"Sprint's Instinct is so special the carrier is holding its own super special event. Unfortunately, it hasn't quite finished baking, so the full feature set wasn't entirely ready to go-we had to visit different "stations" to check out each feature individually to keep us from diving too deep. The iPhone-challenging visual voicemail, for instance, ain't quite live. Plus, it locked up when I was messing around with the music store, and needed a hard reset for the more money shot voice command features, which still didn't quite work (or finding a McDonald's is just too much). And the web browser doesn't, um, touch mobile Safari, at least not in its present state."