Microsoft Is So Sorry About How It's Treated Xbox One Fans So Far

LOS ANGELES (AP) — When it comes to hyping next-generation hardware, the video game industry doesn't typically opt for simplicity. However, during a presentation at the GameStop Expo in Las Vegas to promote the upcoming Xbox One console last week, a no-frills, old-school approach is exactly what Microsoft employed when confronted with a convention room full of passionate gamers.

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thetruthx11446d ago

Real gamers forgive you Microsoft seeing how you fixed the problems before they even went into effect.

Only Sony fanboys that were never gonna get the Xbox One still love to complain

JoGam1446d ago (Edited 1446d ago )

Only Sony fanboys? Lol.......Dude, those wasn't Sony fanboys jumping ship. Sure everyone isn't currently pissed at MS but they sure did put a bad taste in their customers mouth. Enough to make some of the biggest Xbox fanboys turn to the Playstation 4. FACT!

DarkBlood1446d ago

agreed, microsoft are working thier way to regain trust, i still wont get one till they make a kinectless bundle but seeing how they invested way too much to just do that option right now i would have to wait a long time to see it happen

if thats the case then so be it

thetruthx11446d ago Show
badboy7761445d ago

NFL say's No they're not.

Winter47th1445d ago

It's okay Microsoft you PISSED on our faces and told us it's raining but hey we forgive anything for a game right?

Seafort1445d ago


The backlash has nothing to do with power of the consoles.

It has everything to do with price and trust.
In the UK we are just coming out of a double dip recession and you expect people to splash out on a luxury item? Compare Xbox - £430 to PS4 - £350.

Now which one do you think people will buy considering the economic climate?

MS doesn't have that year's advantage this time around and that will have a massive effect on what console people buy. The UK was a playstation powerhouse but Sony lost that because they launched the PS3 over a year later than Xbox in EU/UK. So everyone and their friends bought an Xbox instead.

I'm expecting the UK to go back to the Playstation this time around especially with the price difference.

NewMonday1445d ago (Edited 1445d ago )

MS don't need to apologize because from the comments we read XB1 fans don't mind the explotation

jimbobwahey1445d ago

Microsoft was only sorry once they saw how abysmal preorders for the Xbox One were.

Up until then, they told their precious fans to just "deal with it".

Real classy company. If you forgive them for that and honestly think the changes that they're making are because they care about their fans, then you're a complete idiot. They only care about the money in your wallet, and they don't change their policies until they realize that they might not get it.

die_fiend1445d ago

U think that's bad?! Wait and see what they've got in store for you post-launch!

Kryptix1445d ago

I read the article, nowhere in there is Microsoft apologizing or saying "sorry" to the gaming community.

A lot more of that, "we did the changes only because of the gamer's feedback" bs we keep seeing. They keep acting like they were right this whole time and won't admit for once that they were making mistakes in the beginning.

Here's the piece of the article that the journalist somehow considers an apology:

---From article:

"Look, at Xbox, we really care about the community," Hryb replied when asked point-blank how Microsoft would win back consumers. "We're very focused on what is right for gamers. Everybody at Xbox is a gamer. It's not like we just show up, do our work and go home. We want to make this the best game system that you are going to own for the next 10 years."

The presentation was apparently the first stop of an apology tour for Microsoft, which originally said the successor to the Xbox 360 would be required to go online every 24 hours and limit how users could access previously purchased games. A month later, citing feedback from consumers, Microsoft Corp. announced it decided not to implement such restrictions.


Notice the word "apparently" being used by the journalist? You wouldn't need to use the word apparently if it was clear as day for the readers. So the title of the article is only there because there's a lot of people like thetruthx1 that don't want to read the article and just spew more bs.

The journalist is just trying to talk for Microsoft when they should be doing it themselves. Delusional I want to say... Microsoft needs to let out an official statement of apology, not some guy taking the words they been saying for a long time and trying to spin it to create a brand new story.

gaffyh1445d ago

Microsoft is so sorry that they aren't going to get your money more like.

DragonKnight1445d ago

They're not sorry unless you want to count being sorry that their B.S. was called out. If there was no backlash, there would be no apology.

@thetruthx1: Your name is false because you lie. Real gamers are one of the reasons for the change to begin with, people like you would have kept the DRM because you're blind corporate fanboys.

hqgamez1445d ago

The truth is that Xbox fanboys jumped ship back to sony because we all know it was ps2 they were on. them boys jump to 360, original fans stick with sony. Now when they see what MS really came into the gaming world for.....$ only and don't know much, Now they want to jumpship back to playstation. I call each one of them a hypocrite. Join that 360 boat to diss that playstation when they were originally playing that ps2. Now they want to cry back to playstation and act like it never happen. Them boys can keep their 360 & get an X1. Playstation was doing just fine without them. That's the truth.

BallsEye1445d ago

I'm a gamer longer than probably most of N4g users are on this world. I forgive MS. Actually the only thing bothering me really was region lock. I will buy 2 xbox ones, one for me and my wife and one for kids. PS4 maybe next year who knows. Real gamers buy their own toys and they do not care about a lot of that crap that make n4g users crazy. Honestly, I know plenty of xbox players and none of them thought even for a second not to buy XO even when DRM was still here. I bet my balls 90% of complainers here were die hard sony fans.

ZodTheRipper1445d ago


I think that people overestimated Microsoft after this gen. Microsoft can't compete with Sony in terms of games or gaming consoles, Microsoft is a software company that got very lucky after Sony screwed up the PS3 launch and lost all of it's PS2 momentum. That momentum quickly came back after PS4's unveiling and just grew bigger and bigger until now - where it's even surpassing expectations thanks to M$ screwing it up this time. Judging by their marvellous marketing work in the last couple of months, I'm expecting a lot of strategic AAA announcements (Naughty Dog, Santa Monica, etc.) from Sony until launch to win the rest of the sceptics over.

BallsEye1445d ago


You have a very short memory or you werent alive in times of first psone model and ps2. THese consoles had more problems than 360 with its RROD. Problem was, the warranty didn't cover it. I had to buy 3 psone some point I had to flip the damn thing upside down for it to read discs, all 3 of them. My point is, please don't praise sony as amazing hardware company, they have their issues. MS did a great job with original xbox, the thing was undestructable. They screwed up with 360 because of a little bit rushed upgrade which caused RROD but also gave power to 360 that surpassed PC's at that time when it came to graphics.

DragonKnight1445d ago

@BallsEye: I was around for the multiple PS1's and PS2's and NONE of them had the failure rate of Microsoft's Xbox 360. If you think for a second that any other console had that kind of failure rate out of the box, you're flat out wrong. Microsoft's Xbox 360 had one of the worst failure rates in consumer electronics history, and definitely the worst in home console history. Don't try to downplay that fact by bringing other console's problems into it.

ThanatosDMC1445d ago (Edited 1445d ago )

Doubt they're sorry at all. Only after realizing the little amount of pre-orders did they start their 180s. Heck, they should lower their price comparable to the PS4 since it's lower tech.

Plus the new UI is gonna be a pukefest of ads. They even said it... i mean, really?!

MWong1445d ago

And the funniest, sad but true comment goes to Winter47th.

M$ for sure gave it's consumer base a GOLDEN SHOWER and so many are just ok with it. At least they aren't saying if you can't play online we have a console for you it's called the 360.

Dee_911445d ago

the damage has been done to put it simply...
i'll get a xbox one eventually because of forza but, for now that trust is gone.

Rhaigun1445d ago


I've been gaming since the Commmodore 64 days. I've owned every system except 3DO, Jaguar and Dreamcast in that time, and the 360 is the only machine I've ever had fail. Three times as a matter of fact. Hell, even the Turbographix 16 had a better survival rate.

patterson1445d ago (Edited 1445d ago )

@ Microsoft:
You can't figuratively point a gun at someone's head, say sorry and expect that person to forgive so easily. It's going to take a lot of time and work to come back from that if ever, because your true nature has been revealed.

pixelsword1445d ago (Edited 1445d ago )

"Only Sony fanboys that were never gonna get the Xbox One still love to complain"

I have been told that I can act like quite the Sony fanboy at times, but I was on here for a while after I found out about Sony paying to play that I would get an XboX one... I even said that Sony was last on my list, but Microsoft was determined to mess that up, and the PS4 made a really appealing show at E3, so now the PS4 is neck and neck with upgrading my PC and the steambox.

Foliage1445d ago

Individuals like thetruthx1 enjoy the bad taste Microsoft leaves in their mouth.

starchild1445d ago

This past generation I owned a gaming PC, PS3 and Xbox 360. This upcoming generation I'm really not impressed with any of the consoles, so I'll stick with my PC and a little later I'll get a PS4 after a couple games I want have come out on it.

In that sense I guess I am one of those people that owned an Xbox 360 and won't be getting an Xbox One.

That said, 95% of you commenting on this article were known hardcore Playstation fanboys last generation and would have hated the next Xbox regardless. It's the simple truth.

The Sony fans on this site and other gaming sites are always the loudest and most vociferous critics of the Xbox One and it's silly because most of you wouldn't have bought one anyway.

HonestDragon1445d ago (Edited 1445d ago )

Agreed. Seems like some Xbox fanboys are conveniently forgetting that a good number of Xbox owners have decided to not go with Xbox One. Have Microsoft improved since then? Sure, but the damage has been done.

@ thetruthx1

Real gamers don't follow a company's attempt to restrict your rights as a consumer. Real gamers voice their disapproval. Real gamers know when they are being fed corporate BS. Microsoft made their bed and now they must sleep in it. They screwed up and they know it.

@ starchild

Sony fans aren't the only ones who voiced concern and criticism of the Xbox One. Journalists, analysts, and the general consumer have voiced themselves. Don't make it seem like Sony fans are the only ones who said anything to critique Microsoft. I can guarantee that most people who commented up top are looking it as a gamer and consumer. Not as a Sony fanboy as you claim.

I believe any fanboy can be as "vociferous" given the chance. Regardless of it being on N4G, Gametrailers, IGN, or Youtube, fanboys are everywhere and no one can claim that any fanboy camp is innocent of being worse than another. They are all equally terrible.

badz1491445d ago

seriously...where in the article stated that they are sorry? I can't see any!

Ritsujun1445d ago

thetruthx1's in her sweetsweet daydreams.

imt5581445d ago

If you're sorry, Microsoft, than remove the Kinect from bundle, god damn or f*ck you, MS!

Btw. Phil Spencer from GAMESCOM 2013 :'we're committed to the original vision'

So sorry!!?? Jizz...

ziggurcat1445d ago

i'm beginning to think that thetruthx1 is just a greenpowerz alt account... because the sam, delusional nonsense he utters seems to be the same as greenpowerz.