Submitted by mrbojingles 888d ago | opinion piece

Xbox One still blocks low income consumers by requiring internet during system set up

Gimme Gimme Games writes that despite Microsoft's changes to their Xbox One policies they still need to work on some stuff like requiring internet during the system set up. They write that this policy will make it hard for low income consumers without internet access to justify buying an Xbox One at all. (Xbox One)

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doctorstrange  +   888d ago
And low income countries. But if they're low income, they'll probably have to choose the cheaper one anyway.
creatchee  +   888d ago | Well said
Pretty sure that low income families (and countries, for that matter) are going to choose food, shelter, and clothing instead of worrying about next-generation gaming.
HammockGames  +   888d ago

Gamers had plenty of reasons to be ticked at MS over the Xbone, but this gripe (over a 1x internet connection) is stretching it.
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The_KELRaTH  +   888d ago
It depends how you define low income. Your options suggest poverty not low income.
I'm sure there are many that choose not to have direct broadband internet access and likely find just using their mobile service offers enough (email, browsing/shopping etc) but budgeted their entertainment using a games console over drinking, smoking, subscription TV etc.
clearelite  +   888d ago
Where I live they often don't pay for food and shelter and it is not uncommon to see them drive away from the supermarket in luxury autos. It may be the families that actually work and prioritize that will be affected.

I don't feel comfortable with always on personally, or HAVING to go on the net to play my games.
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Dir_en_grey  +   888d ago
Doesn't matter if you are rich or poor, the SMART people are going to choose the PS4 if they are going next-gen.

The dumb ones are too dumb to realize how Microsoft screws them over anyway so it really can't be helped.
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loulou  +   888d ago
i think that this is for the new firmware. i expect that this will be on the discs as well
mewhy32  +   888d ago
Havent people figured out that all Micro$oft cares about is money?
Wintersun616  +   888d ago

But even with only one connection needed, they are blocking many regions from using Xbox One at all.


There's a list of countries where Xbone works. If you try to setup and connect one somewhere that's not listed, it will not work. Happen to live in Japan, Poland, Iceland, Portugal, Czezh Republic or Slovenia among many other countries? No Xbox One for you.
ElementX  +   888d ago
Haven't people realized that EVERY corporation is after money? Do you think Sony really cares about you? They care about profits just like everybody else. All that PR speak about caring about gamers is just BS. They care about gamers' money. Never believe a large corporation cares about it's customers. I can see a local mom and pop place caring because they get to know the customers, you're just another number to any big business.
darthv72  +   888d ago
chances are
if they are a low income family they will not be getting the xb1 or ps4 or even the wii-u because all 3 of them have a starting price that exceeds the comfort zone of less than $300.

It had been reported many times that the sweet spot for consumers to really adopt a platform is when it gets to $200 or lower. That is not always the case however but especially in lower income families they are better served to buy the previous platform due to there being more games available and at a cheaper cost of entry than the new platforms.

No doubt, lower income families would likely eventually buy into the newer platforms when the pricing matches what they can afford. Everyone deserves the chance to play these newer units and while there will be many who can get them right away, its understandable for others to wait until the time is right for them.
shinrock  +   888d ago
This comment should close this thread.
iceman06  +   888d ago
Low income doesn't mean BROKE or at the poverty level. Low income families, despite what most think, can actually save money for "luxury" items and STILL manage to eat and have shelter. They just don't have as much disposable income as families that make more money.
Not saying that this is an MS problem per se, just stating a fact.
gameonbro   888d ago | Spam
SilentNegotiator  +   888d ago
We all know that "low income" means that they live out on the streets and lick pond scum for nourishment.


That said, this will more than likely only affect the more recent buyers, until they include the patch in later shipped systems.
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horndog  +   888d ago
Amen brother! The low income family probably has a nes or snes maybe a ps2. They really aint giving a damn about the next gen systems yet especially third world countries.
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B-radical  +   887d ago
Agreed and even if they can afford a next gen consoles im sure they can afford a mobile phone which MS said u can use to download the update anyway
superkidcupid13  +   887d ago
their next gen is using real ppl technology....their first exclusive is called life.....if u lose u die....sounds like a good game...i wonder if i can play it lol
blitz0623  +   888d ago
Whatever, now these guys are just finding reasons to hate. Why would low income consumers get an Xbox One at launch in the first place?

Microsoft's original vision is making a lot more sense now isn't it? Still a stupid move on their part, but it was pretty clear who their target audience was - and that's a family driven environment - a family who can afford internet, the console itself, cable TV, etc. Not regular gamers who work part time jobs and have trouble saving up for a next gen console or have to ask their parents to buy them one.
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-EvoAnubis-  +   888d ago
I actually agree with you here - the first bit anyway. This is just nitpicking. The Wii U had a day one patch, so does the XB1, and spoiler alert: so will the PS4. This is a non-issue.
NextGen24Gamer  +   888d ago
Next they will complain that you can't buy an xbox one with your food stamp card. This is getting crazy!
WeedyOne  +   888d ago

The difference is that the Xbox One requires this update to even function whereas the PS4 and WiiU updates most likely arent required in order to use the consoles offline. With the WiiU and PS4 you can probably plug in a game and play offline immediately without the update but if you wanted to go online you require the update.

See the difference? Still not a huge deal but could be a hassle for someone who just got an xbox one at their grandparents house for Christmas but couldn't play the single player game he got because Gramps doesn't have internet.
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-EvoAnubis-  +   888d ago
@WeedyOne: A slight hassle in certain situations perhaps, but not even close to a big deal. Certainly not on a level of "blocking low income consumers." That's just a ridiculous statement to make.
WeedyOne  +   888d ago

Yeah I agree its not a big deal, just wanted to point out its not exactly the same as the ps4 or WiiU launch updates.
rainslacker  +   887d ago

I couldn't use the Wii U day one until I updated the software. It wouldn't let me get past the update prompt. Might have been because I was connected though, I did tried to bypass it with no success...just wanted to play a couple games first.:)

Maybe someone else that didn't connect their net right away and could say otherwise.

For as slow and dodgy as the day one update was, I couldn't imagine how bad it would have been before updating.
r1sh12  +   888d ago
whilst I have been very vocal against the DRM, always online policies MS have introduced.

This sort of blogger seems very desperate to clutch at any straws to get hits to the site.

I completely agree with @Creatchee, low income families will be more concerned about being able to survive.

Its clear the idiot of a blogger, does not understand owning a video games console is a luxury and is not required to get through life, like food, shelter or clothes.
Sev  +   888d ago
If they're truly low income homes/countries, then how will they afford a $500 console, Xbox LIVE, and $60 a game and second controller?

I mean, I get it, but now you're just swinging in the dark hoping to hit something.
dragon82  +   887d ago
Technically I am in a low income family. My wife and I only make a little over 40K per year combined and I can still buy a $500 console and games. I just need to save up for them with what little money we have left over from our budget.

Others in a similar situation may not have internet in an effort to help out their budget but still save up for some luxury items like an Xbox1. If they can't even play their games when they get home because they have no internet connection it may cause a problem.

Obviously we both know I have a great internet connection but just pointing out one side of it.
dedicatedtogamers  +   888d ago
If it requires internet during setup, that's just one more thing that can go wrong.

People might say "who cares? It's just a one-time connection", but you'll be flocking to the internet in rage if the Xbox One servers are overburdened, if your connection times out, or if something else goes wrong that delays you being able to play the console you bought.
And when you show up on N4G and start complaining about it, I will have no sympathy.

EDIT @ below

Um, I'm not even talking about "low income people". I'm talking about unforeseen errors on launch day that might prevent people from downloading their Day One patch and therefore, prevent people from playing their new console. You could have thousands in the bank but if your ISP is down or if you just moved and you don't have interent set up yet, or heaven forbid the Xbox One servers are overburdened and you keep "timing out", then all the money in the world isn't going to make your system function.
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Cmk0121  +   888d ago
ahh poor low income people who need an hdtv tv with hdmi to play either console, so one time internet access worth whining about but not that either console wont work without hdmi input on hdtv??? folks lets get a grip and stop talking about how 400-500 consoles arent friendly to poor,3rd world countries, or military! Heck frigign ipads require internet or cell service and cost 400-880 bucks and dont last 8 years lets put things into perspective folks. ANd im not ranting at you just in general
Anon1974  +   888d ago
It's telling that when Microsoft tried to make the announcement that they had changed the DRM, they couldn't keep their website live. The news had leaked onto twitter and the Xbox news page completely went down with "Server unavailable" messages for quite some time.

Like you said, adding something like internet activation just adds another level of complexity where something can go wrong. Not to mention that it shrinks the potential US market by a third. Interestingly enough, by about a 3rd is what the 360 outsold the PS3 in the US this past gen.

Now the Xbox One is $100 more expensive, the potential market for the product is smaller due to the internet activation requirement and the amount of bad press and bad word of mouth seems unrelenting. It's clear that the Xbox One has it's work cut out for it in the US, let alone the rest of the world who have traditionally snubbed Microsoft's consoles.
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No_Limit  +   888d ago
"If it requires internet during setup, that's just one more thing that can go wrong. "

You mean like the recent PS firmware that are bricking a lot of PS3 causing Sony to retract it from their server?
Anon1974  +   888d ago
Actually, it's not really like that at all. The PS3 doesn't have to run an update for the system to play games, the purpose it was intended for.

But I see what you're saying. Like that Xbox dashboard update from awhile back that Microsoft knew would brick people's systems and stated before the update came out that when the update bricked your system you could rest assured you'd get a replacement console and a free year of XBL for your troubles. At least the PS3's problem was caught in less than a day and can be fixed by simply restoring default settings in safe mode. They didn't just force out an update they knew would brick people's consoles.


But the point stands. This internet activation just adds another unnecessary layer between gamers and being able to play the system's they've purchased. And why? A PS3/360 out of the box doesn't need to connect to the internet to play games. Why on earth if the Xbox One doesn't need it's internet check in anymore does it need to connect to the internet at all? It's unnecessary.

It's like if I needed to setup an online account for my toaster before it would cook toast. If I never plan on taking it online in the first place, why on earth should I need to connect to the internet to do what I purchased it to do?
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rainslacker  +   887d ago

While I would say DTG is pro-sony, his post had nothing to do with Sony. The issue was different, but if you want to call Sony out on it as a example, yes, that is one thing that day one updates can cause, and it can be a problem for a lot of people.

Now that you've established an example of how it's a bad idea to require a day one connection, are you still so keen on getting it? I mean, after all, Sony did it too right?
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Stryfeno2  +   888d ago
When I was growing up in a low income house the last thing we thought about was the latest tech.
Mystogan  +   888d ago
I'm sure that there will be units that come preinstalled with it after launch.
ElementX  +   888d ago
replied under wrong post
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CoLD FiRE  +   888d ago
I don't even understand anyone who's going to be buying a "next-gen" console and not planning to use it online in the first place. Many of the games shown at E3 had online multiplayer as a key component of the experience. I'm telling you this now, as "next-gen" progresses, more and more games will incorporate online play as a critical part for the complete experience. When you play offline "exclusively" you'll be missing out... a lot!
MizTv  +   887d ago
It seems most low income people in the us have it better off than people who work for a living.
That being said its another dumb move by m$
LOGICWINS  +   888d ago | Well said
How the hell would a low income consumer afford a $500 console in the first place?
Hicken  +   888d ago
clearelite  +   888d ago
A am not making tons of money right now but should be able to afford it if I play my cards right. I think a lot of people on here are confusing "low income" with abject poverty, where people often have NO INCOME and no free money. People that should be fed, clothed and given other opportunities before considering luxury items.
Cryptcuzz  +   888d ago

That or as a gift.

I agree that a low income family household shouldn't be thinking about getting the latest tech or a $500 console at launch, but what I fail to see is why couldn't it be obtained by saving up money or be as a gift if they wanted to.

It is not too farfetched to think that a parent or a husband or wife or what have you save up now til when it does get released to buy the console as a gift. Just because a household is low income does not mean they will at least not try to get something that they know their loved one would really like to have.

Whether it was achieved through cutting back on usual spending, working more hours, or a relative or friend helping out. I am sure there are a lot of low income families who still gather up the money one way or another to buy their loved ones name brand clothes, shoes, or technology. In this case why not the Xbox One as well?
TOSgamer  +   888d ago
Prices drop over time. And a one time fee for something that can be used for years is cheaper then occasionally going out for entertainment to a ball game or dinner. I can't wait to see BEST BUY offering setups of this console for $29.95. lol
HammadTheBeast  +   888d ago
Well, they can take it to a Starbucks or a library, turn it on, then go home lol.
clearelite  +   888d ago
I think it depends on how you define low income, how many bills they actually have to pay, and whether or not they are cheating the system(etc.)
Either way this is really none of my concern. I'm getting a PS4! :)
rainslacker  +   887d ago
Credit cards, gifts, win it, rent-a-center, some guy selling them out of the back of his truck, saving money, stealing money, stealing the system, working an extra job for a couple months, etc.

Many low income consumers spend money on things they can't afford. It's one reason why so many people in the US are so in debt. This also applies to high income consumers too though.

Not really proper to assume that low income consumers don't find ways to enjoy the things they enjoy though. Low income does not necessarily mean dirt poor. In fact, 32% of the US is considered below the poverty line.


Note:Not saying low income families are prone to crime in the first paragraph, just pointing out there are alternate distribution channels.
sak500  +   887d ago
They can't afford internet but can buy games for $60 and $500 consoles?
NYC_Gamer  +   888d ago
I doubt low income consumers will even be buying new consoles
SpideySpeakz  +   888d ago
Drekken  +   888d ago
Yeah, so screw them! /s
Cosmo811  +   887d ago
If you can't afford internet then you can't afford a video game console. Priorities.
Convas  +   888d ago
I understand that everyone likes gaming, but even at $400, the PS4 is still a premium item.

Needs come before wants in these situations, and consoles are definitely wants.

No hits from me.
raytraceme  +   888d ago
As much as I hate MS the whining about something this small is really becoming absurd and annoying.
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No_Limit  +   888d ago
LOL, Low income gamers shouldn't be buying $400 plus game systems at launch. Who approves these moronic articles?

Worst case scenario, take the Xbox to a place like Starbuck or a public library that has wifi and register the console if it has to come down to it.
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BLKxSEPTEMBER  +   888d ago
It's n4g...anything anti MS gets approved here. What a dumb ass article. As if someone who can't afford internet could afford a 500$ system.
FlunkinMonkey  +   888d ago
Pot calling kettle black??? When the PS3 came out you ignorant MS bellends came out in full force. The Ps3 was getting much more hate, now the tables have turned for logical reasons (not including this retarded article), and you're all up in arms. Pathetic.
GiantEnemyCrab  +   888d ago
I would hope the retailers like Best Buy or Gamestop would help in this situation as well.
sak500  +   887d ago
Welcome back buddy.. Been long time. MS needs help after all the B$ they bought onto themselves.
NihonjinChick  +   888d ago
An internet connection sometimes costs more than a new console. In my area, you would spend more money setting up an internet connection than you would on a new console. Add the monthly bills to that and you can't even compare the price of internet to the price of a new console.

Although, I do agree to a degree. If you are that poor, you really shouldn't be buying a console near release.
MarkusMcNugen  +   887d ago
No offense, but then you were not Microsofts original target demographic. Clearly they were targeting people who already have the internet.
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GiggMan  +   888d ago
The one time update kind of sucks. This is my dilemma. My son want's an Xbox One for Christmas which bodes well for me because I'm getting a PS4 on launch.

We spend Christmas out of town at my parents house for the week every year. They don't have an internet connection so it looks like I'm going to have to open it before Christmas and run the update from home just so he (we) will be able to play it out the box Christmas morning.

The point is I guess it's no big deal but it's still inconvenient. I"m just glad our scheme worked and the wife went for it. We get both consoles :-)
ceedubya9  +   888d ago
Perhaps there will be an ability to put the update on a flash drive ahead of time. Hopefully your son won't have to go through Christmas without his new console. It seems that using a mobile phone to update is an option as well if your phone and provider allow it.
sway_z  +   888d ago
Aye you're a good dad Giggzy :)
GiggMan  +   888d ago
@ceedubya9 I have 4g hotspot on my work cell but trust me have you ever tried getting a data signal in the boonies in Virginia lol? I will just update it as soon as I get it at home. Test it out and pack it back up. He shouldn't know the difference.

@Sway_z I appreciate that even though the wife is buying it lol. He wanted a PS4 so I had to give unlimited access to mine so we can have both consoles.
ceedubya9  +   888d ago
Ha. Gigg, I know all about the boonies of VA. Good Luck man!
rainslacker  +   887d ago
LOL, internet commentors have no place to tell others what they should do with their money, particularly since you can't truly speak for everyone's situation. Especially since the term low income doesn't mean dirt poor.


"The report defines low-income working families as those earning less than twice the federal poverty line. In 2011, the low-income threshold for a family of four with two children was $45,622."

Now, $45,622 isn't a lot for a family of four. But it's enough to spend $500 on a console should they have the means and will to do so.

Otherwise, I do agree somewhat with your last statement. If they truly want the thing, then there are probably ways for them to get it working. It's even quite possible they would have internet. Other means will probably be provided as well, possibly an update disc direct from MS. At some point you just can't really cater to every possible scenario anymore, and consoles got there this past gen.
Funky Town_TX  +   888d ago
Ship disc in box with FW update, issue solved. Flash FW before shipping unit, issue solved.
IcicleTrepan  +   888d ago
It is possible that the FW update will be downloadable like on the 360. Download and burn to disc at friend or library and then bring home.
creatchee  +   888d ago
Those are really good ideas, you two. Microsoft needs some forward thinkers like you these days lol
Vip3r  +   888d ago
Disks are really, really expensive and at $499, Microsoft can't be too generous as it could hamper profits.

rainslacker  +   887d ago
They could make a limited number of discs available to retailers, or directly from MS, to solve customer returns. Retailer could go on an honor system and just ask the customer to bring it back, most probably would.

If you could just download a disc, then why not just use the internet at the download point in the first place? I imagine some code signing would be required anyways, otherwise it would leave the system wide open to easy jailbreaks.

Although, if MS is requiring you to register the device itself online, and not just firmware updates, there's probably no way around it.

I imagine everyone has at least one friend with internet. Some stores may be willing to allow you to use theirs for the time it takes to register/download...particular ly if it means not having a returned console.
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GoldenMonkey34   888d ago | Spam
cervantes99  +   888d ago
Food, Shelter and Clothing come before a $500 console. What a stupid, stupid article.
sway_z  +   888d ago
Another neg. xbox one article...every last bit of dirt they can dig up eh?

Low income families still seem to be able to afford ipads, iphones and other expensive electrical items, and I understand you can use a mobile internet to activate X1 for those without a sub based ISP. Dongles will work, according to MS.

The old saying goes 'if you really want it bad enough, you find a way to get it'
FlyGuyHung  +   888d ago
Aside from the obvious 'low income families wont be buying this in the first place' comments there could be a system in place where you can do that update via the place of purchase as an option for those with no internet connection.
That is a bit far-fetched but basically its an 'issue' that could be fixed that easy.
GDDR6_2014  +   888d ago
New rule: low income people don't buy $500 gaming consoles
Funky Town_TX  +   888d ago
Looks like 2013 and 2014 will be all anti xbox one.
cervantes99  +   888d ago
This just in - Ferrari blocks low income people from buying a luxury automobile - jeesh!
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xtremexx  +   888d ago
i know right, such douchebags.
True_Samurai  +   888d ago
Aw come on! It's just a one time setup!... Hold on.. How can a low income consumer afford a $500 console anyway!
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xtremexx  +   888d ago
if you are low income and dont even have internet, why the hell would you buy a $500 console?
despair  +   888d ago
never underestimate people, they make some really stupid decisions sometimes.
xtremexx  +   888d ago
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Imalwaysright  +   888d ago
A person witthout internet connection can easily go to a friends house and set up the xbone.
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Abriael  +   888d ago
if you're a "low income customer" you probably shouldn't buy a $500 console.
360ICE  +   888d ago
Kind of annoying, but let's be honest: There is no such person as someone who can buy a next-gen console and not get a one time Internet access.

Hook it up on a Starbucks, even.
nick309  +   888d ago
What if the internet in my whole area is down? That happens alot.
True_Samurai  +   888d ago
Do you have a smartphone? Hot spot? Problem solved
whoyouwit04  +   888d ago
Then wait for it to come back up, that what if me internet is down is a dumb argument when you only have to connect to to web once.
Harmonizer  +   888d ago
Low income doesn't mean poor. Just saying
AlexanderNevermind  +   888d ago
I guess my question is the console is what 6 months out from today. Why doesn't MS send a physical disk with the unit to do the one time update. May gain more customers......just saying
Harmonizer  +   888d ago
Good point, i'd love to see Done Matricks response to that question :)

Just saying....
MarkusMcNugen  +   887d ago
Money. While discs are relatively cheap to manufacture, millions of them is not cheap by any means.
Dlacy13g  +   888d ago
This is just reaching a bit if you ask me. If they are "low income" what the hell are they doing spending $500 on a console?
sway_z  +   888d ago
Low income households can still afford Xbox One or any luxury item. It may take them longer, or end up paying twice the value via credit, but I feel it's wrong to suggest anyone shouldn't be able to buy anything due to their finances or that they wouldn't want to.

I'm not pointing any fingers btw :)
BattleTorn  +   888d ago
So are car companies wrong in not target people who can't afford gas and insurance?

Should refrigerator manufactures target those without electricity?

Koolaid should make a product for those without running water?

How far do you feel companies should go to accommodate those who don't have the means to use their product?

Ever heard of "batteries not included"? Companies sometimes presumed that by purchasing their product you've considered whether you'll be able to actually use, or getting it working.
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GiggMan  +   888d ago
I agree with you. I know a few people who can be considered low income and go by the "where there is a will, there is a way" mentality.

People on here fronting like they aint got no worries. lol
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sway_z  +   888d ago
GiggMan >well said, bubz 4 u

...I refuse to front on N4G bragging on what I don't have, when the people that really have it are very coy about discussing wealth. Only those new to wealth or dreamers boast about money openly.

I am not Wealthy nor Middle Class, I'm from a 'Working Class' family with priorities like the majority of the Earth's population. I resent the notion that people with less should somehow not be able to acquire desirable things....

There is a reason something is considered 'Must Have' and the gaming industry is reliant on a mass adoption philosophy to succeed, and that includes the affluent and the not so affluent.


@Battle Torn

With respect dude, I don't have a clue what you're trying to say there....it's a bit broad and you seemingly have gone off a tangent.
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GiggMan  +   888d ago
Exactly. @ Sway_z.

I work for a living and I'm not going to lie. I had to justify getting a PS4. Luckily it should be releasing around my birthday in November so the cards kind of fell into place.

Luckily I was able to convince my son to "ask" for an Xbox One for Christmas or else the wife would have had my head...
GARBAGE LICKER  +   888d ago
Dont worry Best Buy geek squad will charge 100 dollars to do the initial set up
Parapraxis  +   888d ago
This article is really pushing it.
gimmegimmegames.com huh... how about gimme gimme something decent to read instead of this flamebait garbage.
badboy776  +   888d ago
gamestop will have internet at the store lol.
HappyWithOneBubble  +   888d ago
I'm on low income and I'm not buying a PS4 anytime soon unless I put aside $50 a month but that still won't be enough for PS4 on launch day. I could sell my PS3 but it has too many great games coming and still a huge library of games I still want to play so not selling it.
#27 (Edited 888d ago ) | Agree(2) | Disagree(0) | Report | Reply
No_Limit  +   888d ago
Watch now when the PS4 will also have a day one patch for PSN. N4G headline will be "Sony is improving PSN feature on day of release, online fees justified"
AlexanderNevermind  +   888d ago
Bro their system will work without the one day patch whereas the X1 will not (unless your connected online)....just sayin
#28.1 (Edited 888d ago ) | Agree(2) | Disagree(2) | Report | Reply
Enigma_2099  +   888d ago
As much as they don't want to believe it, there ARE houses that don't have internet access. So there are still people that won't be able to play the d*** thing right out of the box!


They made some sacrifices. Not like they need food or electricity to play an XboxOne, right?
#29 (Edited 888d ago ) | Agree(0) | Disagree(1) | Report | Reply
BattleTorn  +   888d ago
This is kinda like someone going to buy a car, but afford gas.
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