, I bought the 360 for its games, not its reliability.
They make customised versions of standardised technology then sell them at a profit and make them inoperable with other things. It's no surprise they'd break interfaces. And it' shardly a surprise that it's europe that gets shafted again. Why is europe such a strong base for a company that tries it's best to exclude them?
I have just discovered that the EU store does NOT have the option to preview Videos or games! The US store allows you watch a Video or preview a game trailer before choosing to download it. WHAT THE £$!* is going on SONY!!
......are you serious. No preview option. SCEE, you are an epic failure. Get your damn act together. You know what, i couldn't give two hoots that the european store doesn't have those features as long as the content on the european store is as good as the usa store. Why do i think thats never gonna happen....
the crappy end of the stick. Its not just Sony. We got screwed by Nintendo and Sega for years :( I was kinda hoping that things would be different with the PS3, what with no region coding on the games, but no :( Now this with the PSN store. What next? Home 3 months after everyone else? Come on SCEE get yer act together
If scee can mess up a simple thing like a store update just imagine whats goin to happen when something more complex is released by them like home.
this scares me
wow, the sky is falling.
no wait... its not quite the end of the world gents. i'll admit that having seen the US version of the store on here now i'm a bit gutted with the european catagories but rather than whine like children, head over to the offficial playstation forums and voice ur opinions there. i have and it has a better chance of actually being read by the right people.
No one said the sky is falling... just that SCEE have given us an inferior product with no good reason
BTW: i posted the whole thing on the SCEE forums, too.
NO PREVIEW FOR GAMES ON EUROPEAN STORE. WTF ? The reason I liked the new store was the layout and the preview button. But euro store has a crap layout now and no preview button. WTF SCEE ? WTF ?
This would explain the fukced up commercials
just got home from work. impressions with the store? looks neat! yeah the stuff is jumbled a bit but there really aint enough stuff on the store for you to get lost so im not too bothered. itll have to be sorted when the volume of stuff gets bigger. its running quite slow (a video of bionic commando rl is taking ruddy ages to download) but hopefully this wont last too long.
This new store was developed in Europe... for crying out loud... developed in Europe by SCEE... and we get the worst version of it with no preview option... and ridiculously poor categories.
Sony views the EU as second class customers.
the uk store feels rushed in my opinion i'm sure it doesn't take much to put in an alphabetical option, but it does feel shoddy that they haven't managed to put some of the basic things in and makes you feel like a second class citizen (actually feel like one already in the uk this don't help lol).