Microsoft claims that they rolled back their anti-used and lending game policies in response to overwhelming customer feedback. Don't be fooled, the move was entirely based on lackluster preorder performance. Here's how we know.
So true because if pre-order numbers where on par with sonys they would have not gave a damn what the feedback was. even the after the change the numbers have not improved that much they still have that $100 price difference.
the gaming community revolt spread the news around and that translated into the XBone boycott. if it was all just nerd rage with no substance then MS would have brushed it off, but the gamers talked with their wallets, they only language MS or any company understands. and it's not all back to the 360 like hegemony in the USA just yet, a large portion of fans are disenchanted after all this saga.
I actually don't think it's because gamers talked with their wallets. I think it's because the hate was spreading was a wildfire and getting to the point where they couldn't spin a positive marketing campaign around it. Having gamers make youtube opinion videos criticizing it is one thing but having the console made fun of on the Jimmy Fallon show is a completely different scenario and risks effecting their o so precious family/casual consumer that Microsoft are obsessing over.
Maybe it is a mixture of both of your opinions. But which of the 2 had more impact?
That's Microsoft for you and the reason why I'm not giving them a cent. They couldn't care less about the consumer.
but if they were on par with sony they wouldn't have bad feedback... so they wouldn't have to change the policies. so you cant have bad feedback and good pre orders or good feedback and bad pre orders. so of course they changed the policies due to the pre order numbers because that is most of the feedback.
I think its that they didn't react to the feedback at all because they had more than enough time to do so or at least address the matter....when the pre order numbers came out, ms then found out it wasn't just the vocal minority who were unhappy. Their arrogance and attitude sucked and some wont forgive them for that. People need to understand that. They've steadied the ship so to speak but there's been major damage done.
It is true ... It wasn't our voice it was our wallets . I didn't vote with my voice this time , I voted with my money .
Thanks, we already know that.
Who's we exactly? You have official gaming sites that claim that it wasn't the consumers but Sony that forced Microsoft's hand. Yes, they are not to be believed because they only report what Microsoft says, but some people whole heartily believe it and hop on again into the Xbox bandwagon, saying that microsoft cares for the consumers. I understand Sony is a business that wants to make money too but I rather take quality(many years of support + PS PLUS) and being genuine than those garbage execs who are arrogant, and trying to have gamers on lock down, while each one contradicts the other. Fool me once shame on you, fool me twice shame on me. More so, we have an increase number of Xbox fanboys joining the past couple of days and disagreeing with everyone who talks positive about Sony. I wouldn't run it past them being on some payroll to discredit everything sony. We seen the bullying first hand from a Microsoft Exec anyways.
Its their way of business. Accept it or leave it!
is this supposed to be surprising news! every company in the world care about their profit so its a no brainer that Microsoft did a 180 with their policies when the Xbox one preorders did not do to well .
They sure did a 180 on their policies, but their pre-orders are slow like dial up.
That's what we like to call "Voting with your wallet".
I love it when it works especially with firms like Microsoft.
Hopefully gamers aren't fooled into buying an Xbone. It's the inferior console. It wasn't designed with gamers in mind even. It's more about people who like watching TV in the US.
Money talks. ;)
Obviously. MS don't care about your opinion they care about your money.
and now they changed it u still have idiots supporting ms likes fools they are
Even now without the policies I'm not supporting MS and Xbone! I won't forget how MS wanna to screw us !
I've been saying this for a while and for some reason keep getting hit by the disagree bunny. MS did not change their policies out of the goodness of their heart. Like the article says, they only listened to the money. Sony listens to money too, but they also listen to their customers.
well, that's a form of feedback. people said "that's unacceptable, we're not going to buy that". this shows that what i've been saying for a long time is true. if gamers are truly united we can have enormous power in this industry. we shouldn't be beholden to the publishers any more.
Have pre-orders for Xbox One improved to satisfactory levels since? the fact it is still underpowered and overpriced compared to PS4, if MS are expecting sales parity like with 360 they'll be disappointed.
I have ordered my PS4 the last week, I asked to an store employee the number of consoles sold for each platform. The guy said to me 64 units for PS4 against 16 units for Xbox One, then the appreciation 4 to 1 ratio could be correct. Maybe Xbox One can offers some resistance in US, but worldwide Sony will win; not only because its machine is more powerfull, cheap, friendly, also because japanesse company have a great reputation after the E3, Sony have demonstrated a good marketing strategy; for example PS4 was announced for launch at 2013 for Asia this week and in countries with emergent economies like India.
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