I once had a Sony camera wich didnt startup anymore. Even within my warranty i still had to pay $80,- to let Sony repair the damn thing... so i bought a new one (Canon).
I still have my fingers crossed for my 4 year old Sony Bravia TV. Hope it won't die on me or it's off to the store for me to buy an other brand. Sony just has a bad reputation for me if it comes to hardware warranty.
Microsoft on the other hand... i got two RROD 360's this gen, both replace completely for free within a week! And that's in Europe! You can say what you want about MS, but that's what i call customer service!
I've had the opposite experience in Canada. My Launch 360 RRoD died 4 days into the purchase and microsoft (dealing with a high volume of faulty merchandise) tried to blame me for the error. I've never been treated so poorly by a company in my life!
Sony are better at pleasing the customer when there's no problem.
Microsoft is better at pleasing the customer when a problem occurs.
Take my experiences for example. When my 360 got e73 I called Microsoft and they sent a guy to my door the next day to replace my console. I was suprised cause I expected to wait at least a week. Also when I had troubles buying Gold via my dashboard, they gave me a free month's subscription even though the problem was my credit provider's fault.
When my ps3 YLOD'd, SONY told me to either ship it to them at my cost or bringing it over myself to their repair centre. . .70kms away from my home.
On the other hand, sony have fed me an unending supply of quality exclusives.
1/ Could be fake and trying to cause havoc to Sony 2/ Some people clearly do not know how to work with Safemode 3/ XBONE fanboy attack? 4/ A genuine problem
No one knows sadly, Hopefully everything is sorted by the end of July.
Not necessarily a conspiracy theory for number 1, more likely people mistaking their PS3 dieing by whichever reason with an firmware update bricking it, or a non bricked console for a bricked one (which is even more likely). This would not be a surprise given how much people keep repeating this brick problem every update, I'm sure most don't even know what a bricked console is... Also number 2 is spot on, reinforcing my (not so conspiratory) theory.
I was skeptical about updating, but I did it because I wanted to play online.
Anyway my console had not been previously bricked by the 4.45 update, nor did I download it. I have updated to this version just fine, played a bit of of black ops 2 aswell.
Hi it's nice to see some systems working but we wanna know how to fix it if you done 4.46 update by safe mode and had trouble and you fixed let us know no need to post that you never had trouble
I updated a 750Gb slim PS3 fine.
I'm gonna keep my PS3 un-updated as I know with my luck I'll end up with a bricked console.
I've experienced YLOD and error e73 this gen, both times mere months of getting my new console. No more.
I can't believe SONY still charges to replace/repair consoles bricked by their firmware.
through it on your neighbor(yoshida)
Hope it gets fixed soon for those having trouble.
What the hell.