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Submitted by jtorry 828d ago | news

Microsoft has been 'smart' with Xbox One U-turns, says Titanfall community manager

Respawn community manager Abbie Heppe believes that Microsoft has been "smart" for altering its policies and listening to feedback on Xbox One, telling that she's "glad that they made a lot of the changes that they did".

"I see all the people who are like, 'Oh, now they're flipping. It's the Microsoft 180'. If you just want to hate them without any sort of... Then you're going to do it and you're going to continue to say like, 'Well it's a negative that they listen to fans'. I really don't want to think that that's the way the world is. I'd like to think that we can say, you know what, good for them, thanks." (TitanFall, Xbox One)

golding89  +   828d ago
"I'm glad that they made a lot of the changes that they did," she added. Me too.

It is best for gamers.
kewlkat007  +   828d ago
The only people "still" disappointed are those that were never getting the console in the first place and still have no interest.
Perjoss  +   828d ago
This is not true at all. They still have 1 pretty big u-turn to make, then lots of people will be happy and many more consoles will sell.

you know what I'm talking about!
Nyromith  +   828d ago
People who don't like kinect are also disappointed because they have only one next gen console to choose from instead of two.
("Xbox One is Kinect"):
trafalger  +   828d ago
"The only people "still" disappointed are those that were never getting the console in the first place and still have no interest."

some still have legit concerns about pricing, kinect being required and how supportive m$ will be in the upcoming years. all reasonable stuff. however you quickly learn there are those who will never buy it no matter what. they are the ones who should be banned from even posting about it. they have personal issues with hidden agendas and many of them wish there post history was not accessible.

article, "I see all the people who are like, 'Oh, now they're flipping. It's the Microsoft 180'. If you just want to hate them without any sort of... Then you're going to do it and you're going to continue to say like, 'Well it's a negative that they listen to fans'. I really don't want to think that that's the way the world is. I'd like to think that we can say, you know what, good for them, thanks."

they have made changes and most seem to be for the better. but like i was saying, some just want to continue to be as negative as possible for reasons i said above.
nukeitall  +   828d ago
Although I disagree with many of the changes and wanted the original vision, it shows MS listens and take feedback.

It also shows me how nimble MS is for such a large company. That really re-inforces the strength MS has in responding to consumer (although wrong belief) of what they want.

Everybody makes mistakes, but it is how you respond to them that is important. How you recover!

Instead of having companies tell you to get a second job, when you criticize them that the cost is to high.
shoddy  +   828d ago
MS is stupid from the beginning
HardTileD_   828d ago | Spam
come_bom  +   828d ago
They are still missing two big u-turns ...
- A cheaper Kinectless Xbox One SKU
- Improve their offering of XBLA Gold to compete with PSN+.
gamer2013  +   825d ago
There will never be a Kinectless sku MS has said this already and XBL is fine the way it is.

I think gamers today care more about a seamless and smooth online experience with lots of features than they do with a glorified game rental service.
#1.2.1 (Edited 825d ago ) | Agree(1) | Disagree(0) | Report
2cents  +   828d ago
It sure has been a rocky road for MS these past few months.

I just can't get over the fact that people still claim that MS don't care about the consumer/gamer/customer etc. sales and profit are the deciding factors in every business venture and to think MS have invested more than Scrooge McDuck could shake a stick at just to hate on consumers is borderline insane.

I understand the anger that many have expressed and I shared in many of those, but I don't need to be immature about it. MS have done everything in their power to try to address the issues that have been highlighted by developers and potential customers. But you can't make everyone happy.

The biggest thorn in their side is the hate on kinect, but again people just don't want to see their vision. Kinect 1 was proof of concept, they shipped it as an addon this generation to get the install base an to decide if there was potential in the device for their desired vision. Unfortunately removing te processor seemed to be their downfall. The kinect one is just too inaccurate to be utilised in hardcore games but the idea was sound.

Also the fact that there was not full integration of the kinect across the xbox 360 experience made it annoying to own because some apps use it some dont and you end up shouting at your bloody tv and nothing happens which is embarrising and annoying. Now they have developed the kinect experience throughout the Xbox one functionality which means that they can really start to utilise its fantastic abilities. Unfortunately we have the PS massive who have hated on the kinect since day one an the hardcore Xbox posse who have never showed an interest already rubbishin the kinect based on the previous generations experience. The proof is in the pudding an until the xbox one is out and devs have done some cool things with it, the negativity will remain.

I am very excited to be owning the Xbox one in all it's glory, and also the PS4 because I have loved gaming my whole life. There are some great times ahead this generation, the only downside I see of this coming gen are the attitudes and lack of respect for either party. Fanboyism has been around for ages but it just seems to be getting more and more immature, aggressive and nonsensical.

I can't wait for them both to come out so I can fill my spare time with the games instead of having to sift through tonnes of hate just to find some interesting news and comments about my favourite pastime.
niaboc  +   828d ago
Shes actually pretty hot..
Wizziokid  +   828d ago
Micrsofot only did a flip because of poor pre-orders, nothing more and nothing less. They didn't care about consumer wants they just care about making the $$$.
malokevi  +   828d ago
So I guess pre-orders have nothing to do with consumers?

Give me a break...
#2.1 (Edited 828d ago ) | Agree(25) | Disagree(13) | Report | Reply
JunioRS101  +   828d ago
He's saying that if they would have gotten adequate pre-orders before the changes then there wouldn't have been any U-turns "for consumers"

What about when Microsoft said "deal with it" and "just get an Xbox 360" ? They were going to shove it down your throat if nobody protested by not buying their product.
malokevi  +   828d ago
"if nobody protested by not buying their product. "

Notice the term "if" in your statement.

Implying that their original plan is something that never actually happened, because consumers were heard.

What other explanation is there?
#2.1.2 (Edited 828d ago ) | Agree(10) | Disagree(7) | Report
True_Samurai  +   828d ago
That guy who said "deal with it" doesn't represent the whole company. He was just another tech employee defending the policies. Now as for the "Get a 360" I'll take that then "If you can't afford our console than go get another job"
buynit  +   828d ago

How stupid can you be? If xb1 had great pre orders of course they wouldn't change it, ppl are telling ms that they liked the direction but in this case not many liked it voted with their wallet so ms changed it..

Wtf is wrong with you ppl? I would understand if ms launched the damn console the way they wanted it to be but the flocking thing doesn't even have a release date yet! Y'all bs is so damn ignorant already..

Clearly you are not getting it and never was so stop spilling all that shit out your mouth already
stuna1  +   828d ago
And you got all those agrees!? Everyone knows preorders are from the consumer, but just for the sake of the argument, look back then, now look at now. If not for Microsofts 180's, now would be looking like then!

OK, then I'll go another route! No changes are made, the XBox 1 would be finished as a console on the market! The outcry from consumers was proof of that! No random rant of a misguided fan was going to change the eventual outcome! Microsoft saw what was happening, therefore they made changes! No what if's involved.
#2.1.5 (Edited 828d ago ) | Agree(1) | Disagree(0) | Report
malokevi  +   828d ago
" If not for"

again, this word IF keeps popping up from all the detractors.

If flaming meatballs came hurling out of the sky I would go inside. But it just doesn't happen.

If Microsoft was making a horrible console with a complete disregard for the consumer, I probably wouldn't buy their console. But they aren't, and I am.

....See where I'm going with this?
malokevi  +   828d ago
" No changes are made"

You literally repeated yourself with that edit. Just put an IF at the beginning of that statement. Just because you didn't directly say the word "if" doesn't change the content of your statement, lol. You're still saying that "if" no changes were made, Xbox would be done.

If monkeys and marsupials could mate, we might have some killer kangaroo-moneys... but sadly that's not the case.

....see where I'm going with this?

People can base their appraisal of the console on hypothetical scenarios as much as they want. I can't even begin to understand why anyone in their right mind would do that, but there it is.
#2.1.7 (Edited 828d ago ) | Agree(0) | Disagree(0) | Report
stuna1  +   828d ago

Changes have been made to the XBox 1! That is why they did the 180's, because the original XBox 1 is not what the majority wanted! No matter how you try to word it, the initial unveiled XBox 1 concept or otherwise planned version is not what Microsoft is marketing now! It has been severely altered, for better or worse. That's not to say that things can't be re-implemented, but as of now the here and now is different from yesterday.
malokevi  +   828d ago
I don't think there is a single person here, or on this planet, that would deny "changes have been made".

Sounds to me like you're having a conversation with yourself, here.
negative  +   828d ago
Oh look another anti-Microsoft troll!

Because Sony and Nintendo don't care about making money. They just love all consumers!!!

#2.2 (Edited 828d ago ) | Agree(5) | Disagree(17) | Report | Reply
stuna1  +   828d ago
No one is saying Nintendo and Sony aren't about making money! It's just not to the detriment of their consumers!

If you enjoy allowing Microsoft to use your back as a springboard, while their diving into a pool full of cash, so be it.

How's that coming by the way?
JBSleek  +   828d ago
Why you so mad bro??

All companies make changes due to sales...

It's so old. Please get over it.
hankmoody  +   828d ago
You know what's funny? I keep hearing about how "M$" only cares about making the money. I work in non-profit. Take the time to research how much money they give to charity. I'm sure making money is a priority for them as they are a business (duh) but I've seen first hand how much money they practically toss at medical research, schools, technology solutions, etc. I'm not saying they're the most perfect company in the world but at least they're not stingy with their cash.
mac_sparrow  +   828d ago
which I imagine they take a tax deduction for, a deduction on taxes they don't even pay.

Not saying one corporation is better than another in this respect, but not paying your taxes negates the generosity you're highlighting.
#2.4.2 (Edited 828d ago ) | Agree(1) | Disagree(0) | Report
joe90  +   828d ago
Yeh because a business wanting to make money by changing something is a dick move.

Any company in the world would change there product if it meant making more money,

Sony saw microsoft make billions off forcing people to pay a subscription to play online and now Sony have now seen that millions of people will pay to play online.Sony now are forcing you to pay to play online. Thats called changing your product to make more MONEY.

Sony don't care about you, MS don't care about you.....they care about the money in your pocket.....sorry to break everyones hearts.
#2.5 (Edited 828d ago ) | Agree(4) | Disagree(0) | Report | Reply
AngryEnglish  +   828d ago
Wait a minute.... what business doesnt care about making $$$, isnt that the whole idea?

Do you think Sony really care about you? no they dont but they want you to buy the console and everything else electronic, Sony have had their own share of bullshit in the past, hence why the company is not financially outstanding right now, there is a reason that Sony aint even in the worlds top 500 richest companies
Sarick  +   828d ago
He's just saying.

Company Policy is like Isaac Asimov's Three Laws of Robotics.
"A robot may not injure a human being or, through inaction, allow a human being to come to harm."
"A robot must obey the orders given to it by human beings, except where such orders would conflict with the First Law."
"A robot must protect its own existence as long as such protection does not conflict with the First or Second Law."

In this case as with most businesses unless they are charity based.

1. Self preservation of company and/or it's investments.
2. Create products that serve it's interest unless it conflicts with the first rule.
3. Serve the public interest unless it conflicts with the first rule or second rule.

Hopefully, After reading it in a priority list you'll see what he's trying to say. Serving the community is last on the list of priorities. Making the most profit is second and survival is first. At some point a balance is made for rule 2 and 3 to insure rule 1 isn't an issue.

They want to make money so they invest in something that's in demand. If that something conflicts with the community enough that it affects rule 2 they will need to modify it until the community is content enough to support their interest in rule 2.

It's not because Microsoft wanted to listen to the community. They wanted to stay at rule and roll in the money, No they had to take DRASTIC measures and move to rule 1. it's not like it'd kill their business but it would've most likely been less profitable or even unprofitable if they stayed their path.
#2.7 (Edited 828d ago ) | Agree(1) | Disagree(0) | Report | Reply
come_bom  +   828d ago
I'm going to tell you a little secret...

COMPANY'S DON'T GIVE A Sh*T ABOUT CONSUMERS... They only care about sales, making money and positive PR. The more money they make, the better. THE REST IS PR BULLS**T... and this is for every company.

If you believe otherwise, they you are very naive.
#2.8 (Edited 828d ago ) | Agree(1) | Disagree(1) | Report | Reply
green  +   828d ago
You know consumers vote with their wallet right? So if the X1 is not selling it is because consumers were not happy so it has everything to do with consumers.
iamnsuperman  +   828d ago
I wouldn't call it smart as it was say one policy, see massive backlash with low pre-order numbers, then just get rid of those policies. What is really smart about it? It would have been dumb to plough on but that doesn't mean it was smart to reverse the policies. Just conmen sense
#3 (Edited 828d ago ) | Agree(5) | Disagree(13) | Report | Reply
Kevlar009  +   828d ago
It only took countless gamers to tell them their policies were terrible and would only hurt sales. So if common sense is the same thing as being smart then yes, they were smart.
kayoss  +   828d ago
I wouldnt say they were smart. I would say that they learn the hard way.
Kevlar009  +   828d ago
Which is what I said. It only made good sense to revert the unfavorable limitations
lanorzar11   828d ago | Offensive
jspillen  +   828d ago
Sony has been setting the standards for the next generation. And thank god Microsoft had no choice but to follow suit due to a disproportionately low number of pre-orders.

The shit they were trying to pull was just ridiculous.
tehpees3  +   828d ago
A few Xbox fanboys can believe what they want. I don't believe the mass market will forgive them for this. A slight boost in pre-orders doesn't suggest that the majority will move over. In the long run, the damage will still show itself.

When sales figures pop up post holiday you will see what I mean. Pre-orders for PS4 are confirmed to be far higher than Xbox One despite the U turn.
#7 (Edited 828d ago ) | Agree(4) | Disagree(7) | Report | Reply
JBSleek  +   828d ago
People have a short memory and countless consumers don't even care.

sure early adopters care but after that they don't. The average consumer doesn't even know what DRM is or even that the Xbox had it.
tehpees3  +   828d ago
Personally I thought the bad pre-orders it had indicated a lot cared. They wouldn't have reversed it in the first place if nobody cared.

Those who aren't aware will still need an internet connection to set it up when they get it so MS is far from out of the woods yet. The patch still needs to be downloaded.
JBSleek  +   828d ago
1. The PS4 is cheaper. And also we are talking about early adopters.

2. Who buys a $500 console yet don't have internet at all?? I can understand slow internet but no internet??
gamer2013  +   825d ago
It will come down to games and features which XB1 has in spades.
#7.3 (Edited 825d ago ) | Agree(0) | Disagree(0) | Report | Reply
AllroundGamer  +   828d ago
what else could he say with all the MS money in the pocket...
pbelmont  +   828d ago
The community manager is a she. Did you even read the article?
NatureOfLogic  +   828d ago
At first it was "titanfall is only perfect for Xbox One always online." Now it's "I'm happy they changed." A lot of flipping with anything related to Xbox One it seems.
kayoss  +   828d ago
Its all PR bull crap as of right now. Titanfall is exclusive on the Xbox one and if the xbox one fails, Titanfall sale will fail. They are just watching their back by trying to help Microsoft put out the fire. If the Xbox One doesnt sell that well, I wouldnt be surprise they make a deal with Sony to get the game on the PS4. Knowing them, they're probably going to praise the PS4 and come up with some excuse to explain why the game was not on the PS4 to begin with.
#9.1 (Edited 828d ago ) | Agree(5) | Disagree(0) | Report | Reply
MasterCornholio  +   828d ago
" Titanfall is exclusive on the Xbox one"

When did they cancel the PC and the XBOX 360 versions?

Link please.
kayoss  +   828d ago
I was referring to ONLY CONSOLES. PC to me is a different Beast.
gamer2013  +   825d ago
Why would XB1 fail? It has the games, it has more features and everyone knows XBL is where it's at. Honestly, the XB1 doesn't need bullshit PR to be able to sell.
#9.1.3 (Edited 825d ago ) | Agree(0) | Disagree(0) | Report
stage88  +   828d ago
Is it paying off though? I'd like to know both companies preorder numbers.
Ripsta7th  +   828d ago
Thats the bussiness they are in, to make the most money ! You cant tell me Sony is't in for the money, and SOny need it so they can put up or buy another major building
modesign  +   828d ago
you can tell when micro paid off EA for titanfall they also threw in extra money to have the developer not smack talk the xbone and micro.
buynit  +   828d ago
Really! You can tell all that... And you can tell they threw in a lil extra!

That's flocking amazing!
buynit  +   828d ago
The sh!t is getting old with you Sony fanatics already..

"Omg I hate the direction ms is going" " omg now they changed what I hated and hate it more because its a 180"

Some of you kids are out of control...
modesign  +   828d ago
last time i remember it was the xbox users crying about the original xbone policies. buts in nice you think its the sony fanboys fault.
buynit  +   828d ago
Yes I remember that too, he'll I was one of them..

Do you remember ms changing all the stuff we hated? Or are you still stuck under that rock?

And what do you mean by fault? I didn't blame anything on anyone but if you can't see all the Sony fanatics comments I'm talking about then I don't know what to tell you..
Funnymonkey013  +   828d ago
Lets put it this way if MS were to stick with their BS goals then guess what u can epect it to fail really bad and Sony destroying it completely. And 4 those of u who saying MS has listen to people's feedback that's also BS cause I can tell they don't give A big F about u! They did the 180 cause of the preorders not consumers. Anyway all of u Xbox morons should think Sony 4 saving the game intrustery. And one more thing Sony fanboys have the right to trolles and have hate comments on MS and xbox morons cause lots of gamers will remember how MS tried to screw us gamers and u dye hard Xbox fan morons were going to get it still if it had the BS that MS could of had it.
orangechicken67  +   828d ago
Doesn't it still need a day one update?
tenacity  +   828d ago
We still have to see if they can make a Nov launch possible.
christocolus  +   825d ago
Nice comments coming from a dev....nice

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